Professional Documents
Culture Documents
7. Keep minutes . Creating a record of what action was taken and what needs
to be done is important. I’m a big fan of using SMART goals in creating
minutes. It not only provides a record of what will be done but who is
responsible for it and when it will be completed. Then, the SMART plan
becomes a working document. And it’s terrific for accountability.
8. If you expect others to talk or present, tell them . In advance. When you put
out that agenda, let the participants know if you expect something from
them. If you want a person to bring the latest data, let them know. If you
want people to come prepared to make a decision, tell them. I recall a
meeting where a board president asked me to present a proposal during a
meeting – it completely threw me off guard because I had no forewarning
whatsoever
Ask for Feedback. Many team leaders forget or skip over this step, however,
it is one of the most important. By asking team members for feedback on
meetings, you can improve the format and structure of your meetings and how
you approach them, which can motivate and engage team members to
participate in the future.
6. Invite the right people, and state which attendees are optional
Work from home has been a new experience that many of us are gradually adapting ourselves to
And in order to suffice the need of a meeting, virtual platforms are emerging
and there are certain etiquettes which we think are important in todays world to follow during a virtual
meeting
● Zoom
● Slack
● WebEx
● Skype
● GoToMeeting
Arrive to the location of the business meeting at least 15 minutes early. This shows respect and allows
you to find a seat and get situated before the meeting starts.
2. Be Thoroughly Prepared
Each participant should come to the meeting with all of the materials and data she will need and an
understanding of the meeting topic. The whole purpose of the meeting is to discuss the topic at hand.
You've wasted everyone's time if you are not prepared to contribute.
Meetings should have a break every two hours to ensure participants remain focused. Aim for breaks
around 20 minutes long, and meal breaks around 30 minutes long.
The chairperson should indicate what kind of attire is required for the meeting, either business casual or
business formal, and participants should follow that rule. A representative listing of the attire would be
helpful as participants may have differing views on what business casual and business formal is. For
example, when listing the meeting as business formal, you can indicate that a button-down shirt and
khaki pants are sufficient.
5. Speak in Turn
Keep the meeting organized by only speaking when you have the floor. Ask questions during the
designated question period, and raise your hand to be recognized by the chairperson as having the floor.
Do not interrupt someone while they are speaking or asking a question.
6. Keep Calm
Avoid nervous habits such as tapping a pen on the table, making audible noises with your mouth,
rustling papers or tapping your feet on the floor. This is distracting to other participants and makes you
look anxious, even if you are not.