Tanny’s cutting room

Answers
1.
• Good work ethic
• Strong peoples skills
• Co-operating with customers
• Putting customers first (Don't argue even if there wrong)
• Approachable (Looks, language)
• Hard working - ensuring everything is right no matter how long it takes
(cleaning etc.)
• Knowing multiple languages so you can co-operate with the customer
better.

2.
• Disciplined - Ensuring that everything is clean and everything is done
before the customer sits down.
• Confident - Every customer has different demands and you have to be
confident to be able to full fill every demand.
• Strong peoples skills - Always talking and being friendly with the
customer that you make friends with him and he will come back all the
time.
• Effectively managing cash - A large reason why a lot of people come
is because they see the sign which has £5.00 which is put on in front
of the shop which beats a lot of other barber shops. To put a less price
we must ensure we don't over pay for our equipment and we get the
cheapest price possible but also good quality.

3. Luck has payed a little part in my business as a lot of people have

shared how they liked my barbers but the key to success to be a barber
is the location and service.

4.
• Willingness to take risks - Hesitated to buy a lot of equipment which
were on sale but the sales would of had to be high. Later on when I
needed it I payed more as it wasn’t on sale.

• Media - To be able to advertise more so more people would come

5.
1. Discipline
2. Strong peoples skill
3. Confident