The Problem You work for a firm of transport consultants employed by Citibus who operate the city’s bus system. You have studied the system and also done a survey of bus users. The investigations show what the public think: ~~ INFOTEC TRANSPORT CONSULTANTS DRAFT REPORT ON CITIBUS SUMMARY OF SURVEY RESULTS Fares are too high Bus stops are not conveniently placed Buses are infrequent Buses are delayed in traffic jams Buses are dirty Some areas are not well-served by buses Buses finish at midnight Buses are overcrowded Timetable information is difficult to get Occasionally buses break down In Groups In groups discuss each problem and decide how it could be solved. Citibus has some money for capital investment but it is limited. You cannot just throw money at the problems