Professional Documents
Culture Documents
IP120
The RCA IP120 phone is designed for business environment use. It is a full-featured SIP solution,
interoperable with most IP PBX and VoIP providers.
Please read through the instruction booklet before you get started to better understand the
features of the IP120.
5
4
IP120 IP120
o
Assembling the IP120
This section introduces how to assemble the phone with the components in the
packing list.
Connecting the Handset;
Connecting Network and Power.
Connecting the Handset and Headset,
as shown to the side:
Note: A headset is not provided.
Power Socket
PC
7
6
Press the phone’s OK button while it is idle to enter the status page and find out the IP ad-
dress the IP120 is using. Enter it (for example http://192.168.3.28) into the address bar of a
web browser. The default administrator’s login name and password are admin/admin
Note: The PC accessing the web interface must be operating on the same network segment
as the IP120 to be able to access the web configuration page. Please consult the network
administrator for help.
Network Settings
Choose NETWORK[INTERNET PORT (WAN) Settings.
DHCP: By default the phone attempts to contact a DHCP Server in the network in order to
obtain its valid network settings, e.g. IP address, subnet mask, gateway, DNS server, etc.
Static IP Address: If the phone cannot contact a DHCP Server for any reason, the network
settings must be entered manually via Static IP Address. Please contact the network admin-
istrator for more details.
Account Settings
The phone will automatically register to the service provider’s server using the
account data provided by automatic or manual provisioning.
While using the web interface, choose ACCOUNT [ ACCOUNT SETTINGS. Select
Account to Account 1. Enter the following parameters:
Field Description
Account Active This will enable or disable the account.
Label The name that shows on the screen.
Display Name What the phone will display on the other phone’s Caller ID.
This may be overridden by data at the service provider.
Register Name Register name, provided by the service provider.
User Name User name, provided by the service provider.
User Password User password provided by the service provider.
SIP Server SIP server address provided by the service provider.
SIP Server Port SIP server port provided by the service provider. The
default is 5060.
9
8
Note: Should the IP PBX, SIP Server or Service Provider require an authentication, a
correct password is needed. This must be entered via the web user interface.
Field Description
Activation This will enable or disable the account.
Label The name showing on the screen.
Display Name What the phone will display on the other phone’s
Caller ID. This may be overridden by data at the
service provider.
Register Name Register name provided by the service provider.
User Name User name provided by the service provider.
Password Account password provided by the service provider.
SIP Server SIP server address provided by the service provider.
Press the UP and DOWN navigation keys to scroll through the parameter list and
fill in proper information. Press the OK button or the Save soft key to confirm.
Note: The active User Type is shown with an * on the left of display when the user
enters MENU[7. User Type menu, like this:
Once finished with all admin related tasks, change back to User mode with the
same procedure.
11
10
3 Lines
Soft Keys
Mute/Cancel
Volume Up
Volume Down
Speaker
Voicemail
Redial
Headset
Hot Key/Call Log
11
Icons
The IP120 displays different kinds of icons on its LCD. Refer to the following table
for their meanings:
Icon Description
Account registering
In handset mode
In headset mode
Call muted
13
12
User Interface
There are two ways to customize specific options on the phone:
• Using the keypad and display on the phone.
• Using the web user interface in an internet browser. Please refer to the “Con-
figuration and Registration” section for more information on the web interface.
In many instances, it is possible to use either the phone user interface or the web
interface to operate the phone and change settings. Some operations, however,
are only possible via phone or web user interface. Please refer to the following
table for differences:
13
Note: 1) The table above indicates most of phone functions, but not all of them. Please refer to next
sections for more details.
2) Some functions are password protected. In this case when prompted for a password make sure to use
one in accordance with active User Type
The default administrator username is admin, the default password is admin.
15
14
Administrator Mode
The default administrator password is admin.
15
17
16
Keypad Lock
Users can lock the menu key of their phone to protect it from unauthorized use.
When the MENU Key is locked, a password will be required to access phone settings.
To enable the lock via Phone interface:
Press Menu soft key [3.SETTINGS[2.ADVANCED, enter the password of current
user type, and then press OK button.
Scroll down to Keypad Lock and press OK.
Use the left or right navigation keys to change to “Menu Key”.
Press OK button to active the change, or Back soft key to return to the previous
screen.
17
Audio Settings
Volume
Handset, speaker, headset and ringer volumes can be adjusted independently.
To adjust the volume in idle mode:
Press MENU[3. SETTINGS[1. BASIC.
Scroll to 3.Phone Volume, and press the OK button or the Enter soft key. Select
which item to adjust and use VOLUME UP and VOLUME DOWN or LEFT and RIGHT
navigation keys to increase or decrease the volume.
Press the OK button to save the changes or press the Back soft key to cancel.
To adjust the ring volume users can also press VOLUME UP and VOLUME DOWN
when the phone is in idle status.
To adjust the voice volume when on an active call press the VOLUME UP or VOL-
UME DOWN button during the call. This applies to Handset, Speaker and Headset modes.
Note: The volume can only be adjusted via the phone interface.
Ring Tones
The IP120 has seven unique ring tones.
To select Ring Tone Type via the phone interface:
Press the Menu soft key[3. SETTINGS[1. BASIC[OK.
Scroll to 2. RING TONE, and press the OK button or Enter soft key.
Use the UP and DOWN navigation keys to highlight a selection. The ring tone will
be played.
19
18
PCM U-LAW
PCM A-LAW
Note: Codec Selection can only be done via the web interface.
19
Make the desired changes, press the Save soft key or the OK button to confirm, or
press the Back soft key to return to previous menu.
Press the OK soft key, or press the Cancel soft key to return to previous menu.
A warning message will ask for confirmation to move the contact.
Press the OK soft key to confirm the operation, or press the Cancel soft key to
return to the directory.
21
To move a contact from Call Log to Contacts via the phone interface:
Press the Menu soft key [5. HISTORY
Use the navigation keys to highlight a record, then press the Option soft key.
Select 2 .Add to Contacts.
To add, delete or edit the Contact list via the web interface:
Choose CONTACT [ LOCAL PHONE BOOK
23
22
Press the SPEAKER button, and the icon will be shown on the idle screen.
Press HEADSET button if the headset is connected to the Headset Port. The
icon will be shown on the idle screen. This is a toggle key. Pressing it again will
unselect headset as the audio device.
Note: There are two ways to begin a call
1) Users can dial the number first, and then choose the device they wish to use for
the call.
2) Users can select the device first, and then enter the number to be called. If the
dial plan feature is disabled, the call will start automatically after 5 seconds. Users
can also press the OK button to start the call immediately.
3) In headset mode, press a line key to get a dial tone.
Call Methods
From the phone interface:
There are several ways to initiate a call:
1. Press an available line button and dial the number to call, or
2. Dial a number and select the audio device, or
3. Go to the Local Directory and use the navigation keys to select the desired
contact, or
4. Enter the call history interface, then use the navigation keys to make a
selection, or
5. Press a Line key which has been set as speed dial button, or
6. Press and hold a number key on the keypad that has been set as a speed dial key.
To terminate a call:
1. Press the Cancel soft key or
2. In handset mode, replace the handset on hook or
3. If in Speaker mode, press the SPEAKER button.
23
Hot Line
The Hot Line feature allows the phone to dial a number automatically if it has
been off hook for a specified time period and no keys have been pressed. Both
destination number and timeout can be configured.
The service is enabled if a Hot Line Number has been configured.
Enter the hot line number and press UP or DOWN navigation keys to select the
Hot Line Delay. Set the Hot Line Delay (default is 4 seconds), then press the OK
button or the Save soft key to save the changes.
To set the Hot Line via the web interface:
Go to PHONE [ FEATURES (General Information)
25
24
25
Dial Plan
A dial plan establishes the expected number and pattern of digits for a telephone
number. This includes country codes, access codes, area codes and all combina-
tions of dialed digits.
Dial plans can be used for least-cost routing, dialing convenience or to prevent
users from calling specific numbers or groups of numbers.
Dial plans require admin or var privilege.
The entire dial plan is enclosed in brackets (). Each dial plan is pipe separated (|).
The dial plan can include 0 to 9 inclusive, * and #. x represents any digit from 0 to
9. Repetition (i.e. x.) represents any digit (x) repeated 0 or more times. Big letter
T means to dial the numbers immediately after the dial plan sequence is matched
(e.g. 1234T). Square brackets [] are for digit matching. For example, [578]xxx will
match any four digit sequence starting with either 5, 7 or 8. [5-8]xxx will match
any four digit sequence starting with 5, 6, 7 or 8.
27
26
Explanation:
111T This will dial 111 immediately after you entering the third digit.
[0-4]xxxxxxxxT Any 9-digit number starting with 0,1,2,3 or 4 will be dialed out
immediately after entering the 9th digit.
To create a Dial Plan in the web interface, use the following fields:
• Dial Plan: Enter the dial plan here.
• DP Enable: To enable or disable the dial plan.
• Dial Plan tmo: Timeout before the dial plan converts the calling number
(if enabled).
• Dial End tmo: Timeout before the phone makes the call after the last
digit of calling number is entered.
• Dial End tmo Enable: To enable or disable the Dial End Timeout.
• Hook Off tmo: Timeout for the phone to go back to idle mode after
the handset is off the hook.
• Hook Off tmo Enable: To enable or disable the Hook Off Timeout.
Incoming calls
Answering an incoming call
1) Lift the handset, or press the SPEAKER button to answer using the speaker-
phone, or press the HEADSET button to answer using the headset.
2) When already talking on the phone, press the corresponding line key or the OK
button to answer the new call.
During an active call, users can alternate between Headset, Handset and Speaker
phone by pressing the corresponding buttons or picking up the handset.
27
Call Hold
This call function allows users to place an active call on hold. In this case the ser-
vice provider might play a melody or a message to the other party while they are
waiting. Other calls can be received and made while a call is on hold.
To hold/resume a call:
Press the Hold soft key to put an active call on hold.
If there is only one call on hold, press the Hold soft key again to retrieve the call.
If there is more than one call on hold, press the UP or DOWN navigation keys to
select the desired call, then press the Resume soft key to retrieve the call.
Call Waiting
This call feature allows the phone to accept other incoming calls when there are
other active calls.
Handling a waiting call
By default, Call Waiting is enabled and when an incoming call is received during
another active call.
In this situation, a user can:
1) Accept the second call using the OK key. The first one will be put on hold auto-
matically. Or
2) Reject the call using MUTE/CANCEL button
31
Call Transfer
This call function allows the phone to transfer an active call to another phone. Blind
Transfer, Attended Transfer and Semi-Attend Transfer are supported.
To make a Blind Transfer (no prior announcement of the call) via the phone interface:
1) Press the Tran soft key during an active call and the call is put on hold.
2) Dial the second phone number and press Tran soft key to complete the transfer.
To make an Attended Transfer (with prior announcement) via the phone interface:
1) Press the Tran soft key during an active call. The call is put on hold.
2) Dial the second phone number.
3) When the call is answered, press the Tran soft key to complete the transfer.
To make a Semi-Attended Transfer (no prior announcement of the call) via the
phone interface:
1) Press Tran soft key during an active call. The call is put on hold.
2) Dial the second phone number.
3) While third party’s phone is ringing, press Tran soft key or hang up.
Note: Make sure that the service provider supports this function.
33
32
Advanced Functions
Account Setting
Please refer to the “Configuration and Registration” section for the basic account
setting information. The following table lists the parameters in Advanced Account
Setting section of the web interface.
35
34
Network Settings
Please refer to the “Configuration and Registration” section for the Basic Network
WAN setting information. The next paragraphs will describe other Network related
settings.
35
This phone supports 802.1X. For the details, please consult the network adminis-
trator or service provider.
It will take a few minutes to reset, please do not power off during the resetting
process, or it will cause a flash memory error.
37
36
Note: 1. Any power interruption during the subsequent process will most likely
lead to a flash memory error. As a result the system may no longer be able to start
properly. This procedure can be only conducted in Administrator Mode.
2. The upgrade priority is DHCP options then preconfigured URL .
Decryption
The IP120 supports configuration file encryption for provisioning. In case encryp-
tion is used, the AES key needs to be configured on the phone.
To set the AES key via the web interface:
Go to SYSTEM [ PROVISIONING SETTINGS
37
39
38
39
Conference
Users can configure the Line keys to be used as a conference key while remaining
in the current call. This allows a user on a call to conference another party while
remaining in the conference.
To assign the key as Conference via the web interface:
Go to PHONE [ FUNCTION Keys (Line Key)
41
40
41
Voice Mail
When the line key is configured as Voicemail key users can access voicemail
quickly by pressing this key.
To assign the key as Voice Mail via the web interface:
Go to PHONE[FUNCTION Keys (Line Key)
Prefix
When users press a key in which prefix function has been set up, the phone will
automatically dial the prefix and they will only have to dial the rest of the cor-
respondent number to call out. Prefix can only be assigned to the line keys.
To assign the key as Prefix via the web interface:
Go to PHONE[FUNCTION Keys (Line Key)
Redial
IIf a key is configured as a Redial key:
• If users press this key in idle status, it will enter the Dialed Calls interface.
• If users press this key in off hook mode, last dialed number will be
dialed immediately.
• If users press this key when there is an active call, the call will be put
on hold and a new call sent to the last dialed number.
To assign Redial to a key via the web interface:
Go to PHONE[FUNCTION Keys (Line Key)
43
42
43
Note: Make sure the firmware chosen is provided by the service provider, or the
device may crash after the update.
45
44
Telefield NA Inc.
Manager, Consumer Relations
4915 SW Griffith Dr. #205
Beaverton, Or 97005
Attach your sales receipt to the boOKlet for future reference or jot DOWN the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
47
46
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be neccessary. The return of the card is not
required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED
(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN
INFORMATION GIVEN BY TELEFIELD NA INC., ITS AGENTS, OR EMPLOYEES SHALL
CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
•REPAIR OF REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. TELEFIELD NA INC. SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY
ARE GOVERENED BY THE LAWS OF THE STATE OF OREGON. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
49
48
Please do not send any products to the Oregon address listed in this manual or on the
carton. This will only add delays in service for your product.
Telefield NA Inc.
4915 SW Griffith Dr. #205
Beaverton, Or 97005
RCA is a trademark of RCA Trademark Management S.A.,
Used under license.
© 2012. All rights reserved.
49