SPC Com XT Installation & Configuration Manual

SPC Com XT
Installation & Configuration

Manual
3.6
A6V10335787 Siemens AB
28.11.2014 Security Products
Copyright
Copyright
Technical specifications and availability subject to change without notice.
© Copyright Siemens AB
We reserve all rights in this document and in the subject thereof. By acceptance of
the document the recipient acknowledges these rights and undertakes not to
publish the document nor the subject thereof in full or in part, nor to make them
available to any third party without our prior express written authorization, nor to
use it for any purpose other than for which it was delivered to him.
Edition:
Edition: 28.11.2014
Document ID: A6V10335787
2
Siemens AB Installation & Configuration Manual A6V10335787
Security Products 28.11.2014
Table of Contents
1 Trademark Acknowledgement .......................................................................... 5

2 Introduction......................................................................................................... 6
3 Licensing ............................................................................................................. 7
3.1 Retrieving a MAC Address ................................................................................... 7
3.2 Installing a License File ........................................................................................ 7
4 Installing SPC Com XT ....................................................................................... 9
4.1 SPC Com XT Software Overview ........................................................................ 9
4.2 Third Party Software Requirements ..................................................................... 9
4.3 Installing SPC Com XT Components ................................................................. 10
4.4 Uninstalling SPC Com XT .................................................................................. 11
4.5 Repairing an SPC Com XT Installation .............................................................. 12
5 Configuring SPC Com XT ................................................................................ 14
5.1 Configuring the SPC Com XT Server ................................................................. 14
5.1.1 Server Details ..................................................................................... 15
5.1.2 Panel Details ....................................................................................... 17
5.1.3 Database ............................................................................................. 17
5.1.4 Auditing ............................................................................................... 17
5.1.5 A/V Files Path ..................................................................................... 18
5.1.6 Sur-Gard Events ................................................................................. 18
5.1.7 Advanced Server Settings .................................................................. 20
5.1.7.1 Server Timers ..................................................................................... 20
5.1.7.2 EDP/FlexC Panel ................................................................................ 21
5.1.7.3 Logging ............................................................................................... 22
5.1.7.4 Threading ............................................................................................ 23
5.1.7.5 A/V Timers .......................................................................................... 23
5.1.7.6 Incident Open/Close ........................................................................... 24
5.2 Configuring the SPC Com XT Client .................................................................. 25
5.3 Configuring a Panel in the SPC Browser or SPC Pro ........................................ 27
6 Connecting to a Panel ...................................................................................... 29
6.1 Discovering a Panel on the Network .................................................................. 30
6.1.1 Adding panels to SPC Com XT before installing panels .................... 34
6.2 Manually Adding a Panel .................................................................................... 35
6.3 Editing Panel Details .......................................................................................... 38
6.4 Connection Checklist .......................................................................................... 40
7 Getting Started ................................................................................................. 42
7.1 Manually Starting/Stopping the SPC Com XT Server ........................................ 42
7.2 Checking the Server Startup Status ................................................................... 43
7.3 Setting the SPC Com XT Server Location ......................................................... 43
7.4 Logging in to the SPC Com XT Client ................................................................ 44
7.4.1 SPC Com XT Client Main Screen ....................................................... 45
7.4.1.1 Panel Status Window .......................................................................... 46
3
7.4.1.2 Operations and Event Management Windows ................................... 48
7.4.1.3 Main Menu .......................................................................................... 50
7.4.1.4 Toolbar and Tabs ................................................................................ 50
8 Managing Operators......................................................................................... 52
8.1 Operator Profiles ................................................................................................ 52
8.1.1 Viewing and Configuring Operator Profiles ......................................... 53
8.1.2 Panel Specific Profiles ........................................................................ 55
8.2 Adding/Editing an Operator ................................................................................ 56
8.3 Deleting an Operator .......................................................................................... 58
9 Configuring Display Settings .......................................................................... 59
10 Importing Custom Languages ........................................................................ 62
11 Importing and Exporting Event Data .............................................................. 63
11.1 Importing Data into SPC Com XT ...................................................................... 63
11.2 Exporting Data from SPC Com XT ..................................................................... 65
12 Checking the Latest Version of SPC Com XT ............................................... 70
13 Exiting from SPC Com XT ............................................................................... 71
4
Trademark Acknowledgement
1
1 Trademark Acknowledgement
All products or company names referred to explicitly in this manual are mentioned
only for purposes of identification or description and may be trademarks or
registered trademarks of their respective owners.
Microsoft is a registered trademark and Windows a trademark of Microsoft
Corporation.
5
Introduction
2
2 Introduction
SPC Com XT is an IP alarm receiver that enables a CMS (Central Monitoring
Station) to receive alarms from SPC panels over an IP network. Alarm information
can be then be transmitted from SPC Com XT to an alarm management software
solution, via a Sur-Gard interface.
SPC Com XT also offers a client application that enables a CMS operator to
monitor and verify alarms and remotely control the SPC panel. Using a flexible
graphical user interface, operators can build a hierarchical estate view of the panel
installations and display details of each panel’s configuration and alarm events as
they occur in real time.
SPC Com XT can verify these alarms using live audio and video images or pre and
post event audio and video recordings which are transmitted from the panel over
an IP network. The SPC panel installation uses audio keypads and expanders and
video camera equipment to capture images and sounds from designated
‘verification zones’ which are then transmitted to SPC Com XT using the EDP or
FlexC communication protocols.
6
Licensing
Retrieving a MAC Address
3
3 Licensing
The number of clients and panel connections supported by the SPC Com XT
software is governed by the terms of the license purchased.
To install your license file, you need to complete the following two steps:
1. After purchasing SPC Com XT and an associated license, you must contact
Siemens and provide the MAC address of the PC where the SPC Manager is
installed, see Retrieving a MAC Address [➙ 7].
2. On receipt of a MAC address, Siemens will provide you with the specific
license file associated with the purchase of the product, see Installing a
License File [➙ 7].
3.1 Retrieving a MAC Address

You can retrieve the MAC address of the PC where the SPC Com XT server is
installed in the following two ways:
 You can run a utility called MACAddress which automatically displays the MAC
address of the PC. This MACAddress utility is located at \Program
Files\Siemens Switzerland Ltd\SPC Com\Server\MACAddress.exe. The
address can then be copied and emailed to the license operator using the Copy
button on the screen.
 You can enter ipconfig /all at the command prompt on the server PC to list the
MAC address (Physical Address).
3.2 Installing a License File

When you receive the license file, you can install the file as follows:
1. Copy the license file to a local folder outside the SPC Com XT folder.
2. For Windows 7 platforms and above, right click the SPCInstallLicense.exe file
in the SPC Com XT server installation folder and select Run as administrator.
3. Click on the SPCInstallLicense.exe icon to open the following dialog box:
7
Licensing
3 Installing a License File
4. Click on the Find License File button to locate and select the new file.
 The selected file is displayed in the License File field.
5. Click on the Apply button.
8
Installing SPC Com XT
SPC Com XT Software Overview
4
4 Installing SPC Com XT
4.1 SPC Com XT Software Overview

The SPC Com XT software comprises three functional components:
 SPC Com XT Server
The SPC Com XT Server controls and processes all alarm monitoring functions
and manages the database. SPC Com XT server operates as a Windows
system service and loads automatically when the PC boots.
 SPC Com XT Client
SPC Com XT Clients provide the user interface to the SPC Com XT system
and enable operators to monitor alarms on all panels connected to the SPC
Com XT server. A client can be installed on the same PC as the server or on
other PCs on a LAN or WAN.
 SPC Com XT Database
The SPC Com XT database uses Microsoft’s SQL Server 2005 or 2008
Database (32bit or 64bit) for storing all alarm and operator data. The Microsoft
SQL Server 2008 Express Edition is included on the installation CD.
SPC Com XT Clients

TCP/IP
TC
P
P/I
P
/IP
TC
SPC Com XT TCP/UDP

Server
SPC Panel
TP
C/
U
D
P
SQLServer
Database SPC Panel
4.2 Third Party Software Requirements

Before installing SPC Com XT, the following third party components must be
installed:
 Microsoft Windows:
– XP (32-bit)
– Windows 7 (32- or 64-bit)
9
4 Installing SPC Com XT Components
– Windows 8 (32- or 64-bit)

 Microsoft .NET Framework 4.0
Required for the efficient performance of SPC Com XT and its associated
applications.
 Microsoft SQL Server 2008 Express (32bit or 64bit)
Required for database storage of all administration and alarm data for SPC
Com XT.
 Microsoft DirectX
Required for graphics and video support for SPC Com XT.
These components are available on the SPC Com XT installation CD. Please refer
to the Microsoft documentation for details of installing these applications.
4.3 Installing SPC Com XT Components
WARNING
If you are installing a new version of SPC Com XT, you must uninstall the existing
version first. You can preserve your existing database data when you install the
new version (see Uninstalling SPC Com XT [➙ 11]).
1. Insert the installation CD into the CD drive of the PC.
Microsoft .NET Framework 4.0, SQL Server 2012 Express (32bit or 64bit) and
DirectX must be installed before installing SPC Com XT. Refer to the specific
documentation for these products for details of installation.
2. Click on the Install SPC Com XT option.

 The installation wizard starts automatically.
3. Press Next to continue to the next installation step.
4. Click Install on the next step to begin the installation.
5. Enter a Username and CompanyName and click Next.
6. Read through the SPC Com XT license agreement and if you accept the terms,
click on the I accept the terms of the license agreement option and click Next.
You can also print the license agreement by clicking on the Print button.
7. Select the Complete set up type as this will install all components required for
SPC Com XT and click on Next. If you select Custom installation, you can
choose an individual component to install. Click on a component to deselect it
from the installation list.
8. Configure the following fields to enable Com XT to access the SQL Server
database.
- Note: The default settings should be sufficient for most installations:
- Database server that you are installing to: Select a database server
application that you have previously installed.
- Windows authentication: Select this option to use the Windows user
authentication to access the database..
- SQL-Server authentication: Enter the Login ID and Password of your SQL
Server if using SQL Server authentication.
- Name of database catalog: Select an existing database catalog from the
list.
Click Next.
10
Uninstalling SPC Com XT
4
If you are reinstalling SPC Com XT Server, you are asked if you wish to preserve
the existing database. Selecting Yes saves all the current data in the SPC Com
XT database. Selecting No clears the database and creates a new empty
database file.
9. Click Finish to complete the installation.

 Windows must be restarted before you can use SPC Com XT.
If you don’t restart the PC, the SPC Com XT server will not load automatically and
must be started manually. See Manually Starting SPC Com XT Server [➙ 42].
See also
 Logging in to the SPC Com XT Client [➙ 44]
4.4 Uninstalling SPC Com XT

1. Insert the SPC Com XT CD into the PC where the SPC Com XT software is
installed.
 If a version of SPC Com XT is installed on the PC, the Modify, Repair or
Remove Program wizard starts automatically.
3. Select to Remove all of SPC Com XT.
4. Click Yes to confirm the removal of the SPC Com XT components.
11
4 Repairing an SPC Com XT Installation
NOTICE
If you are uninstalling SPC Com XT components, you are prompted to confirm if
you wish to preserve the existing database. Selecting Yes saves all the current
data in the SPC Com XT database. Selecting No clears the database.
5. Click Yes to restart the PC to complete the removal and then click Finish.
4.5 Repairing an SPC Com XT Installation

1. Insert the SPC Com XT CD into the PC where the SPC Com XT software is
installed.
 If a version of SPC Com XT is installed on the PC, the Modify, Repair or
Remove Program wizard starts automatically.
12
Repairing an SPC Com XT Installation
4
3. Select to Repair SPC Com XT which reinstalls all the features of the previous
installation.
13
Configuring SPC Com XT
5 Configuring the SPC Com XT Server
5 Configuring SPC Com XT

To ensure that the SPC Com XT client communicates with the SPC Com XT
server:
1. Configure the server IP address and server listening port in the Server
Configuration Manger.
2. Set the server IP address and listening port for the client in the Client
Configuration Manager.
To ensure that the SPC Com XT server communicates with a panel on the
network:
1. Enable communications on the panel.
2. Configure the panel settings.
3. Add and configure an EDP/FlexC Receiver on the panel for SPC Com XT.
4. Configure the server for automatic discovery of panels on the network,
or
manually add and configure a panel in the SPC Com XT client.
5. Ensure that the panel and server IP address and listening ports are configured
correctly.
5.1 Configuring the SPC Com XT Server

The SPC Com XT Configuration Manager is an advanced utility which enables you
configure and manage the SPC Com XT server.
WARNING
The default settings in the Configuration Manager are configured for the optimum
performance of SPC Com XT and should not be changed unless advised by a
Siemens technical support representative. Siemens does not bear any
responsibility for the loss of performance or operation of SPC Com XT as a result
of changes being made to these settings.
The Server Configuration Manager is located in the \Program Files\Siemens

Switzerland\SPC Com XT\Server folder on a 32bit machine or \Program Files(
x86)\Siemens Switzerland\SPC Com XT\Server on a 64 bit machine on the local
hard disk where the SPC Com XT Server is installed.
To use the Configuration Manager:
1. Navigate to the location of the SPC Com Configuration Manager.exe.
2. For Windows 7 platforms and above, right click the SPC Com Configuration
Manager.exe file and select Run as administrator.
3. Double-click the SPC Com Configuration Manager.exe.
 The Login screen is displayed.
14
Configuring the SPC Com XT Server
5
4. Login to the configuration Manager using the following default username and
password:
- Username: Admin
- Password: siemens
NOTICE
The server must be stopped and restarted after any changes are made in the
Server Configuration Manager. An operator must wait for 30 seconds after the
server is restarted before logging into a client. To stop and restart the service, if
you are using Windows 7 or 8, you must start the Configuration Manager using
the Run as Administrator option in the context menu. If you are using Windows
XP, you must be logged on as Local Administrator.
5.1.1 Server Details

1. Click on the Server Details tab.
 The following screen is displayed:
15
2. Configure the following details for the server:

- Server IP Address - The IP address of the PC where the Com XT is
installed.
Note: The system attempts to detect your IP address automatically. Please
ensure that the IP address displayed is the one you wish to use for the
SPC Com XT Server. If not, you may edit and apply a new value.
- SPC Com Rx Port for Client Comms - The port that the Com XT server
uses for communicating with the Com XT client.
- Server EDP ID - The ID that identifies the Com XT server to the panel
(configured as the ‘EDP Receiver ID’ on the panel) See Configuring the
Panel [➙ 27].
- Server EDP Port - The port that the Com XT server uses to communicate
with the panel (configured as the ‘Network Port’ on the panel) See
Configuring the Panel [➙ 27].
- Server RCT ID - For communications over FlexC, this ID identifies the Com
XT server to the panel (configured as RCT ID on the panel).
- Server FlexC Port - The port that the Com XT server uses to communicate
with the panel over FlexC (configured as the RCT TCP Port on the panel).
3. Click on the Open Firewall Port button to open the UDP or TCP ports in the
firewall for traffic. If you subsequently change the EDP/FlexC Port for a panel,
you can use this button to open the new port but note that the previous firewall
hole will not be removed and must be closed manually using the firewall utility.
You must be logged in as Local Administrator on the PC in order to open the

firewall.
16
5
5.1.2 Panel Details

Com XT can automatically discover panels on the network if the panels are
operational and online.
1. Click on the Panel Details tab.
2. Enable the Discover panel enable option as shown.

3. Start and login to a Com XT client to check for new panels.
5.1.3 Database
1. Select the Database tab.
2. Enter the name and location of the database server that you are using for Com
XT.
3. Click on the Test button to test the database connection.
 A message is displayed to indicate the status of the database connection.
If the database cannot be found, please check that the database is installed
correctly and that you have entered the correct database location and name.
This screen is also displayed automatically if you attempt to log in to the

Configuration Manager and the database cannot be found.
5.1.4 Auditing
1. Click on the Auditing tab.
17
2. Click on the Operator Incident Audit option to enable or disable it. If enabled,
the server stores all information relating to how operators process alarms within
Com XT and provides a log of operator activity.
NOTICE
Enabling this option will slow the performance of Com XT.
5.1.5 A/V Files Path

1. Click on the A/V files path tab.
2. Click on the Browse button to select a disk drive and folder where all Audio and
Video Verification files are to be stored.
For performance purposes, is recommended that this path is on a separate disk

drive to the one on which the Com XT database is installed.
5.1.6 Sur-Gard Events

Alarm events received by Com XT can be rerouted to an additional Sur-Gard
receiver using either a serial or IP connection.
1. Click on the Sur-Gard Events tab.
18
5
2. Configure the following settings for Sur-Gard reporting:
Event Reporting Enable If enabled, all incoming alarms are forwarded to a

serial or IP connection using Sur-Gard MLR2
emulation.
Reporting Method Select either a Serial or IP connection for Sur-Gard
reporting.
Receiver IP Address If IP, enter the IP address of the Sur-Gard receiver.
Receiver Port If Serial, enter the serial port number. 1 = COM 1;
2= COM 2
Event Reporting Format Select the format used for the Sur-Gard emulation.
 Surgard Format
 Securitas Format
 Format 3
 Radionics/IST
 Surgard Format 4
19
Event Reporting Heart Beat Timer The connection to the Sur-Gard receiver through
the serial port is monitored by supervisory
‘heartbeat’ test transmissions. Enter a time interval,
in seconds, for the supervision transmission on the
link.
Event Filter Enter the SIA codes for the events that will be
forwarded on to the Sur-Gard receiver. If left blank,
all events are forwarded. The SIA codes must be in
upper-case and can be contiguous or separated by
a space.
Event Reporting Termination Select a termination character to indicate the end
Character of a Sur-Gard transmission.
Original Sur-gard If selected, a heartbeat of 1010 applies to
Radionics plus the configured terminating value
(DC4 or CD). For all other formats in original mode,
the heartbeat is fixed at 1011 and the DC4
terminating value. If not selected, a 1010 heartbeat
plus the terminating value applies to all formats.
NT/NR IP Source Enter a value up to 4 digits to indicate that NT/NR
SIA events are sent via IP.
NT/NR GPRS Source Enter a value up to 4 digits to indicate that NT/NR
SIA events are sent via GPRS.
5.1.7 Advanced Server Settings

Click on the Advanced Server Settings button in the Configuration Manger to
configure additional settings for the server.
WARNING
performance of Com XT and should not be changed unless advised by a Siemens
technical support representative. Siemens does not bear any responsibility for the
loss of performance or operation of Com XT as a result of changes being made to
these settings.
5.1.7.1 Server Timers

1. Click on the Show Advanced Options button.
2. Click on the Server Timers tab.
 The following screen is displayed.
20
5
3. Enter values for the following fields:
Start Delay The delay, in milliseconds, after the SPC Com XT Service starts
but before it attempts to connect to its SQL Database and set
up listening sockets. Range is 3000 to 60000ms.
Server-Client Max The maximum time, in milliseconds, that the Server will wait for
Network Response Time a response from the Client. Range is 2000 to 20000ms.
5.1.7.2 EDP/FlexC Panel

EDP (a Siemens proprietary protocol) and FlexC are used to communicate from
SPC Com XT Server to SPC Panels in the field. There are two groups of retry
time/max retries values; internals commands initiated automatically by the server
and commands initiated by an operator, for example, retrieving list of zones,
outputs and other configuration details.
2. Click on the EDP/FlexC Panel tab.
 The following screen is displayed.
3. Enter values in the following fields for EDP:
Non-Operator Command – Retry Time Time to wait for a response to a given server initiated EDP command
in milliseconds. Range is 50 – 30000ms.
Non-operator Command –Max Retries Number of times to retry the successful transmit of a server initiated
EDP command. Range is 1 – 20.
Operator Command – Retry Time Time to wait for a response to a given operator initiated EDP
command in milliseconds. Range is 50 – 30000ms.
Operator Command – Max Retries Number of times to retry the successful transmit of an operator
initiated EDP command. Range is 1 – 20.
21
 Enter values in the following fields for FlexC:
Operator Command – Short retry Time Time to wait for a response to a given server initiated FlexC
Operator Command – Long retry Time Time to wait for a response to a given server initiated FlexC
FlexC TCP Settings - Timeout Time to wait for a TCP connection to a FlexC panel in seconds.
Range is 30 – 300 seconds.
FlexC TCP Settings - Socket Tx Timeout Time to wait for a packet transmission in milliseconds. Range is
13000 – 120000ms.
FlexC TCP Settings - Socket Rx Timeout Time to wait to receive a packet in milliseconds. Range is 13000 –
120000ms.
5.1.7.3 Logging
This section enables you to configure how messages are logged and the extent to
which they are logged in Com XT.
2. Click on the Logging tab.
Log Destination Select a location to which Com XT can log messages: Text
File, Database or the Windows Event Log.
Note: The Event log is not recommended as it can quickly fill
up and will slow the Server performance.
Maximum Log Files to Specify the maximum number of historical files to keep before
Keep the older is over-written, if you are logging to text file.
Note: Each file is 10Mb in size.
Log Verbosity Level Specify the extent to which messages are logged on a scale
of 1 to 5.
 5 - large amounts of informational data is logged.
 1 - only urgent messages are logged.
Note: Higher log levels will have an effect on server
performance
Log Message Type Select the type of messages that are logged.
ALL, ERROR, WARNING or INFORMATION.
22
5
Note: Selecting ALL messages may have an effect on server

performance.
Log File Path Specify the path for a log file if text file logging has been
enabled above.
5.1.7.4 Threading
2. Click on the Threading tab.
3. Enter values in the following fields:
Max Number of Threads to SPC Com XT is a multi-threading Server where multiple

Open requests to multiple panels can be dealt with in parallel.
This value determines how many parallel processes can
be active at a point in time.
Note: This value should not be increased without
consultation with your local Siemens’ technical support
contact.
5.1.7.5 A/V Timers

This section enables you to configure timers to determine how EDP data containing
audio or video information is handled.
2. Click on the A/V Timers tab.
23
Audio/Video Data Wait

Retries on Partial Data Enter the amount of times Com XT will retry to retrieve
complete video data after receiving panel notification that we
have not reached end of file for the given data. Range is 1 – 30.
Retries on No Data Enter the amount of times Com XT will retry to retrieve
complete video data after receiving panel notification there is
data but is it not yet ready for processing.
Wait Time on No data Enter the amount of time in ms that Com XT will wait to receive
video data. Range is 50 to 30000 ms.
5.1.7.6 Incident Open/Close

2. Click on the Incident Open/Close tab.
24
Configuring the SPC Com XT Client
5
3. Enter values for the following fields.
Events which open an Enter the SIA Event codes which, when received from the
Incident panel, will trigger the opening of an incident (start an
incident).
SIA codes must be in upper case and can be contiguous or
separated by a space.
Events which close an Enter the SIA Event codes which, when received from the
Incident panel, will trigger the closing of an incident (stop an
incident).
SIA codes must be in upper case and can be contiguous or
separated by a space.
NOTICE
If these fields are left blank, then any SIA event from a panel for which there is no
open incident, will cause an incident to be created. This incident will not be closed
automatically. It must be closed manually by an operator
5.2 Configuring the SPC Com XT Client

The SPC Com XT Client Configuration Manager is an advanced utility which
enables you configure and manage an SPC Com XT Client.
WARNING
performance of SPC Com XT and should not be changed unless advised by a
Siemens technical support representative. Siemens does not bear any
responsibility for the loss of performance or operation of SPC Com XT as a result
of changes being made to these settings.
The Client Configuration Manager is located in the \Program Files\Siemens

Switzerland\SPC Com XT\Client folder on a 32bit machine or \Program Files
x86\Siemens Switzerland\SPC Com XT\Client on a 64 bit machine on the local
hard disk where the SPC Com XT Client is installed.
To use the Client Configuration Manager:
25
5 Configuring the SPC Com XT Client
1. Click on the Configuration Manager icon.

 The Configuration Manager screen is displayed:
Server
Server IP Address The IP address of the PC where the Com XT is installed.
SPC Com RX Port for Client The port that the Com XT server uses for communicating
Comms with the Com XT client.
Communication Delay Settings
TCP Maximum Wait Time The maximum time to wait before the communications link
to the server is deemed to have failed.
Log
Log Destination Select a location to which Com XT can log messages: Text
File, Database or the Windows Event Log.
Note: The Event log is not recommended as it can quickly
fill up and will slow the Server performance.
Maximum Log Files to Keep Specify the maximum number of histories files to keep
before the older is then over-written if you are logging to
text file.
Note: Each file is 10Mb in size.
Log Verbosity Level Specify the extent to which messages are logged on a
scale of 1 to 5.
 5 - large amounts of informational data is logged.
 1 - only urgent messages are logged.
Note: Higher log levels will have an effect on server
performance
26
Configuring a Panel in the SPC Browser or SPC Pro
5
Log Message Type Select the type of messages that are logged.
ALL, ERROR, WARNINF or INFORMATION.
Note: Selecting ALL messages may have an effect on
server performance.
Log File Path Specify the path for a log file if text file logging has been
enabled above.
5.3 Configuring a Panel in the SPC Browser or SPC

Pro
To enable a panel to communicate with SPC Com XT, an EDP/FlexC Receiver
must be configured on the panel to allow events and audio and video streams to be
sent to the SPC Com XT server. EDP/FlexC settings can be configured using the
SPC web browser or SPC Pro.
The configuration of EDP/FlexC settings is explained in detail in the SPC
Installation and Configuration Manual and the SPC Pro User Manual.
The minimum EDP/FlexC settings that are required to connect SPC Com XT to the
panel are:
EDP Setting
Panel discover enable Tick this checkbox to enable EDP operation on the panel.
EDP ID Enter a unique ID to enable SPC Com XT to identify the
panel. Ensure that this ID matches the ID configured for the
panel on the SPC Com XT server configuration.
Panel Port IP port on panel for receiving IP packets (Default is 50000).
Ensure that this port matches the port configured for the
panel in the SPC Com XT server configuration.
EDP Receiver Settings
Description Enter a name for the SPC Com XT server that the panel is
connecting to.
Receiver ID Enter a unique ID to enable the panel to identify the SPC
Com XT server. Ensure that this ID matches the ID
configured on the SPC Com XT server.
Protocol Version Version 2 is recommended as it is a more secure protocol.
Live Streaming Select Always Available. If disabled, no audio/video data is
sent to SPC Com XT.
Network Enable Check this box to allow events to be reported through the
network.
Network Protocol Select either TCP/IP or UDP/IP.
Network Address Enter the IP address of PC where the SPC Com XT server is
installed. Ensure that this address matches the address
configured on the SPC Com XT server.
Network Port The default port that SPC Com XT listens on is port 50000. If
you change this port, ensure that you change the port setting
on the SPC Com XT server.
Verification Check this box to enable Audio/Video verification is to be sent
to SPC Com XT.
Event Filter Click this button to edit the filter events that will trigger an
EDP call to SPC Com XT.
Panel Identification for En50136-1 FlexC ATS
ATS Name Enter the name of the ATS. If you do not enter a value, the
ATS name defaults to ATS 1, ATS 2 etc.
27
5 Configuring a Panel in the SPC Browser or SPC Pro
SPT Account Code The number that uniquely identifies the panel to the RCT.
Enter 0 if you do not have the SPT Account Code. In this
case, you can commission the panel using the ATS
Registration ID. For an EN50136 ATS, the ATS Registration
ID is automatically generated when you click Save. The RCT
can send the SPT Account Code to the panel when it is
available.
RCT Identification & Backup RCT Identification (Dual Path Dual Server Only)
RCT ID Enter the RCT ID that uniquely identifies the RCT (e.g. SPC
Com XT) to the panel. This must match the value entered in
the SPC Com XT Server Configuration Manager tool in the
Server RCT ID field in the Server Details tab. See the SPC
Com XT Installation & Configuration Manual.
RCT URL or IP Address Enter the RCT URL or IP Address for the RCT server location
(e.g. SPC Com XT server).
RCT TCP Port Enter the TCP port for the RCT (e.g. SPC Com XT). This
must be the same value entered for the field Server FlexC
Port in the SPC Com XT Server Configuration Manager tool.
ATP Interface
EN50136 ATS Category Select the EN50136 ATS Category. For a description of
categories, see ATS Category Timings.
Primary Interface Select the Primary Interface to apply to the primary
communications path.
 Ethernet
 GPRS: Modem 1
 GPRS: Modem 2
 Dial Up Internet: Modem 1
Backup Interface For a Dual Path ATS, select the Backup Interface to use for
the backup communications path.
 Ethernet
 GPRS: Modem 1
 GPRS: Modem 2
ATS Configuration Screen
Event Profile For an out of the box set up, accept the default Event Profile
to quickly define how and which events are transmitted on
this ATS.
Command Profile For an out of the box set up, accept the default command
profile to define the commands that are allowed on this ATS.
This profile includes the default FlexC Command User Name
(FlexC) and Command Password (FlexC) for controlling the
panel from the RCT (e.g. SPC Com XT). This does not
support audio video verification.
For more information, see the SPC 4xxx/5xxx/6xxx Installation &Configuration

Manual.
WARNING
Ensure that port 50000 (or whichever port is selected) is open on the Firewall on
the PC where the SPC Com XT server is installed and is not in use by another
application.
28
Connecting to a Panel
Configuring a Panel in the SPC Browser or SPC Pro
6
6 Connecting to a Panel
In most cases, the engineer install the panel first before the SPC Com XT operator
commissions and connects to the panel in SPC Com XT. In some cases, the
operator manually adds the panel to SPC Com XT before the engineer installs and
commissions the panel.
The operator can commission installed panels in SPC Com XT by using the
following two methods:
 Automatically discover panels on the network and accept the panels in SPC
Com XT.
 Manually add panels in SPC Com XT.
The operator can also add panels in SPC Com XT before the engineer installs and
commissions the panels on site.
The SPC Account Code for each panel must be agreed and passed to the
operator before the operator adds panels in SPC Com XT. The SPC Account
Code must also be entered in each panel when installing and commissioning
each panel.
The following table shows the main information that you enter to commission a
panel in SPC Com XT:
Field Description
Account Code The number that uniquely defines the panel to the RCT (1-
99999999, 0 = Auto assign).
When commissioning an installed panel, the Account Code is
provided by the panel and shown in SPC Com XT, or changed
from zero by the operator.
When commissioning a panel before the engineer installs the
panel, the operator enters the Account Code in SPC Com XT. This
Account Code must also be entered in the panel.
Registration Id The unique registration ID of the ATS allows the panel to be
uniquely identified at the RCT.
When commissioning an installed panel, the Registration Id is
provided by the panel and shown in SPC Com XT.
panel, the Registration Id is either entered in SPC Com XT,
provided by the panel, or populated in SPC Com XT when the
panel comes on-line.
Encryption Key 64 hex digits.
When commissioning an installed panel, the default Encryption
Key is sent to SPC Com XT by the panel and then changed
automatically by the panel. Alternatively, the engineer can enter an
Encryption Key and pass the key to the operator to enter in SPC
Com XT.
panel, the default Encryption Key is provided by the panel when
the panel comes on-line. The Encryption Key is then changed
automatically by the panel.
Encryption Password The Encryption Password is an optional item that is used to
provide increased security during initial ATP commissioning. The
Encryption Password must be entered at the SPT and RCT
independently.
When commissioning an installed panel, the Encryption Password
is only required if the engineer specified an Encryption Password
during the installation and commissioning of the panel. This
Encryption Password must be passed to the operator to enter in
SPC Com XT.
29
6 Discovering a Panel on the Network

panel, the operator may specify an Encryption Password to provide
increased security. This Encryption Password must also be
entered in the panel.
6.1 Discovering a Panel on the Network

SPC Com XT can automatically discover panels on the network if the panels are
operational and online.
To enable SPC Com XT to discover a panel:
1. Open the Configuration Manager.
2. Click on the Panel Details tab.
3. Enable the Discover Panel enable option as shown.

4. Start and login to a SPC Com XT client.
 If SPC Com XT discovers a panel on the network, a keypad icon is
displayed in the Panel Status window for each panel that is discovered.
5. Right click on the keypad icon and click on the Accept Panel option.
- If you don’t wish to connect to the panel immediately, you can also click on
the Reject Panel option. The panel is not added to SPC Com XT.
- You can also Add a New Panel which has not yet been discovered and
which can be configured later. See ManuallyAdding a Panel [➙ 35].
There could be a delay of 10 seconds or more depending on the polling interval

configured, before the panel is considered to be online and can accept
commands from SPC Com XT.
6. Configure the panel details for the newly discovered panel in the SPC Panel
Details dialog box as described in the table below.
30
Discovering a Panel on the Network
6
7. The following settings can be configured to identity the panel to Com XT and to
customise communications between the panel and SPC Com XT. The
minimum details required are denoted by a red asterisk.
-
WARNING
If changes are made to panel settings in this dialog box, the corresponding
changes must be made locally on the panel otherwise the communications link
may fail between SPC Com XT and the panel.
Panel Info
31
Name* Enter a name to identify the panel to SPC Com XT.

Description Enter a description for the panel.
Parent* Select the parent node in the estate hierarchy that this panel
belongs to.
Type* Select the panel type from the dropdown list.
Firmware Version* Select the controller firmware version of the panel.
Address Enter an address to identity the physical location of panel.
Memo Enter any relevant notes regarding the panel.
Panel Settings (EDP panel)
EDP Panel ID* The ID of the panel. This is configured on the panel and can’t
be changed.
EDP Protocol Select the type of network protocol to communicate with the
panel. TCP is recommended.
EDP Version Select the EDP version if required. EDP Version 2 is
recommended as it is a more secure protocol.
Enable Encryption Select this option if encryption of data is required. Enter a
hexadecimal key (max. 32 digits) that will be used to encrypt
the data.
Note: The same key must be configured on the panel..
Time and Date Set the time difference (in hours) between the SPC Com XT
installation and the panel. When you synchronize the date and
time between the SPC Com XT server and a panel, this
information is used to ensure that the time zone difference is
taken onto account.
Automatic AV Data Enable this option if audio/video data is automatically
Acquisition downloaded from the panel. Id disabled, AV data must be
manually downloaded for each event.
Virtual Keypad Select the type of virtual keypad that SPC Com XT will use to
access the panel..
Network Settings (EDP panel)
IP Enabled Select this option if the IP communications protocol is used over
the TCP or UDP network.
Auto Update IP Address If the panel is configured as the polling master (see IP Polling
and Port below), select this option to enable the panel to automatically
update Com XT with its IP address and port details.
IP Polling Enabled If enabled, you can select if either the panel or SPC Com XT is
polling master i.e. initiates polling.
Note: For TCP connections, the panel is always the polling
master.
Polling Interval Enter the number of seconds between polls.
Polling Trigger Enter the number of missing polls before a network connection
fail is registered.
GPRS Enabled GPRS can be enabled as a secondary communications link if
the network fails. This option requires a GPRS modem. Note
that live audio/video streaming is not recommended through
this channel, only pre and post recordings.
Polling Interval (IP Up) Select the number of minutes between dial-up test calls when
the network link is up (0 = no automatic test calls when network
link is up)
Polling Interval (IP Down) Select the number of minutes between dial-up test calls when
the network link is down ( 0 = no automatic test calls when
network link is down)
Send test call if primary Select this option to automatically trigger a test GPRS
32
Discovering a Panel on the Network
6
fails. connection to the server if the IP network fails.

Polling Timeout Select the number of minutes to wait before the panel
automatically hangs up a GPRS call after the last successful
GPRS communication (excludes Test Calls) 0 = Don't hang up
until IP network link is up again).
Panel Settings (FlexC panel)
taken onto account.
access the panel..
FlexC Network (FlexC panel)
Encryption From the Encryption Key Type drop-down, select Only Default
Encryption Key to use the default encryption key.
For additional security, select Auto Encryption Key with
Password to automatically generate the encryption key and to
enter an Encryption Password. This password must match the
password entered at the panel side under Advanced Settings
for an ATP.
From the Encryption Key Type drop-down, select Fixed
Encryption Key: to enter your own 64 Hex-character encryption
key. The key that you enter must match the encryption key at
the panel side.
Account Code From the Account Code Assignment drop-down, select Account
Code when the installation engineer commissioned the panel
using the SPT Account Code. Enter the same value that was
entered at the panel in the SPT Account Code field. The SPT
Account Code is used for billing purposes.
From the Account Code Assignment drop-down, select Use
Registration ID to specify the Registration ID that is
automatically generated by the panel to uniquely identify the
panel to SPC Com XT.
From the Account Code Assignment drop-down, select Account
Code and Registration ID when the installation engineer
commissioned the panel using the SPT Account Code and the
Registration ID that was automatically generated by the panel
to uniquely identify the panel to SPC Com XT.
Authentication Authentication can be left at the default settings (FlexC, FlexC)
until the panel is installed and commissioned, or new users with
rights to execute commands from SPC Com XT can be
configured on the panel and the User Name and User PIN or
Web Password passed to the operator to enter in SPC Com XT.
ATPs (FlexC panel). Information in this tab only displays after the panel is successfully
connected.
Medium Displays information such as the communications interface, the
ATP category, the IP Address and Port number for each ATP
that is defined for the panel.
Polling Times Displays information such as the polling interval, retry and
timeout for each ATP that is defined for the panel. You can
reset the encryption key from this area.
ATS Info (FlexC panel)
ATS Information Displays information such as the serial number of the panel, the
name of the ATS, the installation ID of the ATS and other
information.
33
When a panel is online and communicating with SPC Com XT, the panel icon is
displayed in the Panel Status window as shown:
If the communications link fails to the panel, the panel icon is displayed in the
Panel Status window as shown:

See also
 Configuring a Panel in the SPC Browser or SPC Pro [➙ 27]
6.1.1 Adding panels to SPC Com XT before installing panels

The operator can add a panel in SPC Com XT before the engineer installs the
panel on site. After the operator adds the panel to SPC Com XT, the engineer
installs and commissions the panel by creating a new ATS/ATP on the panel and
entering the required details to match the SPC Com XT configuration.
The SPC Account Code for each panel must be specified and passed to the
operator before the operator adds panels in SPC Com XT. The operator may also
require the Registration Id for each panel before they can add panels in SPC Com
XT.
 The operator enters the specified Account Code, the Registration Id (without
dashes), and sets the Encryption Key Type to Only Default Encryption Key.
When the engineer installs and commissions the panel, they enter the specified
Account Code.
 The operator enters the specified Account Code and sets the Encryption Key
Type to Only Default Encryption Key. When the engineer installs and
commissions the panel, they enter the specified Account Code. The
Registration Id is automatically populated in SPC Com XT when the panel
comes online.
 The operator enters the specified Account Code, sets the Encryption Key Type
to Auto Encryption Key with Password, and enters the Encryption Key
Password. The Encryption Key Password must be passed to the engineer
before the engineer installs and commissions the panel. During installation and
commissioning, the engineer enter the specified Account Code and Encryption
Key Password. The Registration Id is automatically populated in SPC Com XT
when the panel comes online.
 The operator enters the specified Account Code, sets the Encryption Key Type
to Fixed Encryption Key, and enters the Encryption Key. The Encryption Key
must be passed to the engineer before the engineer installs and commissions
the panel. During installation and commissioning, the engineer enter the
34
Manually Adding a Panel
6
specified Account Code and Encryption Key. The Registration Id is

automatically populated in SPC Com XT when the panel comes online.
6.2 Manually Adding a Panel

To add a new EDP or FlexC panel to SPC Com XT:
1. Login to an SPC Com XT client.
2. Right click on an empty space in the Panel Status window.
3. Select Add and choose the EDP Panel or the FlexC Panel option.
4. Configure the new panel using the settings described in the table below.
Adding Additional Panels

1. Right click on an existing panel icon in the Panel Status window.
2. Select Add and choose the EDP Panel or the FlexC Panel option.
3. Configure the new panel using the settings described in the table below.
-
WARNING
Panel Info
belongs to.
be changed.
the data.
35
6 Manually Adding a Panel
taken onto account.
access the panel..
master.
fail is registered.
link is up)
taken onto account.
access the panel..
Encryption From the Encryption Key Type drop-down, select Only Default
Encryption Key to use the default encryption key.
For additional security, select Auto Encryption Key with
Password to automatically generate the encryption key and to
enter an Encryption Password. This password must match the
password entered at the panel side under Advanced Settings
36
Manually Adding a Panel
6
for an ATP.
Encryption Key: to enter your own 64 Hex-character encryption
key. The key that you enter must match the encryption key at
the panel side.
Account Code From the Account Code Assignment drop-down, select Account
Code when the installation engineer commissioned the panel
using the SPT Account Code. Enter the same value that was
entered at the panel in the SPT Account Code field. The SPT
Account Code is used for billing purposes.
Registration ID to specify the Registration ID that is
automatically generated by the panel to uniquely identify the
panel to SPC Com XT.
From the Account Code Assignment drop-down, select Account
Code and Registration ID when the installation engineer
commissioned the panel using the SPT Account Code and the
Registration ID that was automatically generated by the panel
to uniquely identify the panel to SPC Com XT.
Authentication Authentication can be left at the default settings (FlexC, FlexC)
until the panel is installed and commissioned, or new users with
rights to execute commands from SPC Com XT can be
configured on the panel and the User Name and User PIN or
Web Password passed to the operator to enter in SPC Com XT.
ATPs (FlexC panel). Information in this tab only displays after the panel is successfully
connected.
information.
When a panel is online and communicating with SPC Com XT, the panel icon is
displayed in the Panel Status window as shown:
If the communications link fails to the panel, the panel icon is displayed in the
Panel Status window as shown:

37
6 Editing Panel Details
6.3 Editing Panel Details

To edit panel details:
1. Login to a SPC Com XT client.
2. Right click on a panel icon in the Panel Status window.
3. Select the Edit option.

4. Edit the panel settings described in the table below.
WARNING
Panel Info
belongs to.
be changed.
38
Editing Panel Details
6

the data.
taken onto account.
access the panel..
master.
fail is registered.
link is up)
taken onto account.
access the panel..
39
6 Connection Checklist

Encryption From the Encryption Key Type drop-down, select Auto
Encryption Key to automatically generate the encryption key.
For additional security, you can optionally enter an Encryption
Password. This password must match the password entered at
the panel side under Advanced Settings for an ATP.
Encryption Key: to enter your own encryption key. The key that
you enter must match the encryption key at the panel side. You
can enter a maximum of 64 characters in the Encryption Key
field.
Account Code From the Account Code Assignment drop-down, select Normal
when the installation engineer commissioned the panel using
the SPT Account Code. Enter the same value that was entered
at the panel in the SPT Account Code field. The SPT Account
Code is used for billing purposes.
Registration ID when the SPT Account Code is not available to
the installation engineer when commissioning the panel on site.
You must enter the Registration ID automatically generated by
the panel to uniquely identify the panel to SPC Com XT. The
CMS Operator must also enter the SPT Account Code when
available and SPC Com XT sends the SPT Account Code to
the panel.
Authentication The User Name and User PIN or Web Password fields are sent
by the panel to SPC Com XT from the Command Profile
assigned to the ATS.
ATPs (FlexC panel)
information.
6.4 Connection Checklist

If SPC Com XT fails to connect to a panel, check the following items:
1. The panel is operational and online.
2. EDP/FlexC operation is enabled on the panel configuration.
3. The panel and SPC Com XT are both configured for the same network protocol
(UDP or TCP).
4. The ID of the panel is the same in both the panel (EDP ID) and the SPC Com
XT server configuration (Server EDP ID).
5. The IP address of the SPC Com XT Server is configured correctly for the
server (Server Configuration Manager) and for the client (Set SPC ComXT
Server Location button on Login screen)
6. The listening ports for the panel and network are the same on both the panel
(Network Port) and SPC Com XT (Server EDP/FlexC Port) configurations.
7. Another application is not using the TCP and UDP port configured for the panel
in the SPC Com XT configuration (Server EDP/FlexC Port).
40
Connection Checklist
6
8. The Firewall on the SPC Com XT server PC is opened for TCP and UDP traffic
for the configured panel port in the SPC Com XT configuration (Server
EDP/FlexC Port).
See also:
Configuring a Panel in the SPC Browser or SPC Pro [➙ 27]
Editing a Panel in Com XT [➙ 38]
Configuring Com XT Server Details [➙ 15]
41
Getting Started
7 Manually Starting/Stopping the SPC Com XT Server
7 Getting Started
7.1 Manually Starting/Stopping the SPC Com XT

Server
NOTICE
An operator must wait for 30 seconds after the server is restarted before logging
into a client.
If the SPC Com XT server is not running, you can manually start it
1. Click on the Windows Start menu and select Run.
2. Type in ‘services.msc’ in the field provided and press OK.
 A list of the available services are displayed is a dialog box.
3. Select SPC XT Com Server and click on the Start option of the left hand
column of the dialog box.
Alternatively, right click on SPC XT Com Server and select Start from the menu
displayed.
The SPC Com XT server can also be started or stopped from the SPC Com XT
Server Configuration Manager.
1. Run the SPC Com XT Server Configuration Manager.
42
Getting Started
Checking the Server Startup Status
7
2. If the service is running, click on the Stop Service button to stop the service.
- If the service is stopped, click on the Start Service button to restart the
service.
7.2 Checking the Server Startup Status

The SPC Com XT Server start-up event sequence can be checked the SPC Com
XT Configuration Manager. This log will indicate of there are any problems with
starting the Server.
1. Run the SPC Com XT Configuration Manager.
2. Click on the View Server Health Log button.
 The following dialog box is displayed.
3. Check to make sure that all start-up events have performed successfully.
4. Click on the Close button to close the dialog box.
7.3 Setting the SPC Com XT Server Location

If the SPC Com XT client is located on a different PC than the server, the IP of
address of the PC where the server is installed may need to be configured.
NOTICE
Contact your network administrator for advice on server IP and port addressing.
43
Getting Started
7 Logging in to the SPC Com XT Client
1. Click on the Set SPCComXT Server Location button on the Login screen.
2. Configure the following settings:

- The IP Address of PC where the SPC Com XT Server software is installed.
- The Port Address of the server. The default 8005 port address does not
require changing for most installations.
3. Click OK to return to the Login screen.
7.4 Logging in to the SPC Com XT Client

1. Click on the SPC Com XT icon in the Windows Start menu to login to the SPC
Com XT client.
 The following Login screen is displayed.
44
Getting Started
Logging in to the SPC Com XT Client
7
2. Select the language in which to display the SPC Com XT user interface by
clicking on either the English flag or the globe icon, which displays the user
interface in the custom language which is installed in SPC Com XT. (See
Importing a Custom Language [➙ 62])
3. Enter the following default operator name and password to login to the system.
These details are case sensitive and provide full administration capabilities on
the systems.
- Operator Name: Admin
- Password: siemens
4. Click on the Apply button.
7.4.1 SPC Com XT Client Main Screen
NOTICE
Some of the functions in the SPC Com XT client may not be available to some
operator profiles.
The following screen is displayed when you login to the SPC Com XT client.
45
Getting Started
This screen comprises of the following functional areas:
1 Panel Status Window

2 Panel Event and Operations Windows
3 Event Management and Operations’ Windows’ Tabs
4 Main Menu
5 Main Toolbar
6 Panel Icons (Grid View)
7.4.1.1 Panel Status Window

When you login in to the SPC Com XT client, panels and their status can be
viewed in the Panel Status window in three different modes:
 Grid View
 Tree View
 List View
You can toggle between each of these status views by clicking on the Windows
option of the main menu and selecting the Status option.
Grid View
Each panel is displayed as an icon in a grid in the Panel Status window.
To display the status of a panel, click on the required panel. The status of the panel
and the network connection to the panel is displayed either underneath the grid or
as a popup. (see Configuring Display Settings [➙ 59])
46
Getting Started
7
The status of the panel and the communications link can also be identified from the
type of icon displayed and its background color in grid view only.
To configure a panel, right click on the required panel icon on the list.
To display a legend describing each icon type and background color, select the
Legend option from the Help menu.
Tree View
Each panel is displayed within a tree structure showing its ‘estate’ hierarchy.
47
Getting Started
To display the status of the panel, click on the required panel.

To configure a panel, right click on the required panel icon in the tree.
List View
The panels are listed with details within the Panel Status window.
To display the status of the panel, click on the required panel on the list.
To configure a panel, right click on the required panel on the list.
7.4.1.2 Operations and Event Management Windows

Alarm events and panel installation details relating to the panel selected in the
Panel Status window are displayed in separate windows in the SPC Com XT client.
These windows are opened by clicking on the window tabs in the client screen.
The following windows are available to display events and installation details:
 Operations:
– Doors
– Areas
– Verification Zones
– Outputs
– Zones
 Event Management:
– Events
– Incidents
These windows can also be displayed by clicking on the Windows option of the
main menu.
48
Getting Started
7
Each window can be resized and arranged to suit individual operator requirements
as shown in the example below. In this example, the event management windows
are displayed in a separate area from the panel operations windows.
Right clicking and holding the mouse button on a window tab opens the window
and enables you to drag and drop the window anywhere in the SPC Com XT client
screen.
To restore how windows were previously arranged before being moved or resized,
select the Restore Last Settings option from the Windows menu.
If you click on the Auto-hide icon on the top right hand corner of a window, the
windows auto-hide on the right hand side of the screen and are only displayed
when any of the tabs are clicked.
49
Getting Started
7.4.1.3 Main Menu

The SPC Com XT main menu provides access to all the main functionality of the
system.
Menu Option Description
File Enables you to exit from SPC Com XT

Admin Enables you to configure settings, create and manage operators
and to import data into SPC Com XT.
Reports Enables you to generate system, event and business reports.
Windows Enables you to manage the layout of windows in the client screen.
Help Provides information on the currently installed version of SPC
Com XT .
7.4.1.4 Toolbar and Tabs
The main toolbar provides a shortcut to the different windows available within the
SPC Com XT client.
 These windows are divided into:
Client
The status of the panel and all events and incidents relating to the panel.
 Installation
All aspects of the panel configuration.
Client
Toggles between the Grid, Tree and List panel status views in the Panel Status window.
Displays all events for the panel selected in the Panel Status window.
Displays all incidents for the panel selected in the Panel Status window.
Installation
Displays the zones configured for the panel.
Displays the doors configured for the panel.
Displays all outputs configured for the panel.
Displays all areas configured for the panel.
Displays the verification zones configured for the panel.
Displays the Alarm Transmission Path (ATP) status including the medium and category.
These windows can also be displayed by clicking on the appropriate tabs in the
SPC Com XT client.
50
Getting Started
7
51
Managing Operators
8 Operator Profiles
8 Managing Operators
8.1 Operator Profiles

An operator profile provides a configuration framework which is used to control and
restrict operator access to functionality within SPC Com XT.
Access to SPC Com XT functionality for each profile can be defined on two levels:
 System-wide
Access is defined for all SPC Com XT functionality used to control and monitor
all panels connected to the system.
 Panel Specific
You can define access for specific panel related functionality for individual
panels on the system which supersede the settings for system-wide access.
Each operator that is added to the system is assigned an operator profile
depending on the level of access that the operator requires.
SPC Com XT provides three default operator profiles as follows:
 Administrator
This profile is configured to provide access to all functionality within SPC Com
XT.
This profile is usually assigned to system administrators.
 Manager
This profile is configured to provide access to a subset of the functionality
available in the Administrator profile. This profile is usually assigned to security
managers or operations managers in a Central Monitoring Station.
 General
This profile provides the lowest level of access within the SPC Com XT system.
This profile is usually assigned to operators that monitor and verify alarm
events on panels.
52
Managing Operators
Operator Profiles
8
All default profiles can be customised as required.
8.1.1 Viewing and Configuring Operator Profiles

To view and configure an operator profile:
 Click on Admin ->Operator Profile -> View/Edit from the main menu.
 The following dialog box is displayed:
53
Managing Operators
8 Operator Profiles
 Select the following options to define each profile:
Profile Name Select one of the default profiles: Administrator, Manager or General.
Description Edit the description for the profile selected if required.
Panel/System Select to view or configure access to all Com XT functionality for all panels
(System-wide) or to panel functionality for a specific panel. Panel specific
profiles can also be created using the Create Profile option of the menu
displayed when you right click on a panel in the Panel Status window.
Note: In a panel specific profile, the root node is shown as unchecked, and if
checked, the system will automatically uncheck it. Only individual elements of
the panel functionality can be enabled or disabled.
Functionality All Com XT functionality is display in a tree structure and each item can be
enabled or disabled for this profile by clicking on the appropriate check box.
Click on the Expand/Collapse button to hide or view all branches of the tree.
 Click on the Save button to save changes to the profile.
54
Managing Operators
Operator Profiles
8
8.1.2 Panel Specific Profiles

Panel specific profiles can also be created by right clicking on a panel in the Panel
Status window and selecting the Create Profile option.
The profile created for a specific panel supersedes the settings for an operator
system-wide profile for that panel.
In a panel specific profile, the root node is shown as unchecked, and if checked,
the system will automatically uncheck it. Only individual elements of the panel
functionality can be enabled or disabled.
When you create a panel specific profile, more options are available in the panel
right click menu in order to manage the profile:
 View/Edit Panel Profile
Used to view or edit the existing profile.
 Rebuild Profile
Used to rebuild the profile after new items such as zones or areas have been
configured on the panel. All newly added panel items are disabled and must be
select individually to enable them for the profile.
55
Managing Operators
8 Adding/Editing an Operator
 Delete Panel Profile

Delete the panel profile. The operator system-wide profile is applicable again to
this panel.
8.2 Adding/Editing an Operator

To add a new operator to SPC Com XT:
1. Select Admin -> Operator -> Add from the main menu.
 The Operator Settings dialog box is displayed.
56
Managing Operators
Adding/Editing an Operator
8
2. Configure the following details for each operator. (The mandatory fields are
denoted by an asterisk)
- Operator Name* - Enter a unique username for the operator that will be
used for login. Must be a least 4 characters long.
- Password* - Enter a login password. Must be a least 4 characters long.
- Title - Enter the job position of the operator.
- Department - Enter the name of the department that this operator belongs
to.
- Full Name - Enter the full forename and surname name of the operator.
Must be a least 4 characters long
- Profile Name - Select the operator profile to be assigned to this operator.
(see Operator Profiles [➙ 52])
- Active - Use this check box to activate or deactivate the operator on the
system.
- Contact No. - Enter a contact telephone number for the operator.
- Email - Enter an email address for the operator.
- Notes - Enter a description notes about the operator or their
responsibilities.
57
Managing Operators
8 Deleting an Operator
3. Click on the Add button.
Editing an Operator
To edit an existing operator:
1. Select Admin -> Operator -> View from the main menu.
2. Select an existing operator in the Operator field.
3. Edit the details as above for the operator.
4. Click on the Save button.
8.3 Deleting an Operator

To delete an operator:
1. Select Admin -> Operator -> Delete from the main menu.
2. Select the required operator name in the Operator field.

3. Click on the Delete button.
58
Configuring Display Settings
9
9 Configuring Display Settings

To configure how panels and events are displayed in the SPC Com XT client:
1. Select Admin -> Settings from the main menu.
 The following dialog box is displayed:
2. Configure the following settings for the panel status grid and for events.
Status Grid
Icon Size Select to display small, large or medium icons in the panel status grid.
Panel Status If enabled, the status information for a panel can be displayed as a pop up
when you click on a panel in the grid. Otherwise, the status information is
displayed underneath the panel grid.
Panel Filter If enabled, the filter options for the panel status display in the main toolbar.
General
Max Events to Select the amount of events to display when you click on the Events tab in the
Display Panel Operations window.
Play sound for SIA Select to enable an audible indicator on receiving a SIA event.
Events
1. Click on the Events tab to configure more settings for displaying events.
59
9
2. Configure the following settings for events.
Show Advanced Properties If enabled, the number of columns in the Events window is increased
to display additional details about events.
Standard columns include: AV Status, Server Date Time, Installation,
Source, Event Text, Zone/Door, Area, User, SIA Code.
Additional columns in the Advanced Properties window are described
in the table below.
Event Highlight Colour Click on an Event Type and click on the Change Color button to
select colors to display incoming events. This will make it easier for
operators to clearly identity incoming events.
Audio Select the audio checkbox next to an event to hear a beep for that
incoming event.
Advanced Property Name Meaning
60
9
Panel Time The panel's timestamp for an event.

ATP ID Alarm Transmission Path ID.
ATP Name Alarm Transmission Path Name.
ATS Seq. No. Alarm Transmission System Sequence Number.
ATS ID Alarm Transmission System ID.
ATS Name Alarm Transmission System Name.
Location Location of the event.
ID EDP ID or SPT Account code depending on the panel
type.
Seq. No. Event Sequence Number.
Event ID Event ID.
Server ID The unique value in the SPC Com XT database where a
given event is saved.
Modem Modem ID.
Access Denied The reason access was denied.
RF Fob ID of any RFFOB associated with the event.
Keypad ID & Name of keypad associated with the event.
Door Controller ID of any door controller associated with the event.
Expander ID & name of expander associated with the event.
Camera ID & name of the camera associated with the event.
Fail To Set The reason the system failed to set.
Card Bit Count The number of bits in the card number.
Card Format Card format such as Wiegand.
Site Code Site code.
Card Num Card number.
Alert ID & name of any alert associated with the event.
VZone Verification zone ID & Name.
CID CID event code and event address.
RPA RPA ID and name if associated with the event.
Aux Tamper ID ID of a PSU output associated with the event.
PSU Output ID ID of a PSU output associated with the event.
61
Importing Custom Languages
10
10 Importing Custom Languages

The SPC Com XT client can be displayed in English or in a custom language which
is generated using a Siemens Translation Tool.
To select a custom language for display, click on the globe icon on the Login
screen. ( )
To import a customer language:
1. Select Admin -> Import Custom Language.
2. Click on the Find Language File button to select the required language file.
 Language files have a *.dll extension.
3. Click on the Apply button to import the language.
 A message is displayed if the import was successful of if it failed.
62
Importing and Exporting Event Data
Importing Data into SPC Com XT
11
11 Importing and Exporting Event Data
11.1 Importing Data into SPC Com XT

Data saved by other SPC Com and SPC Com XT systems can be imported from
an existing database into SPC Com XT.
To import the data:
1. Select Admin -> Import Wizard.
 The import wizard is started.
2. Click on the Next button to start the wizard

3. The Database dialog box enables you to define the location of the database
and the type of data to import.
63
11 Importing Data into SPC Com XT
- Enter the name and location of the database Server that you wish to import
from, in the Server Name field, for example, local\SQLEXPRESS. Click on
the Test Server button to test if this database is accessible.
- Select the Database Type that you are importing the data from.
- Select the SPC Com Version that that the data was previously saved by,
either SPC Com or SPC Com XT.
- Click on the Next button
4. The Panel Selection dialog box enable you to select the panels that are
relevant to the data that you wish to import.
64
Exporting Data from SPC Com XT
11
- Select the panels that are relevant to the data that you wish to import.
- Use the Filter options to filter the type of data relevant to specific Panel
Types and/or when these panels were Last Accessed.
- Click on the Next button
5. If the data imports successfully, the following message is displayed on the last
page of the wizard.
- If the import is unsuccessful, a message is displayed accordingly. Go back
through the check that you have the correct import criteria
- Click on the Finish button to close the wizard.
11.2 Exporting Data from SPC Com XT

SPC Com XT can export audio and video files and alarm event data which may be
required to facilitate requests from external parties such as the police or other
security companies.
To export data from SPC Com XT:
1. Select Admin -> Export Wizard from the main menu.
 The Export wizard is started.
2. Click Next on the first page of the wizard and configure details to filter the
events to export:
65
11 Exporting Data from SPC Com XT
- Filters
- Panel - Select which panels to export data for..
- SIA Code - Select which SIA Events to export.
- Id
- EventId - Check this box and enter a specific EventId to export.
- IncidentId - Check this box and enter a specific IncidentId to export.
- Date
- Filter by Date - Check this box and enter a start and end date to filter the
export data for a specific date period.
- Audio Video Source
- Events Containing Audio/Video - Select to filter events that contains either
audio or video data or both.
3. Click on the Next button
4. Define the audio and video data for specific events to export.
66
11
- Event Selection - Select up to 10 events from the list to export.

- Export Audio Video Data
- Export Audio - Check this box if audio data for the selected events is to be
exported. Select the file format to use for exporting the audio data; WAV or
SPEEX formats
- Export Video - Check this box if video data for the selected events is to be
exported. JPG is the default video format that is exported.
5. Click on the Browse to Destination for AV data Export button to select a folder
to store the exported audio and video data and click OK.
67
11 Exporting Data from SPC Com XT
6. Click on the Next button.

7. SPC Com XT starts the data export and the progress of the export is displayed.
68
11
8. Click on the Next button when the Export is complete.

9. Click on the Finish button the last page of the wizard to close the wizard.
The exported audio, video and event data is available in the folder selected in step
(5) above. This folder can be zipped and sent to interested parties as requested.
69
Checking the Latest Version of SPC Com XT
12
12 Checking the Latest Version of SPC Com XT

To check the version of SPC Com XT that you are using:
 Select Help -> About from the main menu.
 Details of the current installed version of SPC Com XT are displayed.
70
Exiting from SPC Com XT
13
13 Exiting from SPC Com XT

To exit from SPC Com XT:
1. Select File -> Exit from the main menu, or click on the Close icon (X) at the top
right hand corner of the SPC Com XT screen.
2. Enter the Operator Name and Password of the operator that is currently logged
in.
71
Issued by © Siemens AB, 2014
Siemens AB Technical specifications and availability subject to change without notice.
Security Products
International Headquarters
Englundavägen 7
SE-171 41 Solna
Tel. +46 8 629 0300
www.siemens.com/securityproducts
Document ID A6V10335787 Installation and Configuration

Edition 28.11.2014

SPC Com XT Installation &amp; Configuration Manual

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SPC Com XT

Installation & Configuration

1 Trademark Acknowledgement .......................................................................... 5

3.1 Retrieving a MAC Address

3.2 Installing a License File

3. Click on the SPCInstallLicense.exe icon to open the following dialog box:

4 Installing SPC Com XT

4.1 SPC Com XT Software Overview

SPC Com XT Clients

SPC Com XT TCP/UDP

4.2 Third Party Software Requirements

– Windows 8 (32- or 64-bit)

4.3 Installing SPC Com XT Components

1. Insert the installation CD into the CD drive of the PC.

2. Click on the Install SPC Com XT option.

9. Click Finish to complete the installation.

4.4 Uninstalling SPC Com XT

4. Click Yes to confirm the removal of the SPC Com XT components.

4.5 Repairing an SPC Com XT Installation

5 Configuring SPC Com XT

5.1 Configuring the SPC Com XT Server

The Server Configuration Manager is located in the \Program Files\Siemens

5.1.1 Server Details

2. Configure the following details for the server:

You must be logged in as Local Administrator on the PC in order to open the

5.1.2 Panel Details

2. Enable the Discover panel enable option as shown.

This screen is also displayed automatically if you attempt to log in to the

 The following screen is displayed:

Enabling this option will slow the performance of Com XT.

5.1.5 A/V Files Path

For performance purposes, is recommended that this path is on a separate disk

5.1.6 Sur-Gard Events

2. Configure the following settings for Sur-Gard reporting:

Event Reporting Enable If enabled, all incoming alarms are forwarded to a

5.1.7 Advanced Server Settings

5.1.7.1 Server Timers

3. Enter values for the following fields:

5.1.7.2 EDP/FlexC Panel

3. Enter values in the following fields for EDP:

 Enter values in the following fields for FlexC:

3. Enter values for the following fields:

Note: Selecting ALL messages may have an effect on server

3. Enter values in the following fields:

Max Number of Threads to SPC Com XT is a multi-threading Server where multiple

5.1.7.5 A/V Timers

3. Enter values for the following fields:

Audio/Video Data Wait

5.1.7.6 Incident Open/Close

3. Enter values for the following fields.

5.2 Configuring the SPC Com XT Client

The Client Configuration Manager is located in the \Program Files\Siemens

1. Click on the Configuration Manager icon.

2. Enter values for the following fields:

5.3 Configuring a Panel in the SPC Browser or SPC

For more information, see the SPC 4xxx/5xxx/6xxx Installation &Configuration

When commissioning a panel before the engineer installs the

6.1 Discovering a Panel on the Network

3. Enable the Discover Panel enable option as shown.

There could be a delay of 10 seconds or more depending on the polling interval

Name* Enter a name to identify the panel to SPC Com XT.

fails. connection to the server if the IP network fails.

There could be a delay of 10 seconds or more depending on the polling interval

6.1.1 Adding panels to SPC Com XT before installing panels

SPC Com XT Installation & Configuration Manual

SPC Com XT Installation & Configuration Manual