way, but they do send text messages. It can look like your bank might be alerting you to a problem with your account, but it's not the case. Your bank has better ways to reach you and they'll most often send a letter and email advising you that there is a secure message in your online account that you should view. They won't text you with a link or phone number to fix a cancelled, deactivated, or otherwise suspended credit or debit card.