Outline on Consumer Protection

Consumer Act of the Philippines (R.A. 7394)

1. Backgrounder on the Consumer Act of the Philippines

2. Deceptive Sales Act and Practices
3. Chain Distribution, Pyramiding and Home Solicitation
4. Unfair and Unconscionable Sales Act and Practices
5. Product and Service Warranty
6. Labeling and Fair Packaging
7. No Return, No Exchange Policy
8. Price Tag
9. Sales Promotion

Consumer Protection-Related Laws

1. Philippine Lemon Law

2. Toy and Game Labeling Act
3. Cabotage Law
4. Philippine Competition Act
5. E Commerce
6. APBR
7. Food Safety Act
8. Senior Citizens' Discount
9. Gift Check Policy
10. MOA between DTI and NTC
11. Price Act

DTI Administrative Investigation, Procedure and Appeals

Jurisprudence