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Business

 Growth  Strategy  
Growth  Strategy  Analysis:  Whole  Foods  Market  
 
Introduction:  
 
Whole  Foods  Market  is  a  retailer  in  the  highly  competitive  supermarket  industry.    From  
early  2010  to  September  2015,  Whole  Foods  has  pursued  an  aggressive  growth  strategy,  
primarily  through  store  expansion  and  acquisition.[1]    The  total  number  of  store  locations  
has  increased  from  289  to  431  over  this  5  year  period.  [2]  Whole  Foods  has  also  led  the  
industry  with  same  store  sales  growth  of  8-­‐10%  per  year.  [3]  These  factors  have  propelled  
Whole  Foods  Market  to  be  the  one  of  the  largest  organics  grocer  in  North  America.
 
However,  Whole  Foods  faces  increasing  pressure  from  competitors  such  as  Wal-­‐Mart,  
Kroger,  and  Harris  Teeter  who  would  like  to  capitalize  on  the  growth  trends  of  the  organic  
foods  market.    The  effects  of  the  competition  are  apparent:  In  2015,  Whole  Foods  same  
store  sales  growth  tumbled  to  1-­‐2%  per  year.    Furthermore,  analysts  have  voiced  concerns  
regarding  Whole  Food’s  future  profitability,  thus  sending  the  stock  down  ~30%  in  2015.  [3]  
Below,  we  will  explore  three  alternatives  of  how  Whole  Foods  can  grow  their  business  in  a  
strategic  and  sound  approach.  

Analysis:  
 
Scenario  Analysis:  Trends  
Over  the  past  10  years,  there  has  been  a  significant  growth  trend  within  the  organic  foods  
market.    According  to  the  USDA,  organic  food  sales  in  the  United  States  have  increased  from  
approximately  $13  billion  in  2005  to  an  estimated  $35  billion  in  2014.  [4]  
 
Scenario  Analysis:  Uncertainties  
There  are  many  uncertainties  regarding  the  future  of  the  organic  foods  market.    For  this  
analysis,  we  will  look  at  a  5-­‐year  timeframe.    The  first  uncertainty  is  what  the  average  
household  income  will  look  like  for  organic  consumers.    Traditionally,  consumers  of  organic  
foods  within  North  America  have  been  middle  to  upper  class.    However,  recent  data  
suggests  organic  foods  are  beginning  to  catch  on  with  lower  income  homes.  [5]  
   
Another  uncertainty  is  the  optimal  size  footprint  for  organic  food  stores.    On  one  hand,  
Whole  Foods  has  found  success  with  larger  footprint  stores  with  large  selections.    However,  
competitors  such  as  Trader  Joe’s  have  found  great  success  by  decreasing  their  store  
footprint  and  optimizing  their  selection.    Figure  1  shows  a  2x2  matrix  of  the  Organic  Foods  
market  uncertainties  and  various  scenarios.    
 
 
 
 
 
 
 
 
 
 
Figure  1:  Uncertainties  in  the  Organic  Grocer  Market  
 

 
 
Whole  Foods  currently  occupies  Scenario  A,  operating  fairly  large  stores  and  focusing  on  
consumers  with  the  middle  to  high  incomes.    A  growth  strategy  for  Scenario  A  would  be  to  
host  events  to  drive  consumers  to  the  existing  stores.    One  example  is  to  hold  cooking  
classes,  partnering  with  local  farmers  and  chefs.    This  growth  strategy  is  being  tried  in  
certain  markets  but  could  be  expanded  to  a  larger  portion  of  Whole  Foods  stores.  [6]  
 
Shifting  to  Scenario  B,  Whole  Foods  can  continue  to  target  higher  income  consumers,  but  
drive  growth  by  developing  express  shops  with  smaller  footprints.    These  stores  would  
benefit  from  Whole  Foods’  strong  brand  name,  but  have  lower  cost  due  to  smaller  
footprints.    Ideal  locations  for  “Whole  Foods  Express  Markets”  would  be  within  airports  or  
train  stations,  as  these  locations  are  trafficked  largely  by  their  core  consumer  and  currently  
underserved  in  terms  of  organic  food  options.      
 
Game  Theory  Analysis  
Scenario  C  and  D  are  more  complex,  because  of  the  competitive  dynamics  with  other  low  
cost  organic  grocers.    Specifically,  Wal-­‐Mart  entered  the  organic  foods  market  in  2014  with  
the  introduction  of  the  Wild  Oats  label,  hoping  to  capitalize  on  growth  in  organic  purchases  
with  lower  income  families.    To  attract  lower  income  consumers,  Wal-­‐Mart  has  pursued  an  
aggressive  pricing  strategy,  pricing  the  Wild  Oats  line  similarly  to  nonorganic  brand-­‐name  
goods.  [7]  
 
In  order  to  compete  with  Wal-­‐Mart,  Whole  Foods  plans  to  introduce  a  new  line  of  low  cost  
stores  under  the  brand  name  “365”.    These  stores  will  be  located  in  urban  areas  with  high  
foot  traffic,  and  be  smaller  in  size  compared  to  traditional  Whole  Foods  Markets.  [8]  Prices  
will  be  significantly  cheaper  than  current  Whole  Food  product  lines,  and  inline  with  Wal-­‐
Mart’s  Wild  Oats  line.    Figure  2  illustrates  a  payoff  matrix  to  help  analyze  Whole  Food’s  
various  strategic  alternatives.    
 
 
 
Figure  2:  Low  Cost  Organic  Compeition  
Whole  Foods  vs.  Wal-­‐Mart  
 

 
 
Wal-­‐Mart  has  already  entered  the  low  cost  organic  market  in  2014,  and  Whole  
Foods  has  not  yet  introduced  their  365  stores,  thus  the  market  is  currently  located  
in  the  lower  right  corner  of  the  payoff  matrix.    For  Whole  Foods,  it  is  apparent  that  
they  should  move  in  the  direction  of  the  arrow  by  introducing  the  365  store  line,  
and  attempt  to  gain  market  share  in  the  low  cost  organics  market.    With  the  
introduction  of  the  365  stores,  Whole  Foods  is  also  likely  to  steal  market  share  from  
Wal-­‐Mart,  thus  decreasing  Wal-­‐Mart’s  payoff  from  +  +  +  to  +.  
 
Synthesis  of  Findings  
After  conducting  a  Scenario  Analysis,  Scenario  D  (growth  in  low  income,  smaller  
footprint  stores)  stands  out  as  an  area  with  high  growth  potential,  while  also  
matching  Whole  Foods’  core  competencies.    Whole  Foods  is  aggressively  pursuing  
this  market  with  plans  to  open  five  “365  brand”  stores  in  target  markets  by  2016.  [9]  
This  is  an  example  of  Real  Options  Analysis  (see  Figure  3).    These  markets  will  serve  
as  test  grounds:  The  small  scale  launch  will  allow  Whole  Foods  to  determine  if  the  
365  store  is  a  viable  growth  strategy.    If  the  model  proves  successful,  Whole  Foods  
will  likely  invest  further  within  the  next  three  to  five  years.    Only  time  will  tell  if  this  
growth  strategy  will  propel  Whole  Foods  back  into  its  dominant  position  in  the  
organic  foods  market.        
 
 
   
Figure  3:  Options  Analysis  for  Whole  Foods  365  Store  Launch  
 

     
References:  
 
1.  Whole  Foods  Market  2009  Annual  Report:  
https://www.wholefoodsmarket.com/sites/default/files/media/Global/Company%
20Info/PDFs/ar09.pdf    
 
2.  Wikipedia:  Whole  Foods  Market  
https://en.wikipedia.org/wiki/Whole_Foods_Market    
 
3.  Forbes:  Is  This  The  End  Of  Whole  Foods'  Organic  Growth?  
http://www.forbes.com/sites/briansolomon/2015/07/30/is-­‐this-­‐the-­‐end-­‐of-­‐
whole-­‐foods-­‐organic-­‐growth/    
 
4.  USDA:  Organic  Market  Overview  
http://www.ers.usda.gov/topics/natural-­‐resources-­‐environment/organic-­‐
agriculture/organic-­‐market-­‐overview.aspx    
 
5.  NPR:  Can  Wal-­‐Mart  Really  Make  Organic  Food  Cheap  For  Everyone?  
http://www.npr.org/sections/thesalt/2014/04/17/304205632/can-­‐wal-­‐mart-­‐
really-­‐make-­‐organic-­‐food-­‐cheap-­‐for-­‐everyone    
 
6.  Napes  Daily  News:  Whole  Foods  launches  Blue  Zone  cooking  classes  
http://www.naplesnews.com/news/health/blue-­‐zone/whole-­‐foods-­‐launches-­‐blue-­‐
zone-­‐cooking-­‐classes-­‐ep-­‐1256167055-­‐335898291.html    
 
7.  Food  Navigator:  Wild  Oats  organic  products  now  sold  in  3800  Wal-­‐Mart  stores  
http://www.foodnavigator-­‐usa.com/Markets/Wild-­‐Oats-­‐organic-­‐products-­‐are-­‐
now-­‐sold-­‐in-­‐3-­‐800-­‐Walmart-­‐stores    
 
8.  Motley  Fool:  Whole  Foods  Market  Thinks  Smaller  to  Drive  Future  Growth  
http://www.fool.com/investing/general/2015/07/08/whole-­‐foods-­‐market-­‐inc-­‐
thinks-­‐smaller-­‐to-­‐drive-­‐fut.aspx    
 
9.  Whole  Foods  Market:  Whole  Foods  Market  announces  first  365  by  Whole  Foods  
Market  store  leases  
http://media.wholefoodsmarket.com/news/whole-­‐foods-­‐market-­‐announces-­‐first-­‐
365-­‐by-­‐whole-­‐foods-­‐market-­‐store-­‐leases    

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