SSANISNG AYWLNSW313 NEW EDITION ta] ERIE RPP) eT B ee! John Rogers FT FINANCIAL TIMESrey iter teed page 4 / page s4 page 8 / page 56 rey recy page 12 / page 58 crv ur age 16 / page 60 Unit 5 Perr} Creed page 20 / page 62 page 24 / page 64 ee! Words for talking about counties and nationalities Words for talking about work and leisure activities Words for talking about problems, at work Words for talking about travel Collocations Words for talking about food and entertaining Collocations Words for talking about selling Collocations Talk business Language end Bee a Ered The verb to be Verb forms Word order Negatives and questions some/any can, there is, there are, there and it Countable and uncountable ‘much, many Past forms, Editing Individual sounds: Conversations. An e-mail Nationalities and countries Listening practice Sound changes Connected speech: Linking sounds ‘Stress and intonation: Stressed syllables Spelling 3rd:-person s Questions and Focus on capital _/s/ and ai) answers letters Connected speech: Listening practice Filing in a form Linking sounds Ane-mal Spelling {Individual sounds: What's the problem? Focus on The letter a Listening practice punctuation Connected speech: inking Do you? Information: and Stress and intonation: or but? Stressing important words Aletter Editing Individual sounds: Using stress to Ahotel The letter correct information reservation Connected speech: Listening practice Positive and negative sentences ‘Stress and intonation: Polite requests Individual soun fil and fief Listening practice Connected speech: for, some, of ‘The schwa sound Stress and intonation: Word stress editing Individual sounds: sales talk Aletter ‘Matching sounds Listening practice Forms of to be ‘Stress and intonation: Stress patterns within words re Shadowing: pag:cs iene Vocabulary Language | Writing errs Ene ic Erieg Words for talking about people and_infnitives dealing wth people pasezs pages. Peele Words for talking about marketing age 32 / page 58 Words for talking page 36 / page 70, Unit 10 Words for talking Pre) about the Internet Time expressions age 4o/ page 72 Prepositions Words for talking about cultures in countries and in companies age 44 / page 74 Words for talking about jobs age 48 / page 76 Past forms and Adjectives: comparatives Present about companies continuous Future forms: should | shouldn't, could | would Present perfect re a Linkers Groups of consonants Editing Connected speech: Linking sounds ‘Stress and intonation: Questions Emails Individual sounds: The schwa sound Connected speech: Comparative forms ‘Stress and intonation: Word stress. Editing Silent letters Company Connected speech: literature Pronouncing are, aren’, isn't Word order Individual sounds: Emails ronouncing v and w Connected speech: Contracted forms Using stress to correct information Linkers Groups of consonants, Topic sentences Connected speech: ‘Should and shouldn't Stress and intonation: The Schwa sound (unstressed syllables) Using stress to sound polite Word order ‘Individual sounds: Job applications _fo/ and />:/ Connected speech: Contractions Peper Management issues Listening practice Meetings Lstening practice Talks and presentations Listening practice Making arrangements Listening practice Dialogues Listening practice A lob interview Listening practicePeTereear et) Introductions DETETTIETS® =@ Reorder the letters to make names of countries. china, 4 Cainh 4 Planod 2 Risasu 5 Gyranem = 3 Sendew = veccccesssseee 6 Aganirten = eessscsssees @ Put in the missing letters to find the nationalities. 1 Fadilahis Omani. 4 Ms|sabel Caceres is $__ni_h. 2 MrNakamurais}_p_n___. 5 Andrew Harrison is E_. 3 Christophe BoulanisF__n_h. 6 VassilikiisG__ @ complete the crossword puzzle with names of countries or nationalities. Across: 1. Sir Terry Leahy is the CEO of Tesco, the largest ...., supermarket chain. (7) 6 Ingvar Kamprad, founder of Ikea, is from..... . (6) 8 . companies like Microsoft and GE are among the world’s most respected companies. (2) 9 Toyota and Nissan are two carmakers from... . (6) 41 Lee Kun-hee is chairman of Samsung, the famous ,..,. technology company. 6) Down 1 Natura, Petrobras and Weg are three companies from ..... . (6) 2 Lakshmi Mittal is from .. . He is chief executive of Arcelor Mittal, the world’s biggest steelmaker. (5) 3. Nestlé is one of the most famous ..... companies. (5) 4 Nokia, a,.., company, makes high-quality mobile phones. (7) 5 BMW, Porsche and Volkswagen are three carmakers from 7 Jean-Paul Agon, L'Oréal’s chief executive, is from..... . (6) 10 British Airways, Virgin Atlantic and easyJet are airlines from the .. rele Pri[rlifs|a F O -@4 Introd LETTS) © tere are six adjectives. rite the names of the corresponding coun 4 Danish. enmark, 4 Czech . 2 Dutch 5 Turkish tases 3 Pakistani 6 Senegalese @ Here are six countries. Write the corresponding adjectives. 4 Norway 4 Taiwan 2 Portugal 5 Slovakia Ey 3 Switzerland .... 6 Thailand ro 5 @ Complete the groups below with the names of countries from the box and cy their corresponding nationality adjectives. = és Bahrain’ Chile Scotland Vietnam Iran Sudan Iraq Finland Ss Group 1 Group 2 ‘Adjectives ending in -an ‘Adjectives ending in -ish Country Nationality Country Nation: Brazil Brazilian Poland: Polish Germany German Spain Spanish Group 3 Group 4 Adjectives ending in -ese Adjectives endin; Country Nationality ‘Country Nationality Japan Japanese Kuwait Kuwaitt China Chinese Oman Omani PTE GRetGn® ©—@ Choose correct forms from the box to complete the sentences. The verb to be am i'm are ‘eis 4 Lucien and Marie-Claire ...47%.. our agents in Bordeaux. 2 Mrs Turner a programmer in Leeds. 3 Myboss and/.......,. from Frankfurt. ‘4 Where your new assistant from? 5 Excuse me. ... . you the new technician? 7 61. ‘Swiss, but my company .. . Italian. 7 Dorota and Cezariusz....,...., Polish. Their office in Poznan.| + Introductions @© Put the appropriate form of the verb to be at the correct place(s) in each sentence. 1 His English very good. His English is. very good, 2 Where they from? 3 What her name? 4 My office in Paris, but | not French. 5 Mrs Lopeza lawyer. 6 Alex and Rob from Italy. @ Put the words in the correct order to make questions. You need one form from the box for each question. amare. is 4 your / Ingrid / name 2 Spain / Isabel and Luis / from 3 a/you/ programmer 4 Marketing / in / you and Tom 5 | / tomorrow / in / Room 16 @ Match these sentence halves. 1 I'm in Sales, a) but she isn't an accountant. 2. She's in Accounts, b) sowe aren't free. 3 My assistant and | are in a } 9) soyou aren't late, meeting all day, | d) but you are very near the conference hall. 4 You aren’t in the city centre, e) but I'm not a salesman. 5 Its only 9:50, © Write short answers to the questions. 4 Is Akos from Turkey? Na. Vt... He's from Hungary. 2 Are you in Production too, Maria? cossssssssssessees «l' the assistant production manager. 3. Am lin room 243 tomorrow? You're in 112. 4 Am late forthe meeting? - But just by five minutes, so don't worry. 5 Is Linda English too? She's from Australia. 6 Is the new sales assistant French? He's from Lyons. 7 Are you from Switzerland, Brigitte? \'m from Belgium, 8 Are you and Lucille in Marketing? We're both in Finance,An e-mail @ Beat the spellchecker! Use the correct word from the box to complete each of the sentences below. 1s is (2) from football are -@ 4 Isyour wife,’ manager? 2 She married with two children. 3 Tom and Ana interested in travel. 4 Olympic Airways Greek? 5 My boss's favourite sports. 6 The sales manager very busy today. om aSensuey] 7, My best friend is Brazilian. He is Porto Seguro. @ Put an apostrophe (°) where necessary. 1 Hernames Paola. name's 5 Its very modern, but it isnt very large. 2 Akemis from Japan. 6 ‘Are you and your colleague from Poland?” 3 Her companys in Osaka. -'No, we arent. Were from Ukraine.’ 4 Whats your job? @ Rewrite the sentences, adding capital letters where necessary. 1 nikola is from croatia. Nikola. is from Croat... mrs kimura is japanese. is nokia danish? paul is married with two children. this is george elis, from marketing. mr brown's new boss is from london, ontario. aurun © You are at an international trade fair in another country. You write an e-mail about the fair to a colleague in your office. Complete the e-mail with items from the box. ‘sales manager businessis company sells do business —isagreatety _ is rom Altheim OO From: Max.Lang@lycos.com «i? To: (© RTodorovic@easynet.co.uk ) Subject: Cyberfair Hil The Cyberfair is very exciting, and Frankfurt .i8.4. great cify.... There are interesting people from all over the world here at the fair. .? im Austria. He's ‘Andreas Wallner His... 4 furniture for hi-tech offices, and he says petits good at the moment. | think Mr Wallner is a very good business contact. 'm sure we can © with him, Bye for now, Maxeee ROTEL © complete the sentences. 4 Tom says friendly colleagues are more important than ahigh salary. 2 I can start work at 7:30, 8:30 or 9:30. I'm really glad | can work. f. h 3 Her job has a lot of t_ different country every month ‘4 When I travel on business, the company pays for my meals and my hotels. It's so easy when you haveane____ a _. tae Sere area Hea pee oR fs 6 All our sales representatives use c other cities. 7 Idrive to work, so I'm glad my company has free p_ 8 Forme, _is what | need most. I have three children, so | don't w of work, » She goes toa tobe © Write one tetter in each empty box to make names of days, months or seasons, a[T[h[u[r[s[dlaly 6 t Complete the sentences with at, in or on. 1 Our departmental meeting is .. 2"... Friday afternoon. 2 I don’t like meetings the morning. 3 The first interview is ........ 17 December. 4 The second interview is ........ January. 5 When he travels all day, he can't sleep 6 She usually visits our head office 7 They never work........ the weekend. 8 Are you free......... Wednesday? night. the autumn, 9 Susan sometimes works......,, Saturdays. 40 Do you often go out......... the evening? 44 He starts his first meeting ........ 8:30.PZTELTTED ES) © complete the time phrases in the sentences with at or in, Write @ if no word 2 Work and leisure J © Write { to show the place of the missing word in each sentence. Write the word on the line. a Some of my colleagues love listening {, hard rock. fo, 2 Myboss and | don't like watching football TV. aaa 3 My colleagues and | often go to cinema on Saturdays. ssseeses 4 | quite like reading, but | hate to the radio. seastec 5 Ournew secretary sometimes tennis at the weekend. 6 How often do you go abroad holiday? is missing. 4 Can|see you ...9.... next Tuesday? 2 They'll deliver the goods .....,, the end of the month. 3 We need to have a meeting ........ this afternoon. 4 The office closes ........ 6:00 p.m. 5 There's a staff party ......, every December. 6 Our visitors arrive ......., three hours’ time, 7 She worked very hard ....... last winter, 8 Hurry up! The bank closes ......., ten minutes. 9 He travelled to China ....... 199. 40 I'm sorry. Mrs Moor’s in a meeting SPE cae te] . the moment. Discover the rule ‘Study the 10 sentences above and complete the rule. We do not use at /in /on before next, . Le, atime phrase. @ ineach box, match the words that go together to find more things to do in your free time. Use a good dictionary to help you. 4 stayin ‘) to an exhibition | 2 play b) anovel 3 read © aparty 4 80 4) with your family 5 have e) chess 6 listen a) jogging 7 go for b) avideo 8 £0 0 awalk 9 workin d) to the radio 10 watch e) the gardenEUrIe Mtg Word order @ (ETE © Complete the information about Kati Varga. Use the correct form of a verb from the box. ‘et arrive check enjoy go have have spend like work Kati Varga’s working day Kati Varga is the director of Commerzbank, a large bank in Budapest. She 1 up at about 5:30 and usually goes jogging in the park. Then she | a shower and prepares breakfast for herself and her family. ‘We all .3to have breakfast together,’ she says, ‘and that’s great.” to work by metro. She . 5 at her office between 7:45 and 8 o'clock. Then she works at her desk for half an hour. ‘| always . .® my e-mail first thing every morning,’ she says. ‘At 8:30 she starts her first meeting. She , 7 alot of meetings in the morning with customers and also with other important bankers. ‘I keep the afternoons free for staff meetings,’ she says. ‘Two or three nights a week Ms Varga . 8 late at the office. She gets home late and often goes to bed after midnight. She travels a lot and ............9 about 50 days abroad every year. In her free time, she likes hiking and playing tennis. ‘And when the weather is nice, my family and | really . sailing,’ she says. Put the words in the correct order to make sentences. 4 She / alot of / calls / every / makes / telephone / day. ‘She makes a lot of telephone calls every day. 2 In/ evening, / watch / the / we / usually/ TV. 3 Tony /a / days / late / two / works / week. 4 How / you / often / do / visit / clients? 5 I /have / with / lunch / often / colleagues. 6 They / at / are / home / on / rarely / Saturdays. Match the words on the left with the words on the right to make expressions of time and frequency. atwo — a) weekend zatthe \ b) totime 3 five ©) aweek 4 from time d) times a year 5 inthe \_ @) then 6nowand —f) nights aweek 7 oncea 8) evening B twice h) month Complete the verbs in the following sentence: to work by bus. at work at 8:45 a.m. 3 She star,......, work at 9:00. 4 Inthe morning, she discu, new plans with her colleagues. 5 She often h......, lunch in the staff cafeteria. 6 She enj,,....., her job a lot. for her MBA. 7 Inthe evening, she stu,.Focus on @© Rewrite the sentences, using capital letters where necessary. capital letters 4. vera works till 5:30 on thursdays. Vera works till 5:0 on Thursdays. 2 she goes to the uk every year in march. 3 paul sometimes reads the financial times. 4 they live in amsterdam, but they aren’t dutch. 5 their office is in oxford street. 6 as you know, i work for the european commission. 7 the polish representatives artive at heathrow at 7:30 a.m. 8 louise and are from the united states. 9 how often do you watch the bbc? Filling ina form @ Read the text and complete the form below. jello! name's Raoul Gautier ee ith the Banque de TOuest. ‘Manager wit fs a new job for me, and T like sigan 2 is-47, Avenue Aristide Briand, Toulouse, ares Mit my phone numbers 55784300, i peaeaioe rm twenty-four years old — the same TSE Address: partner Sarah. We're getting ed Telephone number: . and I'm the PR' First name: ‘Surname: .. it very much. Age: 7 Marital status: ‘married next year! Ane-mail © Raoul Gautier is the new PR Manager with the Banque de l'Ouest in Toulouse. Put the sentences in the best order to write his e-mail to the staff. ee From: (__ RGautier@banqueouest.fr To:(@ staff@banqueouest.fr eee oc Dear All, a) also have to give them information about our work. b) Thi is just to introduce myself ©) look forward to meeting you all at our staff meeting on Friday. d) My main responsibilty is to communicate with the public and the media. €) My name is Raoul Gautier and | am the new PR Manager. With best wishes, Raoul Gautier ne cet3 Problems errs Etc Oo too/enough @ too /enough/ @ very Vocabulary + Ic) le Complete the sentences. 4 Flight FR42 is de ay ed by half an hour because of bad weather. We apologise for the inconvenience. 2 The photos aren't in the envelope. They're m 3 Nobody knows where the report is. It's |_. 4 Don't sit on that chair! It's b Ee 5 Let’s take a taxi. We don’t want to be!___ for the meeting. Match each sentence on the left with a sentence on the right. | think Alpha Tours is too a) We need more detail. expensive. b) Please book my flight with a different 2 It's too far to walk. company. 3 The office is really too small.) It takes three minutes to make 10 copies. & The interviewer talks too fast. d) Let's take a taxi. 5 There isn’t enough ¢) It’s difficult to understand her. information in this report. There isn't enough space for all the 6 They say the Royal Hotel staff. isn't good enough. 8) They want to stay at the Astoria, 7. This machine's too slow. Correct the sentences that are wrong. 1 I can afford to buy the L}200 printer, but it's toxexpensive. very 2 This mobile phone is too big to fit in my pocket. 3 It’s too late to telephone. They close at 5:30. 4 Come to our country! The food is delicious and the people are too friendly. 5 Myboss is great, and my colleagues are too nice. 6 | can't do it enough fast. | need some help. Match these adjectives with their opposites. Use a good dictionary to help you. 4 boring ——_ a) cheap 2 difficult =, b)clean 3 dirty \ 0 strong 4 dishonest \ ) efficient 5 expensive NX e) honest 6 inefficient — f) interesting 7 negative 8) modern 8 old-fashioned fy) pleasant 9 unpleasant 1) positive 40 weak Deasy3 Problems J © complete each sentence with the best word. 4 Can you help, please? These instructions are too ...... forme to understand. a)unpleasant b) difficult) dirty 2 Isvery........ of them to say they've made a big mistake. a) easy b) inefficient honest 3 Renata always does a lot of work, and she works so fast! She's very isn't she? a)modem ——b) positive _¢) efficient 4 The trade show was really exciting, but the speech at the beginning was quite... a) boring b) cheap interesting 5 The dollar made many US products cheaper than those from Japan. a) dishonest b) weak dirty 6 Tickets for the concert are too ........ - Let's take our visitors to a restaurant instead. a)easy b)expensive — @) difficult 7 You always say business is not very good. Come on, try to be a bit more a) positive b)negative —_¢) old-fashioned EETECECMCD © Write the opposite of these sentences. Negatives and | 1 Theyreporttothe director. They don’ report to the director. questions 2 She doesn’t start very early. She starts very early. 3 She finishes work late. 4 We don't often work at the weekend. 5 They sell office equipment. 6 I make a lot of phone calls. 7 He doesn’t write reports. eyes F=d Ts Study the information in the table. Then complete the sentences. Kate and Ross Jim 1 Do you often travel abroad? x v 2 Do you get lots of e-mails? v x 3 Do you have regular breaks? x v 4 Do you attend a lot of meetings? v x 5 Do you often entertain foreign visitors? x v 6 Do you read the Financial Times? v x 4 Kate and Ross ..4ant offen. travel abroad... 2 Jim e-mails. 3 Jim breaks. 4 Kate and Ross . meetings. 5 Kate and Ross ... visitors. 6 Jim... ._ the Financial Times.[3 Problems PUT a ud Spelling | When you write a business letter ora report, always use the full forms. Focus on punctuation Linking information: and or but? @ Study the information in exercise B again. Then complete the sentences, as in the example. 4 Kate and Ross don't often travel abroad, Pur. vi : NOT Kate-and-Ress-don'teften-travetabread-but Jin often-travels-abroad- 2 Kate and Ross . lots of e-mails, but .. 3 Kate and Ross ._ regular breaks, but 4 Jim as. @lot of meetings, but .. 5 Jim often . visitors, but . 6. . the Financial Times, but doesn't, © Complete the sentences with a, some or any. We've got same. problems with cash flow this month. Joe's office has got air conditioning, but it hasn't got ...... windows. The invoice is incorrect. Please send us ....... new one. My new office hasn’t got........ very nice view. Have you got....... meetings on Tuesday? We haven't got ...... information about the missing documents. Nauswne Has he got........ problems with the new boss? 8 Please giveus....... details 9 They haven't got....... Korean customers. 40 Ms Torres has got ....... meetings on Friday, but she’s free on Monday. © Write out the full forms. 4. Weld like to inform you that there’s a problem with the printer. We would like to inform you that there is a problem with the printer 2 Their company’s got a cash flow problem. 3 Our order's delayed. 4 It doesn’t work properly. 5 It's very efficient. 6 She hasn't got an as: fant. @ Separate the words and punctuate the sentences. Use capital letters where necessary. 1 healwayssendshisreportsontime He always sends his reports on time. 2 theypayalotofrentforasmallofficeinthecitycentre 3 whendoesthemeetingfinish 4 billhasgotalargeoffice,buthehasnotgotacompanycar 5 howmanypeopledotheyemploy @ Match these sentence halves. Then link them with and or but. 1 Heis a good team player, a) itis very heavy. 2 Shes always on time, ») itis very easy to understand, 3 The new machine is small, ©) she is very efficient. 4 The report is very long, 4) it isin the city centre. 5 There are a lot of changes, @) he does not go to meetings. 6 Our office is small, 1) staff are worried about their jobs. | He is a good team player, but he does not go to meetings.—_—————ee ee 3 Problems Aletter @ Complete the letter with the words from the box. damaged inform missing -Oeteber problem — send Manor Road, Holdenby, Northampton. NN TJ David Ashby Crawley Electronics 27 Old London Road Benson Oxon OX10 3RL. Weert 15 October Dear Mr Ashby Subject: our order Ref. PJ/66 We would like to this morning. 2 you that we have a . with the printer you delivered ‘The box is 4 and there is a piece , 5 (Ref. No. ASD32/S) In addition, there is no instruction manual. Could you please ... 6 us the missing part and the manual as soon as possible. We look forward to hearing from you. Yours sincerely Jane Warren Product Manager fj Have you noticed? The box is damaged. There is a piece missing. There is no instruction manual. Notice how you can link this information: The box is damaged and there is a piece missing. In addition, there is no instruction manual. @ Make sentences using the linkers in the same we 1. The office is small. The office is crowded. The air conditioning does not work. 2 The screen is small. The picture is not very good. There is no remote control. 3. The photocopier does not work. There is only one phone line. The receptionist is never on time. bs