Date: 9/8/2020

Subject: QC311

Time: 1:00-4:00

Day; Tuesday

Group: Frederick Domicillo.

Jeff Clint Partos.

Angelo Avila.

Assignment Number 1

Define Quality
- The standard of something as measured against other things of a similar kind;
the degree of excellence of something.
Consciousness
- Consciousness at its simplest is "sentience or awareness of internal or external
existence”.
Habit
- A settled or regular tendency or practice, especially one that is hard to give up.
Processes
- A series of actions or steps taken in order to achieve a particular end.
Quality Control
- Quality control (QC) is a process through which a business seeks to ensure that
product quality is maintained or improved. Quality control requires the business
to create an environment in which both management and employees strive for
perfection. This is done by training personnel, creating benchmarks for product
quality and testing products to check for statistically significant variations.
What is quality management?
- A quality management system (QMS) is defined as a formalized system that
documents processes, procedures, and responsibilities for achieving quality
policies and objectives. A QMS helps coordinate and direct an organization’s
activities to meet customer and regulatory requirements and improve its
effectiveness and efficiency on a continuous basis.
Types of management
-Management is doing things right. It's the discipline of planning, organizing,
leading and controlling an organization.

1. Strategic Management

Strategic management looks at an organization's overall strategy formation and

execution with the goal of growing and sustaining competitive advantage.

2. Sales Management

Management of sales territories, teams or accounts. 3. Marketing Management

Management of marketing strategies, products, brands and promotions.

4. Public Relations

Managing communications between an organization and the public.

5. Operations Management

The management of production of goods and services. Operations management is

a broad field that describes everything from manufacturing management to retail
management.

6. Supply Chain Management

Managing the process of moving a product or service from supplier to customer.

7. Procurement Management

Managing the acquisition of goods and services from external sources.

8. Financial & Accounting ManagementManaging financial and accounting
processes and teams.
9. Human Resources ManagementResponsible for attracting, hiring, training,
compensating, rewarding and managing the performance of employees. Human
resources places a key role in forming and overseeing an organization's culture.
10. Information Technology ManagementManaging information technology
teams and processes.
11. R&D ManagementThe management of research & development processe and
teams.

12. Engineering Management Managing the application of engineering to

business solutions. For example, new product development, manufacturing and
construction.
13. Program Management Program management is the management of an
ongoing portfolio of projects.
14. Project ManagementProject management is the planning, organization and
control of projects.
15. Risk ManagementRisk management is the discipline of identifying, assessing
and controlling the chance that objectives and processes will have negative
consequences.
16. Change ManagementChange management applies a structured approach to
business change. The goal of change management is to help organizations and
teams make smooth transitions to target states.
17. Quality Management The management of quality planning, control,
assurance and improvement.
18. Innovation Management The management of innovation processes such as
strategy, research & development or organizational change.
19. Design Management The management of design processes such as new
product design.
20. Facility Management The management of facilities such as offices and data
centers.
21. Knowledge Management Knowledge management enables the identification,
creation, representation, distribution and use of knowledge. In a knowledge
driven economy, this has become a critical field.A

What is ISO?
-ISO (International Organization for Standardization) is an independent, non-
governmental, international organization that develops standards to ensure the
quality, safety, and efficiency of products, services, and systems. ISO standards
are in place to ensure consistency.

What is the purpose of quality?

- key differentiator in a crowded market. It’s the reason that Apple can price its
iPhone higher than any other mobile phone in the industry – because the
company has established a long history of delivering superior products.
Why there is a need of quality control?
- Quality is an important factor when it comes to any product or service. With the
high market competition, quality has become the market differentiator for almost
all products and services. Quality control is essential to building a successful
business that delivers products that meet or exceed customers’ expectations. It
also forms the basis of an efficient business that minimizes waste and operates at
high levels of productivity. A quality control system based on a recognized
standard, such as ISO 9001 published by the International Organization for
Standardization, provides a strong foundation for achieving a wide range of
marketing and operational benefits.

Who is the father of quality? And his contributions

- William Edwards Deming (1900-1993) is widely acknowledged as the leading
management thinker in the field of quality. He was a statistician and business
consultant whose methods helped hasten Japan’s recovery after the Second
World War and beyond. He derived the first philosophy and method that allowed
individuals and organizations to plan and continually improve themselves, their
relationships, processes, products and services. His philosophy is one of
cooperation and continual improvement; it avoids blame and redefines mistakes
as opportunities for improvement.
Contributions
1. Systematic view of organizations
2. Analysis of the Variation
3. The Seven Deadly Diseases of Deming Management
4. PDCA Cycle (The Deming Wheel)
5. Total Quality Management etc...
Thank you and God bless