Prioritizing people: Improving psychological health and

well-being within your organization

Date: 15 April 2021
Time: Three one-hour sessions at 07:00 UK time, 11:00 UK time 17:00 UK time

Agenda
07:00 - 08:00 UK time: Introduction to ISO 45003:2021
This session will explore the new standard and the issues, challenges and opportunities associated
with psychological health and well-being at work.
07:00 - 07:05 Videos from ISO Secretary General, Sergio Mujica, BSI’s CEO, Susan Taylor Smith and
BSI's Standards Director, Scott Steedman
07:05 - 07:15 Introduction to the panel and background on the ISO committee
07:15 - 07:25 Exploring why the standard is needed, with regional insights from Japan and
Australia
07:25 - 07:40 Expert discussion answering what the standard covers; how SMEs and organizations
without occupational health experts can use it; how the pandemic has impacted psychological
health; what organizations can do now and in the future; and finally what the new standard’s
relationship with ISO 45001 is
07:40 - 08:00 Q&A session
_____________________________________________________________________________________________
11:00 - 12:00 UK time: The psychological impact of COVID
Our panel of experts discuss the impact COVID-19 has had on psychological health and well-being
at work.
11:00 - 11:10 Introductions and videos from ISO Secretary General, Sergio Mujica, BSI’s CEO,
Susan Taylor Smith and BSI's Standards Director, Scott Steedman
11:10 - 11:20 What is psychological health and what are the signs and symptoms?
11:20 - 11:25 The psychosocial risks that arise through work
11:25 - 11:40 Panel discussion on why it’s important to manage psychological health at work; the
short, medium, and long-term impact of COVID-19; what organizations can do; HSE stress
management standards and ISO 45003; who needs to take leadership roles; ISO PAS 45005, the
freely available standard on how to work safely during the pandemic
11:40 - 12:00 Q&A session
_______________________________________________________________________________

17:00 - 18:00 UK time: Implementing ISO 45003

Introducing ISO 45003 in context and exploring how it can help and support organizations.
17:00 - 17:10 Introduction to ISO 45003 and the panel
17:10 - 17:15 Videos from ISO Secretary General, Sergio Mujica, BSI’s CEO, Susan Taylor Smith and
BSI's Standards Director, Scott Steedman
17:15 - 17:35 Canada’s relationship with ISO 45003 and the story behind CSA Z1003.1 –
Psychological health and safety in the paramedic service organization
17:35 - 18:00 Q&A session