PINTUCOLOR COMPANY SERVICE QUALITY SURVEY

1-0’are you to recommend this company to your friends or colleagues?

Not likely

Very likely

2- In general, how satisfied or unsatisfied are you with our company?

Very satisfied

Somewhat satisfied

Somewhat unsatisfied

Very unsatisfied

3-Which of the following words would you use to describe our products?

Select all that involve.

Trustworthy

Good quality and price

Too expensive

Poor quality

High quality
4-How well our products meet your needs.

Extremely good

Very good

Something good

Nothing good

Not too

5 -How would you rate the quality of the product?

High quality

Excellent quality

Low quality

Very low quality

6- How would you rate the quality-price ratio of the product?

Excellent

Above average

Average

Bad

Below average
7- How responsive have we been to your questions or concerns about our
products?

Extremely responsive

Very receptive

Somewhat responsive

Not so receptive

8- How long have you been a client of our company?

This is my first purchase

Six months to a year

1 year to 2 years

3 years or more.

I'm not a customer yet.

9- How likely are you to buy any of our products again?

Extremely likely

Very likely

Somewhat likely

Not so likely

10- Do you have any comments, questions or concerns?

Yes

No

Others --------------------------------------------------------

Thank you for answering our survey, your opinion is very valuable to us.