IPW 2017 LEADS

Company/Organizatio Contact Name Contact Name Title Email Adress 1 Adress 2 Adress 3
n (First Name) (Last Name) (Street Name) (Street #)

Aeroplan Eric Engelhardt Sales Manager engelhardt@aeroplan.de

Mauritiussteinweg 116

America Unlimited Timo Kohlenberg President tk@america-unlimited.de

Leonhardtstraße 10

amerikareisen.at Karin Ochenbauer General Manager office@amerikareisen.at

Buchberggasse 34

000000 1
Argus Reisen Dirk Buettner CEO dirk@argusreisen.de Wiesleutener Straße 21

Contracting
Berge & Meer Melanie Pullem melanie.pullem@berge-meer.de
Andréestraße 27
Manager

000000 2
 Senior Vice
CANUSA Touristik Kolja Kassner kolja@canusa.de Nebendahlstrasse 16
President

CRD International Pia Hambrock Junior Marketing / phambrock@crd.de Stadthausbruecke 1-3

Product Manager

000000 3
 Product Manager
Cruising Fernreise Rainer Hillers rainer.hillers@cruising-reise.de
Alsterdorfer Straße 56
North America

DER Touristik
Frankfurt GmbH & Co. Jasmin Neis Product Manager jasmin.neis@dertouristik.com
Emil-von-Behring-Straße 6
Noth America
KG

Kuoni / DER Touristik

Frankfurt GmbH & Co. Tino Swoboda Team Leader Kuoni tinoswoboda@dertouristik.com
Emil-von-Behring-Straße 6
KG

000000 4
 Product Manager
Diamir Erlebnisreisen Holger Howind h.howind@diamir.de Berhold-Haupt-Str. 2 2
North America

Explorer Fernreisen Head of Product

Sabine Besgen sabine.besgen@explorer.de
Huettenstraße 17
GmbH Management

Faszination Fernweh Manuela Duebler CEO info@faszination- Wintergasse 14

fernweh.de

000000 5
 26

Flamingo / USA-
Reisen.de Doreen Sell Marketing Manager d.sell@usareisen.de Mariendorfer Damm

FTI Julia Mueller Key Account julia.mueller@fti.de Landsbergstr. 88

Manager

Thomas Cook Yvonne Schmitdt Product Manager yvonne.schmidt@thomascookag.com

Thomas-Cook-Platz 1

Owner & Managing

Tour Consult Andreas Fraissl Director fraissl@tourconsult.com
Am Mantel 1

Manager Product & rahel.seiler@tui.ch

TUI Suisse / Flex Travel Rahel Seiler Friessenbergstrasse 75
Trading Longhaul

000000 6
Post Code/Zip City Country Comments Actioned Follow Up Summit
By Date
Book through all major receptives. Their main
50676 Cologne Germany business is selling flight tickets.
Numbers for the USA have declined slightly Timo CB July
stated. Clients more younger people because of
Facebook promotions etc. but also high-end clients
(Fine Reisen). Timo will send us a proposal for the
30175 Hannover Germany new FY. He further asked if CB could do a training in
their headquarter in Hannover in Sep/Oct.

Updated NE program and increased product from CB 2017

Tour Mappers. 10 fly drives on homepage. Are using
the content of our German Newsletter, CB sends out.
Karin is still using some of the NE postcards (JMA)
from 5 years ago. Their sales have the same volume
as last year but it changed to Canada a lot. Her
colleague Thomas attended the Summit and post
fam this year and this is very helpful for selling our
3400 Klosterneuburg Austria
region. Offered us the opportunity to be sub-
exhibitor at the Vienna Consumer Show in January
2018. Approx. € 1,700

000000 7
 Dirk the Owner informed us the there will be a slight CB July Invitation
re-structure in their company. He will have more
Sales Staff now. NE is doing good. 1,000 room nights
in 2016. For 2017 7-8% below so far. He would like
to increase the "highlights in NE" on their weibsite.
87637 Seeg Germany Further he offered us participation in the ARGUSA
North America Day in Fall.

They only offer NE as pre-and post program for CB

cruises. The cruises have only Boston as stop in NE.
Cruises are their bestsellers. In the past they offered
56578 Rengsdorf Germany a NE fall tour but not anymore. However, Melanie is
thinking about adding a NE tour again

000000 8
 Feb and March have been months with very low CB/LH July Invitation
bookings for the USA but May picked up again.
Therefore, they are quiet happy with their bookings.
They would like to add more NE attractions to their
portfolio. CANUSA is planning a fam trip to NE in Sep
with Tour Mappers because they are their biggest
client. Not only, will the Sales Staff profit from the
fam but also Kolja and his colleague from the
Marketing Department will escort the group and will
film their trip to produce some video clips for their
website afterwards. Therefore we discussed to add
as many "trendy" attractions as possible (Helicopter
Tours over the Newport Mansions, Yard Sailing,
22041 Hamburg Germany Kites, Tennis with a Pro, Cape Cod Biking, water
activities, craft beer tours etc.) Mark Brodeur already
talked to Tour Mappers. DNE should use this
opportunity to support this fam to get the best out
of it for the biggest tour operator for their region. CB
FU

Pia took over the job from Nora. She informed us CB

that USA figures are down by 3-8 % due to the
exchange rate and the political situation. Canada
numbers are up. Their clients are more couples 55+
20355 Hamburg Germany and a few families. After our JMA she saw in increase
in the NE requests. Would like CB to come to their
office for a training.

000000 9
 New USA product since this year. Have 4 offices and CB 2017
17 employees. Database Newsletter 15,000
addresses. Deliver 200,000 brochures yearly in their
company group "Best of". 67% direct selling, 33%
travel agencies. Rainer is well-known with the NE
22229 Hamburg Germany region and has attended several Summits for his
former employes. This year he particpated in the
Summit and post fam as well.

NE is doing ok but the USA in general is down CB 2017

because of the exchange rate etc. Jasmin attended
the Summit and post fam this year and was very glad
60424 Frankfurt am Main Germany about it. The layout for the the brochure will be
changed but the NE product will stay the same.

Since DER Touristik purchased Kuoni, Nadine is the CB

new PM for this brand and Tino the Team Leader.
They will produce a new catalogue with a new layout
for Kuoni. More upscale, high-end than the other
brands (Dertour, Meier's) Nadine is responsible for
the USA product and will work together with Jasmin.
The Marketing for Kuoni will still be made in
Switzerland. Tino informed us that for the Kuoni
60424 Frankfurt am Main Germany
brand features only 4* hotels and up in the new
brochure. Clients will be more upscale. Tino is a
member of the Visit USA Committee Switzerland

000000 10
 Small tour operator. Speciaized in hiking tours but CB July Invitation
also excursions, luxury tours. Started with the USA
program in Dec 2016 - first catalogue. Are offering
different tours in NE. E.g. the hut to hut tour in New
Hampshire. Are interested in increasing the tour to
Maine. Need a contact for a German-speaking travel
guide for a group of approx. Are working with Tour
Mappers and Canadvac. First week of October 2017,
01257 Dreseden Germany they are organizing a Consumer Show with Canada
as partner. However, Holger thinks, it would be a
great opportunity for NE to be there as well. Will
send proposal

Will feature a new NE bus tour that ATI is offering. CB Invitation

40215 Duesseldorf Germany Also working with Tour Mappers. Are intrested in the
Summit 2018.

USA numbers are up 20%. Clients think it is a safe CB Invitation

destination. Therefore it is very important to inform
the clients about destinations and therfore they
attend many consumer shows. In 2018 they are
producing a new catalogue. Are thinking about
69469 Weinheim Germany offering a new itinerary NE in combination with Nova
Scotia through Canadvac. Further they would like to
send their new PM Thea to the Summit next year

000000 11
 CB July

Flamingo is the owner of the very strong URL USA-

Reisen.de and is a hybrid travel agency with own
tour operating and a strong focus on travel to the
12109 Berlin Germany US. They are in fact the largest single travel agency
selling FTI, Dertour and Meier's North America
product in Germany. Their Newsletter go to 60,000
subscribers and has an opening rate of 40%. They
generate 25 - 50% of more turnover after sending
out a destination newsletter. Further she would be
interested in a inhouse training in their office in
Berlin
Julia is the new Marketing Manager and introduced CB July
us their different programms. She will send us a
80339 Munich Germany proposal for the North America Roadshow as well as
a Webinar in the next days.

Roomnights for Summer 2017 1,259 so far (2016: CB Yes

1,600) Are working with ATI that are offering new NE
61440 Oberursel Germany tours in the futur. For our day-to-day work Tanja
Kiep is our contact.

Andreas is working with Canadvac. NH and ME CB July Invitation

76646 Bruchsal Germany marketing promotion went really well. He will send
us some figures. His NE numbers are up

TUI Germany is doing all the contracting and the CB July

brochure production. Take the German brochure
one on one. She is still responsible for marketing.
8036 Zurich Switzerland Asked for a staff training in their Swiss office and
JMAs for the new FY.

000000 12
Images Collateral Fam JMA Training

Yes Yes

Maybe

000000 13
 Yes Yes

Yes

000000 14
 Yes Yes

Yes Yes

000000 15
 Maybe

Yes

000000 16
 Maybe

yes

Maybe

000000 17
 Maybe Yes

Yes Maybe

yes

Yes

000000 18
IPW 2017 LEADS
Company/Organization Contact Name Contact Name Title
(First Name) (Last Name)

Booking.com Ryan Kolnick Partnership Specialist

Cividin Your Travel Planner Martina Dubs

Discover America Eyal Bar President &' CEO

Discover Holidays Inc. Gary Duffy Owner

Manager
Fox Verre Reizen Monique Can Agthoven
Touroperating

Get Your Guide Philip Ferentinos Account Manager

Idee Per Viaggiare Liberato Esposito Product Manager

Marco Polo Dorte Kuula Brand Director

nrv Arthur Snijders Product Manager

Nyhanv Rejser Dorthe Laerke Hansen Product Manager

Director of Product
Pleasant Holidays Kelly Acheson
USA & Canada

Risskov Rejser Trine Vennekilde Product Manager

Style in Travel Brigitte Bosma Product Manager

Tour America Veronica Flood Marketing Manager

 Director of Business
travel nation Will Davis
Development

Travel Nauts Ilse Vervoort

YMT Vacations Anina Grasso Product Manager

Email Adress 1 Adress 2 Adress 3 Post Code/Zip
(Street Name) (Street #)

ryan.kolnick@booking.com101 Mission Street 94150

martina.dubs@cividinviaggi.it
Via Imbriani 11

eyal@discover-team.com

West
garyd@discoverholiday.ca1500-675 Hastings V6B1N2
Street

monique.van.agthoven.f
Taurusavenue 18 2132 LS
ox.nl

philip.ferentinos@getyourguide.com
liberato@ideeperviaggiare.it
Viale L. Cappiello 14 00125

doku@myplanet.dk

a.snijders@nrv.nl Treubstraat 7 2288 EG

dorthe.hansen@nyhavn.dkFolke Bernadottes Allé 7 2100

kelly.acheson@pleasant.net
2404 Townsgate Road 91361

tve@risskovrejser.dk St. Kongensgade 62 1264

brigitte@styleintravel.nl

vflood@touramerica.ie 62/63 Middle Abbey

Street
 2810 Metheson Blvd.
will@travelnation.com Suite 700 L4W 4X7
East

ilsevervoort@travelnauts.nl
Vijzelgracht 53-I 1017 HP

N. Sepulveda Blvd.
anina.grasso@ymtvacations.com 100 90245
Suite 1700
City Country Comments

Have DMOs around the USA. Office in Boston as

well. Is looking for new partnerships for a Newsletter
e.g. and on an educational base

San Francisco USA

Her clients are honeymooners and are looking for a

romantic NE experience. Tailor-made tours. Work
with Tour Mappers, GTI and Hotelbeds. Boston is
well know with her clients but not NE in general.
Trieste Italy Travel from Spring to Fall. They are going to
Wedding Fairs and have their own brochures.
Interested in the Summit

Offer a new tour: NYC - NE fly & drive. Would like to

receive more itinerary suggestions as well as the
image link.

Tel Avic Israel

Have 3-4 self-drive tours through NE. Mostly

Boutique hotels. Their trips start in Boston. Gave
update on region.

Vancouver Canada

For 10 years now the USA is the No 3 destination.

Are selling directly and through travel agents. Work
Hoofddorp The Netherlands with Tour Mappers. Is interested in comming to the
Summit next year.

Are offering only excursions/attractions. Their No 1

market is Germany, than USA and the rest of Europe.
14 different languages on website. Are currently
offering only Boston attractions in NE. Gave him an
California USA introduction of possible attractions in the rest of our
region. They usually work with 25% commission.
 Massimo, Liberato's colleague attended the Summit
this year. Work with Tour Mappers. For Boston use
other receptives too e.g. Tourico. Offer Fly & drives
Roma Italy for FITs. Would like to receive the image link

Marco Polo=Upscale, USA small destination for this

brand; MyPlanet= USA one of five destinations. They
are the tour operator No. 2 in DK. Operate out of
Sweden too. Are looking for local experienced,
Denmark muesums, outddors, a little bit of everything. Lori
please send image link.

Gave introductions on NE as well as itinerary

Rijswijk Netherlands suggestions. Are looking for 3* hotels. Introduced
them to Tour Mappers.

US sales from Denmark are down. Wants to have

Kobenhagen Denmark creative ideas "what is off the beaten path". New
flights will help moving forward.

Kelly is based in Boston. Headquarter is in Southern

California. B2B. Wants to add more destinations and
Westlake Village USA activities. Would like to receive itineraries
suggestions.

Her colleague Marie attended the Summit this year.

They are offering only Southern NE at the moment.
More NY and Washington DC. Work with Travalco.
Their USA numbers are a little bit up. Mostly families
Kobenhagen Denmark

Is a brand new company for the USA. Looking for

nicer, local Country Inns. Tailor-made fly & drives
and City Trips - sell online only. Would like to get
new ideas for local experience like lobster fishing,
Netherlands hiking. Is interested in the Summit 2018.

Is the largest Irish US tour operator. Have an office in

Dublin and in Cork and also staff in Orlando. Use new
direct flights to NE. Have a new booking system.
Have won the Social Media award. Roomnights for
Dublin Ireland NE: 2016: 611 2017: 547 so far Have a consumer
show with 5,000 people attending. Lisa has all
information about it.
 Use Viatours as receptive for activities, for lodging
Tourico and Expedia. Working with different
consumer brands. NHL and also a large supermarket
chain in Canada. Can do certain market research and
Ontario Canada reach a certain target group.

FIT and family travel since 2008. Mainly North

America. Book through ATI, Bonotel, Expedia. 17
employees. Introduced TourMappers. Gave an
overview of NE. Is interested in the Summit.
Amsterdam Netherlands

Handles Canada and US market. Escorted groups

land and cruises. Seniors 5/60+ Offer a foilage tour
from/to PHL. 9 departures in Sep/Oct. Is looking for
a hotel outside of Rutland for the group, since she
El Segundo USA doesn't find a hotel during Rutland Temple Festival.
Needs help here, as well as image link.
Actioned Follow Up Summit Images Collateral Fam JMA Training
By Date
LH

LH invitation

LH Yes

LH invitation
LH July 2017 yes

LH July yes

LH July

LH

2017

LH invitation

LC July
LH invitation

LH Now
2017 IPW LEADS - TEAM 1
Delegate Company Street Address

Thibaault Loubatier Terre Escales 35 Boulevard Saint Martin

Maxi Neubauer Fair Flight DE Hainstrabe 6

Dave Kim SMCTG 7601 Little River turnpike

Ruud de Meer Ambience Travel Hellinweg 98 GH

Sarah Boyd Grand American Adventure16-17 Grange Mills, Weir Road

Pauline O'connell Venture Holidays Level 5, 41 currie St

Scott Humble Lastminute.com The johnson Building

Ying Chen Americlink Intl Corp 1727 Route 130, Amerilink Plaza
Julie von Schirach JBS Hotels 444 e Huntingdon Dr, Suite 212

Tobia Bening Ikarus tours Am Kaltenborn 49-51

Romain Cereau Le Cercle des Vacances 31 Aveue de L'opera

Michael Marzano FM tours 237 N Crystal Lake Dr,

Rob Zelgveld American Vacation akeleibaan 60

Heather Campbell Scenic Fairmont Hotel Vancouver
sigga Hellen Sveinsdottir Icelandair Havneholmen 27-29 stuen

Michael Botschi Knechtreisen der specialist Schwimmbadsrtasse 1

Christian Walker Willumsen USA Rejser Frederiksberggade 10

Yohann Robert Entre Nous 20 rue de Paix

Elfreide Wank-Wrba Meridia Reisen Gutbrodstrasse 58

Jessica Jackson Hayes & Jarvis The Atrium

Ricahrd Wimms Vacations to American 2 Waterside, Station Road

Mark Perry Black Tomato Floor 1, 40-42 Scrutton Street

A&K Charlotte Wells St Georges House, Ambrose Street

JAC Travel Lee Florence 62-64 Chancellors Road

Trailfinders Melloney Styles 215 Kensington High Street

Premier Holidays Tim Greathead Westbrook, Milton Road

Barrhead travel Jade Semple 85 Oswald Street

Newmarket hols Mandy McGlade Cantium House, Railway Approach

Titan Travel Jayne White Titan House, Crossoak Lane

Trek America Sarah Boyd 16/17 Grange Mills Weir Road

Thomas Cook Charlotte Aldridge Lynch Wood

Travelshpere Stuart Perry Compass House, Rockingham Road

Elegant Resorts Caroline Beckett Elegant House, Sandpiper Way

Virgin holidays Alison Leslie The VHQ Fleming Way

Freedom Destinations Simon Hemmings Centurion House

Audley Travel James Butler New Mill Lane

365 tickets Allan Keane No Card
City, Postal Code Country Email

75003 Paris France tloubatier@terre-escales.com

04109 Leipzig Germany maix.neubauer@fairflights.de

102 Annadae VA 2003 USA dave.kin@smctg.com

2583 WH DEN HAAG The Netherlands ruud.de.meer@ambiancetravel.nl

London Sw12 0NE UK sarah.boyd@trekamerica.co.uk

Adelaide, SA 5000 Australia pauline@ventureholidays.com.au

77 Hatton Garden London EC1NUK shumble@lastminute.com

North Brunswick, NJ 08902 USA ying.chen@aichotels.com

arcadia CA 91006 USA jvonschirach@jbshotels.com

61462 Koniggstein TS, Germany bening@ikarus.com

Angle 31 aveneu de l'opera Paris 75001 rchereau@cercledesvacances.com

Orlando, 32803 michael@fmtours.com

2908 KA Capelle a/d Ijssel Netherlands rob@americanvacations.nl

900 West Georgia Street Vancouver heather.campbell@scenic.ca
1561 Kebenhavn Denmark sisv@icelandair.is

CH - 5210 Wundsich Switzerkland mboetschi@knecht-reisen.ch

DK - 1459 Copenhagen chw@usarejser.dk

44000 NANTES France contact@voyages-entre-nous.com

D-87634 Obergunzburg eww@meridia-reisen.de

London Road, Crawley jessica.jackson@specialistholidays.com

Harpenden UK Richard@vacationstoamerica.com

London EC2 4PP Mark@blacktomato.com

Cheltenham cwells@abercrombiekent.co.uk

London W6 9RS lee.florence@jacobonline.com

London W8 6BD melloney.styles@trailfinders.com

Cambridge CB4 1YG tim.greathead@premierholidays.co.uk

Glasgow G1 4PA Jade.Semple@barrhead.com

Wallington SM6 0BP Mandy.McGlade@newmarketholidays.co.uk

Redhill Surry jayne.white@TitanTravel.co.uk

London sboyd@trekamerica.co.uk

Peterborough PE2 6GG charlotte.aldridge@thomascook.com

Market Harborough LE16 7QD stuart.perry@alh.co.uk

Chester Caroline.Beckett@elegantresorts.co.uk

Crawley alison.leslie@virginholidays.com

Railway Street Hertford simonh@freedomdestinations.co.uk

Whitney Oxfordshire james.butler@audleytravel.com

a.kane@365ticketsglobal.com
Notes

Been to Summit twice - INVITE AGAIN

Not huge demand for New England - needs to create demand
Overall business is good - not huge
USA Business is good- but exchange rate and political influences are having an effect on business - hoping to be flat
by the end fi the year.
DNE Figures - requests
proposal have been send for partnership opps = waiting to hear
Send completed new activities list when completed.

Sth Korea Student groups - contracts hotel directly. 10 day tours

Wants info on Boston, Mystic Seaport, Essex Steam Train, Yale, RSDI summer group programme and hotels close by,
other educations institutions that have summer camp programmes
wasn’t keen on summit structure
wants to set up a Lighthouse tour, staying in Lighthouses -- feedback on who and how to book
suggested Rose Lighthouse, RI Wentworth By the Sea for Newcastle Lighthouse
No notes ???
Jayne went to Summit - use Tourmappers, ATI. Bonotel. Hotels beds
has good New England tour that takes in all states except CT
Corey to connect re JMA opportunity.
Boston 4,211 bookings, 5th Largest OTA in the world. Biggest segment is 25-34 year olds
potential JMA opportunity - video huge! Culinary campaigns have been strong
KBC to meet in London re consumer / brand promotions
Lori to liaise directly with Mary and continue conversations
Part or Hotelsbeds, Budget motels - Chinese market. Keen to work together to expand Mass product
invite to governors' conferences, NYC Event invite?
Business is still good - Sth Africa, Sth America and Mexico doing very well. Politics is having an effect on USA
business.
Would like to add in another New England tour - send Guides &Maps - sample itineraries: Hub & Spoke .. Keen to
learn more on Farm Experiences and Tanglewood.

Colleague attended Summit. Found it useful. Gave them lots of ideas - family travel
SEND info on family travel - itinerary ideas - family friendly accom
Images with families - Last chance Teenage holiday itin, info on Boothbay botanical Gdns, Farms - petting sessions,
Living history museums, mountain coasts, nature & Lobster cruises, Children's museums in Provenance

Looking for Fly Drive itins, min 2 night stay. Works with VIA tours.. New technology allows multi trip options
info on family itineraries, image library access, training video
invite to Summit
All tailor made holidays - customised. Keen to go to Summit next year, want to go to Cape Cod
US $$ impacting sales and volume, comments about safety in US. 2 night BO programme with cruise, 8 deps
looking for more tour options in Boston - duck tour - Fenway tour - Lead for Stacy
CT Mystic - currently us Hilton - not satisfied. Lead for Marriott Mystic and Madison beach hotel
Double daily REK-BOS in summer - keen to push
Scandy primary market
Mid Atlantic Seminar - 25-28JAN18 - want DNE to attend - asked for costs
FDM consumer show - partnership opps

Canada no 1 due exchange rate - US still stable

New England is increasing - safe and easy to negotiate
direct flight swiss air - proposal sent to GIA for JMA
Work with tourmappers - Silke just been in. Sales Mission post WTM - please include.

Danish clients only - fly drive specialists

working with tourmappers - invite to Summit
Launching ne FIT program. Receptives ATI/TM/Go West
N we brochure in 2106 - expanding in 2017
Know Duxin well - keen for JAM and training for sales staff … online training popular and webex training
Sell direct to consumer - USA business relatively new at 2 years.
No New England program - looking to grow
Christiane to arrange meeting to discuss product - maps and image library.
Travelopia buy-out will be completed by end JUNE.
Website - switching off trans actual areas - encourage clients to call and book with agents.
New England still v small - changing brochure, removing hotels and making it inspirational.
Want key images - invite to Summit.

New England still top for USA. Looking for insight in DNE strategy., want to re-brand DNE - make current. --
pushing inspirational and influential
Wanting increase activities - now using VIA tour and do Something different - WANT Ideas form DNE
ages and video to support.

Agency moving towards advertising and branding using their travel experience.
Pitched for Dne video and SoMe.
All reporting now done on audience retention, dwell times, hits and views
Mark to send case study and examples of reports on previous activity

Charlotte now looking after Africa, Scandies and Nth America. 2016 +160%
booking windows have changed. JAN- MAY flat Clients are not tactical - travel period is extending - no late bookings.
Instagram growing
XML coming in will help bookings -- need more product and experiences -- open to 3 & 4star properties
DNE summit - Charlotte to send sales person. Fam opps and JMA

Dne Summit - first time. Really enjoyed it - will now not do IPW bit smaller shows. 3/4 meetings didn’t turn up - bit
disappointed.
12 contracts pending
Feedback - move fams from Monday am to Sunday pm - no need for Wednesday morning.

Exchange rate and political issues having an effect on travel. Sth Arica and Canada taking US business. - customers
booking closer in.
2018 focus on product - invite to Summit. Still focusing on fly-drives but planning to mix up existing product to put a
different slant on it.
2 days in Boston, not long enouhg thiking of ncreasing length of stay for city tour to our nights.
Send all itinerires to help with increase his product for the New 2018 brochure.
JMA Activity Tim to send proposal. Training Day - OCT - Dne to attned.

Double digti growth - 1st six weeks of the year V strong. Exchange rate has had an effect on FLA busienss.
Looking to run training academys in glasgow office. USA day in SEP
SoME working V well - have a NEW SoMe call centre .. Building cotnent on USA pages. Looking for cotent.
SEND info / images / videos / websites / pumpkin people
JMA?? Jade to send proposal

Struggling with New Egnland! Approx half business is down. Consildating tours & reengineerign to price under £2k.
Will end up flat this year.
Canada, India, Sth Africa and Far East seeing growth.
Exchange rate - pricing increased after brexit and politics!

Sales are down - USA espcially. Exchange rate and Trump

canada booming. Some New Egnland tours are doing ok. Some have had to be reduced.
New tour: Bos / Ogunquit / Bar Harbor / Meredith - Canada
Sales are down - post Brexit, exchange rate and politics.
Looking to increase activities with Grand American Adventures -- send info on:
Kite Surfing, VT / Bike Hero islands / Camden Tall Ships / Mailman Lake Winne / Haunted Castle Nth Conway /
abseiling Bar Harbor / Newport Mansions / Shark diving RI & What's new.

Orlando family traffic down. MAN-BOS flights still performing ok. Pushed BUSA JMA. USA Everywhere campaign
… cheapest investment is $7500 for online activity. But will be matched by TC and up weighted by BUSA.
Requested figures and splits by flight and states.
G Adventures have bought them and promised investment in advertising. Marketing will cross fertilise and target
passengers who have travelled to other countries.
USA tours not doing well - having to consolidate. New England 12 tours will still run but with lower numbers.
Invite to Den summit
Jama idea - customer 'comments book'
Just you holding its own

NEW New England product complete! Fam coming in 6-20SEP. Tour mappers doing accom - Dne to help with
activities.
Training needed - Caroline to request dates.
USA been a struggle - California been hit hardest. Value much more important

DNE good - MAN-BOS fam great

2018/19 brochure due to launch - Busan activity planned
New tour with ATI included
Delayed JMA until timing is correct.

Starting to build USA brochure in August. - using Tour mappers as receptive

Wants Training in August
invite to summit
USA program is 5years old. New England is 2nd biggest. Refocusing on activities first! Using Via tour for activities
Send Info on Puffin tours - Woodstock / Manchester - small guides.
CT fams /cows/chocolate -- Philip Johnson Glass House
Manalo Blonic - shoes / Lake Winn mailman
sells attractions - competes with Via tours
SEND invite to Summit as a buyer
2017 IPW LEADS - TEAM 3
Delegate Company

Marian Szypula eTravel S.A.

Giuseppe Gerevini Alidays

Peter van Veenendaal Travel Trend

Zoe Tasker STA Travel UK

Jose Guizado Viajes Tivoli

Lori Hunt Flight Centre Ltd (Australia)

Yinan Huang Lulutrip.com

Philippe Blain CAA Quebec

Caro Degryse Emirates Holidays

Mireille Lavoie JacTravel Canada Inc

Karen Farrar North America Travel Service

Yama Gao America International Travel Services Inc.

Qian Sun Shanghai Eastern Air International Travel Service Co.,LTD.

Gary Chen Lion Travel Service Co., Ltd

Jesper Ewald FDM Travel

Nadège Peccavet Back Roads

Tommy Swanson Swanson's Travel AB

Nelly Gaulier Globaltours dba Monde Authentique

Paul Yu Hua Chengdu Tianya mletour Overseas Travel Agency

Heshani Fernando dnata

Tiziana Della Serra USA Experience by Rephouse

Abbas Datoo Major Travel PLC

Wendy Luo Guangdong Nanhu International Travel Service Co., Ltd.

Vanessa Richards Excite Holidays

Jacey Fleming World Drive Holidays

Michelle Vejar Secret Escapes

Irene Liu Beijing Walkite International Travel Co., Ltd.

Chung Soo Lee Dongbu Tour & Travel

Harumi Leonard G2 Travel

Darragh Flood Destination America, Inc./Travel Corporation

Mu Ge Beijing CAISSA International Travel Service Co. Ltd

Peter Greber Hotelplan Suisse

Marcos Sydor MDC Turismo

Mark Crosby Destinology

Tom Waite Kuoni Travel UK

Jasmin Neis DER Touristik Frankfurt GmbH & Co. KG

Lucia Alessi Naar Tour Operator

Maureen Lachant Maison des Etats-Unis

Bruce Tien Tsai Hsing International Travel Service Co., Ltd.

Street Address City, Postal Code

15 Woronicza Str. Warsaw, 02-625

via Colletta, 39 Milan, 20135

Postbus 81001 Rotterdam, 3009 GA

Priory House, 6 Wrights Lane London, W8 6TA

PO Box 0832-1333 Panama City

5 Paragon Dr Montvale, NJ 07645

No. 88 10the Fl Shanghai

Yangpu District

1180, rue Drummond Montreal, Quebec H3G 2R7

PO Box 7631 Dubai

1847 West Broadway Vancouver, British Columbia V6J 1Y6

Suite 305

The Kennedy Building Leeds LS11 5AF

48 Victoria Rd
1273 Rosita Rd Pacifica, California 94044

Xindongfang Center Shanghai, China

Suite 1203-1206
Zhening Rd.
No. 151 Shitan Road Taipei, 114, Taiwan
Nei-hu District

Firskovvej 32 Lyngby
DK - 2800 Kgs.
14, place Denfer-Rochereau Paris 75014

V Storgatan 32, Box 164 Osby SE-283 23

5 rue Thorel Paris 75002

Chengdu, SiChuan

PO Box 1515 Dubai

Via Aristide Leonori 67 Rome 00147

Building 3, 2nd Floor, The Exchange London NW4 3RJ

155 N. Lake Ave. #800 Pasadena, CA 91101

Level 4, 71 York St Sydney, New South Wales, 2000

Suite 3, 2 Fleay Ct Burleigh Heads, Queensland, 4220

138 W 25th St, Suite 2R New York, New York

9th Floor, New Oriental South Beijing

Building
NO. 2, Dongsan Jie, Hadidian District

21 Grand Ave, Suite 603 Palisades Park, NJ 07650

New York, New York

801 East Katella Ave Anaheim, California 92805-6606

Floor 11, Tower AB Office Park Beijing 100020

No. 10 Jintong West Road

Sagereistrasse 20 CH-8152 Glattbrugg

Peru 168 - P. 2 Of. 13 Buenos Aires, Capital Federal

Hall Lane Bolton, Lancashire BL6 4BL

Kuoni House Dorking, Surrey RH5 4 AZ

Frankfurt
P.IVA 11276650154 40-20145 Milan

3, rue Cassett 75006 Paris

2 F. No. 12-3 Jilin Rd Taipei, Taiwan

Country Email

Poland marian.szypula@etravel.pl

Italy giuseppe.gerevin@alidays.it

Netherlands peter.van.veenendaal@traveltrend.nl

United Kingdom zoe.tasker@statravel.com

Panama jguizado@vtivoli.com

United States lori.hunt@us.flightcentre.com

China Yinan@lulutrip.com

Canada philippe.blain@caaquebec.com

United Arab Emirates caro.degryse@emirates.com

Canada specialgroups@jactravel.bc.ca

United Kingdom karen.farrar@nats-uk.com

Unites States aits@aits-usa.com

China sun@gogovacations.us

Republic Of China info@liontours.com

Denmark je@fdm-travel.dk

France nadege@backroads.ft

Sweden tommy@swansons.se

France nelly@monde-authentique.com

China yuhuahh@qq.com

United Arab Emirates heshani.fernando@dnata.com

Italy tdellaserra@rephouse.it

United Kingdom none listed on card

United States wendyluo@nanhutravelus.com

Australia vanessa.richards@exciteholidays.com
Australia jacey.fleming@aptms.au

United States michelle.vejar@secretescapes.com

China liuting@xdf.cn

United States chungsoolee@dongbutour.com

United States

United States darragh.flood@destamer.com

China gemu@caissa.com.cn

Switzerland peter.greber@hotelplan.ch

Argentina marcos@smartreps.com.ar

United Kingdom mark.crosby@destinology.co.uk

United Kingdom tom.waite@kuoni.co.uk

Germany jasmin.neis@dertouristik.com
Italy lucia.alessi@naar.com

France maureenl@maisondesetatsunis.com

Republic Of China brucetien@thitstour.com

Notes

No New England product. MICE. Small groups, FITs. Not active. Siteseeing, culture, whalewatching,visit universities,
JFk Libray. Send list of tour operators, sample itineraries and link to photos.
Lists experiences on their website. Fluidtravel.it. For consumers - need updates ongoing. Needs photos, videos. Send
what's new and itinerararies. Sales to US increased this year. Lots of couples (80% honeymooners), but also a family
destination - safe, nature, away from big cities.

Repeat flyins. Lots of competition.Would like to push the destination and they
see big benefit of promoting as a region. Would like DNE to do marketing coops. Needs images, sample itineraries,
what's new info. Works with Travelco and ATI mostly. Only FIT. Fly drive oriented. Would like to see windjammer
cruise as an add on. Contact Annie Mahle about working with operators. They are selling more excursions and they
should be unique to the region.

has a hard time packaging state as a whole. Send itineraries. Interested

in learnig more about Tour Mappers. Client is active adventure. Skiing vacations. Japan is taking off for them. Mostly
has day trips from Boston and some escorted tours to the other states. Skiing is growning for them. Interested in small
breweries and farm to table.

Wholesalers since 1947. Nothing in New England right now.

Mixed clientete. Corportate travel is high. Both group and FIT. Leisure travelers love skiing, siteseeting, sports
tourism, marathons, golfing. Tailor made. Would like information for their web marketing materials. Send suggested
itineries. Direct flight to Boston. Like to ski in VT. Send about New England. Big social presence.

Handles co-ops and marketing promotions in US. Wants contacts in each state.
Corey has contacts at FlightCentre in Australia. Send What's New.
Has New England product. Looking for small group experiences in all states.
Send itineraries and photos. Need suggestions for FIT vendors. Students need more active experiences. Year round.

Member based. 1.3 million members. Travel division has 14 offices throughout the
province. 80K TripTix a year. Needs content, photos, training. Send sample itineraries. Would like to have
information from each of the states. Send contact info for state contacts.
Part of Emirates Airlines and Dnata Group. Just started one NE tour through ATI.
NE is not well known and they want to learn more about the region. Want to fly more people into Boston. Looking for
onliine training, photos, itineraries, about New England. Many Indian students attend school and come on site vists
with parents. Send a few guides.

Canadian inbound. Most business is within Canada, but have now been selling
about 24 groups, tailor made. Getting more and more request for New England. Older traveler. Likes foodie tours,
music, get to know the locals, siteseeing cruises. Wants to gather information. Will send photos, itineraries, online
training.

Good advance bookings for 2018. Right now is flat. Clients want to have experiences. Only sells US and Canada.
Needs outdoor experiences information. Clients want to prebook experiences with the hotel stay. Struggles with not
having access to products packages for experiences. Books direct.
Offices in US and China. Biggest wholesales in China. Only to U.S. Sent 20K last year. Leisure family groups 20-25.
A tour guide and tour leader comes with the group. Most touring. Have added New England in itineraries. Needs new
information. Skiing in winter, hiking in summer. Uses America Link, Tourico. Send link to itineraries and photos.
Nature and wildlife tours. Many college tour visits and would like to add more to the itineraries.

Send groups to US. Family, MICE, student, business groups. Groups go to Boston
now and they want new things to add to itineraries for the entire region. Need itineraries, activities. Send Smug Mug
link and video. Send about NE.
Groups into JFK. Do some trips to Boston. May try more of NE to MICE groups in
the new year. Wants links to information - About New England, What's New, itineraries. Clients are 50+, some
families. Culture and heritage ideas.
Uses Tourico and Travelco. Direct to Select Registry. Have a more leisurely NE tour. Those packages are in demand.
Send link to photos and What's New.
FITs, fly drives, families, couples. Tailor made tours. Uses Tour Mappers, New
World, all the big ones. Their clients come through Montreal and Boston. For them, they have had fewer requests for
New England. Two week tours. Want more info on nature based, outdoor product. Send link to Smug Mug, send
itineraries, activities, and what's new.

New tours to New England. Most comprehensive tour progarm to us. Have large
event in Denmark each year. 40th anniversary next year and will do special tours. Will fly into Boston and have 4 days
in New England. Send link to Smug Mug. People know NE, but harder to sell. Would like us to do more marketing
with them. America Travel Day March 3, 2018. He will send proposal to Lori. Primary gateway is NY. Most go south,
and want to get more to go north.

New to featuring U.S. and North America. Specialize in off road and tailor made.
Encourage slow travel, longer stays, focus on experiences. Only FIT. Very selective with accommodations, smaller
properties. Works with Tour Mappers and Bonatel. Info on foodie tours, nature tours, cruises, lobster tours,
windjammers, etc. Needs foodie itinerary on New England. Send itineraries and Smug Mug link.

Outbound group (15-30) and FIT. Flies into NY, then to Boston. NY, Boston,
Niagara Falls. Send images, itineraries, wants contact at Tour Mappers and Sunshine Travel in Boston (Lorraine).
Very intrested in Cog Railway.
B2B, B2C. Dnata packages everything together. Emirates Holiday and Emirates
Airlines are part of this group. Travel has slowed down from Dubai because of politcal climate and travel ban issues.
UK is strong. Each of their brands have a different clientele. Both direct and work with Bonatel and ATI. Focus on FIT
tailor made. Send links to itineraries, images. She will send marketing proposal to Lori.

They do a lot to Canada and now starting in U.S. Find products in a niche and
position themselves as expert in each. Wants N.E. training. Send link to training materials, itineraries and trip ideas.
She will contact Lori before her trip to New England. Looking for unique, authenic experiences. Recommended she
contact Tour Mappers. Send link Smug Mug.

Only sell through travel agents. Launching new platform for agents. Will have
massive bank of images and content for destinations. Works with ATI Allied Tpro, Tourico, Team America. Suggested
Tour Mappers. Would like to be contacted by KBC. +44 (0)20 7393 1073
Head office in Guangzhou, China. Did a fam trip to NE to build itinerary. Trips are
not selling because clients don't know about the region. Interested in Americna history of the region. Send itineraries,
About NE and link to photos. Mostly groups, some small family groups. Rent cars. Don't need translators. Wants
touring and siteseeing suggestions.

Global travel wholesaler. Australia, NZ, Asia, UK. Contracts direct, don't do air. B2B. Growing outbound destinations.
Millennials who want exciting, authentic experiences and then others who are planning a 3rd or 4th trip to the U.S.
Would like NE to do promotional campaign through online and social. She will pull together a proposal and send to
Corey.
New motorcycle program. Starts in Manhattan. Does car and RV rentals as well.
Wants itineraries, driving tours for their websites. Works with Eagle Rider, Alamo and looking for RV suppliers.
Typical is 21 day trip, rental for about 2 weeks. Send video, link to photos.

30 million members globally. Partners with Jetsetter and Gilt. Send offers out to
their members. They have editoral team that writes up overviews of properties. Works with 4 and 5 star hotels on
TripAdviser. All non refundable. Can create microsite for destinations. Will send proposal to Lori.
Study tours. Largest student / educational tours, trainings. Have sent 100K
students to the U.S. for summer and winter programs. Need to create new produccts that are more valuable to the
students. Primary school to college. Two to four weeks. Send trip ideas, itineraries, images, fact sheet, about new
england.

Located in New Jersey. Tours inbound from Korea. 90 percent group. Boston Newport tour every Wed and Sat. 3000
customers per year for that. For FIT they go to Boston, Plymouth, Newport. Have Ivy League tour. Two night 3 day to
Acadia. Mostly siteseeing, seniors. Send information on itineraries, photos, what's new.
Founded in 2012 in the UK. 22 sales officesaroundthe world. Big Asisan clientele.
Groups only. Wants information and links to itineraries, photos, etc. Each market has different interests. Send
itineraries. Would like intineraries from each of the states. Wants information on experience like lobstering tours
Group only. He contracts all the hotels for the company. Have fall foliage programs Australia, NZ, UK customers.
Numbers are up for 2017. Looking for new attractions, hotels, etc., link to SmugMug. Immersion experiences. Make
sure he is on mailing list. Send new itineraries.
Mostly groups. Offices in Europe. First sending Chinese to Europe and now all over
the world. About 300 retail stores. Does not have packages to New England and would like to develop some. Send
itineraries, fall foliage, images. Groups 25-30. Needs group restaurants.
New England program is selling well. Politics is in the mind of Swiss people and
they wait to book until last minute due to uncertainty. Many of their clients are going out west to national parks. Need
to get more people to the east. They work with Tour Mappers. Send itineraries. Feels NE needs more promotion.
Interested in fam tours, and sales missions to them. He will send proposal to Lori about consumer event and add on
promotions.

Owner is pres of Visit USA. Losing a lot of business in their country. Now people
go online. They want to replace packages that are most familar, like Florida. Want to attract people who have already
been to US and may want to visit NE. FITs. They work with travel agents. Need ideas, 9-10 day itineraries. Culture,
siteseeing, shopping, culinary, taste of America. Fly drive trips. Wants unique accommodations. Groups of 20-25.

UK tour operator. All marketing online. No brochures. Selling US for 6 years

including NE. Fly drives, family holiday (35%). High end, luxury, wants smaller unique properties. Just started
working with Tour Mappers. Have Colours of NE itinerary on their website. Send link to Smug Mug, link to
itineraries. Send video content. Interested in attending the Summit.

Send Summit info. Not a great year for the U.S. due to the dollar and politics.
Down 30-35%. Cruise product out of FL doing well. Promoting away from the main gateways. Developing fly drive
market, working with NewWorld Travel. Mostly Direct to consumer through stores that are well appointed. Send
What's New, wants to build partnerships for promotion.

They do a lot to Canada and now starting in U.S. Find products in a niche and
positions themselves as expert in each. Wants N.E. training. Send link to training materials, itineraries and trip ideas.
She will contact Lori before her trip to New England. Their clients want more siteseeing, touring itineraries. Older
clientele. Send information on Ocean House in RI and other luxury properties. Send link to Smug Mug. Info on
excursions. Experiential tours, culinary, etc.
US in general is flat. Honeymooners is a big market for them. Send link to Smug
Mug. Spas, wineries, scenery, lighthouses, coastline. Website is just for travel agents. Send itineraries. Send online
training.
Less demand for New England. Works with Tour Mappers, New World, etc.
Emmanuelle is going to their office. Thinks there is a potential for growth for fall tours because Canada is booked.
Would like DNE to participate in online promotions - will send proposal to Lori.
New company.70 percent FIT. Small groups 10-12 people. Families, students. Send itineraries, photos, trip ideas. Send
invitation to Summit.
Done

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emirates.
com
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Delegate Registration Type Company

Helen Hayes International Freelance Travel Writer

Journalist

Deborah Dickson-Smith International Freelance

Journalist
Julie McCool US Journalist McCool Travel

Jacqueline Agate International Rough Guides

Journalist
Elisa Elwin International Out and About with Kids
Journalist Magazine
Isabel Conway International Freelance
Journalist
Michael Milne US Journalist Philadelphia Inquirer &
ChangesInLongitude.com
Sabine Loeprick International Freelance Journalist
Journalist
Nicola Brady International Freelance
Journalist
Gina Vercesi US Journalist Freelance

Lindsay Sutton International Freelance

Journalist
Tamara Hinson International Freelance
Journalist

Lisa Allen International The Australian

Journalist
Philipp Laage International Deutsche Presse-Agentur
Journalist GmbH
Céline Maitre International Horizons Monde
Journalist
Dirk Baumgartl International blu media network GmbH
Journalist
Sharon Mendelaoui International Dream Travel Magazine
Journalist
Tobias Sauer International Spartacus Traveler
Journalist
Natalie Soares International Sundaycooks.com
Journalist
Anthony Gallagher International Vacations & Travel
Journalist Magazine
City, State, Country

Clontarf, New South Wales,

Australia

Allambie Heights, New South

Wales, Australia
Reston, Virginia, United States

London, United Kingdom

Balgowlah Heights, New South

Wales, Australia
Kinsale, Ireland

Plymouth, Connecticut, United

States
Berlin, Germany

Leitrim, Ireland

Tarrytown, New York, United

States
Bury, Greater Manchester, United
Kingdom
Surrey, United Kingdom

Surry Hills, NSW, Australia

Berlin, Germany

Chavanod, France

Berlin, Germany

Toronto, Ontario, Canada

Berlin, Germany

Valinhos, Sao Paulo, Brazil

Sydney, Australia
IPW 2017 Notes

•needs itinerary suggestions, photography, general understanding of New England • family a

New England • interest in Von Trapp Lodge •movie locations • sailing info •spa vacations •im
travel
•Union Oyster House •Boston (Susan Weitnz), Vermont, NH •going to NE post IPW •culinary,
info
• 2 web sites •road trips throughout New England •unusual accomodations • luxury cabins in
2018
•Outdoor and nature, moose tour, zip lining, wildlife trails, ATV • Staying in Inns and unusua
trails, fall feature •food, beer, hiking, biking, sailing, zip lining, wild life.
•Family • skiing •adventure, history, culture, fun.

Irish Sun newspaper • first week in october coming to NE. Follow up ASAP.

•Couple - travels around the world •2-3 weeks, New England •Classic cars •Audrain Museum

•Fam tour •Cultural •Artist and music scenes •food •hiking trails •wildlife •younger •Boston,
Looking for personalities to interview
•Irish Independent •adventure, family, culinary etc • Send itineraries and list for Norwegian a

•Brewers in Maine (currently) •Yankee •family, couples •looking for Charlene, working with M

•IPW award writer of the year •interest in Roger Williams. Writing book Nov 2019 about link
Very big concentration on history and heritage.
• Adventure •Car museums, wild life hikes, ATV NH, brew cultures, off beat lodging, national

•Statistics -Australia visitor information •Focus o business, real estate •broadcast on all topic
loop.
•They are the German AP •What's Happening in NE-airlines, culture, new stuff, news etc. •Ne
airlines, feature story outdoors, culinary, winter sports •interested in politics
•High end pub •looking to speak to French rep

Wants to visit RI, MA, CT •interested in New England •Spoke with Marcus •Germany's largest

•She is single and wants to cover single travel •active, also interest in family, active couples
bikes, agritourism
•Coming to 5 states in June •very interested in history •island, gay campgound in Maine, Pro
looking for people with interesting stories to tell
•Salem •this is a married couple would like to visit NE •Travel twice per year •high end consu
soft adventure
no show