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6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 hitpstontinefiphimis.cor winadlyutelo=2 a. 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 FOOD SERVICE INDUSTRY the current restaurant market in India is worth over 3.09 Lakh Crores in 2016 and will contribute almost Rs 22,400 Crore by way of taxes in the current year. The report also stated that the food market of the country directly employs more than 5.8 million as of 2016. The per capita spend of Rs 6,500 per year on foodservice is significantly lower compared to China where per capita spend is seven times higher. hitpstiontinefiphim5. 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Pubs, Clubs, Bars 15% Hotels 9% Restaurants 40% Others 3% htpsioninefiphimis.comitnudiyuteltp=2 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Factors that make the India Food Services industry an attractive Tole) Rising disposable income and improving consumer sentiments one of the fastest growing economies in the world and is considered as one of POMC Run ic RMON On cc Nmke tuts Recent Cutee aieca eu cenccauseMieek on CclKe) across key developed and emerging countries of the world. Nearly 65% of the population was below the age of 35 in Fiscal 2012*. These young consumers are indulgent, have higher spending power, and are open to experimentation Prk UMURCUn ROA licucula Nyt soRoRicencutRel Sats ene Mea eeu ee iecuise oul teuse Ce R Mugen ueeSculeicKed living. The Indian urban population share to total residents increased to 31 in 2010 from 28% in 2000. It is expected to reach 37% by 2025*. Food expenditure and dining out: It is estimated that Indians spend 8% to 10% of their food* expenditure in restaurants, cafeterias and other food Perum Nun esc horse yc unnt Oey Changing mindset: Indian consumers are dining out more frequently and young Indians are shedding the biases of their elders against international franchises and foreign food items. With over 0.1 million outlets in the organised segment (20 or more seats) in India, there is plenty of room for growth in the industry.” htpsioninefiphimis.comitnudiyuteltp=2 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 DEMAND DRIVERS Supply Side Drivers a) Improved Retail formats: The emergence of mall format in India has also provided food industry a greater space for operation. Malls have allowed space for food courts. The visitors of mall are converted into customers for the food courts resulting in the higher growth for food industry b) Multiple Cuisines: With Indians preferring eating Chinese, Italian, Mexican, Mughul, Hyderabad, Chettinad, Punjabi, etc. cuisines has resulted in more and more restaurants coming in the market. htpsioninefiphimis.comitnudiyuteltp=2 61047202" BBA $6 FOOD SERVICE INDUSTRY 2021 What is Foodservice? >» A food and beverage business prepares, packages, serves, and sells or provides food for people to eat. > These are also referred to as foodservice. > Foodservice can be large or small. > They can be found in hotels, cruise ships, schools, hospitals, airlines, trains, and even employee cafeterias. 61047202" BBA $6 FOOD SERVICE INDUSTRY 2021 Ways to Categorize Foodservice > Customers often categorize foodservice by: agit > Self Service versus Sit Down > The industry categorizes foodservice by: > Commercial > Institutional 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Commercial Foodservice > Consists of food and beverage businesses that compete for customers > Café Coffee Day, McDonalds, Pizza Hut, KFC etc. > Can be categorized by: > Quick Service Lata Sadek) axel ile) > Hotel and Club htpsioninefiphimis.comitnudiyuteltp=2 610472021 BBA $6 FOOD SERVICE INDUSTRY 2021 htpsioninefiphimis.comitnudiyuteltp=2 9142 610472021 BBA $6 FOOD SERVICE INDUSTRY 2021 htpssonine fips con s0142 610472021 BBA $6 FOOD SERVICE INDUSTRY 2021 htpssonine fips con se Fine dining _ Fine dining restaurants provide a high perceived value for their guests, defined by beautiful décor, atmosphere, renowned chefs, exceptional service a2 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Restaurants prepare and serve meals to customers. The types of business opportunities are available in restaurants. a7 ol Corporate restaurant groups — kFc/Burger King, McDonalds, Nandos, Pizza hut, Subway, Starbucks Otol uC ETT ZU) Franchisee/franchisor — Kamat, Dor Independents/entrepreneurs htpsioninefiphimis.comitnudiyuteltp=2 rae 6104/2024 ‘BBA S6 FOOD SERVICE INDUSTRY 202 Best Investment Advice Ourfomuator sucess: Pl oes eee ASE EVILS nd ra re eee Fis ae dg et © pandctrds Sup cre ory Tamale Foie FI 2 ey a es Ed omer erent htpsioninefiphimis.comitnudiyuteltp=2 4182 1610472021 BBA $6 FOOD SERVICE INDUSTRY 2021 Full Service [| _ Casual dining restaurants include all full service restaurants that are not in included in fine dining. _ Single Item Restaurants — pai cosa, _ Family Restaurants _ Ethnic Restaurants — chettinag, matabar 6142 ‘BBA S6 FOOD SERVICE INDUSTRY 202 Full Service [] _ Single Item restaurants choose to specialize in a single item of food such as pizza, steak, pancakes, or seafood. They may serve other foods as well, but their focus is ona single food. Pai Dosas, steak Houses, Burger King, Hot Dog _ Family restaurants cater to families and emphasize variety and comfort. They have extensive menus and usually offer comfort foods and traditional American dishes. Some have developed into chains. 6104/2024 htpsioninefiphimis.comitnudiyuteltp=2 6142 6104/2024 ‘BBA S6 FOOD SERVICE INDUSTRY 202 _ Ethnic restaurants specialize in an ethnic cuisine. Examples include Italian, Chinese, Ethiopian, Indian, Japanese, Mexican, Spanish, Chettinadu, Malabar, Goan and Thai. htpsioninefiphimis.comitnudiyuteltp=2 ssa 61047202" htpsioninefiphimis.comitnudiyuteltp=2 ‘BBA S6 FOOD SERVICE INDUSTRY 2021 61047202" ‘BBA S6 FOOD SERVICE INDUSTRY 2021 htpsioninefiphimis.comitnudiyuteltp=2 19142 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Hotel and Club Foodservice Hotels provide a variety of food and beverage services such as: Bar in the lobby Family style restaurant Elegant fine dining restaurant Sandwich service by the pool Room service Catering 20142, 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Hotel and Club Foodservice Private clubs were developed to meet the social and leisure needs of their members. Examples of clubs: Gymkahana, Presidency, Yact Club, Golf, Tennis club, etc. Membership is often invitation only and one must pay annual fees. Most clubs operate at least one dining room and have extensive catering facilities. 242, 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Institutional Foodservice > Institutional foodservice consists of foodservice provided to customers in an institution, such as a school, hospital, military, or prison. 2a 610472021 BBA $6 FOOD SERVICE INDUSTRY 2021 htpssonine fips con 292 610472021 BBA $6 FOOD SERVICE INDUSTRY 2021 htpssonine fips con 2442 610472021 BBA $6 FOOD SERVICE INDUSTRY 2021 htpssonine fips con 26142 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Foodservice Within a Business >» A food and beverage business located in a consumer business. > It is often offered as a convenience to the customer. > Categorized by: >Recreation >Retail >Transportation 20142 6104/2024 ‘BBA S6 FOOD SERVICE INDUSTRY 202 htpsioninefiphimis.comitnudiyuteltp=2 2m 6104/2024 ‘BBA S6 FOOD SERVICE INDUSTRY 202 htpsioninefiphimis.comitnudiyuteltp=2 2042 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 BCom gr ow Ceece ase mC he tid -Food Safety License FSSAI: Having this license in the restaurant, Fe CU ORO BCE UCT eS RoRU LLU cM Uae UCOC TRC SEELUTCL MC OCT Caos mV nC th ret sseantntecin Reyer RETR teeca MNT orerenentrtned SEEREES CHU oar iv coer oneatntane Corporation or health department of the state. This license provides you Moreen Cner ta te Cesc Teen 3.Eating House License: You can acquire this license from police Commissioner of the location which is mandatory. This license Pare reNNCcCM UCM el CUT IetT VOL BUCCI LT UeT remo rLaeCr Teo (oCecB BT good shape. 4-Liquor License: You can acquire this one from excise Commissioner, this would be a mandatory one for those of you who serve alcoholic beverages in the restaurant. htpsioninefiphimis.comitnudiyuteltp=2 20142 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 POOL Coa Soren ee oa cartier ery URS department of Tourism of Government of India / Delhi Government, thi Coe omntcstomen tee tin see Bien 6.Playing of Music in restaurants: You need to take this license from Ree oot nee roma raune Rss utiCnwesrOmutnee teat Society. This is applicable if you have music playing in your restaurant. 7.Environment Clearance: This one is acquired from State Pollution Contra Committee, this one is mandatory too. This is more like guaranteeing the POULIN RIEU COUETRRUCOLM OTA NWT net eae) Tecmo) MUL eDCOaLESe PRN Oler onset oeh CUE chorea koe cranny Department this is mandato: Rote ee BU Cee M UT Coe ec iicb on B Res DU CtO Cg eer rosette arr ce Ut bate eto On ceaet PeuRomeomrrcr RCC omn Cee UC Rita chm noe tr Kos Cleerncet i nares te crckear trios htpsioninefiphimis.comitnudiyuteltp=2 042, 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 POM Br See Ore ioc new ete Ee ince roneo Inspector, this one is mandatory If lift is to be installed. 11.Employees State Insurance: You can get this one from Labour Commissioner RUS NEE TEU PUT On monn Ne ease (ed Gee wel (OS ee Recent necons aan health insurance for the employees of a firm. During his course of work, he along with his employer contributes towards ESI which provides him with security by protecting the employee during sickness, accidents, injury or disability PER ers ces e etm orl ame acre emerloliia, BCLs Paereger ete ine Poe UNanteicteony Une ut hci Teeny chy Pentel Cos eR EMC B Oe oes estes sree Cenk OR NER cat te sO ORGY Ons NewS Ones kena mrad s and to provide for regulation of the employers and rights of the employees in un- renner Ou ceayOw arent Rol tmsse eit ee PPR ear eB ren n ton ea ar ace MU CeCe COMa RCO Bele Minna ctem os ciate Pnrntce roc ne aU eRe O ety SO nme E UTM CR IS RS etc htpsioninefiphimis.comitnudiyuteltp=2 aaa, 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 POU eCOnm MLO aa BE Meeclescertutaa Comet Oe: witun 16. GST Registration ele MLC MIAE- ML fa Ce) (eM ROO CLUS require GST Registration 17. Foreign Employees visa/registration with FRRO htpsioninefiphimis.comitnudiyuteltp=2 saa ONLINE FOOD DELIVERY APPS 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 htpsioninefiphimis.comitnudiyuteltp=2 aia. 1610472021 BBA $6 FOOD SERVICE INDUSTRY 2021 Qualities of a Service Personnel + Well groomed + Pleasing personality + Confident in subject matter + Knowledge of the menu + Fully skilled in the art of Gueridon service + Efficient + Communication skill + Salesmanship + Showmanship htpsioninefiphimis.comitnudiyuteltp=2 3642 TYPES OF F & B SERVICE 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Silver service is a method of foodservice with waiter tra food from a serving dish to the guest's plate, always from It is performed by a waiter by using service forks and spoo from the diner’s left. Also known as Silver Service/ English Service/ Platter to plate Service, this type of service is featured in many of the best international restaurants and hotels.. Features of Silver Service 1.The food is prepared and attractively arranged on the service platters by food production staff in the kitchen. 2.A waiter brings food to the dining room. 3.The waiter places the plates before each guest from his rig} hand side moving clockwise. 4.Food is served from the left-hand side. 5.Beverage is served from right-hand side and clearance is done from the right-hand side. htpsioninefiphimis.comitnudiyuteltp=2 ania 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 htpsioninefiphimis.comitnudiyuteltp=2 saa 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 SILVER/ ENGLISH SERVICE English service requires the food to be placed on HE Veexom Lace Re) lamC-ercM ood oe These food portions are then delivered to the guest's Lele MOM V CY alae The guests then pass the food around the table and Secon ano k Lose In some cases, the host may also the waiter to serve the food. , This is a common type of F&B service style as the ease of service and waiters shouldn't be highly skilled. htpsioninefiphimis.comitnudiyuteltp=2 se 6104/2021 BBA $6 FOOD SERVICE INDUSTRY 2021 Gueridon Service htpsioninefiphimis.comitnudiyuteltp=2 Gueridon is simply defined as a small ornamental, movable table or, trolley from which food may be carved, filleted, flamed or prepared for service and served. It carries sufficient equipment for service. It is fitted with a gas burner on the top and a small gas cylinder at the bottom. 0142 6104/2021 INDUSTRY 2021 This is a meal served to a guest by the waiter from a trolley or side table. + In other words it is the final preparation of product cooked or prepared in front of the guest. + Itis the most advanced form of food service and demands dexterity and skill on the part of the waiter who in turn must have good organizational ability. + He or she has to carry out such procedures as filleting, carving, flambéing and cooking specialty at the table. + Special equipment and utensils are required on the trolley for ease of operation. htpsioninefiphimis.comitnudiyuteltp=2 anvaa, 61047202" ‘BBA S6 FOOD SERVICE INDUSTRY 202 F & B Management Hotel Kitchen Org Chart Pantry workers htpsioninefiphimis.comitnudiyuteltp=2 4292

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