Business Processes in SAP for Utilities

Code: IUT110-v098
Length: 5 days
URL: View Online

Skills Gained

Participants gain an overview of the business processes that can be mapped using SAP for Utilities Customer Relationship

and Billing ("CR&B").

The most important customer business processes are introduced briefly using examples. The integration of CR&B with

standard SAP components is exemplified.

Who Can Benefit

Managers

Project managers

Project teams

Prerequisites

Essential:

-None

Recommended:

-SAP01 SAP Overview

Course Details

Course Content
Overview

-CR&B application components

-Integration of CR&B with standard SAP ERP system

-Integration of CR&B with standard SAP CRM system

 Execution of the most important business processes:

-Customer information

-Customer information with IC Web Client

-Master data

-Move-in/out handling

-Device maintenance

-Meter reading

-Billing and invoicing

-Energy data management

-Intercompany data exchange

-Contract accounts receivable and payable

Notes
This course, along with IUT210 (Master Data and Basic Functions) is recommended as a prerequisite for any further courses.

Course based on software release

ERP 6.07 SP04, CRM 7.03 SP04, NW 7.11 SP03

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