ASHLEY HASENFRATZ

(314)-223-2514
ahasenfratz98@gmail.com

WORK EXPERIENCE
LIFT COFFEE BAR, FAYETTEVILLE, AR
Barista, March 2021-Present
 Greet customers with friendly and professional demeanor
 Anticipate guest needs by constantly evaluating the environment and guests for
cues
 Serve customers quickly and efficiently to prevent delays in serving lines
 Effectively collaborate and communicate with other baristas and management

UREC, FAYETTEVILLE, AR
Facility Assistant, November 2018-July 2020
 Greeted patrons at the door and provided excellent customer service by answering
questions, providing information, and giving directions
 Kept facilities clean and orderly
 Performed opening and closing duties and procedures

ALTAR’D STATE, ST. LOUIS, MO

Brand Representative, September 2016-January 2018
 Greeted and assisted customers with locating and selecting products
 Communicated verbally and worked cooperatively with employees and customers
 Provided excellent customer service and experience that exceeded customer expectations

RELEVANT EXPERIENCE
DIRECTOR OF ACADEMIC AFFAIRS
Alpha Delta Pi Sorority, November 2019-November 2020
 Served as a member of the executive board and executive team
 Met with chapter members that fell below the minimum GPA and developed unique,
meaningful academic plans tailored to help members raise their GPA
 Communicated and relayed information weekly to the chapter, executive team, and
advisors

VIRTUAL LEARNING ASSISTANT

August 2020-December 2020
 Assisted and tutored two fifth-grade students and one ninth-grade student during their
semester of online school

EDUCATION
University of Arkansas, Fayetteville, AR
Bachelor of Science in Education, May 2021
 GPA: 3.97

(314)-223-2514 ahasenfratz98@gmail.com