CASE STUDY

FLASHY FLASHERS INC.

GROUP 1
ALCASID, ANGELA FRANCE
AMON, JOVEN
BONCAN, CRIZTHEL ANJELLA
DANAO, VINCENT ANGELO
BSBA-OM 2

PRESENTED TO: JEANET E. PARRENO, PH.D.

I. INTRODUCTION
 Flashy Flashers Inc., is a medium-sized company with 500 employees and

75 management staff members. Johnny Bennett, the president of company is

the founder of Flashy Flashers. Initially, Johnny produced cable assembles

in his garage and through hard work, dedication, consistent product quality,

and customer service, he expanded the network. The main aim of the

company is customer satisfaction, and the motto is, “Love thy customers as

thyself”. Flashy Flashers has the production line of automotive electrical

parts and has 75 auto parts suppliers and car dealers.

II. EXECUTIVE SUMMARY

Flashy Flashers’ two primary products are the automotive front side lamp

and the headlamp. Ollie Prout, the Vice President of operations proposed the

introduction of new MRP system, which will help to secure a better

competitive edge. MRP System was installed for effective resources

planning and for proper inventory scheduling. This program was approved

by Johnny Bennett. After a year, the company started receiving too many

customer reports claiming that customer service is worst and late shipments

occur due to new MRP process. Everyone shows discernment towards this

new framework and in their respective fields has mentioned their problems.
 Prout demanded Jack Jacobs, the P&IM manager, to write a briefing on

these new production planning systems.

III. TIME CONTEXT

The problem occurred in April, 2021.

IV. VIEWPOINT

Ollie Prout

- The vice president of operations

V. CENTRAL PROBLEM

- Due to inadequate knowledge and mishandling of the new program,

confusion arises and the departments are not in sync

VI. OBJECTIVES:

MUST

- to solve the confusion and desynchronization among the departments

about the new MRP system.

WANTS

- For Jack Jacobs to create a complete report in two weeks including all the

details and recommendations for improvement