Task Interaction Model
User
‘Customer searched for Ginderaila in the search box
‘and clicked Search button
Customer Clicked on the first item on search
results page
‘Customer selected Pink color from the 2 available
colors
‘Cutomer selected 4-5 years from the sizes list
5 ‘Customer is a bit confused about the sizing options
‘Customer clicked on Size Chart to see whether she
has selected the correct size
‘Customer clicked on Size Chart to eee whether she
has selected the correct size
Task: Order a Cindarella Dress
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3Task Interaction Model
Task: Order a Cindarella Dress
User
‘Customer clicked on the cart icon
5 ‘Customer is a bit confused about selecting Sing!
‘Customer Clicked on Signup Option
Need: User need to use helpline to fillup the sigr
nup form
‘Customer filled the form and clicked on Create my
‘account button
‘Customer clicks on confirm order after checking
the Address:
‘Customer closes the browser window without
logging out
System
up or Login