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Getting started with ISO/TS 16949
Establish, Demonstrate
implement, Follow a that processes
maintain and systematic are in place to
improve a quality approach to measure, document
management achieving and analyse
system in line with continual performance to
the requirements of improvement identify areas for
ISO/TS 16949 improvement
The next few pages of the guide takes you through the Plan-Do-Check-Act (PDCA) methodology,
common in all ISO management systems and how BSI can help and support you on your
ISO/TS 16949 journey.
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Understanding the principles of
continual improvement
The Plan-Do-Check-Act (PDCA) cycle is the Whether you are the managing director setting
operating principle of all ISO management system the direction of the business, or an individual
standards, including ISO/TS 16949. focusing on a specific task, the PDCA cycle is very
useful in achieving continuous improvement.
By following this cycle, you can effectively
manage and continually improve your
organization’s effectiveness.
Act Plan
Correct and improve Establish objectives and
your plans to meet draft your plans (analyse
and exceed your your organization’s current
planned results systems, establish overall
objectives, set interim
targets for review and
develop plans to achieve
them)
Check Do
Measure and monitor Implement your plans
your actual results within a structured
against your planned management framework
objectives
Our grateful thanks go to Tim Clarke and Howard Basford, Birkenhead for the kind use of their body shop in the production of photography 5
10
tips on making
ISO/TS 16949
work for you
1 Top management commitment is vital for 6 Clearly lay out a well-communicated plan of
the system to be introduced successfully. activities and timescales. Make sure everyone
Make sure senior managers are actively understands them and their role in achieving
responsible, involved, approve resources and them.
agree to the key processes.
4 Review systems, policies, procedures and 9 Encourage your supply chain to become
processes you have in place at the moment. certified to ISO/TS 16949 to benefit from a
Then compare them with what ISO/TS 16949 robust end to end system.
asks for. Get supply chain and stakeholder
feedback on your current quality processes.
10 Regularly review your ISO/TS 16949
management system to make sure it remains
5 Adapt the basic principles of ISO/TS 16949 appropriate, effective and delivered continual
standard to your specific business objectives improvement.
and environment.
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How BSI supports you throughout
the implementation of ISO/TS 16949
Speak to someone at BSI to help you understand the process
If you are new to management systems then we know this may seem rather daunting at first. But don’t worry – just pick
up the phone to speak to one of our people. We can turn jargon into English and put you on the right track for success
– simply call 0845 080 9000.