NAMA : Rey Naldi Yohanes

KELAS : GCS B

NIM : 2201202071

UTS
A.
1. Good morning Gyukatsu Nikaido thank you for calling Rey speaking can i help you ?
2. Yes sir. For which day and time please
3. For How many people ?
4. Could i have your name, please ?
5. Could you give me a contact number, please ?
6. Okay, let me repeat back to you the information i have . a reservation for the Friday, the
24th, at 7 o’clock.for seven people . is that correct ?
7. sorry sir there is no table far from the kitchen
8. The parking area for our restaurant is quite spacious, sir
9. do you need a baby seat?
10. Is there anything else i can help you with?

B.
1. 12.30 ( twelve thirty)
2. 4.15 ( four fifteen )
3. 6.40 ( six fourty)
4. 4.35 (four three five )
5. 8.15 ( eight fifteen )

C.
1. January 15 ( the fifteenfh of january )
2. 22 may ( the twenty second of may )
3. 12 oktober ( the twelfth of october)
4. 3.3.2021 (the third day of march year twenty two one)
5. 21/7 (The twenty one july)
D.
1. I’m sorry but i dont have any information before
2. Thankyou for coming
3. Im sorry can you move to another table because another customer disturb by you
4. Im sorry can you move to the smoking area plase
5. Im sorry you cannot bring your pet

E.
1. Make a reservation ( c : the caller makes a reservation )
2. Take a reservation ( f : the waiter handles the reservations )
3. A floor chart ( h : a plan showing all the tables and parts of
the restaurant )
4. Offer an alternative ( i : gives another choice or possibility)
5. A special request ( d : the guest asks for something more )
6. Head waiter ( b : the head of the staff of a restaurant)
7. A party ( e. : a group)
8. Reservation record ( a. : a book that contains all the details of a reservations)
9. Notepad ( j : sheets of paper that are attached at one end and
used) for writing notes
10. Menu ( g : a list of the dishes that may be ordered )

F.
1. b) Table for one in non-smoking
2. a) A glass of red wine
3. a) The melon
4. b) Rice
5. b) Whipped cream
6. b) 30 dollars