lifestule English for work, socializing & travel €lementary Workbook PEARSON Oct ‘AUDIO.CD. Louis Harrison dee,Pearson Eacation Limited Edinburgh Gate Haclow Essex CM20 26 England snd Asvocated Companies throughout the world. ‘opearsaongman com/liestyle © Peseson Education Limited 2011 The right of Louis Harrison tbe denied seuthor of ‘his Work as ben asserted by hin in acordance ih the Copyeight, Designs and Patents Act 1988 Allright reserved: no part ofthis publication may be reproduced stored in eteieval system, of wansmited in any formor by any means lctroni, mechanical, photocopying, recording or otberwise without the prior writen permission ofthe Publisher est published 2011 ISBN 978-1-4082-5713-7 Set in Avene Book 9/11 pt Printed in Seva by Neogata ‘ext Acknowledgements In game instances we have been unable to trace the owners af copyright material, and we would appreciate any information that would enable us to do so. Mlastation Acknowledgements Julian Mosedale 19.38, 43: Richard Allen (Eye Candy llstration) 6 48; Sophie Joyce (Bye Candy Msration) 1, 5,6 “Tony Collins 3, 18, 24,25, 31, 35, 37,67. 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Lad. 13/4, Oleksty Maksymenko 28, Paula Soloway 56x, Photoalto 66b/C, Simon Kretem 17/3, Press Assocation “Images: Anthony Upton 22/A: Reuters: 22/D: Rex Features: KPA 1 Zuma 2IC, Rex Features 43; Science Photo Library id: JOHN COLE Cart All other images © Pearson Education (ey b-bowom:e-canie: efi: eight ery effort as been made to tac the copyright holders and we spologs in advance for any unintentional omissons, We would be plessed to inset the appropriate ackawlcgement in any subsequent ition ofthis pubiationLi English for work, socializing & travel Elementary Workbook Louis Harrisonea fd Word focus ay 1 Present simple be | Personal Requesting pé From start to finish a pt information 7 | pa? | (2 Present simple 1 |Special occasions p8 Showing interest | Are you a people Getting La Getting together | PIO Person? pt | together Present simple: after work p9 | po-11 questions p? | resent simple Jobs and people | Same or different osing 3 } P je2 | Jobs and Same ordiferent? | Che ene ple pis pla candidate p15 | pizis like, love and hate pts | I | oa 4 Adverbs of Telling the tme | Ways of saying'no’ | Arranging to meet | ‘aie frequency p16 ply pis on | different Prepositions of time | pis-19 pl | | | ” _| 5 Comparative Time ofyourlife | Offering help p22 | The best way to | Fame of your ite | *ctves p20 pat help? p23 | 20-23 Superlative | adjectives p21 6 there is/there are | Prepositions of ‘Asking forhelp | Welcome tothe —_ | ‘You are here p24 place p25 p26 trade fair p27 | 24-27 Imperatives p28 | Directions p25 | | | eo _ f | & Countable and Food and drink Making ‘Asking about F pamnganat uncountable nouns | p28 suggestions p30 | products p31 | selling ae Describing | 26-31 some and any p29? | products p29 8 Modal verbs: Health problems | Giving instructions | Surviving ina i can, have to, p32 p34 strange city p35 aSsnestion at should p32 survival Means of transport 32-35 Modal verbs: p35 question forms p33ecru u ee Word focus pris et 9 much /mary,alot | Home sweethome | Reactingtonews | On the move Favourite places | of/ Io's of p26 p37 p38 pa? 036-39 | have got, need, ‘Our space, our lives: | need to p37 p37 | & 40 Past simple be pO | Something isnot | Telephoning p42 | Customers! Finding solutions | oo + adjective Hight a2 expectations p43 240-43 | Inot adjective + ‘enough pt | 11.__s«CL—Pastsimple 1 Qualifications p46 | Asking questions | Completing a CV Turning points egular verbs) pat a6 7 padeay Past simple 2 (iregular and | question’ pas ppRN nese ur AnH BH 12 Present continuous Present trends What do youcall | Company Getting away: | PA pa it? p50 presentation Baia Present continuous pl or present simple? pay 13 wilHfor predictions | Money p53 Responding p54 | Investing money a a | P82 p55 52-55 First conditional p53 14 "| Future plans: going | Personal Making it better Cooperating and Pane to pss | development plan | p58 competing feamwor er an 56-59 toor-ing? ps7 | ms | play, go.or do? | p87 | Hens | Prosent perfect | Emergency services | Checking Life experiences | eee | p60 pt information pé2_ | p63 | oqiertones!= a 25% : b 30% . © 60% y Where does the most expensive coffee bean come fiom? > Africa b Indonesia ¢ daniaica é coffee beans do producers use to make half 2 > kilo of coffee? 7 a 30-40 bein : somsuy 293 ©, 3,000-4,000,(rere GB Put the words under the correct heading. brown medium square plastic rectangular Se Material Colour Shape BB Complete the catalogue descriptions with the words in the boxes. Musthawe gacigetst | «Everyone likes to have attractive and urusuil things ~ now yout can have these and help to save the planet. Here are our two top must- have gadgets: the Ecoight and the Trestop. The Ecolightis@ night ight It gives just enough ight to see in the dark. This 1 rightight isfy 5 cm tal but gives out a2 amount of ight. fs made for a new kind of plastic and “Treetop [brown rectangular wood! For business people, we have the Tiestop. For 2 fashionable laptop case, try this: is made of natural « andis ike your. © laptop. The colour is 6 + of course! I's very unusual and very cool Foc aadamacens ee eee ED Read the text and complete the diagram. G1 complete the text with some or any The secret shoppers Everyone spends money when they go shopping, but people can earn hundreds of pounds shopping, They secretly test products from hotels to garages. Companies ask mystery shopper agencies to secrety test any products or services they would like to improve. The agencies then employ people as ‘secret shoppers. You can «2am from £5 to £10 just for eating na restaurant, saynginahotl or tying supermarket food. n return, the agency 23ks you to complete @ questionnaire or ‘write 2 report on the qualty of the service or how ‘900d the product was, The company uses that feedback to improve their product or service. ls good work for people who want to choose when and where they work - they can go to 3 ‘company that wants to be tested. People give their name to an agency and they can say'no' to#_ job they don't want. 5____ jobs are more interesting than others = the mystery shopper could be staying at a five-star hotel or they could be at a train station counting how many trains are late. Gd Read the text again. Are these sentences ‘true (1) or false (F)? 1 You can earn a lot of maney working as a mystery shopper. a 2 Mystery shoppers wite questionnaires.) 3. Mystery shoppers can choose where they want t0 work. a 4 The work isnot wary interesting aED C Comm GD Decide which sentences ae suggestions (5), saying something is available (A) or not available (NA). 1 We don'thave an 8GB USB dive. 2 You could try 910 GB cve. 3 | think we've got itin our warehouse. 4 How about wo 4GB USB chives? 5 Yes, we've got that item in stock 6 Vm sory, lm afraid we're out of stock __ 89) 12 Lstonto.aconvorsation What kindof case are Jay andthe shop asistart talking about? ication strategies Making sugges! ns EB 3) sen again and choose the correct anawer 1. Who does Jay want a case for? a himself b his sister © afiond 2 Does he know whot colour his ster es? bs ce hincanerio 2 The plc cose in__the metal an leather cae. ee pie bb erne piesa € cheaper than 4 Whereis the ed case? b cutofsteck 5 When wl the case bein the shop? 2: the doy ater Jay sista binhdoy by thesame dy ashe bithdey €: thedlay before her bithday 6 What colour does he shop assistant sugges? a black b pi bs G1) Complete the sentences from the conversation. how about in stock (2) what about have it out of stock Emma: Certainly, sc? black? A lot of our cases are black Jey: don’t think she really ies black Emma: 2 ved? Emma: iljust check that's? one minute Jey: Ooh, hope its # Emma: Oh, lim sony si its5___at the moment: Well 6 ‘back in tod on Monday.D_ KA Interaction | Asking about products GD Look a the pictures and complete the crossword with the ‘apes of eotainer BB Look at the chart and make sentences about what Nicole ‘and All eat and drink MON TUES WED THURS Nicole burger “ v pire 4 ¢ cola ‘ Va ee aay, Al vegetables ‘ chicken ‘ “ water v aii: ____ Nicol eats burgers four times 9 week ED eo the article. Which foods does t mention? Tick /) the foods inthe bon. © fruit cheese soupC) olives) Food for thought When you're buying your food, you can't always ask about whats in it —in the supermarket, for example, you can't usually sk How many calores* ae there in ‘his pizza’ Which food is good for you and which food {s bad is sometimes easy to decide. Chocolate — bad for you: fut and vegetables - good. But knowing what {good and bad isn't always 50 easy. For example, olives are low n fat but are often high in salt For tins of food like soup or drinks like cola, reading food labels isn't always so simple. To help people ‘ay healthy food in the UK is labelled lke @ tafe light: green = good for you; yellow = OK to eat this sometimes; red = don't eat this food often. red trafic light will show you that the food has a lot of sugar, ‘salt or fatin it. Traffic light colours on food help you to control what you are eating, So now you don't need to read the labels or ask someone about food products — you can see what is good for you quickly and easily. * calorie ~ the amount of eneray a particular food can Gh Fed the atl agin, Av these sentences true (Mor false (F)? 1 Its easy to tell which foods are bad for you. ©) 2 Olives are often salty Oo 3 The yellow traffic ight colour means you can eat this food often. 4 Taafic ight food labels help you to control your diet, oO FRI SAT SUN fe e ¢ v a z v wi{E) Modal verbs: can, have to, should 1G) Medal verbs: Question forms ‘Communication strategies Giving instructions 1B Interaction Surviving in seange city A question of survival (a eke lel Nicks selUMAleM ca SOMOL On 1 Label the parts of the body. 2 BI Tick the words that go together 1 nach beck Oey ake 3 2 shoulder) head) wrist) pain q 2 eye bakO head problem ED Read the text and choose the correct answer 4 according to the text Watch out! How to stop injuries at work What's the main injury in the workplace? Believe it or not its back ppain, wrist pain and neck pain from doing the same movements {again and again: typing, fling and lifting. Employees working in an office at the computer all day can get backache and wrist pain. They can develop problems with their eyes unless they take breaks from their computer every fifteen minutes. But managers can stop these injuries before they happen. Its part of a managers job to plan and its a good idea for planning ‘0 include health and safety. Office workers have to work with some natural light and their computer screen should be about 50 centimetres away. They should sit straight with their feet on the floor. Its possible for software in their computer to tell the when 40 take a break and special keyboards can help prevent wrist ache. Every manager must look around for where accidents can happen. Its a good idea to try to stop injuries before they happen! 41 The main injuries are because 1 people do the same movement many times b people work in ofices 1 It’s necessary to take breaks from their computer every 15 ED Rewrite these sentences with the verbs in brackets. 2. Peaple working with computers should take rites Emplejees es breaks every 7 eae a ‘a half an hour 2 Ita good idea for planning to include health and safety. b quarter of an hour Planning (shoul) 3. Office workers need 3. Its possible for software to tell employees when to take a break. ‘a big computer sercens Setiuaie: ‘cant bb natural ight 4. Its good idee for managers to stop injures before they 4 Special keyboards can happen. Managers (should) a stop writ pain tell you when to have a breakModal verbs: question forms GD Read the text and choose the correct verb. Diving for oil Thefesiyle ofan ol ig divers exctng. They val the word working on pipelines and ngs They! con /ShoulTbe working in the North Sea one feck and the Gulfof Mexico the next. ran creer, you ieee the werk sobs are usally for a hor fed period of tno, 2 il fig Gers 3 can should always be looking forthe next ob. Some divers ae specials with cuttog equppment, but they have to do spocel taining for 1A divers works avays ferent, btn general they should / have to be recy for work a al tres ond have to dive alot. Deep sea cvers have be very and’ can / shoud be serous about ther work because can be very dangerous. At the sometime, ver ican ea great adventure and there are not very mary stow dys ten love their work because EB match the words with the definitions. (Fg pipeline # specialist i 1 someone who knows a lat about a subject 2. a large structure that is used for getting oll or gas from nder the bottom of the sea 3. the way that someone lives 4 healthy and strong 5 pipes used for canying aliquid or gas over long EB Read the text again, Are these sentences true (1 orflse (F] according to the text? 1 i vers work in one place, ¢ They get jobs fora long time. Some divers use special equipment. 2 3 4. Divers should be ready to work anytime. 5 Divers don't have to be very fit a 6 They often have to waitforsomethingto happen. O GB Complete the questions in the dialogue with the verbs in brackets. Bert: Now nto the computer repair section, be extra careful Ernie: Why (have to) Bert: Because its very, very clean in there. Ernie: 2 Itouch the equipment? (cannot) No, you should not touch anything. Erie: 3 Ber: Yes, here you are itooks a bit ike a wear special clothes? (have to) Ernie tit on now? (should) Ber: No, wait until we go into the next ro then putt on there before we go into the Ernie: And whats this? ‘wear this 100? (have to} Bert: Yes, you put that over your hair. GB complete the sentences with the words in the box. = standards overtime 1. Hore five pounds — that should thebill 2. And now for your leaving present ~ a round: thesworld-cruise, all paid ~ you can leave your money at home! 3A I'mworking this weekend, B Never mind. Think of the youll get paid, 4 Look atall these mistakes. down in this factory, are going€ Communication strategies Giving instructions i Decide which sentences check understanding (CU) or show understanding (SU). 1 Yes, thats clear, 20K) 3. Any questions? 4 No, everythings fine. 5 Doyou have any more questions? 6 No, that'all very clean BB Match the words with the definitions. 1 press 2 to fasten something 2 beep b to shine brightly fora short time 3 flash ¢ torpush a button or switch inorder to make something work 4 lock d todo whatever you need to do in ‘order to be certain about something 5S make sure @ tomake a shorthigh noise ED Match the instructions with the pictures. 11 Check the extinguisher isin the correct place. 2 Look at the pressure and make sure itis correct. 3. Make sure people can read the instructions on how to use the extinguisher 4. Check the extinguisher is not damaged. 5 Make sure people can see the extinguishers G13 Liston and put the instructions in order. ED») Listen again and complete the sentences. 1 Look, to check is where the fire extinguishers ae, 2 And to check is that they are fixed propery 3 And to make sure that people can see them. OK? 4 Putthom on the fre extinguisher right now, check that is not damaged, 5 And the pressure? to check isthe pressure. 6 Welll check the smoke alarmser o GBB Match the words with the pictures. GB Read the quiz and match three of the sentences to the pictures. PL ST si cnernin (( meto taxi bike ferry Visiting New York id ‘Are you ready for New York? Make sure you know what New Yorkers do.Try this quiz. |. When you get on the New York subway, you should say ‘Hello’ to everyone. 2 You have to smoke outside, not inside restaurants or cafés 3 When you leave a restaurant, you shouldn't give'a tip to the waiter Dette 4 New Yorkers love to greet strangers with a hug.You should ey hug anyone you meet for the firs ime [>] 5 In New York you can cross the read where you want 6 To catch a taxi you have to wave your arms and shout. 7 “ou shouldnt drop liter n New Yerk = you have to pay $100 f you do ths. & Wiien youre hungry you can get good food from a street —— rele. GD Read the text again. Tick (V) the things you think are true and cross U0 the things you think are false, BB Match the verbs with the means of transport. 1 drive a bike 2 walk b ferry GB check your answers below. 3 sail © car 4 ride d foot poo} poof fuga jas Aensn syeis poo} weaus ony, g uy fed 0 ney no 20 261 dowpyupynoys ok mg ED correct the mistakes in the sentences. . 12 ©196 012800 Jo 10] @ ayEU! or ne4 NOK “9M 1 often go to werk on car 396 01 2510040102 2 YOK on 9 sBusssouo ve peas aig ss0108 Jem 01 eney nok :95p 2. You get into that bus to go to the city centre. He pe Ea eS Nn ‘Spuouy asop Ao ‘SioBuens Bny ,uppoys NOM :<51e4 3. Im going to catch my bike to tow. Wa 1p sta ppuncue Ayensn ‘siueinersas ui sda oni6 pynoys NOK :35(e4 € 4 Lot's go by foot to the cinema — it isnt far ‘quesnexsas pue 5980 u! ayouss oUUED MOK OMI, Z ‘suokians 0} oj 94 hes 3upppoys nok 95704 |1) much /many/ alot of fos of B have got, need, need to G Communication strategies Reacting to news DB interaction On the move Favourite places (arena okomaesnod Match the words with the definitions. ‘Architecture Climate Culture Nightlife 1 allthe entertainment that is available in the evening in 2 town 2. the style and design of buildings 3 the typical weather conditions in an area 4 the ideas, behaviour and beliefs ofa society BD Read the city guide and complete the article with the headings in exerciee 1 The UKs third most visited city It’s the home of the world’s richest football club, it started the industrial revolution, it has the UK's largest university and its the third most visited city in the UK with over 900,000 international visitors a year. Where is it? Manchester! 1 Manchester has a lot of 19th-century buildings ~ they were old warehouses but are now fashionable flats. There are also lots of modern buildings like the Lowry Centre and Urbis, the ‘museum of city life ‘The city is not only famous for its football teams. Manchester United and Manchester City ~ it has many wonderful art galleries and museums like the War Museum. Manchester is also known for its muste ~ much of it from sgroups like Oasis, the Smiths and New Order. Bat itis not only well known for its many cultural attractions. Manchester is famous for its cinemas, theatres, and other things to do in the evening, with several restaurants and cafés along Canal Street 4 Many people remember the city for one thing though ~ the rain, The city is warm in summer and cold in winter, with a Jot of rain — 806.6 millimetres a year on average. This doesn't stop the people and students in Manchester having a good time though! EB complete the questions with many or much. 1 How people visit Manchester from overseas ‘each year? 2 How museums does the article mention? 3 How restaurants and cafés are on Canal Street? 4 How does it rain in Manchester? GB Read the article again and answer the questions in exercise 3, 1 GF complete the sentences with many, much, a fot or lots of. 1 There are: students where Ive Does it usually rain so here? does a taxi cost to get to Canal Street? | don't now 2 3 How. 4 ‘about Manchester 5 What ‘people! I didn't know there were so Manchester City supporters.B have got, need, need to Put the letters in order to make words and write them in the. correct column. romi amarhicr koeroc rarcoweb asfo | wemoaniie shew turacnis rg kitchen bedroom Wing room EB Wc the word with the deftions 1 presperly a theablityto use yourimesiration 2 raputedon: by wed condeuaus movement st tomatling eg ated Buca’ shen propose ntnpuby eligig 4 creetviy when people havea lat of money 5 ow «daa about ie and how people should ve 6 pilnophy {the opinion that paople have of someone or something ED Read the article and tick (V) the true sentences. 1 We can make our lives better by organizing where we ive 2. Ahhouse has eight areas in Feng shui 3 Fumiture can stop the flow of energy ao0o00 4 People with organized spaces have a let of stress. Reputation ss FRed (Fire) RY ~ %, i € a S& Ss Creativi Gancren! ‘White (Metal) oe, LX oS ry %, a Ue oR % Career Black (Water) Our space, our lives Most of us live and work in spaces that are notvery well organized. But where we are affects how we feel. When We organize our spaces better, we can improve our lives. ‘The Chinese philosophy of Feng Shui says we need to organize our ving and working spaces to help us feel and work better. With Feng Shui we need to think of spaces as places on a map, known as 2 “Pagua’ map. Each part of the map has nine areas of fe: health, reputation, friendship, ‘créatvity, travel, career, knowledge, family ‘and prosperity. When you have money Problems for example, you need to think about the prosperity area - youneed to have water and wood in this area. Where you put your furniture affects the flow of energy in the house or office, Here are some tips for your office: + Fyou've got lots of furniture, you need to leave space between the tables and chairs. * Don't put your desk with your back to the door you need to face the door. + Have you got a picture ofa lake or the sea? Put this on your office wall ‘If you've got a plant, put this in your office. Even for people who don't believe in Feng shui, itshows that people who have got clean and simple werkspaces have less stress, can think more clearly and be more productive. GB Read the article again and complete the sentences with have got, need or need to. 1 Towork and feel better we ‘organize the areas we live and workin 2 People who don't have enough money think about the prosperity area 3 Good areas of prosperity a picture of water on the wal 4 Inooms that alot of furniture, you a lot of space between the furniture 5 You put your desk in front of the door.Ree aliselnrerae GBB Complete the sentences with the words and phrases in the box. trade show exchange visit 1. Jane doesn't eat any meat, she’s 2 Are you coming to the next month? Lots of companies are showing their products there. 3. I'm going to work at our office in Japan, and a Japanese ‘employee is coming here ~ its an 4 You're not polite at all, you're a very person! BB match each phrase with one of the pictures. 1a boughta new computer) b broken my computer O b cahedhiserr =O Ob 2 a cleaned his car 3 a losthersandwiches likes her sandwiches. () ED 3) 14-16 ust and tick ¥) the stations in exercise 2 youheer SFO aiiorsssle} Ey GB 9) Listen again and choose the correct word to complete the sentences. Conversation 1 Tanya: Look at this. Stove What? Tanya: Come here and look Steve: That! coo! nice / great! What ie it? Tanya: Itsy new PC. Steve: Where did you get it? Tanya: Well, when | went on the exchange visit 10 the Japan office, they took me to a trade show, Steve: That? cool / interesting / great. So you got itata wade fair? Tanya: Sure~direct from the manufacturer so it wes cheaper than normal Steve: Well done nice laptop. Conversation 2 Sofia: Francesco, you look abit down, whats going on? Francesco: It's my car. Sofia You've finally cleaned it? Francesco: Don't joke. Sofia: Oh, what happened? Francesco: | crashed it into the back of another car: Sofia: Oh, that's? coo! /temible / too bad! Francesco: And the other driver was very rude to me. Sofia: Oh dear. Francesco: He said | should take my driving test again and to get on the busin future. Sofia: That's wonderful terible / too bad — there was no need to be rude. Conversation 3 Caterina: Turgut, have you seen my sandwiches? Turgut: Un, they were on your desk Caterina: Oh, its OK ~ found them, they were on my chai Turgut: That's a shame / wonderful / lucky. Caterina: | can't eat the food in the café —its all meat, and m vegetarian. Turgut: That's great / terrible /too bad. But itis healthier to be vegetarian. Caterina: And cheaper Decide which responses for good nema (GN or bal news (BN) 1 Thats too bad That le. That interesting, Thats wonderfull Thats tebe That great Thats cool, Thats share eavounun That’ lucy.PL TN ela Find words in the wordsearch for these definitions. G Read the article again and choose the correct 41 ver, very good options below 2 doing well 1 Tesconpary malar tings forte cen / jtchen/ garage flere levelsin a bul eae ene eg 2. The company director also designs products / 4 tosay you arenot happy about something works he factory comes om Lyon, 5 apartments, 3. IFDis a(n) local / national / international 6 area away from the centre ofa ty company. Gd FG have three possible options for relocation tlo[t[c[n]s[c[u[niu butt isnot an easy choice. Match each option 1-3) wth problem x[ulcfelelelcleli[s Sti protien (

companys also a designer and all IFG’s products are of ‘exCellent quality. IFG is now a multinational company but itis sti in the same factory — there are too many products for the warehouse, and there area lot of machines, but IFG needs more. Finally, the design team is getting bigger and there are too many people in the design office. And this is the problem — IFG is too successful.10) ast simple be 1D too mal/not big enough G Communication strategies Telephoning D interaction Customers! expecttions Finding solutions Past simple be BB Read the news stories and answer the questions 40 Holiday horrors! Newly built : \When the Holl Guzel advert sald it was a comfortable, newly butt hot, ‘twas tue. $3 new that whien hotel guests artived they found that halt of te hotel wasn't built and the builders were on site doing work on it ‘Thay couldn't complain because the reception waso't rea, Nowhere near the beach Fran ley and her 65-year-old husband were very happy to read that ‘their hotel was near the beach because they couldn't walk very far. When they rived they were disappointed hey found the hoe was haifa klomete from te beac and here were tan buses fo take them there. Dry:rooms ier the temperatures were 98° Cir Tunis tst sume, Carlos (Chaves felt like a shower-But when he went fo his room there wasn't any “water —nat to wash, not to drink. The golf course near the hotel used all the water the day before tree wast any forthe hotel quasts. 11 Was the Hotel Guzel new? 2 What was the problem with the hotel? 3 Why were Fran Riley and her husband happy to get a hotel near the beach? 4 How far from the beach was the hotel? 5 How hot was itn Tunisia? 6 What was the problem with Carlos room? EB Find the words nthe stories in exercise fr these deheions 1 a flow of water that you stand under to wash your whole body 2 how you feel if you lke being somewhere. 3 tosay that you are not satisfied with something or nat happy about something 4 unhappy because something good thet you expected did not happen EB complete the stories with wasin't) or were(n't. That’s entertainment When the Royal Hotel said there ! things to do in the evening, it alic. There 3 ‘2 200-person restaurant just under the guest. rooms, so the guests 4 able to sleep. lots of Expensive phone call ‘When Mr Yu found his mobile phone 5 out of power; he decided to use the phone in his hotel room, He didn’t know that the price & three times more than normal and that international calls, five times more, When he got the phone bill at the end of his stay, he § very happy. GB Read the sentences and correct the mistakes. 1. A Were you in Wales yesterday? B Yes, | wore 2. The receptionists at the Victoria hotel was vary rude, 3. Sony, could you say that again? | were in the other room. 4 | werent late for the meeting again, was I?[= MalceToilel Maro] offeR zelelse)e) BD Match the words with the definitions. GB Wisite sentences for the pictures using too... or 1 shipping 18 amachine which makes the airmove ‘M0 enough. 0 that you feel ess hot 2 instructions b. something you use to conta apiece @ of equioment from a distance 3 remote control ¢ information that tls you how to do something 4 fan sending goods a long distance, or the cost of doing this BD Read the review and choose the product the reviewer on bought. photocopier television intemet connection air conditioning a TG Moda Rating ®aery Reviewer Johnny Toobad 0 use it every 3) se he ot 3 oe ee was very excited about this ocx dlay and we needed another cuickty bec one wes broken, |crceed ifr the next shioping was vey s hip but this was net fast Ro werk ‘and we cant contlit property EB Read the review again and complete the sentences. 1 Use too .../ not ... enough and these words. 2 quiet complicated late big cool weak 3 4 1 The item came 2 The fan was ‘mistakes in question 3. 3 twas with the window open 4 The instructions for the product were 5 Itwas for the office space. 2 I'msony I'm late —the tani diver wasn't enough fast. 6 Itwas too noisy to work because it was 3 want to make a complain about the service in this, restaurant, I's nat enough fast ~ my food was cold, BB conc the mistakesin the sentences There are two 1 This teais too sweet for me ~ there's much too sugar initmmunication strategies | Telephoning, GB choose the correct definition for the words. 1 reduction a money that is given back to you in a shop because you are not satisfied with what you bought bb when the amount or size of something becomes less than it was before 2 delivery ‘a. something that is made and sold by a company when someone brings something to your house or office, for example letters or things you have asked for 3 result ‘2 something that happens because of something else the answer to a difcult question or problem 4 mistake something that isnot correct ba piece of information that you send or give to another person BB Now match the words below with the definitions you didn't use from exercise 1 1 solution 2 message 3 refund 4 product GD Read the text and choose the correct answer according to the artide. 1 Unhappy customers send a complaint to their boss / tell other people. 2 Ifa customer is unhappy you should give them something free / tell them to speak to your manager. 3. The best way to deal with an unhappy customer's to liston but don't admit you made a mistake /Tisten and say you're sony. When a customer isn't happy with your company’s service how many people do they tell? Atleast three other people, Customers like companies to treat them as individuals. When ‘you talk to customers, ask them their names, talk about the weather, let them feel they know you as a person. Ty to give ‘them more than they ask for ~a price reduction or free delivery on a product. And apologize when you make mistake. Listen, to the problem and ask for information about it, finda solution and thank the customer for phoning ~ ty to find a successful result and always remember the other three people your customer will talk to after the call BB 9) 17 Listen to the conversation and choose the correct 1 Wher Staley fom? 4 ations b Canbena « Sydoey 2. What doeshe havea problem wih? a bstaphove pasa gs 3: What does th customer sre att ak Stang foi? 1 i telephone rurber ¢: ha cedar number Jado scan serves en ten poonvoore df a rplent b pai 6 iin a G9 tston agin and ek) the thingsinoxeree 3 that fn ay 1 ge aera io te bet re them someting soci thank the customer say goodbyePOLAT BB Match the two parts of the quotations about customer service. 1 The customer a 2 Customer service isnot a department, ’ 3 The quality of our work 4 Well done 7) Paw ea 10 20 BD Read the letter and tick (V) the things above that Daniela is complaining about. SWIMMING POOL CLOSED 3 I month pass on 2oth epruary, 5 "Tp pourrenouth fer on 206m Bporte club in Bournenaseh to your *pertpaos included the SY 2135-605 patho and ene tennis % use the very disappointed bec : 3 an very poe satisfactory. 19 You service was a the club is open every day. When at ym on Sunday topped me and hen he asked that time of cee ae ee a, T tried to go into the aym £ Sei Sp Ine 130, PEs ee, sid aie he ks ioe Se ah ele ot esmoy ge ei sae fo oe mam syste ot eee” en tae, Sacen ge toast ny things in the oar for repairs 5° vubbish strvetor in a Tubb Wnat 2 rode sponte ny money back by the sports club. I want m end of the month. yours, Daniella Foxton paniella Foxton © itban attitude! depends on the quality of our people. is better than well said EB Read the text again and answer the questions. 41. What isn't Daniela satisfied with? the sports club the sports club instructor € both 2 When did the gym close? a lat b cary © ontime 3. How was the instructors behaviour? a rude b polite © kind Gl Read the advice and tick (V) the things Daniella does. Complaining ‘You aro the qustomer and you have sahts ~# yous 19} saiisfed wih sontetrng, tal someane: Wheyals wie your eter 1 keepitshort 2 be poite 8. say what you wert to happen 4: say when you wart hapten omember~ the customers always fight: GD Read the last paragraph of Daniella’ letter ‘again and rewrite itn more polite language.Past simple 1 GD Past simple 2 ‘Communication strategies Asking questions {Interaction Completing a CV Turning points A Past simple 1 BB match the stories with the questions, 1 Who was your favourite teacher? 2. Which subject did you enjoy most? ‘3. Which was your favourite school? A ‘When | was young, 11 (stud) at two or three different schools. The schoo! liked most was a Steiner school - the teachers 2 (ty) to develop the whole child ~ we learned languages from an eadly age, we 3__ (ister) to music and + (dance) during classes. it was very interesting, we didn't have any schoo! uniform and we didn’t have any tests B When 15. (want) to talk to someone at school, | always § (sk) to talk to Ms Bingham. She often 7 help] me with my homework and when Ifelt abit sad, she listened to me even though she was a very ‘busy person ~ she was the school head teacher. She was interested in the education of all the students and 8 {call all of us by our fist name. c | wasn't very good at any class at school - my French was poor, I couldn't do art and 1? (hate) spor. When Thad homework | asked my sister to do it and did her housework instead. Out ofall the subjects 10 (Gecide that I liked music and 177 (ike) ‘maths. found that the more 12 (practise) music, the better I was st maths. Years later | discovered that some people who are good at music are also good at maths. BB Put the verbs in brackets in exercise 1 into the past simple. Read the text again agein and answer the questions. 1 What did the Steiner schoo! ty to develop? 2 Why was Ms Bingham busy? ‘3. What did the writer in C discover? GB complete the sentences with words from the texts in exercise 1. 11 Mathematics, art, drama and geography are all schoo! 2 Not more essays! 've got so much today, 3 The schoo! is blue and yellow. 4 James studied at Oxford and Yale — he had a very good 5 The teacher who manages a schoo! isthe of the school EB match the time expressions in the box with the dates. yesterday moming last week the day before yesterday the woek before last last month 1 Friday 17th March 2 Friday 3rd 3 Friday 10th 4 Wednesday 5 Thursday, amB Past simple 2 GB Look at the memory game and follow the instructions. Memory gym 1 You are going to try three different ways of remembering ‘some letters. Read the letters below and try to remember them. You have 10 seconds, Cl AFBIUK CN NUS A Now check the answer on page 46 and follow the instructions. BB complete the text with the past tense of the verbs in the. box, do be read meet say spend Use it or lose it ‘Our memories get worse as we get older, this is clear But does this have to happen? Can we do exercises for ‘our brains to stop them becoming so bad and to keep our ‘memory working? Im 2002 doctors studied a group of older people forfour years, They * active people who enjoyed Ife — they 2 ‘up with fends and 9 time in museums and ar galleries. Thoy ¢ ‘books, played card games, 5 crossword and sudoku puzzles. They exercised their minds in memory gyms by trying oiferent techniques to remember tings like making ist of lettrs into stories to remember them better. Doctors © that this group hada reduced sk of developing Aldheimer’s disease a smou ou. >4n ayp ut Ase punoy jad oup PUR VID UL JaMSU UAB KiourDyy ©POS Tepe cous cence GB match the phrases with the adverts. ( adventure tourism ecotourism medical tourism gastrotourism BB Complete the adverts in exercise 1 with the words in the box. join in headquarters qualified employment providing intwoduce scenery competitive holiday tourist EB complete the crossword using the clues and the words inthe box below, heritage attract architecture) Slacarte definite cruise specialize destination Why not enjoy afourteen day ! Inthesouth | « of France and come back a new person? As we get older our skin becomes dry ~a facelift around the ‘mouth ang ¢hin can make you'look years younger. At ‘our? = “in Nice, our surgeons are and cexpetienced in all kinds of eosmetic surgery. People like you are saving money, traveling anid looking ‘younger with us. f ‘Alay in tay doesn jst mean siting on the beach, * ‘with aly’ favourite pastime ~ cooking and ‘eng. From planing menus to picking fruts, vegetables and ‘meat to making pasa and cooking dinner ~ every region in ‘ely has amazing dishes to cook and eat-From the food of Enlia Roragna to the spices of Seyler us You to the real favour of rly. © ___., At Footloose we believe-fa three ideas for the traveller: ~evety & destination is someone's home Spires antes toads can be a in the tourist industry. ‘small group travel is having a positive effect on local communities..We are7____them with money and 8_____ without harming their m o)__ ‘Adult £269.00 per week Student £249.00 per week Te Westen kes, le of Sean Loch Ness Aourneyothefarnorth west of Scotand and the regions ‘most fous lands the Outer Hebe nd the Mle 5 au ee vilages long beaches and mountain ®_teraway om any other place We take you hil walking and cimbing 2nd youca asoqo ¢__—_sing inracng tears on the beaut Scud of Taran. on unforgetable experience. Across 3 things from a society’ past that people think are valuable 7 items on a menu or price list with soparate prices 8 to study only one subject or do only one exercise Down 1. aholiday on a large ship 2 the style and design of buildings 4 to make someone interested in something 5 the place that you are traveling to 6 completely certain and not likely to change1D} will for predictions Bi First conditional G Communication strategies Responsing 1D interaction investing money Money matters (DMs GB match the words with the definitions = security lock stolen 1 to put yourhand inger en something 2. the things that you do to protect something 3. to move someone or something from one place to ancther, 4 5. something taken that belongs to someone else __ o fasten something so that no one can open it ED Read the predictions and tick (7) the ones which you think will happen in the future, 1 Banks will continue to cheques. 2 People will use their mobile phones to pay for things. 3. Using mobile phones to steal money will go down 28 security increases, 4 People will use money as much as they do now. Read the article. Which predictions you ticked in exercise ‘Every day before we close the door to go to work, ‘people remember three things: their keys, their ‘mobile phone and their money. But is the day coming ‘when we won't need money any more? Will keys and mobiles be enough? People already use cards instead Fest the ete agai and complete the sentences Soon, people! need wallets to carry money — we? use mobile phones to give money to other people orto pay for things. But this? be free of problems. Criminals 4 tty to take money from people using this technology And some people always prefer to use real money. of cash and many banks do not accept cheques any more. Today mobile phones are often used to pay for things like car parking. But soon, new mobile phone technology will help us do more things with money ‘on our phones. We will be able to transfer money by touc! or buy travel tickets. But there will be problems. Often the firs ing two phones together, buy things in stores people to use new technologies are the first people the criminals find, Mobile money crime, for example using someone else's bank account illegally, will rise quickly, but then it will decrease as security gets better. People will be able to lock their mobile money service when their phone gets lost or stolen. ‘This doesn’t mean that money will not be used anymore, just that fewer people will use i ie, you won't need to remember your cash any more. walk out of your house in fu ‘So when youVTS Ten GBB Complete the sentences with the words in the box. free currency open inter t 1. Could | change these Singaporean Dollars to Thai 2 2 Would you like to try this madam? Its you don't reed to pay 3. How muchis the ‘on your bank’ savings account? 4 Can! a credit card account? Read the adverts. Which bank makes each offer? 1 We are abvays open 2. We give money for people to study 3. We are friendly to customers, 4. Wie give a good rate of interest. Countrybank We're the country friendliest bank. We like our customers and their friends too. Now, ifyou tella fiend about us, we'l put £100 into your bank account Countrybank— if you need a friend, we'll be there $0 Education Loan Company For students ie can be dificult - especially if you doa have ‘enough money. But you can stil get credit when you come to Education Loan Company. You won't need another creditcard if you area student Levee Bank Most banks only give you a small amount of Treen ea ake ees ees takin ects Peete Pec \Offenbank i Is your bank closed when you need something? You'll see Abo aterercetyos come w Orr ware oo 28 eur cy co dye ave Wearone hepa So ‘e¥@fif you want io tak tous inthe middle ofthe night. Ay a wolll give you extra interest. ED ead the texts gain and match the two parts ofthe sentences 1. We'll give you money 2 Ifyouwant to talkto your ifyou area student. bank at night 3 Education Loan Company ¢ Offenbank will answer your will give you money call 4 Ifyou save £100 with usd ifyou tela friend to bank with us. GB Use the words in the box and the verbs in brackets to make first conditional sentences. password interest detai debit card ty 1 You (need) your if you want to take out money from thé eash machine. 2 Ifyou waitfora moment, | __ about the project (give) you some more 3 You'llbe able to open your emails you 1) the right 4: IFyou ask Roger fora he good advice. (Give) you some 5 you opena ‘a bank or take it ut ye (be able) to put money into & You'lleam more money on your savings iF you high acount. fopenla G1 complete the sentences wth the correct form of borow orld 1 haven't. got enough money for lunch ~ can you me e107 2 Dave my car yesterday and he hasr't brought it back 3 Cant ‘that CD and listen to it next week? 4 My bank me the money to buy my fat: 5 Can you remember who. ‘our dictionary? 61 Peter my camera three days ago and he hasn't retuned ityetagiwe eeu acclelessle mics soa) GB Pur the phrases for agreeing and disagreeing in the correct order. 1 idea /is /a/ but/ that / nice / 2 good//I/ think / don't / idea / thet 3 not/I/sure / am 4 is /that/ good / /idea BB Put the phrases in exercise 1 on the scale from agreement to disagreement. disagree © EB 2) 23-25 Listen to three conversations and choose the correct 1 What's the problem with the laptop? a the design bb the colour the price 2. Why doesn't Chris want to move the desk? {a Heisnt strong enough. b Itisn'this job. He thinks Jen should move it. 3. What doesn't Hamid like? the electri sign the bookshop © the new name GB 3) ister agcin and writ ithe people agree or Dif they disagree Conversation 1 Conversation 2 Conversation 3 GD >) complete the extracts from the conversations with the expressions for agreeing and disagreeing, | agree (x2) think you're right | don’t agree (2) 1m not sure about that I don't think that’s a good idea Conversation 1 Jen: Me too, We're not selling 2s many as we did a year ago - we've aot a problem. Thomas: 1 But what can we do about it? Jon: | think perhaps the problem is that our price is too high. Thomas: ?____ but our laptops have always been expensive Conversation 2 Sofia: I think we should move it. Chris: Well? Sofia: What? Chris: Itsnot ourjob to move things. The porter should do it Sofia: 'msorry,4 Conversation 3 Robert: Look, we need a new sign for the ‘bookshop. Hamid: 5 _., the ald sign looks terrible. Robert: | thought we could have an electric sign and give the bookshap @ new name, Hamid: An electic sign? lice that idea Robert: What about a new name? Hamid: 6 Robert: How about "The Electric Bookshop”? Hamid: I'm sorry, Robert. 7 G99) Listen again and check your answers Read the situations and choose the best answer. 1 Your friend suggests going to see a film, You are tired, a That's a nice idea. b Imnot sure. 2. Anew restaurant has opened in your town. You ‘would lke to go but your Friend ate there last wack and was ill the next day. ‘a That’ a good idea. b Thats nice idea but 3 Your manager wants to take away the office drinks machine. Its the only place to get a drink 2 I don't think thats a good ides. b lage, 4 Your friend wants to have the office party during the day. Most people in the office would prefer the evening 2. I'mnot sure about that. b Thats a great ideaPOLS TTE een nclen B BB complete the table. BB Read the brochure again and decide which fund is best for these investors. Verb Noun (person) Noun (thing) 1. Mai Ting Alin is very careful about her money and wants to bank banker banking save ifr then she is older. She wants a secure investment " and a good prof. ae ee 2 Mary White does not want to invest in oil companies or invest 2 investment mining companies. She is not worried about getting @ good roft on her ivestnent pay Payer/payee 4 : 3 Fusun Top is quite rich and has some money to invest. She if earner earnings does not care ifshe loses the money but if she invests the G1 Find words in this section to complete the puzzle and BD choose the correct preposition for the verbs. find the hidden word 1 3 EB Match the words with the definitions. iL GB Read the brochure and match the titles with the paragraphs. Ecovfiendly investment US fund High income fund) Venus investment company. : you want to take your money out of your bank and into, the stock market, Venus will help you. We are dn investment. ‘manlagenent compariy for private investors who want a good retum on their income year on year. Here are Gurfunds: (Our developing nations find manager invests your money in companies in developing markets. I you want to makers ‘good profit, you won't find a better choice. The risk is high, but 50s the return with an average of 7-10% intereston your investment. 2 ‘fyou want a low riskinvestrient, youl find it here. We only invest in the top one hundred American companies so that your money isin a safe place and is esrning good interest 3 Ifyou are worried about our environment, you'll be interested in investing in the Green investment funds, We only invest money into companies which do not harm the environment. Growth has been good in this sector and we think it will continue to be acid ifthe goverment keeps to its green energy promises) Futvee plans: going to B toor-ing? ‘Communication strategies Making i better Interaction Cooperating and competing WN Teamwork 56 A Future plans: going to Match the words with the definitions. (reliable relationship learn cooperate communicate 1 to getknowledge ora skill by studying or training 2 to work with someone in order to achieve something 3 the way in which two people feel and behave towards each other 4 to give each other information, for example by writing letters. 5 someone you can trust to do what you want them to do Read Arzu's personal development plan. Are these sentences true (1) or false (F)? 1. Arzu never does what you ask her to. 2 She sometimes forgets to tell things to people Personal development plan: Arzu 3. She is good with computers, Anus avery! member of the team - when you 4 She is ¢ confident person asker to do something, you know she's going to do it She has a good 2 with the other members of the EB complete Arzu’s personal development plan with four team and is very good at’3_and working with her words from exercise 1. colleagues. Unfortunately, she needs to work at her 4 skills 2 sometimes she forgets to tell people BB Read the things Arzu needs to do this year and write information they need to know. Her IT skills are weak, in sentences with (not) going to + verb. Change the form of the particular with emails and storing information. Arzu says word # necessary. she doesn't feel confident sometimes because of her poor 1 ski 2 Last year's goals ea Establish better cooperation with team, 3 Improve relationships with colleagues. 4 ‘Work on communication skills 5 Goals achieved ‘Went on teambuilding course This year ‘Work on communication skills, Go on T course, Stop saving important documents on own computer Put important documents on shared drive. Attend confidence-building course.ren GB Match the sports with the pictures. GD Read the advertisement. Which sports in exercise 1 are voleybal) cing) gymnasts eS sking) rafting) hiking aaa Texas Outdoor Sports Society The Texas Outdoor Sports Society (TOSS) is an outdoor sports club. We offer a wide choice of outdoor, sporting, and social events every week. Being a member of TOSS is a great way to explore central Texas with a fun and friendly group. Our members enjoy hiking, 1 (go) dimbing and 2 (go) rafting. We love 3 (organize) adventures for you. Many of our activities are for beginners so you don't need 4 (be) 100% fit Ifyou don't want §_(do) any sport and would just lke 6 (meet) other people, we have social evenings and barbecues. We also lke 7 (help) employees stay fit and active. Companies can have group memberships for their employees or we can organize company sports and adventure days for special team building days. We use the Internet to make us the most organized Sports society in Texas — when you want a {find} an event, just go to our website and Put the words in the box nto groups. Brus e oo ‘you can see our full calendar. You just sign up, drive athletics cricket golf swimming table tennis jogging here and have fun! basketball dancing yoga skateboarding GB Read the advert again and complete it with the correct, Play form ofthe verbs in brackets GB Read the sentences and write new sentences with the correct form of win, lose or draw, Go 1 Its the last few seconds and England and Algaria are stil 0-0. They 2. Filosova takes Smith's queen and Smith can't this {game of chess now. Smith fant very happy about this —he hates 3. Atthe Giants stadium the score is 20-28 with the New York Giants 20 points and Seattle Seahawks with 28 points Do 4 Napra's tying very hard_the match and become the new world boxing champion 5 Well, we're into the last few minutes and nobody f they tila ttGB Write the sentences under the correct headings. I can't photocopy my repor. Something is wrong with my car. | can't contact the office My mobile phone doesn't work. I can't drive to work ‘There’ a problem with the photocopier A Se ‘what the, potions BB match the sentences in A and B in exercise 1 EB 3) 26 Liston othe conversation, Ar the sentences true (T) or false (F)? 1 Jone has an important report to wie oO 2 Shelefther certificates ona bus oO 3. Thejob efor an organized person oO 4 Sally offers to help. oO LS oT Ua col eM aew esse secs D9) unten again and complete the conversation, Sally: Jane: Sally: Jane: Sally: Jane: Sally: Jane: Sally: Sally: Jane: Sally: Jane: Sally: Jane: Sally: Sally: Jane: Holo? Hi Sally its Jone, Ineed some help Sure Jane, what ist? You know | told you about my important jab interview today? Yes. Well 'm hore outside the office forthe interview, but tye got! Oh really? What i i? They wanted me to bxing my orginal cerifcates from college took a tax to the company, but left my certificates inthe tax. Ive come tothe interview without my cortfiates. Do you really need them? Well yes. 2 you can phone the taxi company and get them back Hivied thatbut?__ the driver was, Ca 5 ‘that the job is for every organized person. Int Qoing to look good at all. |'see, How.can |help you? ‘Can you find the copies of my certificates and bing them over? that they don't know who Can you send them in later? Forsure. 6 ‘That’ really great. | was realy nervous, Well don't be. 7. ibe there in half an hour Halfan hour!TT cree hecmco soul GB complete the sentences with the correct form of the words in the box. celebrate cooperate competition lose foul sportsmanship nod 1. He was sent off for the goalkeeper. 2 The team bby going out for a mel 3 Parents ae with teachers to deal with the problem (of bullying in schools. 4 Sian always plays fair and never cheats — very good 5 Weonly the football match by one goal 6 Who won the World Cup football 2 7. The boy didn't say ‘Yes’ ~he only ced the story and put the paragraphs inorder CAA First, do you understand that what matters is whether ‘an orone toguthor avatar The to boy nocd ye a. OB ‘Good,’ said the coach. ‘Now go over there and explain ane gourniahe Qc The coach continued, ‘And finally, when | take you out Of the game so another boy gets a chance to play, its not ‘good sportsmanship to call your coach ‘a donkey’ is it?” Again the little boy nodded, OD ‘Seconcly’ the coach continued, ‘tm sure you know, when you kick another player, you shoud argue withthe releree orhithim, Do you understand all that” Again the lite boy nodded DE Atone point during a football game, the coach of seven-yearold soccer team took one ofthe seven-yearold players to one sie and asked, ‘Do you understand what Cooperation s? Do you know what. a team is? The litle boy nodded yes Road the story again and choose the answers 1. What did the coach ask the boy about frst? winning b losing teamwork What did the coach ask the boy about next? sporting behaviour being fair being nude Who isthe coach taking about? @ the boy b the boy's team € the boy's mother Find ton words abou sports and teamwork inthe wordsquare sTefolM[P [et [7] [ols] Jo e[z[o]ole[F[«]x|vla[m|x|n]R oltfelwlrfale[«fale|alr[o[a rlefololr[e[r[altle|wle} lw FrlefetHfele[alole[e[e|y|y [i s{z[2[o[z[o[™[v|whi[wfeli[a Mit}el|xjelejwialrielslalolK ale[s[e[Mpi[ufalelolulrlulo nifzfz[efele[«[xfe}elo|a|w s[2[elviels[olvlo[n[xfelilt alx[e[efolsle[v|nfulwls twa Talelv[elefolel«|«|o}e]e|w eelsfelwlulelelx[vlelelv PL Leinte [wilt fela[mfaltD3 Present perfect D Hove you ever..? ‘Communication strategies Checking information What an experience! tll! GB Read the blog and tick (7) the jobs it mentions. It’s easy to say bad things about working parttime in 2 fast food restaurant, but it depends on how you see itand what you do. Believe me, ve had lots of part time jobs. Some of thern weren't good ~ I've worked asa hospital porte, 've cleaned hotel rooms and I've washed cars, but | have never looked back at my work in a fast food restaurant and thought it was a negative ‘experience. Infact, | think that I eart alot fram it. As 2 student of management, I needed a job through University 60 I went to workin fastfood restaurant. ‘Most of the other workers saw the job in a negative way, but | didn't = | understood the reasons that made it 2 successful business — quality, good service, good food, learnt how a successful business works and learnt about management. Ina few weeks | was responsible for training colleagues, counting the money, and leading a team. I've found that many other successful business people have worked in fast food places - the key to success was to think positively and make things. werk for you. EB Wie questions about the text using the present perfect fests ouoorbe trod 1 how / he / many parttime jobs? (have) 2 he ever /in a hospital? work) 3 he / anything from working in / fastfood restaurant? (learn) 4 he ever/a team? (lead) 5 other business people / in fast food restaurants? (work) 50 ED Read the text in exercise 1 again and answer the ‘questions in exarciee 2. 1 G1 Find four mistakes in the dialogue and correct them. Alan: Hi Yukiko. How was your holiday? Michie: It was great ‘Alan: | haven't see you fora while. Where did you go? Michie: We've were to Madrid. ‘Alan: Oh, realy, 've been there too. Did you go to the art galleries? Michie: Yes, we went to the Prado and the Reina Sofia, Alan: Have you sav the pictures by Picasso? Michie: Yes, we did. He was an amazing artist. He's the most wonderful artis who has ever ive, in my opinion.STOR ae GB Read the newspoper reports and match the headlines with the stories. Accident at bus stop ® THE UK’S CLEVEREST PERSON Dinosaur in garden 1 ‘Aman and woman from New Hampshire © just. find) the bones of an ancient animal néar thelr home. They? (decide to build a new swimming pool in their garden. They stared digging, but when they dug deeper they found some large bones." $ (never see) so ‘many large bones; said Mr Oppenpoppet. He cae the museum and called the experts, Local archaeologists (say) that the bones are a major Aliscovery. 2 A sixteen-year-old driver 5 (injure) seven people. As they waited for the number 6 bus the young man lost control of the car and 6 (crash) into the bus stop. An ambulance took them to the hospital where doctors say no one has been hurt seriously. Police? (errest) the man and have taken away his driving licence. 3, A fiteer-year old git ® {become} the youngest person to win MasterBrain the quiz to find the cloverest person in Britain. Masterirain star Jeremy Lino ® (present) Carmen Adams with a trip to Harvard, What 10 she__ (say) to her teachers? Carmen 11 (not see) them yet, but she says she w (©e) always bottom of her class at school BB Read the texts again and complete them with the present perfect or past simple form of the verbs in brackets. ED complete the tobe Infinitive Past simple Past participle be was/were 1 leamt/ en leamed i meet 3 met cat 5 ccaton 6 dd done give gave ? 8____ caught caught fy ° flown speak spoke w OB Match the situations withthe emergency 4. ambulance Hm lost on a hill 2 police b Ive been robbed! 3 fire brigade Aboat has tured over in the seal 4 mountain escue d_ My gas oven has just exploded! 5 coast guard @ My boss has had a heart attack!Ree alcelioeesaieeaccach wiotueses) BB 2) 27 Listen to the phone messages and put the pictures in order. EB 9) 28 Lstonto a phone cll and choose the corect 1. The callers number is 812245 / 813045 / 813245. 2 They can hear each other vary well / not very well / very. badly. 3. The calerhas broken down athome / on the road /inacar park. 4: The calleris 12/2/20 mies norh of Coventry. 5 The callerhas crashed into a tree / bus / police car. EB 2) Liston again andl complot the phrases fom the conversation 1. Sorry, what did you 2 Can read! that 2 3 Can you speaka litle please. 4 Thelineis 5 Fight 6 you say you've crashed? 7 Can you that? EO G Misch tho telephone phrasesin exercise 3 to tho stuations 1 Yount to epi hat the telephone cohnection nt goed You says when he person is peaking fst You went to sy that something is comect You watt check formation you rot, vou wert im checka word the penn sad You went someone to ay the information agar. 62)___ means Bw ‘the phrases under the correct heading. ‘And your name is ..? Is that R-O-double $-12 | So thats car registration YT541 TFN? Is that Mr Rossi? Can you give me that number again? ‘You're 20 miles north of Coventry? A 8 ‘Asking for information Checking important. informationPOST Decide which sentences are about recent important events (UE) and which are about experiences (E) 1 I've been to China three times, 2 We've lived in France since 1980 3 Come quickly - there's been an accident 4 Look at this = ve won £10. 5 Jane's worked as a taxi driver before. BB Read the text and choose the best title from the box. Competitive travelling Small countries Life in the Army _ There are almost 200 countries in the world and. “Tim Good has visited every one of them. He is one of a few people trying to visit every place in the world. This includes countries and also islands and provinces*, Members of the Most Travelled People ~ website say there are 872 places in the world and Tim has visited 609 of these places so far. ‘What started his love of travelling? Tim says that it was his family life. His parents were in the army and his family travelled a lot because of this ~ they didn’t stay in any place for a long period. But Tim didn’t want to stop travelling and after he finished university he worked as an adventure holiday guide in Ausfrulia. Then he found out about competitive travelling — trying to visit more places than anyone else ~ and started travelling again in 1978, He has been to the Piteain Islands (population: 50), he's travelled to the Antarctic several times and has learnt four languages to help him travel. And he's never booked a holiday ~ he organizes all his own travel * province = one of the large areas into which some countries are divided EB Read the text again and answer the questions. 1 Whats Tim Good trying to do? _ 2. How many places has he visited? 3 Why didhisfomily travel lot? 4 Which place onlyhasfty people? 5 How many languages has ho leat? GB Mateh the questions and the answers. 11 How many countries have a. Yes, in Australia, you visited? 2 Have you leat any bb Yes, Ive been to the Antarctic languages? 3. Have you everworked in ve leamt French, Spanish, tourism? Italian and a bit of Arabic. 4 Have you been to anywhere d All of them, really cold? GB Find words in the text that mean the following and complete the crossword. 1 an unusual, exciting, or dangerous thing that happens to a piece of land that is completely surrounded by water the pert ofa country’ military force that fights on land the number of people who live in a country 2 3 4 a number that is more than @ few, but not very many 5 6 to buya ticket or arrange ta do something ata particular time 7 determined to be more successful than other people1D) Fata arrangements DB who and which ‘Communication strategies Explaining noods 1D Interaction Plancing 2 tip Take a break URE GB Read the emails between people making arrangements and ‘complete them with the present continuous tense of the verbs in brackets. REE LL PRE EE AER RT Dear Mr Harts, n (write) to ind out more about the English course and ‘business visits for Mr Yu. have some questions for you about the arrangements. someone (meet) MrYu atthe aitport? Who is meeting him? > the one-to-one classes (start) on Monday oris MrYu having a rest? How much time4 he (spend) on English lessons and how | _- much on business visits? Which day is MrYu visitng the insurance ‘company? And finally, > Mev: (have) meatsin the hotel orat the college? ook forward to your answers, (Mrsishihara PAtoMrYu PCS EE Dear Mis Ishihara, ‘Thank you for your email and apologies if my last email was not clear. One ofthe college teachers is meeting MrYu atthe airport. They will have abig sign with Mirus name on it.On Monday we have arranged for MrYuto have a rest after his fight. His classs starting on Tuesday ~ Ms Dickinson is his tutor.18___ (attach) his timetable, so you will see that he? (take) English classes for one hour every morning and in the afternoon he is visiting businesses in the area. He. (visit the insurance company on Friday. We9 (lan) for MrYuto hhave his meals at the college so that he can practise is English with the other students. Regards, John Harts, Director of EFL GB Read the emails again. Are these sentences true (T)or false (F)? 1 The college director is meeting Mr Yu Oo 2 MrYUs courses an English course only Oo 3 MrYuishaving his meals at the college, Oo 4. Mr Yuis visiting the bank on Fridey. oO EB complete the email with the words in the box. film comedies hiring long weekend break blog Dear Mr Harris, Ihave another question about the course's social | programme. s MrYu having ? from Friday to Monday during the course? He likes Scotland very ‘much ands planning to have a short 2 driving around the country. Heis? acarforthis. During the course could you take MrYuto see a | ‘ 7 He likes going to the cinema very much, ceciys—whchmatahimiaughine | crine' Fess fincas goodwayot | iering ais | Many os, Mes hia (BB Read these sentences about the emails above and decide which are about now (N) and which are about future arrangements (FA. 1. Which day is Me Yo visting the insurance company? 2. Mrs Ishigua is witng to find out about Mr Yus social programme. 3 One ofthe college staff teachers is meeting MrYu et the airport 4 His classi starting on Tuesday. 5 Inthe afternoon he is visting businesses in the area, 6 Mr Yu is planning to drive round Scotland.who Cra EB Find the word that doesnt 1a comedy —b classical € horror 2 a adventure b rap © comty 3 a horror b folk © pop 4 a thiller b action —€ rock BB Correct the mistake in each sentence. 1 A What kind of fim is Death by 1,000 Cuts? B Its comedy film ~its realy frightening, 2. Istvan really likes films about secret agents and other thriller films. 3. We went to see a film yesterday evening — an action. 4. Sara only likes funny films, Classical ae her favourite kind of Read the text and complete the table, . Film Festival There are many famous firm festivals all over the world — the Toronto Film Festival, the Edinburgh Film Festival and the Venice Film Festival, for example. But the most famous fone is the Cannes Film Festival which started in 1946. Its not only people 1 like watching flms thet. go ~ every year over 40,000 film industry workers go to Cannes, Film festivals are very important for everyone in the fl industry Producers who finance the films meet directors; directors meet screenwriters 2 ‘write the stories, and 50 on, Pethaps the most important part of the festival isthe award for best fim 3 began in 1955. There are only 20 films in the competion and winning fms have incuded Apocalypse Now, Taxi Driver and La Dolce Vita. Winners receive a prize forthe best film # iscalled the Palme d'Or But of course, the people ‘get the ‘mostatention are the actors and actresses star inthe fis. The Cannes Film Festival 1. began in 2. number of fm industry people who go there 3 year fim competition started 4 umber of flms which are in the competition Complete the text in exercise 3 wth who or whichin ah on G1 fod the im erect andthe speech. Complete the sentences with who o which and a pas rom the box i: the actors let us film there found the money produced the special effects. gave us money De Producer: Leonard Nimrod ‘Casting director: Fransisco Forzant een een Sea Sn eee Thank you for giving us this prize. | would like to thank our producer Leonard Nimrod who found the money forthe film and casting director Fransisco Forzni2 Vd like to thank the SOX company andthe State of Kansas finally, many thanks to the National Film Foundation 5 to start the project. Thank you very much everyone!GB Notch what ho person wants withthe reasons. GB 9) ison again and choose the answer. 1 I'dlike to travel business class ain orderto get good seats for Conversation 1 the-soncet ‘Why doesn’t Teresa want to use a courier company? 2. Arzu doesn't want to go on holiday b sothatl can sleep onthe plane. 4 the books don't costa lot 3 Weneod to buy the tickets today € that’s why I didi. b itsexpensive 4 Suny hates cleaning the car d_ because shes got so much work —¢_ItSnot quick enough todo. Conversation 2 BD complete the sentences with the words in the box. ‘Wit is tia parson ty 3 da. hithe ersoon 2 stop the smoke alarm tip warn courier bady language colleague block the door {© put is jacket on 1 Lot me introduce you to my Jan—he works with me in sales. Conversation 3 Why does Charles recommend the restaurant? a the food is good 2 You can see from Alan's that he's very angry about something, 3 companies take parcels ftom one place to anather 4 I don't like Leila - she's very cold with people - she's not very at b athesentea good! all i mM the food and atmosphere are good. 5 I.gie you bof advice and this isa good__~never G3 9) Listen again and complete extracts from the EB 2) 29-31 Listen to the conversations and match them eoruseentons with the pictures, Conversation 1 Aya: This? =the exibition is next Wedhesday It needs to be there y quickly? to get tothe exhibition Teresa: Hmm, let me think. Private courier companies are expensive — 3 we don't usually use them, Alya: Yes, but if we can't send these books, we can't sell them in Indonesia. Think how ‘much that will cost, wwe did't send it by courier Conversation 2 Judith: he went into the storeroom 5 ad tohave a cgarette, Scott: And? Judith: 6 the smoke alarm wouldn't work he putis jacket overt. Scott: He puthis jacket on the smoke alarm 7 he wanted to smoke in the storeroom? Judith: Yes Itidn’t work of course. Conversation 3 Sanjiv: Where do we need to go to geta good meal? Charles: Let me give you a tip - the Parthenon restaurant is good. It’s the best restaurant near here, Good food, warm atmosphere, Sanje Oh yes? Charles: Traditions! Greek food Sanj: That sounds good I like to ty it Charles: ° youll get place, III book a seat for you. Sanjiv: That’ great I want a table with my four colleagues. Charles: A table forfive Sanjiv: Yes, and 10 we don't speak Greek, can you ask for the menu in English? Charles: Sur, do that.POST acnuickenale) Put the words into groups. sabbatical Time off from work career break diary leave indar electronic organizer ‘Organizing your time BB Read the text. Which route is Krszta following? ED Read the text again and match the times with the events 1 forseven years @ requestleave 2 twodayslater —b_ working 3 nextweek planning 4 two weeks ater d_go.on sabbatical 5 endofmonth —_@ shopping for the tip 6 next year working with children Complete the sentences. 1 She wanted to leave work because 2 Sho's staying in So Luis because 3. Shes salling down the Amazon river because Kriszta’s career break blog - 12 October Its my once ina lifetime opportunity - after seven years wotking in the same accountancy company 99s feeling relly tte and wanted to quit Than | heard that some companies give paid sabbaticals ‘and some more ofer unpaid leave col acked my boss. At fist she cid’ agree, wien I sait would help me work better when | got back, she ssid OK. In wo days'time Im giving my request for leave and planning to go a the end ofthe month. But fist, 'm spending next woek with my calendar planning where to go and what t do. The week ‘ater next Im buying what | naed fer the journey. ‘So whats the plan’? Ive always wanted to.go to South America and my fiends, Francesca and Mana, are in So Luis, Brazil. fm flying to Ro fist and then staying with them for one orto weeks, While fm there, we're traveling down tho Amazon River and staying in Manaus 1,000 kilometres auay | abvays wanted to go into the Amazon. m saveling down ‘through Broa to Porto Vel then Campo Grand and after that going into Uruguay at the beginning cf next year whore I'm working 8 2 volunteer with ‘a chaity for children. Thats what | really wart ta do, ‘and Im volunteering fr the rest of the sabbatical But for now, I need to do sore planning. ‘That’ all for now, more tomorrow.1C, page 6, Exercises 2 and 3 Conversation 1 ‘TO ~ Tox diver M~ Men TD: Helo, uhere to? 1 you take me to the Vacation Inn Hote, please? ‘TD: The Vocation Inn Hote. There are to of thorn ~ can you tell me which one? [Mé Two of them? Oh dear | don't now =m going oa conference ther. “TD: Could you cal the hotel and find out? Mi That.a good idea. Oh, | don'thave my ‘mobile. Could lel wth your phone? TD: Ex well OK Here you ae Conversation 2 IM = Maria, CR = Conference registrar Hell CR: Good morning. Are you here forthe conference? = Yes, |am=Iim one ofthe key speakers CR: OK —can you tellme your name? Me frm Moria Hopkins CCR: Can you sign the Conference Speaker lsthere, plesse? M: Sue. ‘CR: Thanks. ight that all fnshed, reat, can! have my registration badge, please? ‘Conversation 3 M = Maria, SA = Shop assistant ‘SA: Good evening. Can |help you? Mees, 'm looking fora present for my son, SA: OK. IM Oh, thats nice. Could you wrap it for me, please? SA: Yes, of course, 2C, page 10, Exercises 2 and 3 ‘A= Anna, M= Mansi As Oh no, another delay! Mi: Sony? [As The plane is late — there i another delay, (M: Howr ong i the deloy? As 4S minutes. [ME thope itisnt longer. have a connecting fight to catch in Munich, [As Oh realy? Where are you going? ‘Mit fing to Mumba ‘A: Mumbai how nice. De you work there? lo, my family are there, sting thern formy holiday. [As How long are you going for? 1: About two weeks. A: Doyouworkin Scotland? (ME: Urn, no. Well yes. ‘A: Noand yes? M: Lwork athe university — fm a Visiting lecture. ‘A: A visting lecturer. Thats erosting Whats your subject? (Mi: Solar power you know, getting electricity fom the sun. ‘As Oh, wally toll me more about 3C, page 14, Exercises 2, 3 and 4 {an m= Maga E_ HiMagda tm making some cofee— would you ike some? Oh, yes peste, Oh realy nad a cup of cofee. Me oo. How ae you? [ME fne.mlking Forward othe tah anay day Yes. me wo. But this year we're going to Rochester. IE Then think a it fr o.g0—I dont realy le waveling Ms Me neither think go by tin te Thats good ideo —i takes hours by cat. Throw =m dng there. re you staying at the Meta Hote? Me Yes are you staying thee too? Yes, reserved a room cui Yes, me too. ts very busy when al the staff go tothe same place, IE Wts.goodito see all the staf though, Ys, its good fun. But the activites. 1k Lke the team building activities? Yes, the team bulking actives. ‘You don't ike them? I: No, not at al, Realy! do. tke them a lot. Mwy? IE. Ws.good fn and its nice wo see people relax fl Lean'trelax and have fun Lat yedr was inthe same group asthe financial Sroctor. Me oo. think she fa relly ice person M: Really | don't. Not atthe moment. Shes the reason | need some coflee now. She wants all the accounts for last year, Ohno, dont have the time to do that AC, page 18, Exercises 3 and 4 Conversation 4 Jack K= Karen 4: Thatwas a great presentation. Ke Wl rarkyou Mr. 4: Jack Jock Merton. Ks Nee to meet you Jock I: Look, there are two or three points sil ‘don't understand, Pechape we could have coffee and discuss them? IK: Oh, 1m afta ve got meeting with someone else now. Perhaps another time? ‘Conversation 2 P Pore, A» Anne Pr So thats the end ofthe tourof our Factory hank you so much, Pete P: Do youhave ary more questions before wwe fish? don’ think 20 —| think have al the information I nee forthe contract. Ps OK, good, well you think of anything ‘alse, ust send me an eral Conversation 3 A= Asha, T= Tom Hello, is that Mr Jones? TE Eryes... whois this please? ‘m caling from BlueSky Credit your ‘rect card company. TE Oh,yor?ls there a problem? No, not at al sc fm ealing about our special offer, TE Thanks, but 'm in the mide of something right nou, We have ix kur holidays this month for people spending over £3,000, TE Ohthats rice, ‘As Ave you interested in this? TE Wel, Im just going outrow — could we talk about it lator? will only take a minute of your time and yeu could win a holiday TE Im afeaid tm vary busy now. I you need to doi register5C, page 22, Exercises 4 and 5 Conversation 1 J= John, V=Vera J: relly interested in the new school project. V: Oh, good ~we alvays need volunteer ‘We're building a garden forte children, J: Yes, | knew. Would you like me to do anything? Ve That realy kind of you, You could hep in the garden on one day. J: Which days do you need help? VE Erm, could you come on Sunday? ‘rma bit busy then, bs Saturday OK? Ve Soturdays ae perfect. See you then, Conversation 2 He Hid, 5 = Stan Where are you going? The charity shop need paople and I ike to help, outre going to workin the charity shop? 'S Yes, just fora couple of hous a day He Ym not doing anything tly. | couks help St OK get your coat and come along Conversation 3 D = Dei, K'= Ken i, do you need any volunteers help withthe chaty ran thi afternoon? K: tim not sure — | thik we're fine, D: Well lot me know ~Fdbe glad to help ‘Thanks forthe offer but were OK. 6C, page 26, Exercises 2 and 3 R= Rosa, B= Bruno R: Excuse me, can you help me? B: Sue—whatis i? R: timabiclos. | vantto gato a seminar = Vm oking forthe Retrnord oom, Be Oh, thats downstairs Re Downati B: Yes, go to the bottom ofthe stairs and ‘tum left= ts straight in front of you Re Thank you very much, B: Noproblem. Heve a good day. R: Thanks, 7C, page 30, Exercises 2, Band 4 E = Erma, J Joy : Hi, welcome to Etecrogen How can we help you today? looking fora cae E Acacetor..? 4: Formylaptep. E: Acate fora laptop cra si weve 2t plenty of thove. Come th Way Jk Great E: What colour would you ike? Well its not forme acwally Is for my sister E: I see. And what colour does she ike? J: Erm. mnot sure, Youre nat sce? maybe you could suggest Wl, mean some colours? Certainly sir How about black? A lot of our eases are black I dott think she realy kes bloc E: Whet about red? J: OK, We have a couple of cases in red This ‘one's very strong — its made fom leather and metal That rice. Es And this one is made from plastic itt ‘ot a¢ trang as this one, J Anctwhat are the prices? Well tis one, the metal and leather one, is more expensive than tho plastic one JE Thats OK, | thnk shell ike that: Ez tljust chock shat isin tock one minut, J Ooh, Hhope isin stock. Oh, im sony sir its cut of sack atthe ‘mement. Well ave it back n stack on Mondsy. J: Buther bithdlay ison Sunday E: Ah. You could buy her the other case It fm not sure about that it doesn look as rice asthe other EE: We have the leather and metal case in blue. Bo you want to look at that one? J: Yes please : Hore you are — the same design and ‘materials, uta cifforent colour This isnice too is itn stoke? Justa second si ust check J Ido hope is in stack E: Good news, sic We have tin stock — ‘would you like me to get one for you? J: Great—yes, please __ 38 8C, page 34, Exercises 4 and 5 ‘A= Alton, 8 = Gob A: Fight Bob, lets go over there safety checks again. B: Ok [As Remember the fest sep? BE Yes, sre ~ check the re equipment — szvoke alarms, bel and re extinguishers A So, is there a fre extinguiserin thi B: Wel, yes, there [A Lees go in then. OK, whore sit? B: The fre extinguisher? As Yes BU ‘A: Lok, theft thing to check is where the fre extinguishers ae B: Yes understand [As Aad the second thing ta check thet they are fixed propery. Just pul that Fre exviaguither forme, B: Yes, ifs fred OK. A: And the next thing to make su that ‘people can see them. OK? B: Yes thats lear. ‘A: OK —ask someone to putit over there Where a the inseucions? B: Theinstucions? ‘As The instructions how to use i Where are they? B: Umm... ‘As They should be atthe front ofthe extinguisher s0 people can see them Br They hero. A: Where? Bs On the back ofthe door hey are on the back ofthe door? Yes. [A: Putthom onthe fre extinguisher ight now then check that isnot damaged B: The instructions? A: No the fre extinguisher ~ check that its rot damaged B: kes fine. ‘A: And the pressure? The final thing to checks the pressure. 1900, Letme lock. The pressure is comet ~its fine ‘A: OK, well done, Well check the smoke slams nex.9C, page 38, Exercises 3 and 4 Conversation 1 T= Tanya, $= Steve TE Lookat this St What? TE Come here and look St Thats cool What iit? TE Wes my new PC. St Where did you gett? ‘TE Wel when I wenton the exchange visit to the Japan office, they took me toa tade show. St That great So you got itat a trade fr? TE Sure~diect rom tho manufactarer sot was Cieaper than normal St Well done - nice laptep, Conversation 2 S = Sofia, F= Francesco S: Francesco, you look abit down, whats ‘ping on? Fe my car 3: You've ally cleaned it? Dent joke 3: Oh, what happened? | crashed tint the back of another car 5: Oh, that’s tere! And the other driver was very rude to mo. St Oh doar F He ssi I should take my aiving test ‘gain and to get onthe busin future, ‘St Thats too bad -there was no need te be ride, s: F: si Conversation 3 C= Catering, T= Turgut C: Turgut have you seen my sandwiches? TE Uh, they were on your desk G: Ohyits OK found them, they were on iy chai Te Thats lucky cant eat the food in the café its all reat, and! m vegetarian, Te Thats too bad. Butitishealthior tobe vegetarian C: And cheaper. 10C, page 42, Exercises 4 and 5 J Jocks, $= Stanley 4. Broadway Elecwories Customer serve How an help you? 2 Hi, tm caling about a camer just bought fom you 4: OX, sc My name Jacke and your customer serie representative today. Cn you give me your order number, please? ‘St Thats the number that came with the J Yes St Ws BEI0129330. itis ‘JE Just checking that for you sit. Me Baxter? Se Thats ight J In Sydney? S: Yes. JE Nice city my aunt ves there. What is ‘the problem with the camera, si? S: The flash doesn't work You know — the light when you want to take photos a night. J |see—and you only bought last month S: That right And did you drop the camera or damage S: No, no, just stopped working J: 1200 cr Ws probably avery simple problem, S:_ Un huh, What are you going todo about itthen? J: Can you send itback to us for repair, please? ‘St And how much wil that cost Ws free, sc ‘St Oh, thats good. J: Notat all We'l have it eady for youn a week ‘St Thank you vary much, I: Thank you for your ell Bye, I: Goodbye. soa. | 11C, page 46, Exercises 3, 4and5 H=Mrtusaam, = Sine ood moming, please st down E: Thanks Did youhave a good up here? it tok about wo E: It wnsnt too bad = hour H: London tafe? Well 'm pleased you could make it today. So lets start. Wore did you study? : | sucied at he University of London —a Bin management and accounting. HH: Yes, butyou dient workin accounting or ‘management immediately, did you? EE: No, Iwent traveling fora year H: Oh relly, where did you go? E: | went to New Zealand. H: Ah, thats interesting. Tall me more about that, | wanted to work on 2 toundthe-world ‘ling race ~ I Beod the teamwork and the leadership responsbites. H,: What was the biggest prablem you had there? : | was vey far from home and! sometimes felthomesick Homesick? How di you deal with thar? EE: evant easy | spoke to people and ‘of course | called my fends, but the best ‘way was ust working hard an enjoying the project. HH: When did you come backto the UK? Es About sic weeks ago. | stated looking for 2 job about three weeks ago. H: Did you spend the time with yourfamiy? E: Ohno. Theyre the reason I went to Now Zealancl~| was with my fiends in London Hz Oh. Now, tll me, why do you want to work for CT?12C, page 50, Exercises 4 and 5 Conversation 1 E = Eb, d= Job : Exeuse me~zory,mloking for he pice where you can buy perme and git ‘place where you buy perfume and (its? ks called a shop, Ez No, mean without paying tax (Oh, se. | know what you mean. Yes, What do you cl t? JE Ws the dutyfiee shop, Conversation 2 R= Roger, S= Syd, A = Assistant Did you pack the camera? ‘Yes, but [don't have much space left on ies ful, Re Why don't you buy another card? St Another cad? Thats a good idea. Re Can you remember what ts cled? Not really "ask, Do you sel something ‘to keep photos on? ‘As Oh, you mean @ memory card Conversation 3 ‘5 ~ Suggs, W~ Woody St Er, Woody. Ws Yeah? 5: You know the person who ies the plane? Ws The captain? Yeah. Ho just walked dovm the plane. |W: Ub hu ~ thats OK, Theres another person fying the pane, 2 That doesn't matter ~ what do you call ‘the parson wha helps toy the plane? W: Doyou mean the co-pilot? ‘Yeah, well he's just walked down the plane to0, Conversation 4 T= Tina, = Emin Emin, you look quite sad today. E: Yes, am. What’ wrong —has something hoppened? E: No, nothingshappened but, you know, Sometimes | feel sad about being far away from home ~umn, how do you say thatin Engh? (Oh, | see. Youre homesick. 13C, page 54, Exercises 3, 4,5 and 6 Conversation 1 T= Thomes, = Jen TE tmwonied about the sles ofr laptops. 4 Met. We'e not eng as mary swe ‘dd a year ago we've gota problem agree. Butwhat can we do about? 45 thik pets the problemi that our pre's too high think you're right bu ourlaptops have always been expersive J: Because they're good. Yes, is something ‘ee ‘The 26? Other laptope ae alot emer then ours, J You'te right, we need a new design. Lots ak marketing what they think we need to change something, Conversation 2 C= Chris, = Sofia Ce Ow hit hates again! St hein a realy dangerous place CC: tie thats the second time ve hit it today. Sé | thinkwe should move C: Well don't agree. St What? C: les not aurjob to move things. The porter should dot. St tmsony, | dont ages. C= Fmnot mouing it. S: OK-hit yourself onit again. That willbe three tines today, Conversation 3 R= Rober, H= Hamid RR Look, we need a new sign forthe bookshop, H: |agree, the old sign looks tebe. R: thought we could have an electric sgn and give the bookshop a new name. Hi An aloctrc sign? ike that idea, R: What abouta new name? HE: rm not sure about that RR: How about The Elec Bookshop”? Hi tm sony, Robert don't think that's 1 goed idea. People won'tknow which Bookshop we are any more 14C, page 58, Exercises 3 and 4 J= Jane, = Sally S: Helo? JH Sally ts Jane, I need ome help. S: Sue Jane, what i? J Youknow totd you about my important jobstteriow today? S: Yes Jt Wel, mhere outside the ofc forthe interven, but ve got big problem. S: Oh realy? What iit? J: They wanted me to bing my orginal cate 18.24,5,7.6.3 Ex6 1 canthoveagasotveor — Unit 2 plese? F Could you ask John tomect rola’? 3°Coudwemove ourmentng EX to Tuesday? 1 housewarming party 2 Canlaskyousomething? 2 thenaging 5 Coudyevghetinwoniem 3 engagunertpany plese? 4 birdy pony Ex2 D Zand 4 happen. Ex1 1 Rusian 2 Caradon Te for p 4 Spanish pieces 5 Sina 4 Arete football 3 Omen Ex4 3 Bacon Ys ay Ex2 3 lasts 1 bodouerd 3 ee 2. photoorpher cares 3 roa ae & ooralix : 5S make-up artist a & designer 5 horcreser 8 diver (@ToTsT wlulH[ulu[K|t|s x]d t/v[t[ufclalelu NiV TIP TOTN eH tiv AW B{Ale|s|m[wluls ve fojulalt] GI IN[GlcleINI TI RIS ole Ty @lolv [ls el STeT@ilells [oc] a |[r P[s|c tlelvffollols (alle Jil t[s [2 Inx[efe ir c[elfo tus Wn fel 6 lull x wiarRielz{els lle K WN x{Ss{T{[M/ FI] X{GIIN F[c[n Time Lore Fyitol| Ex1 1 Doyou tare. 2 Does she eat 3 Doyoutikxe 4 Doeshe work 5 Dowehave Ex2 1 Yes, Ido. 2 No. I dort. 3 Yes, ofcourse do. 4 Yes, he dows. 5 No,wedon', x3 1 Where does the pany take place? 2 How long does the pat last? 3. Hon do staffmembers get there? 4° Wo goes to the pary? Ex4 1 SanJose 2 One evening 3 bus, plane 4 everyone —tho cleanors and the bosses Ss 1 cscuss a problem 2 socialae 3. enjoy thomsehes 4 chess casually x6 Tim fine ssunal special occasion cecmerny enjoy ourselves A eeaune Ex4 A. Thats nice; Thats relly interesting; How intresting. Whereis thet ls that fer; Do yougo there often? C Wal. Realy; Um. Ex2 te 2b 32 ab Ex 1 Howlong 15 Whats your subject, Ex4 4 best frend neighbourhood passenger etwore hobby Sepping ete time off invtetion 10 cub eovousunag O FON=Ex2 Ex2 D 1 pried paragraph 4 a 2 Secent B poogrph 2 3 rine © pporagioph 3 Yt tna eee cme 4 saan postsnvon Ex3 1 Ftrospeoplehardyever 3 Men posses 1 getto know wa {omen 3 at aT Ex2 4 ecapt 4 Fey ar sometimes vd homes) 23 Ex4 A rs Ex4 36 ar 1 abays ke to arb aT 2 weaken go there at 3 lonyspeektohim sometimes EX 3 4 Wehardly evergethomesice See page 19. 5 Alan never makes an effort, Units 8 Unit 5 A Pid s 1 king on en] 2 gardening Ex4 1 ome ale] 3 peered cher 3 lector 4 sting art galeries 2 owe 4 mechanic Soe Ex2 tne 5 secretary 7 [x] & Avg tremoming the nets § sigen vacsil veer & toe woos Ex2 ib Thureday, March 6h Sore ete bg heen Meevmmbaing |r [v |< techine.230pm. | mewbrg, eo oe, Trinight the endofthemont 8 mere 3 foods 7 3 10 worse 4 takes There aneat [4 1b 5 donotsty decor ze Ex > 2 ‘male manager: tadtonal, 7 90 Ex4 4a female manager thoughtful 8 ites 1 Meteo. Ex4 rena x3 2 Menetner tat Const 1 i2houss month 3 Yes mateo. 2 in rmale manager: direct 2 ona wopical and near 4 Ico, 3 x female manager interested in Austral 5 don't 4 in coleagues, easy tak to 3 tours & Moneither ce oa 4 34000 D bat 1 more modern Ex4 a 2 better 1 washes Ext 2 3. more direct 2 goes VF x5 4 more dik 3 worries 2T 1 Nineteen Neety Nine yoo 44 doesnt fish SF 2 twenty ton 5 watches at 3 Twothousandand wenty BE a axa 4 Two thousand And One as 1 need c 1 cid Ext 2 apply 2 ldery person Te 3 omte Ext 3 baby ie 4 sgpieatontorm 1 nod your head 4 toonager 30 3 2 Shake yourhead 5 oak 45 Ex3 3 smile & middle-aged person SF ‘cross x2 Ex2 ay 2 quaiiation 1 discussion 1 youngest Ex2 4 experience 2 dete 2 lovelies 1 onswering 5 customer 3 contract 3 mostdangerous Zgat 6 candidate 4 negotiation 4 bes 3 Sropping Dow ae 3 4 spor cos 1 facet face xs Ex 5 dancing 3 ieguar ie 3 casi & photocopier 4 energetic 308 ee Ex3 4 fartost, ‘ Ex4 1 Vianowering Vm afid ve gotamesting 8 mostexpensive 2 Nev spam Unit 4 4 Tm sinidtneg 6 mostpopular i Goes A 3 think so. Manne Sheer, 4 have all the information x4 5. Vi dancing x1 5 inthemdde ofsometing 1 T a gepce 1b & takeabout titer 2-F (ts Mandorin Chinse) Ex4 ze 2 Fonwory busy now 3. Fite the bsggest inthe wore) 1 Don't be a team plyer 3d nes ar 2 word dock ae ex! aoe 3. Discuss your problems ane es ee. 4. Roce ose hebts a3 2 most boing ab 3 prettier 4 besay moun g 07207070020 1 2 3 4 5 6 7 a o more expensive most expensive better F (tenly helps fora short i (estared in ho 19708) 3 the quickest, the best of asene i Ext 1 Hergate 2 200metres 3 900am, Ex2 right {90 straight on past hot left ret 0 x3 1 tego right down Main Street 2 Dontte ga 3 don'ttobe late Ex4 1 Stop it 2 Be coral 3 Goawayl 4 Don'ttouchit 5 Listen! x5 1 Be quiet, please / lease be quiet 2 Please open the window. 3 Go past the cinema. 4 Donttak to me nov 1 2 3 4 5 6 sa euee eno gz N x3 1 Excuse me, can youhelp me? 2 Suro vnat si? 3 Imabitlost.wantto got ' seminar = Im looking forthe Richmond room. 4 Oh, tats downstas 5 Downstairs Yes, goto the bottom of the Stas and turn left =e straight in front of you. 7. Thank you very much, 3B Nopprablem Have a good ay 9 Thanks Ex 4 Suggested answers 1 Please come here 2 Excuse mo, can you tell me where the lis 76? eh 4 Could you hold my briefcase forme, please? 5 Could you pickup that pen forme, pase x5 Asi BQ Cui D Ex1 ‘gym, pool, levator, ca. The {ext also mentions a hall small rooms, seminar rooms, and Ex2 1 around 250 3 upto 4 one 5 about 4 lager smaler Ex5 ‘comfortable lovely traditional 2 3 4 boing 5 lazy é alter xlellle(l-lol=[= N [) Vv K je S P 8 P D R 88 Ex3 1 hotel the res are things you sy) 2 station (te rest are dction word) 3. bedioom (he vest are facilities) 4 second the rest are rection words) x4 Across 3 feiivos 4 all 6 « Down 1 cominar 2 meeting point 5 speaker 7 pool Unit 7 A x1 + how much 2 How many 3 How many 4 How many 5 6 tion How much How mony Ex2 Sow page 28 Ex3 1 How much? 2 How many brothers ant Sisters do you have? 3 ITco to crn tea inthe morning, 4 Can lhave a glass of water, please? 5 Iedossnt cost very much money. {6 How many kilometres sito Pass? Ex4 1 Hot drinks tea, hot chocolat, Cold drinks: cola, rit juice, water Fruit: ple, orange, banana Vegetables: carrot onion, potato Dairy: yoghur, butter, cheese Fish: tuna, cod, salmon ‘Meat: chicken, boot mb x1 Size: aval, lage, medium Colour: gre, blue, brown Material: metal, paper, plastic Shape: oval, square, rectangularEx3 1 company 2 Soercy 3. secret shopper 4 report Ex4 ay any Some xs 11 2 Finey fil shem in but they {don't write them) 3 4. FGome of tis intresting) c Ex1 “ ry 5 rN 5 A NA Ex2 laptop cate 1 2 3 4 5 6 x 4 How about What about instock in stock its outof stock haveit serie? je oe8g Ex2 4 Nicola it tags ur tes awesk 2 Nicole has / eats pizza three feos reek 3 "che dinks cok every day 4. Aleats/ has vegetables four Gra rest Sal ents has chicken too rts bre {Ho dink water very day, Ex3 chocolate, ut, vegetables, soup, olves Ex4 TF (ent abwaye 0 o9) 21 2 E Gevcaneshsoneined at Unit 8 A x1 Tee 2 neck 3. shoulder 4 back 5 wrst Ex2 1 neckache, backache 2 shoulder pain, ist pain 3. eye problem, back problem 3 soweg Ex4 1 have to take breaks every 15, 2 should include health and 3 cantell employees when to take a breaie 4. should stop inuties below they happen B Ex4 tan 2 haveto 3 should 4 haveto 5 should Ex2 1 speciale 209 3 Hecyle 4 fe 5 pipeline Ex3 1 F hey travel the word) 2. F they are fora shor fixed petiod) ir T F they do have to be vory ft) T g 4 1 dolhaveto 2 Cant 3 Dolhaveto 4 Shouid 5 Dolhaveto x5 1 cover 2 expenses 3 overtime 4 Standards c x Gonouis eees eee q ceunam aaun- aremoxauces Ex4 ‘The comect orders 1,5,3,4,2 x5 the fist thing the second thing the next ting then ‘The final thing next gren=gooe>m g oasen= pocorn geaES 8 1 Loften go to work by cat, 2 Youget onto that bus 3m going o ide my bike 4 Letego on foot Ex4 A sentence 8 B sentence 6 € sentence 7 Ex4 1 900000 2 two Uibis, the museum of City fe, and the Wor Museum 3 eeveral 4806.5 millones o year Ss Tots of much much much a lot of, mary B x4 letchen: microwave, cooker, sdhvacher bedroom: curtains living room: armchair, sofa, ug Ex2 irr, wardrobe, gisr ss (ine 1039) an 4 thoy have less sts) Ex4 1 need to need to need have got need need 0 A ween Ex4 1 vegetarian 2 trade show 3 exchange visit 4 nude map 1 bought a new computer) 2 crashed his ear F) 3 losthor sandwiches (0) Ex4 1 cool 2 great tebe too bad huey teobed x 5 BN GN GN GN BN GN en BN GND ToT tJ e[n[s[e[t[nyu e[tftlel@cleleli la sfefels Ixfs[elalalu m{slelalfclelalelcle ofo[uls felfaluialeclfu Clotmye tear Dy Ir B(s[u@ Molo rp w storetelersts|rlule Rim[t[M|inycl ele efr NET Tats fe feu Ex1 1 excellent B 2 success Ext 3 foo vd 4% complain ze 5 fate 36 & sbub te Ex2 Ex2 i) aiecondtoning 23 3 Be ae = 2 too weak Ex3 3. not cool enough » 4 oo compleated ks 5 rotbgenough 1 kitchen 6 notquiet enough 2. designs protects Ex4 3 Intemational company 1 “Tis phone isnt powertl enough BS 2” Hs trousers are too short. ae 3 sto wand ae 4 There isnt enough petrol Es . 1 too much suger Unit 10 2 wasnt fast enough 3 ake 8 compo, ts not fst A ‘enough | Ex? 1 Yes. It was so new that half of ¢c the hotel wasn’t built: Ex? 2 thebuidenwewonste = 1b Soing werkon the hot 2b 3° Gecause they couldntwak 32 wre ao 1 hala klomeve x2 5 aac 1 the answer toa difficult & There nesntanywawrfor — aaneeree eaG washing or drinking, 2a piece of information that Ex2 you send or give to another 1 shower pesen 2 comforable 5 oney ttn 3 compan ioyouina shop beenuse you 4 Geappointed dre nt stifled with what you a fought Ex3 4 comeing thats made and 4 wen seldbyscorppany 3 nae Ex3 4 erent 1 alloter 5 was 2 gether soheting ee 8 was 3 inten andsay youre sony 9 vee 8 waar re Ex4 2b 1 Yes, was. 3a 2 thevecepionst..were 4B 5 Iaein ne cher oom xs 4 Iasntlote 147 13.4 Ex 5 Suggested answor Because the sporsinstuctor 'nas very rude to me and the hb doesn't have lockers oF 3 ‘simming pool, woul ke to ave my merey back bythe rd c = + = a noe studied ‘led istened danced wanted asked fel called hated 10 decided 11 lied 12 practised Ex3 11 The schoo tied to develop the whole chi 2 She was the school head twacher, 3 She found thatthe more she practised music te better she ‘has at mathe Ex4 1 subjects 2 homework 3 uniform 4 eccation 5 hod teacher ES 1 laxtmonth 2. the wock before last, 3 lnstweek 4 the day before yesterday 5 yesterday moming eoNousunaf OMB D> x1 See answers on pages 46,49 ond 50, g 2 pent read did sid Ex3 meet fends; vst museums and art galleries; read beoks: ply card games; do crosswerds {and sudoku puzzles exercise in memory gyms | Ex4 tae 2 F(louryears) 31 4 Fone study does not prove anything) x5 Did you lose your phone? Where ahd lput my coat? What di you do today? \Whan di you moot Anna? Did you say something? weowamanuna o ae s 1 diploma 2 degree 3 Maa. 4 doctorate Ex2 1 eam 2 graduate 3 education 4 qualifcations x3 JpE oo0000008 sean noAnswer key g N orerra Ex1 1 interests 2 curicalum vitae 3 sis 44 Personal details 5 career Ex2 x 3. 7008 2 Singapore Management University, University oF Glasgow 3 Chdeside Engineering 4 navigation syetome 5 beginner level x4 A Unit 12 A Ext 1" gitstop 2 deparure board 5 sitene passenger Ex2 TT 2. Fone man iscarying = newspaper and another tng Gown ad reading orewspaper) oT 4. Fighesbuyng 2 camera) Ex3 1 "fre the passengers checking the fight tines? 2" the woman vith the suitcase reading a book? 3 lth man wih the bokase looking tf? 4 How many peopl ae taking ‘onmeble phones? Ex4 1 Yee thoy ae. 2 Novshelsnt 3 Yeuhes 4 Two peopl ar talking on mobile panes xs havea think having 8 good tine having 2 rok have ae down fave breast go 1 ‘aling sharply nat changing increasing gradually going down sightly fing sharply corona Beonovaok g A Cost of saves B Decreasing operating costs © Choice of destinations Ex4 1 growing 2 (are) changing 3 dont.give 4 pay 5 feincressing 6 is changing ‘stopover ‘excoss luggage ‘baggage reciaim fight attendant jetlagged Gash machine 1 2 3 4 5 6 Ex3 1 2 3 4 5 1 Kovac e fy-free shop 2 memory card 3 copit 44 homesick ES 1. What do you calit? 2 know what you mean, 3. something to keep photos on 4 you moan a momory card 55 What do you cathe person & Do youmean the co-piot? 7. bow do you say that in English? B Ohisee, D Ex1 A medical tourism B gastrotourmn eotoutiem D adventize tourism Ex2 holiday headquarters 3 qualifies 4 bin in Sintoduce Srourist 7 proving B employment 9 scenery 10 competitive Ex3 Across 3 hentage 7 sane 8 specialize Down srehtecture atoct, destination finite Unit 13 A Ex1 1 touch 2 seauty 3 transfer 4 lock 5 stolen Ex 2 Students’ own answors. Ex3 The writer thinks 2, 3 and 4 will happen, Ex4 1 won't 2 will 3 won't 4 wl 5 wil B Ex1 1 cutroncy 2 foe 3 meres, 4 open Ex2 1 Ofienbank 2. Education Loan Company 3 Countybark 4 Lovee Bank g o g = ‘You will need your debit card igi you: datas entor password Bp; gue bank account, willbe able ‘open, intrest g a lend borowed borow lent borrowed lent A eusens g gz 1 That sa nice idea but 2 Ident dunk thats a good ida 2 Lam not sue, 4 Thatis.2 good ideo. Ex2 1 Thats a good idee. 2 That S 3 roe idea but 3 lamnotare. 4 Idon'tthink thats 8 good idea, Ex3 te 2b Be x4 ‘conversation 1: ‘conversation 2: ‘conversation 3:0 Ex5,6 1 agree 2 think you're right 3 Idontagree 4 Ident agree 5 legree & Vmmotaue about that 7. I dont think thats a good idea Ex7 1 2 3 4 D 1 High income fund 2 USking 3 Eco-fiendly investment x5 1 UStfund 2 Eco-fiendly investment 33 High income fund Ex6 1 ievest 2 average 3. proft 4 bank 5 secure & lender iden word: eomerUnit 14 c Unit 15 Be Ext A ZR Something is wrong wthmy — A Se Ext a Ext 4 tee 1 eam iy mobilephone does mock ‘ setae Tharek a problem wth the Jzs ae 3 relationship photocopies. Ex2 7 given 2 eee Beer ccaeymy pac. 1 Howmanypartinebshia’ 3 SER ep leant contact he office he hed? 9 few aS renee 2 Rateoarictoing 5a ts 1 Ghe docs hatyouaskher EX Pe yousicher ERE anne blntalamtaningfom EX 2 Pegictonttts, pimesniaetere Py 3 F hertT sil ae woot) my npor. § Unecherbcien people 3d 4 Ftosaeinesdomtel Savebngtwezewtimor! ciedatatkednenenst $ ¢ aS Iiymoble phone dosent work! EX 3 oe 3 can'teontat he ofice 1 Heheshadtourpartine © 2 relationship Ex3 2 Yes, hots / Ys, 3 cooperating 1 F {she has a job interview) ee aie a copa han jb nee wetted a hoaptal pore re 4 Sonmmmoston 2 Fiheletibem instant SNe tehae enbeas 2 ed scenes eee aL isamewhatmede totuaness 3 1 Acute gang o workon ber secestl 40 ee Ext Fete $8 2 Shots going to 99 on an IT abig problem 6 Yes they have. /Many ther ores 2 Donitwony succes ness peopehve EX, So atean eae 3 thedifcutyis ‘wotked in fat food paces ie impor somensonner ——# Fimsory about that Ex4 5 eaeee a 5 Theproble is 2 greed Fe swiping Danwon Inaventeceyou:thaventsoen 4 20 documencontietharcdawve, 7 Eventhings oingto be OK. Neve wore to Mai We ee 5° shelsgoing to atend 2 beentomacrd | ERS confidence buicng courte D Have yousow:Haveyouseon 1} BY, < A wearin aea, 2 biktoyy 4h, we peas x1 2 celebrated we 4 gymnastics 3 cooperting B ia 2 Sollybal 4 sportemenstip Ex1 7 3 dnbing sie re ae per & compestion ee Ex4 3 hiking 7 neded 38 be & sang Ex2 Be - cy 2 Fi 1 have ust found Pl behets cricket, got, 3 2 2 decided et ids 1 ieee bee Sateboardng ry ae 5 has Be satcbondn as ied 2 isthat Me Ross? yoo8 Ex3 6 cated Can you ge me that umber 3 Ve 7 ove arested oat Fikng, rating, dimbing 2a 8 has become 2 28 a rd your name Ep 2 prevnted 8 Youre 20 mes nor of x4 eee 18 dali Coventy? Pope ntseon Isthat O-double $1? 2 om 12 hae aay boon So hats ca reisvotion 3 om visa TENE 5 toco 6 wimeet 7 helping whol dome Ex5 1 are going todaw 2 vung sou 3 ving wil (crawEx2 Competitive traveling Ex3 1 He istrying to vist more placesin the word than anyone Sse 2 He has visted 609 places, 3. His parents were inthe army. 4 The Piteaim lands. a ae ‘adventure island =, eestor competitive Unit 16 A Ex1 1 amurting 2 (someone) meeting 3 Ave (he one-to-one dssos) seacing Isthe) spending is rYa) having amattacing| is taking ie visiting dre plonning Ex2 1. Flone of the teachors is ‘meeting him) 2. F fois making business visits aswell aT 4 Fee vieting the insurance ‘company on Friday) Ex3 Tong weekend break 5 é 7 8 8 = 1 ahomorfin 2 other thelers 3 an action fm / movie 4 Comecies are Ex3 1 1986 2 40000 31955 40 Ex4 ‘who who shes which ‘who who x 5 2 who chose the actors 3. which produced the special fects 4 who let us fl there 55 who gave us money 5 tp sree ate Bork x5 1 important 2 inorder 3 thats why. 4 because 5 inorder 6 Sothat 7 because 8 inorder 9 Sothet 10 because Ex1 Time off fom work: sabbatical: career broak leave ‘Organizing your time: calendar dary; elecronic organizer Ex 2 the when a/w in place Route Ex3 Ex4 1 the wae feeling ted 2 her ends are there 3. she always wanted to go into the AmazonLifestyle English for work, socializing & travel Lifestyle is designed to meet the everyday language requirements of people who need English for work, socializing and travel. As well as dealing with how people ‘communicate at work, it also helps learners interact effectively outside of the work environment, enabling them to ‘get things done’ in a variety of situations. @ Functional language is presented in a cross-cultural context helping learners to build successful business and social relationships and avoid communication breakdown. B® Built on a solid syllabus of grammer, vocabulary, speaking and listening, the course is straightforward and easy to use with clear learning aims. |B Regular Review units recycle language throughout the course. Components: [i Coursebook with interactive CD-ROM Gi Class Audio CDs Gi Workbook with Audio CD (Gi Teacher's book with Test Master CD-ROM Gi ActiveTeach We recommend the Longman WordWise Dictionary for use with this course. Taro) teeny www.pearsonlongman.com/lifestyle