1 Please confirm file version of following

file name version

SoftPhoneGUI2.exe 1.0.0.135
softpnoe.dll 2.3.4.136
software_ippt.exe 4.1.0.136
Right click on the file , then click on Propertie
tab
2Please confirm Option-About screen o
n of following 3 files are correctly installed for Patch FW v

n -32 bit OS
C:\Program Files\Panasonic\KX-NCS8100 IP Softphon
135
-64 bit OS
136 C:\Program Files(x86)\Panasonic\KX-NCS8100 IP So
136
k on Properties and the Details
out screen of IPSoftPhone is 4.1.0.135 (not 136 here)
Patch FW v4.1.0.136

00 IP Softphone

CS8100 IP Softphone
36 here)
file name version
SoftPhoneGUI2.exe 1.0.0.135
softpnoe.dll 2.3.4.136
software_ippt.exe 4.1.0.136