SHELBY ST.

CLAIR
shelbystclair14@gmail.com • (401) 378-1558
Strategic – Analytical – Individualization – Developer – Learner

EDUCATION
University of Rhode Island – Kingston, RI Anticipated May 2021
Master of Science, College Student Personnel
University of New Haven – West Haven, CT May 2019
Bachelor of Science, Criminal Justice – Forensic Psychology; Minor in Legal Studies

PROFESSIONAL EXPERIENCE
Graduate Intern August 2020 to Present
University of Rhode Island – Center for Student Leadership Development Kingston, RI
• Create and deliver a virtual Leadership Action Plan workshop to analyze leadership practices, values, and SMART goals for
75 first-year student leaders and 25 peer mentors during the annual Leadership Institute, a signature first-year leadership
development series
• Support peer leaders during training and workshops for the Leadership Institute by practicing virtual workshops and
activities and delivering feedback to peer leaders
• Serve as Program Manager for URI’s circle of Omicron Delta Kappa, working to revitalize the circle by developing a six-
month timeline for marketing, applications, student leader training, and initiation
• Co-instruct an introductory leadership course for 22 first-year students and support 5 peer leaders through the creative
delivery of content and activities related to leadership theories, such as Relational Leadership and Servant Leadership
Graduate Assistant September 2019 to Present
Community College of Rhode Island – Dean of Students Office Warwick, RI
• Assist with the planning and implementation of Emerging Leaders and other leadership events such as off-campus
conferences for student leaders
• Develop modules through Comevo for online summer orientation, specifically modules related to community standards;
sexual assault prevention and awareness; and diversity, civility, and equity
• Lead the Student Government Constitution revision process to create a functional environment for student leaders to
address campus issues
• Coordinate and advise the Student Government Elections Committee to execute a full elections process for the 4 campus
Student Government Presidents, including the application period, campaigning, ballot collection, and training of all officers
• Oversee the weekly case management system for up to 15 cases and efficiently progress students through the conduct
process
• Initiate and direct incoming academic dishonesty reports by guiding faculty through the process, notifying students, and
keeping accurate records
• Develop and improve upon online conduct processes, including the creation of fillable forms and setting up virtual student
conduct hearings
• Organize meetings among conduct staff, complainants, respondents, and hearing boards to review individual cases and
decide sanctions
• Assist with editing the CCRI Student Handbook by connecting with various campus partners, compiling proposed changes,
and keeping the document up to date
• Create and maintain a manual for using Advocate, the case management system, to use for staff training
Graduate Intern January 2020 to May 2020
University of Rhode Island – Memorial Union Kingston, RI
• Assisted in the successful implementation of Campus Labs elections processes for the Student Senate to elect 40 senators
for the 2020-21 academic year
• Collaborated with Student Organization Committee to streamline organization recognition processes and ensure a smooth
transition between the student leaders of the committee
• Designed an assessment tool for the Memorial Union Building Managers to utilize with student groups who host night-time
and weekend events
1
Operations Lead May 2019 to August 2019
Yale University – Conferences and Events New Haven, CT
• Ensured successful visits for 11 different groups ranging from 30 to 600 participants by coordinating all residential aspects
of clients’ arrivals, stays, and departures to provide a positive experience at Yale University
• Reconciled visitor data and ran billing reports to ensure accurate financial records for each group
• Monitored facilities management in 8 residential buildings and communicated with the Facilities Superintendents on a
regular basis
• Supervised groups of up to 10 Operations Coordinators during inspections, check ins, check outs, and other day-to-day
functions of the office such as linen deliveries/pickups, room inspections, posting signage, classroom checks, creating key
packets, and reconciling client data and reports on Salesforce
• Served in an on-call rotation as a first responder to critical incidents pertaining to on-campus programs such as noise
complaints, sick participants, or issues within our 24-hour operations office
• Represented the Yale brand professionally to global clients through exceptional customer service
Operations Coordinator May 2018 to August 2018
Yale University – Conferences and Events New Haven, CT
• Facilitated the arrival and departure of program participants and staff
• Addressed daily facility management issues such as lock outs, damage, linen deliveries, inspections, posting signage, and
classroom checks

ADDITIONAL EXPERIENCE
Advisor January 2020 to Present
Delta Phi Epsilon Sorority, Zeta Theta Chapter University of Rhode Island – Kingston, RI
• Support the Standards Board judicial process by advising the Member-at-Large through member selection, training, and
running meetings
• Facilitate a virtual house meeting for 25 residents in order to address conflict and communication issues
• Coordinate with Chapter Advisory Board for problem solving, risk management, and intervention in the chapter
Vice President of Operations July 2018 to June 2019
Undergraduate Student Government Association University of New Haven – West Haven, CT
• Supervised 50 students between the House of Representatives and the Senate
• Served on university and campus committees to represent the student government association
• Collaborated with the Executive Board to plan or assist with major campus community events such as the Homecoming
Tailgate, orientation, professional development seminars, and workshops for student leaders
President December 2017 to December 2018
Delta Phi Epsilon Sorority, Gamma Epsilon Chapter University of New Haven – West Haven, CT
• Oversaw the general operations of the chapter for finances, programming, recruitment, philanthropy, member education,
and sisterhood for a group of 60 women
• Ensured campus and university policies regarding finances, programming, and recruitment were following in the chapter
• Utilized strong interpersonal, verbal, and written communication skills to manage conflicts between members and achieve
the goals of the organization

CERTIFICATIONS AND SKILLS

Certifications
Trauma-Informed Crisis Intervention and De-Escalation Certification
Awarded by Family Service of Rhode Island, August 2020
Computer Skills
Microsoft Office Suite Canva Comevo
Google Suite Advocate Salesforce
Adobe Spark StarRez Social Media Platforms