Check Your ProctorFree Profile and Take the Practice Exam

The ProctorFree online proctoring application will be used for your final exam.
ProctorFree is accessible 24/7 and does not require a scheduled appointment. Live
chat with ProctorFree Technical Support is always available during a session.

Installing ProctorFree and Setting Up a Profile

You need to set up your ProctorFree profile and complete a short practice exam. Do
this at least a few days before taking your exam.

1. Click on ProctorFree Student Portal in the course navigation menu on the left.
2. Click the Authorize button.
3. Select the practice exam: ProctorFree Practice and Profile Check (File Upload
format)
4. Download and install the ProctorFree desktop application.
5. Close the app and return to the web page.
6. Click on the exam link. The ProctorFree app will launch again and start the
system check.
7. When the system check is done, complete the profile set up.
8. The access code for the practice exam quiz will be displayed.
9. Click on Start Proctored Session. The webcam starts and your practice exam
quiz is loaded in a new window.
10. Complete your practice exam. Remember to click the Submit button for the
quiz.
11. Click on the “Finish" button under the webcam window. (This is an important
step.)
12. Close the browser tab and return to the Canvas course webpage.

Additional Resources

ProctorFree Technical Requirements

Review the ProctorFree technical requirements for the desktop application on this help
page: Technical Requirements

If you have a computer with dual integrated cameras (front- and back-facing), please use the “Chat
with Live Support” option once you’re in ProctorFree to talk with a support person who will walk
you through the steps for selecting the front-facing camera.

ProctorFree Lighting Requirements

ProctorFree uses facial recognition technology to identify, verify and proctor a student during an exam
using a webcam. Lighting and camera quality can impact the ability to successfully recognize a test-
taker’s facial map. If room lighting is too bright or dim the web camera will be unable to recognize key
facial features leading to a failed profile or authentication attempt.

For tips on lighting and other suggestions, see this help page:
Desktop Application – Profiling / Authenticating

Learning Technologies | Tepper School of Business

February, 2019