Answer 1

1. How many sequencing systems can you identify at a typical airport?

 Security check
 Inside queue
 Boarding pass verification
 Aircraft boarding
2. Systems can be explained with the example of security check
 Calling population and customer: customers arrives at airport
 Server: police who check the customer
 Service that is delivered: verification of customer by police and general checking
 System configuration: channels-2, phase-1, server-2
 Queuing discipline: it depends upon the first in first out method
3. They should focus on minimizing customer time
4. Measurement of the performance can be done by average customer served within 1hr.