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NAME SURNAME

Name.surname@gmail.com • www.linkedin.com/in/name-surname • Location • +### ### ####

IT Director | Head of Digital Workplace | CTO

Senior IT Director involved with a verifiable track record of achievement within BT, IBM and Fujitsu.
Entrepreneurial and commercially astute with extensive and highly transferable cross industry experience.
Specialist in modernisation, transformation and growth of Global IT services business. Dynamic, motivated
and composed change agent with a fervent passion for attaining the unachievable by means of analysis and
collaboration. Skilled in strategic product and offering development and in leading high performing, multi-
national teams in the ideation, development, and execution of impactful, innovative and human-centric
portfolios. Thrives on innovation, cross functional team leadership and in delivering exceptional results
whilst recalibrating people’s perception to effectively raise the bar.

CORE COMPETENCIES AND ACHIEVEMENTS


• Leadership and Management. Servant IT Director managing multiple teams of direct reports, cross
functional technical talent and partners. Direct and indirect leadership of several thousand engineers,
Offering Managers, Sales squads and practice teams across Global and European regions. Highly
successful in developing and executing service strategies. Managed annual £30M Development P and L
• Stellar Communicator and Negotiator. Effective communicator across all levels of the organisation up
to Board level. Strong ability to adapt message to differing audiences. Leverages diversity, relationships
and influential nuance to build trusted advisor status and credibility. Worked on numerous deals and
solution designs and in presenting structured cost benefit analysis.
• Digital Transformation. Instrumental in defining and executing strategic Digital workplace portfolio
turnaround programmes. Increased regional bi-modal cloud based Digital workplace margin by 35%,
improved win-rate and down select from 1:10 to 1:3. Achieved multi-million in won deals totalling
£600M+ in Y1. Created new channel route to market for hyper-converged services with £15M in Y1.
• Expert Portfolio Strategist. Human-centric approach in deploying effective Offering’s and portfolio
services. Focus on delivering end-to-end horizontal propositions and developing vertical alignment
across multiple sectors including finance, retail, manufacturing, education, and healthcare. Implements
IT offering lifecycle and executes commercialisation of portfolio strategy to marketers, sales teams,
partners and analysts. Successfully piloted global finance offering’s retaining 70% of clients at launch.
• Organisational Awareness. Conscientious contributor to corporate structure, strategic mission and goal
development. Cognisant of dynamic regional and cultural challenges in additional to management of
business, economic and emotional levers. Managed multiple successful transformation harmonisation
programmes across region’s ensuring achievement of profit to income and desired value equalisation.
• Creativity and Innovation. Re-imagines the IT landscape through design thinking, ideation, strategic
insight and market knowledge to create and bring differentiated and compelling innovation to the Digital
Workplace. Inspires and leads the implementation and pursuit of future modes of operations through a
solid understanding of interoperability, insight and heightened awareness of people, processes and tools.
• Analytical Problem Solver. Simplifies ambiguous and complex situations to deliver consistent,
compelling, innovative and definitive solutions. Deployed multiple times to resolve challenges with
troubled projects and to liaise with stakeholders and legal teams to deliver turnaround programmes.
• Project Management. Extensive leadership of traditional programme teams or squads leveraging bot
SCRUM and Kanban frameworks to optimise most effective delivery capability. Delivered Digital
Workplace services, end user virtualisation, multi-cloud services structure and autism-focused corporate
social responsibility application through a combination of waterfall and agile methodologies.
• Adaptability and Flexibility. Proven ability to remain resilient and tenacious under pressure whilst
displaying fortitude in the face of adversity. Excellent change manager, effectively collaborates with
cross functional teams across regions to encourage and grow co-operation adoption rates. Successfully
standardised complex Offering portfolio by disarming cultural, behavioural and regional bias.
PROFESSIONAL EXPERIENCE

FUJITSU Services Jul 2014 - 2019


VP / Senior Director, Head of Services Strategy, Offerings and Portfolio Development
Owned end to end European digital IT portfolio strategy, innovation and offerings. Modernised, scaled and
grew go- to-market initiatives. Responsible for expenditure, performance tracking, eradicating gaps, and
creating synergistic opportunities to align and optimise the organisation. Defined roadmaps, market approach
and partner selection criteria. Led direct reports, cross functional technologists, partners and sales squads.
Pioneered horizontal redesign and development of end-to-end industry agnostic product initiatives. Led
culturally diverse and distributed cross functional regional teams to create standardised and optimised value
Defined agile lifecycle for the ideation, formulation and execution of integrated digital propositions at scale.

IBM Global Services, EMEA Jun 2007 - 2014


Director, Offering Management and Development
Full accountability for the leadership, creation, execution and operational delivery of multiple mobile based
technologies across the EMEA region. Overall ownership and responsibility for the overarching offering
lifecycle management including performance, tracking and development P and L. Successfully delivered
initial ideation and conceptual designs’ through to the execution, enablement and run phases whilst
managing full end of life and client migration strategies pertaining to the offerings demise.

Technical Director and Business Development Executive


Pioneered the technical development and double digit growth for IBM’s SmartCloud Enterprise business
across EMEA. Direct leadership and management of Senior technical architects, third party key strategic
alliance partners, marketing agencies and suppliers. Developed client opportunities, refined requirements
created visions and assisted complex deal teams in formulating the most effective strategy. Role required
extensive customer relationship management, deep technical competence and extensive knowledge of in
house offerings and partner technologies in order to deliver optimum value and achieve consistent results.

CTO, Chief Architect and Technical Design Authority


Global leadership of architectural technical designs, patterns and foundational methodologies for workplace
technologies. Owned overall design and development budget for IBM SmartDesktop Cloud platform and
was instrumental in the creation of the EMEA Cloud virtualisation strategy. Transformed Global service
reference architectures for mobile virtual technologies. Spearheaded the end-to-end framework model and
defined strategic technical and sales engagement methodologies. Piloted and validated the methodology
throughout initial design and development phases using LEAN. Implemented cross platform monitoring
solutions and led implementation teams and pilot customers’ within the mobile virtual workplace platform.

EARLIER WORKING EXPERIENCE:


IBM Global Services, EMEA - CTO and Chief Architect: End user virtualization
IBM Global Services, UK and Ireland - Client Lead IT Architect Server Based Computing,
IBM Strategic outsourcing, UK and Ireland - Team Leader at Britannia Airways
IBM Strategic outsourcing, UK and Ireland - Team Leader at Cable and Wireless PLC
British Telecommunications PLC, UK and Ireland - Technical Officer

Pending Patents
Transportation digital signage through mesh based proximity services, AI, IoT sensors and edge technology
Rapid deployment energised paint particle solar powered panels and large screen advertising boards.

Professional Qualifications
Chartered IT Professional (CITP), IBM Senior certified Architect, IBM leadership and Management
residential school, Agile foundation methodologies, Certified Cisco Technician (CCT), VMware Sales
Professional (VSP and VTSP), Certified Citrix Sales Professional (CCSP), Microsoft certified Systems
engineer (MCSE+I), Fujitsu Global Leadership development programme (Top 5%) and IBM D.Eng.

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