Hello, CLOSE Company , this is ABDESSAMAD speaking. How
may I help you today? Caller: Yes, this is Mr. MARWAN calling. May I speak to Mr. J4AN4AN, please? Assistant: I'm afraid Mr. J4AN4AN is out of the office at the moment. Would you like me to take a message? Caller: Uhm...actually, this call is urgent. We spoke yesterday about a delivery problem that Mr. J4AN4AN mentioned. Did he leave any information with you? Assistant: As a matter of fact, he did. He said that a representative from your company might be calling. Caller: Great, I'd love to see this problem resolved as quickly as possible. Assistant: I see. Mr. J4AN4AN also wanted to schedule a meeting with you later this week. Caller: Certainly, what is he doing on Thursday afternoon? Assistant: I'm afraid he's meeting with some clients out of town. How about Thursday morning? Caller: Great, should I come by at 9? Assistant: OK, I'll schedule that Mr. MARWAN at 10, Thursday Morning...Is there anything else I can help you with? Caller: No, I think that's everything. Thank you for your help...Goodbye. Assistant: Goodbye.