[SSN 1978-4953 @wovasigj JURNAL DIKLAT KEAGAMAAN pI 2008 | .. = ‘edi sane Wort iia Sy ete ‘sna een ee ia pt Fee eptap at s escent aka ‘tes esr jm a et aay PE cen Veale ge ler Pare ey Mp eo Parnas ein Mehl ‘reat a Pe ay in BALAI DIKLAT KEAGAMAN SURABAYA 2008®& INOVASI PENANGGUNG JAWAB: Nepal fl il Keagaman erty rH Main Macca Prot De Zain Mal 5, 1 Hac tan ‘eo Si Racha MA PEMIMPIN REDAKSt Drea an Sm, SEKRETARIS REDAKSt, ‘Shaadi Ag aE ooh shta tb ‘cima sua “Fon 3 SUKRULAS DAN KEUANGAN: ‘Maca, Se PENERATT: Bal ik KeagaraanSuraeya | atamarmepaxsra: I Tata usAnae 1 Ktntang Mads Ne 98 far ep on ebb Ban tepene a a ane Ma208 DAFTAR IST it Wp ya ‘Nees Oho Dr Ho Ham, ete ih UMS Nee Se ll Gs Ro Emit ant aa i, ‘s Widmane iat Soran ye 2S Sit eh ‘egrets ca ke Fa tn Dt Anal oR[MANAJEMEN PELAVANAN PUBLIK YANG BERKUALI pent eo ery on sot ‘Bove oles Gnd pb eis ‘ene by ate of iets feb ‘ied yi te detopmat of sce ch ponte ope by ‘sehen ‘fence hm ne een ‘neni cheba em, Kat Kn Monge Pi Pao “i ny hapa pelsanan aartur pena peta "nn pemeh eh oein Ps, ie Nepea (BLA ase Ban Us Mik Du (BUND Dalen pembin peoin epaa nant ‘cv isn pri an resgantugin tenia Dok eat ‘bel san aypan peng tet a ng eh a Oo me i Pas py to pnp Pm pik, ten sre sh men kepeninge tenag elann pub yong tas Ht enim pelan, pnt pi, dn a hee perintpian Yrs su egeshln lla eda ii pial tee deg karen aap ts rebymanh Teta deca bl sere en sa i pa Sedan dng 3 i maa sya de por plan pti ‘vines espana it a egg an mane tmp yg is Sa ie ian Sh se ee alas lyn bic dns apokah a menteran ‘gun ees pts amen J pein ae a ph Iain sles Pina th ye a ar a perescieepn ne Sion oh pat ane a Yn seis a agree Neruaggahen.dee peahtian i oar Stns pel pa ong ik ‘bh pel an es pk tannin ke pa ‘mesma aa meg etiaigunan sot, besos nye hur ha le pair poh tuk een pan yg ee ‘aye als manana, eign Manone Polya l amon i on Une) stage temas (laeeioe) yng ‘enbagian mei jin Hd ott emi Ch Sea (1950 ser san dp eh Wastan 2, Peemhmg sine us alm seer jot ple Mego, mihi benaman eg mney ‘mjecn iat th bel ya Denton tps yn ean is ridin ah — + asl berm. yang tena pn sep pent ening Mmcmen gees ety dengan Se Meme arti a Movezener bev Mase apa tg! yang bit lyase in en gy. Ati jst meni fhe Lie (198) a ang esgembenghan mansjemen sce engin i ma berkanlins. Manajemer genes emg in ct pala ses il Quay Manon TON 2 eros pa kepasepetngn fensomer satin) Mien tte in wm ‘enc ong Ot re, ‘momen pers ti dhe Sebagat fumen Networking ogewen. dng ol sys (Cs Sas (99, rm ina lamp Mea a ettenbongt Hw dan Semin sn, ep smn bug tn degen ak ‘bak nse playanan publi, mbes pele pi din pak eye mh me epee ‘calpain pi yng Ba aka, hearse, in eer ds pein pin, Peake pean, den ik hte ‘ipsa bean ids el dani ag ‘uengeedian Sidon tl snd a pane pera sn ak ri! tah anak siedepnkan die her iemeeanggodsorme gbien ereman engin so nya yaa det py pai oven Meni pene pt ‘it dat es g as en ek esp ion Ss at oar Kiso ‘ost ipa. Ses fle can ‘tpn pai ape ant sean, “Pein pi ne SS dr dar pecpan ep ng Seman oleh pote ge ne ‘al mlb ah bn pee ‘emt Kents meen tp esanguben, can etl apeouy ui, poser, Ses pri pi eran bea Shine pina ak uti i seen gj ea ‘rebate. Nami dein ‘ara salah mea nen ptt shes hk ye pling vn ies es deta pean pbk mei eis poli yng ei maa ‘sk epi Kennan oes, ‘wstgsinahaue san eh tr pins se menbean etamn yen sels, tga ‘aan yegcrtrg engan, MatsonenPaspanan ati Monsen ah ta oc seta: Aenahine (newton) yg ‘entangle ine dn i Momre Chet Sea 99) ‘=v ioe Wain 200, Peenhiea moja sep i svop se ih aleve Br wae eae 1 Monje ene pea aan tej ale Mamet ‘sera deg sia ‘shen in bh bel ape emp ang ee in, Pedram al, ‘saga trent eg ay lgheersme| 2. Mansen ener ne tt 1a» Manogeent by Direction ecopstan peayerparesen meen gee pia, C ‘es mame pte i i ‘ei ge ne kage en ejina. Arg oa‘tte Management Teta ot Monegoer by feces. Maen (pte os Kites nape get yang bet ni spe eps pene, aaa pee hl eee ean kr al ap Bhan CS (98) ah yang mepnbonglan sansen gna leenpt eg ct vm ppd ‘tea pest ith en empties ot (uaty Atoagenens (TOM) ys eos pads Reps pelagann (exstamer sracton) Manajenen tt Aso bln Set ane ‘et eed gp ae ad Nemjeoen grams elon tk eles dt pengiatn teal) ‘jun cep ome, lh et ‘mesenger tap Moezoent deg ih mys Che: M. Songs (90). Cm ‘msn ain mel ing masa dengan mendeyaeursan teenie ampere expe restembugon iu den hemi (Peni) a non pa mya ‘ig ju dno ang ko ‘a Rasps ik st din ame Dae) eu pu jones ene Ke ia mes wai re Tae fogs yg ig essen ah Peer ig menguakn jee psn pes ie itn mach Bik! mempery mal yang sigs die eth pin sa ‘edn pemjan Anoed dove “Theda ecranyragrpef foray fs nd er inked na canlr grading stor 1 he orale” (ink pemei ofawgn ‘ea, faa den Jeon ols an und pls pt ps a Sen. 208) ean Top Pbk at Hist He Melo Sat Opin Bens etucmeLuemzn dia be et iene se is Ponertm wt gin yay moss ‘eg penn mm a ia pst ey da Tap et ihe "amine Biota Penngoe Yl eis pein yng fentngees, en pee, {estan enn a ra tin Font pobotey aareh econ fates site i © Blok Pana ‘Yi unt omit pee ang toate Settee dpe manga ga nan he pay (Som. 205)| MuAh Kati (199) sp Yong itt oleh Soena (201) rei pum bd gm ‘emicsisaseia | Ogaian poli ik spe sc pl aes fre 2 Ose uti Hd dat >ehines ewan gaa pi 4 Kes i pu dor Kein adj i A Kemampusn mencepa bei ‘msi ga eter ee ong 3 Kis ply mala ye rk on eb pnp 2 mei / gan, Mesiun ‘sp pee co beet dengan ein ii a ‘ph pigs bereits ye lpr oh Tet Caer ‘inDidOasme degen a 9.shvaininsas pba an pt fle, fk dae. enmptis (Soeur 01) sep yng pe sy (205) serie: hy der demesne” oa Ferm Ek sera ek mela Febeess, tap nth mevujon eniaan den tp pls ab: {Pesala seen i jan ‘ep imaays sch peru si mr, aon, do ‘hone (203 separ pane ap eh iy (206 ia New Pe Ste ah ‘eran uns shan 30, sak pas Ot Pi diiron (ra) soupun Nw Pate Magne (70 Dima lar eri ‘ms eaigomsing parma esta 4 Karki wma Od Peli 20 sta ‘tana pean mana aoh renpplemestasiban hebijehan ‘opr pase hehe ce nse ene en, pars pewinpineya (manage) ‘ton aetna ‘ans eb wings epenn “Tiemann it slay melkaankan POSDCORE (Gateing arguing, seg tec, repo. at et) ari Kew Pale Mangos (og 91 aia 1 Plasannn 136 masz on inp dh den sant aang uapentaaaietann, pertaingan ai tubo sear 6 Ce) metanan engannss amano estan ye gs i i ‘bs da ese nl lg Did The New Pal Serie) ‘epson 1a wen pega, atekormn aa seunuthan ight sjashmana ‘yn ager perinh 400- 0ht dikes an ee hh ‘ot jean pean pnean rng dernier ‘ma dnyatilinengpunanye thy: mes ga dna yan pemeosh dept aan ‘scinbonedatpatvate jah pao per apt 2 trmasan oh pa ge et ‘enue bulay: Probe sting epoch: meng la iene pel mp mene no ‘eum megane, eimimasa wares preys tae tyne Sgn yong a ag ‘mela seuhnn te pepe ata pea heen ety denn eae meezan ‘sme pot dong pe tea susan 5 (einen mega hana mer ments tahoe mek pet een mut pela ng Stiga et Kepatan Negi No UREN PANE, tentang Pedoman Uman Penyelengpaatn Felsen Pai Tapsap plasmon pu hrs wg pi see eslerhaman, pest peyen alk tak belie muah ‘chsh din, seinivepeemepse 4 Une sap ag ermine san bertinggungia dee ethnpenaionsia din blames ie inn iy pty phd ‘8m can pentayen, Kapin ‘ak, Pesta. plaanen bli apt Sehnian dle vali dean ‘tara rd playin plik icin donne dash Keamansn, proses don prodak ‘gmp nent nan inept Tenggeng Jae plan pls pt ib yep uk berngng -nvab aspen pelea ‘opel keitern dio isksmanptyan pt. ‘ Kelghapan sary dan prosrae, ois Lj es pons ne ‘in hry, ‘skool entra. Kenan. Row peyonn res nae 9. Kenvamanan,tganga plan ‘Seat te dan nang ‘eget ye sj» bs he yng th se Seg deg Be pening eben sper ai top Sednglon bevdaan Kept Mess Pendnapvin Apa Repos nor REPZSNRAN2204 temany Fedomse- Umum Penyaran Indes epaan Maruti Unit Peliias less Pema, heron rip tye sepia fa icp (SURE LFAN200, yng. Remain le airs ata a erga fas Hops maaan ihren 1 wear pies, sie homnkun ey mara ie at ej pete plana, sie etd on pt pte ang enter fla (om, jn Ione edna etagan pean, its ‘ei ont wae he sen 5 Tongan Joab pts pln >it ees wecrg dang mab pps den perpen pages pla © emampesn tog pleyanan, te ‘ing kala in asamp yg Mimilikt petugas dalam ‘neersnineston pea patina rt plana dpe deston sm tage ina oe ‘tpnyhapos pl 02 03i plsianpelysten dng inh peri pes den yeas son da a ‘ang meng enor 1. Kenajran bya peasant esata ang dopant ian egal deta 12 Kaptan Jaa pleytnn, si pebksnan way plan, sen “Sginkeseanyanekaiean, 1. Kepomaae liga yt bi sm ie ean pana yng ‘ec is aching dap ewenapelnn ‘exjamianya Uingkat heamanen Felayanan staupun sarane yang Gewmla,shing mapa ne ‘eg ta ei een eal keto ang alan ior elyanan publi sejak dete oempunyai Hositasi yang, Berk soy adh xen pln el ells eridapan dena tebe nytt yang ian aay eae sua) dengsn hebutohan kat Seman kompllsite, etn dn abn tt a Semin fea ula pean Ne dim Menopa den tai metemgadoe Neg seg pent ing aan ‘stn publ Dal pein eatian ais gpa Negars ‘ead urns pbk, ong ers mam terse poses ekanan, KG e bh pi is ein ovina pean ope bik mcainkan heer pda epee ats itn seman dinmis, Aris, dan heat mebhicka nse fy jn us espn ec posi Dann al smemperutiton Leyatian i Petan db pepsin pu Bes tes dina yng lia ei, Imasjemen, ssa. ps dan mene egg sam de pn, aera mu dn pen ean ina Dahon wpe meneame lye poner SSE ta abi. Grain Wiles, ‘enpetan pepe dma dm 1 Keane 2. Kes dolce 5. Kellan {6 Keaton play 1. rained. 9 Kenamea dla espeneh reba 10a iy Danaea ‘Adal Wahab, Soicin, Reforma een ub Kf a ‘Perna et ona eel iar rs nt Det An ek Tee Sieering. Armonk BEE Shape, as " Fretoticlson, WG., New Pestle dingo ‘A-Ghoal = Admin Bada ibis ‘say Th, Mon Pook ‘Sorat Uae one Magoo, ‘sks Si Si, wan si aes Moc FS i tn ‘ama aon Po Be ‘Air Nog Tintin cet Hoon sere, Did Tae ‘Osborn, David dan Msi, ew, ‘avn Bieta Sa Sirteties or Reinttaite Goncmmen, Digerati ee ‘einen Rane Senet. Ost Dao dan Poona, i aeonPonrmge sta Sect TE Riad, Hd Or ru i Pa Sanne ogaen PacisctansUnvente Sas Thay Peljanan Cnt aor Scone acer Wasistione, Sada Raptr Sete Pemclnsgtien beans, Batok Rew SONU Id 28 “ Way eka God’ Gorrmce fal for Bot ai ‘evoiratet de Oensn Dao Sutter 3 pat Mane Peep a SGIREPRC PANT aay eden Ura Peleg Pa epeus Moser Penden Ar re aan An KERESDA#awan0% eang Pedoman' Umum Perient Inde Kruse trea at Pion nan fener ss Meno Ns Pagan Sn ‘Negea been Nom a