Question one

1.1)
1.2)
 Interviews: Are effective when collecting facts and opinions about the
system by meeting the users, employees and managers that will be using
the system
 Questionnaires or surveys: This enables analysts to collect more
information about the system in a very short period of time.
 Group meetings: By conversations, important and valuable information
and opinions are collected but the meeting time is never exact
 Observation: This is another way requirements are gathered, by physically
observing people, users, customers, just to see the interaction with the
system.
1.3)

Question four
4.1)
4.2
4.2.1)