Qualities of Active Listeners

Desire to be No desire to
“other-directed” protect yourself

Desire to imagine Desire to

the experience of understand,
the other not critique
 Skills for Active Listening

BODY LANGUAGE Examples:

Sitting forward
Eye contact
Nodding head
Skills for Active Listening
OPEN-ENDED Examples:
QUESTIONS
What happened
after that?
Who was there?
What did they do?
How did that work?
 Skills for Active Listening

REPEAT CONTENT Examples:

So what I hear you
saying is . . .
 Skills for Active Listening

ACKNOWLEDGING Examples:
FEELINGS
You’re feeling ___.
It makes you
(feeling) that . . .
Skills for Active Listening

DON’T JUDGE Examples:

Bite your tongue!
Skills for Active Listening

BEING QUIET Examples:

Count to yourself.
 Trying It Out

LISTENER Active listening

A success that they’ve

SPEAKER experienced

Make note of active listening

OBSERVER skills being used. Feedback.
 ACTIVE LISTENING

Body Language Open-Ended

Questions

Acknowledge
Repeat Content
Feelings

Don’t Judge Be Quiet

 Trying It Out

LISTENER Active Listening

The biggest challenge of being

SPEAKER
an educator

Make note of active listening

OBSERVER skills being used. Feedback.
 ACTIVE LISTENING

Body Language Open-Ended

Questions

Acknowledge
Repeat Content
Feelings

Don’t Judge Be Quiet

 Trying It Out

SPEAKER Active Listening

What made them want to

SPEAKER become an educator

Make note of active listening

OBSERVER skills being used. Feedback.
 ACTIVE LISTENING

Body Language Open-Ended

Questions

Acknowledge
Repeat Content
Feelings

Don’t Judge Be Quiet