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a r t i c l e i n f o a b s t r a c t
Article history: Ireland is still struggling to end the inequitable two-tiered health system and introduce universal health-
Received 24 May 2017 care (UHC). Public opinion can influence health policy choice and implementation. However, the public
Received in revised form are rarely asked for their views. This study describes the demographic and attitudinal factors that influ-
16 November 2017
ence the support of the public for the introduction of UHC. It provides data on a nationally representative
Accepted 18 November 2017
survey sample of n = 972. There are high levels of support for the introduction of UHC (n = 846 87.0%).
Logistic regression analyses indicated that demographic factors, such as, the location of respondent,
Keywords:
whether the respondent was in receipt of Government supported healthcare, a purchaser of private
Universal healthcare
Healthcare access
health insurance or neither; plus attitudinal factors, such as, opinions on the Government prioritising
General public healthcare, healthcare being free at the point of access, taxes being increased to provide care free at the
Stakeholder analyses point of access and how well informed participants felt about UHC were associated with agreeing with
Ireland the introduction of UHC in Ireland. This paper is timely for policy leaders both in Ireland and interna-
tionally as countries with UHC, such as the United Kingdom, are facing difficulties maintaining health
services in the public realm.
© 2017 The Authors. Published by Elsevier Ireland Ltd. This is an open access article under the CC
BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
https://doi.org/10.1016/j.healthpol.2017.11.009
0168-8510/© 2017 The Authors. Published by Elsevier Ireland Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-
nc-nd/4.0/).
148 C.D. Darker et al. / Health Policy 122 (2018) 147–156
Over recent years funding for the health service in Ireland has cross-party committee, the primary role of which is to ‘establish
declined, amidst the most severe economic crisis since the 1930s, a universal single tier service where patients are treated on the basis
while the demands for care and patient expectations have increased of health need rather than on ability to pay’ [24]. This committee,
[8,9]. The health system managed ‘to do more with less’ from 2008 called the Oireachtas Committee on the Future of Healthcare, pub-
to 2012, achieved mostly by transferring the cost of care onto peo- lished its report entitled Slaintecare in May 2017 outlining a ten
ple and by significant resource cuts [10]. This is evident in reduced year plan for the introduction of UHC in Ireland [2].
home care hours, increased wait-times, expensive agency staffing The issue around universalisation has therefore been an ongoing
and accentuated inequities of access for patients within the health background debate for decades and periodically comes to the fore
system. Alongside this there was a growing discourse in society to when the standing Government seeks to institute reforms. Despite
have a health system that is accountable, effective, efficient and these commitments by Ireland at international and national level,
capable of responding to the emerging and on-going needs of the the two-tiered system still exists. This begs the question as to why?
public. This has been illustrated through debates on UHC interna- The legitimacy and sustainability of any major policy decision
tionally [11] and in Ireland [2]. increasingly depends on how well it reflects the underlying values
The structure of the Irish healthcare system has a number of of the public. Experts and stakeholders provide essential technical
unusual features [12] and is commonly referred to as a ‘two-tiered’ input but their role is distinct from that of the citizen and cannot
system. ‘Two-tier’ refers to the fact that people who can pay pri- replace it. It is increasingly understood that citizens should be a
vately or have private health insurance (PHI) can get a diagnosis stakeholder in framing health policy decisions [25] and it is recog-
quicker and can secure faster hospital treatment, even in public nised that citizens’ values should define the boundaries of action in
hospitals, because they can afford the monthly premiums [13]. healthcare in any democracy[26–29]. This is particularly the case
About 46% of the population have PHI [14]. Those who cannot afford for UHC as patients and the public have been identified as key
PHI must often face long waiting lists for acute care [10], for exam- enablers for the implementation of any universal programme [30].
ple longer waiting times for minor operations and diagnostics such According to the OECD the general public bring new ideas and expe-
as CT scans [15]. About two fifths of the population have medical riences to the decision-making process; encourage policy makers
cards under the General Medical Services (GMS) scheme, which are to think more carefully about the objectives of health services and
means tested and mostly allocated on the basis of income. These to be more open and explicit about the choices being made [31].
cards enable people on low or no income to access general prac- The call for public participation also suggests a shift in political
tice (GP) and hospital care without charge and medicines at a low philosophy about who has the democratic right to make healthcare
cost. Healthcare financing relies predominantly on general taxa- decisions. The WHO have also used the language of rights when
tion, which accounted for an estimated 69 per cent of total financing arguing that: ‘The people have the right and duty to participate indi-
in 2015, with out-of –pocket payments by individuals and PHI con- vidually and collectively in the planning and implementation of their
tributing an estimated 13 per cent each [16]. Ireland is unusual health care’ [32]. Members of the general public want to be involved
amongst its European neighbours in not having universal access in decision-making at the national level [33] and they overwhelm-
to primary care [17]. A recent analysis conducted by the European ingly want their preferences to inform priority-setting decisions in
Observatory on Health Systems and Policies found that the high- healthcare [34].
est formal payments in any primary care system exist in Ireland, Public input into healthcare decision-making, at least in theory,
where patients without a medical card (e.g. when income rises is clearly advocated in Ireland. The importance of patient involve-
above a specified threshold) pay between D 45 and D 65 for each ment has been acknowledged in numerous policy documents such
GP visit, with no reimbursement [17]. According to recent OECD as ‘A Vision for Change: Report of the expert group on mental
data on 34 countries, Ireland is in the bottom third for both out-of- health policy’ [35], ‘The National Health Strategy: Quality and fair-
pocket expenditure and also unmet medical needs particularly in ness – a health system for you’[36], the Madden Report [37] and
relation to medical examinations [18], whereby people indicated most recently in ‘Healthy Ireland – A Framework for Improved
that they need medical treatment in the previous 12 months but Health and Wellbeing 2013–2025 [38], as well as in numerous
did not receive it [18]. Cross sectional analysis of health seeking Health Service Executive (HSE) national service plans [39–41]. In
behaviour within primary care in Ireland revealed that those who Ireland researcher-administered questionnaires with 738 patients
had to pay out-of-pocket payments to see a GP were more likely to and family members attending outpatient services reported that
put off going to the doctor than those with a GMS card [19]. Simi- 86.2% were supportive of greater patient participation in national
larly analysis on the impact of the introduction of copayments on level healthcare design, delivery and policy [42].
prescriptions reported a reduction in medication adherence [20]. The key prevailing issue relating to the Irish health system is
An antidote to this inequitable two-tiered system is UHC. Possi- how to end the inequitable two-tiered health system that exists.
ble options for the implementation of UHC, including funding and There has been one formal assessment of the general public’s views
restructuring as well as dealing with possible positive and negative and opinions on universalisation in Ireland, however, this study
outcomes are outlined in the Slaintecare report [2]. Details of the included a convenience sample of patients attending for treatment
complicated nature of the Irish health system are explained in a in a primary care setting[43]. Beyond the media headlines little
recent analyses [21]. is actually known about the general public’s views on universal
In more recent years Ireland has recommitted its intention to healthcare. We sought to identify what demographic factors and
introduce UHC by looking to change the underlying funding model opinions influence the support of the general public for the intro-
to an insurance based system – universal health insurance (UHI). duction of universal healthcare (UHC) in Ireland.
The 2011-16 Programme for Government states, “under this sys-
tem there will be no discrimination between patients on the grounds
of income or insurance status” [22]. In the final days of the previ-
ous Government, UHI became seriously delayed and abandoned 2. Materials and methods
in the run up to the 2016 General Election, with the Minister for
Health indicating on foot of the publication of costings for UHI that 2.1. Design
the multi-payer model of private competing insurance companies
is not viable stating it was ‘not acceptable, either now or any time A cross-sectional survey on the views and opinions of the gen-
in the future’ [23]. More recently the Government has formed a eral public on the introduction of UHC in Ireland.
C.D. Darker et al. / Health Policy 122 (2018) 147–156 149
2.2. Sampling dard measure for SRH and due to its format can be compared with
Irish and international data [47]. For analysis this variable was col-
A sample of 972 participants were recruited. This provided a 3% lapsed into ‘good self-rating of health’ including ‘very good’ and
margin of error with a 95% confidence level and total population of ‘good’ and ‘poor self-rating of health’ consisting of ‘fair’, ‘bad’ and
4,757,976 based on the 2016 National Census [44]. ‘very bad’.
Random sampling was employed with random digit dialling
of 85% mobile numbers and 15% landline numbers. This ensured 2.4.2. Level of healthcare cover
listed and non-listed numbers have the same probability of being Whether the participant was eligible for the GMS scheme, had
contacted. To ensure a representative sample soft quotas for age, private health insurance or neither. Due to small numbers for anal-
gender, location, and social class were monitored. The data was ysis PHI and neither were collapsed together.
weighted at analysis stage. Weightings were based on data from the
2011 Census and the Joint National Listenership Research (JNLR). 2.4.3. Social class
The JNLR includes a sample of over 16,000 respondents aged over The social grading classification system from The British
15 conducted annually over 50 weeks of the year [45]. This was used National Readership Survey (NRS) has been well established and
alongside Census data to keep weightings as up to date as possible. used since the 1960s and was employed in this study [48]. This was
determined based on a series of questions about the chief income
2.3. Procedures earner of the household in which the participant resides. This
included questions on their employment status, type of employer,
Data collection took place over a two-week period in December occupation, role and qualifications. Social class was divided into 5
2016. A market research company who specialise in healthcare categories; AB upper/middle class, C1 lower middle class, C2 skilled
research were contracted to conduct questionnaires over the phone working class, DE other working class and F farmers.
as part of an omnibus poll. The research team provided the data
collectors with definitions for all key terms used in the question- 2.4.4. Knowledge of UHC
naire and meetings took place to ensure in depth understanding Participants were asked to indicate how much they agreed with
of the topic and questionnaire. All data collectors were provided the following statement on a 5-point scale from ‘strongly agree’ to
with a full day of training, a briefing on the project and 10–15% of ‘strongly disagree’. ‘I feel well informed about universal healthcare’.
interviewer calls were monitored for quality control. Participants were asked to answer this question before being pro-
The questionnaire was anonymous and researcher- vided with the definition of UHC. Categories were collapsed down
administered over the phone. Consent was implied in completing to ‘agree’ (which included ‘strongly agree’ and ‘agree’) and ‘ dis-
the questionnaire. agree/neither’ (which included ‘neither’, ‘disagree’ and ‘strongly
Ethical approval was provided by the School of Medicine Level disagree’). The collapse of the answer categories was determined by
1 Research Ethics Committee in Trinity College Dublin (reference those participants who indicated that they did not definitely ‘agree’
20160208). or ‘strongly agree’.
ratio of those who support the introduction of UHC versus those healthcare free at the point of access were greater than the odds
who do not support the introduction of UHC in the selected group of those who were not prepared to pay higher taxes for healthcare
is greater than the reference group. If the 95% CI for OR crosses 1 free at the point of access (OR 1.91, 95% CI (1.21, 3.03)). The odds of
this indicates that there is no evidence to suggest that there is any those who felt well informed about UHC agreeing with the intro-
difference between the reference and selected group when com- duction of UHC were greater than the odds of those who did not
paring those who do and do not support the introduction of UHC in feel well informed about UHC (OR 2.13, 95% CI (1.32, 3.44)).
Ireland.
Analysis was conducted using statistical software SPSS Version
22. 4. Discussion
Table 1
Non-weighted demographic description broken down by agreement with UHC.
Age
18–24 91 10.8 2 3.1 7 11.5 100 10.3
25–44 280 33.1 20 30.8 27 44.3 327 33.6
45–64 306 36.2 24 36.9 21 34.4 351 36.1
65+ 169 20.0 19 29.2 6 9.8 194 20.0
Missing – – – – – – – –
Gender
Male 459 54.3 44 67.7 36 59.0 539 55.5
Female 387 45.7 21 32.3 25 41.0 433 44.5
Missing – – – – – – – –
Province
Dublin 243 28.7 16 24.6 12 19.7 271 27.9
Rest of Leinster 229 27.1 19 29.2 19 31.1 267 27.5
Munster 233 27.5 17 26.2 18 29.5 268 27.6
Connaght/Ulster 141 16.7 13 20.0 12 19.7 166 17.1
Missing – – – – – – – –
Education
Secondary level or lower a 392 46.8 32 50.0 16 26.2 440 44.7
Third level b 445 53.2 32 50.0 45 73.8 522 54.3
Missing – – – – – – 10 1.0
GMS Status c
GMS d 212 25.1 11 16.9 7 11.5 230 23.7
Private health insurance 466 55.1 44 67.7 44 72.1 554 57.0
Neither 168 19.9 10 15.4 10 16.4 188 19.3
Missing – – – – – – – –
Social Class
Upper middle class 138 16.3 10 15.4 20 32.8 168 17.3
Lower middle class 232 27.4 21 32.3 18 29.5 271 27.9
Skilled working class 138 16.3 7 10.8 8 13.1 153 15.7
Other working class 296 35.0 24 36.9 10 16.4 330 34.0
Farmers 42 5.0 3 4.6 5 8.2 50 5.1
Missing – – – – – – – –
The government should prioritise spending on healthcare rather than reduce taxes
Agree 731 86.4 29 44.6 37 60.7 797 82.0
Disagree/Neither 115 13.6 36 55.4 24 39.3 175 18.0
Missing – – – – – – – –
I am prepared to pay higher taxes for healthcare free at the point of access
Agree 566 66.9 19 29.2 26 42.6 611 62.9
Disagree/Neither 280 33.1 46 70.8 35 57.4 361 37.1
Missing – – – – – – – –
Self-reported health
Poor 169 20.0 16 24.6 6 9.8 191 19.7
Good 677 80.0 49 75.4 55 90.2 781 80.3
Missing – – – – – – – –
– = Not applicable.
a
Secondary level education includes primary school education (up to the age of 12) and secondary school education (up to the age of 18) and is equivalent to A Levels.
b
Third level education is any qualification above school e.g. undergraduate degree, postgraduate diploma.
c
Participants could select more than one method of health cover. A total of 74 (7.6%) participants indicated having private health insurance as well as some form of a GMS
card. These participants were included within the GMS category.
d
The state provides a general medical services (GMS) card primarily based on income but also for other criteria such as age and other government schemes. This provides
free at the point of contact access to healthcare services.
152 C.D. Darker et al. / Health Policy 122 (2018) 147–156
Table 2
Weighted demographic description broken down by agreement with UHC.
The government should prioritise spending on healthcare rather than reduce taxes 969 100.0
Agree 730 86.2 29 47.5 36 60.0 795 82.0
Disagree/Neither 117 13.8 32 52.5 24 40.0 173 17.9
Missing 1 0.1
People who can pay for healthcare should pay 970 100.0
Agree 559 65.9 46 74.2 40 66.7 645 66.5
Disagree/Neither 289 34.1 16 25.8 20 33.3 325 33.5
Missing – – – – – – – –
I am prepared to pay higher taxes for healthcare free at the point of access 970 100.0
Agree 560 66.1 20 32.3 27 44.3 607 62.6
Disagree/Neither 287 33.9 42 67.7 34 55.7 363 37.4
Missing – – – – – – – –
– = Not applicable.
a
Secondary level education includes primary school education (up to the age of 12) and secondary school education (up to the age of 18) and is equivalent to A Levels.
b
Third level education is any qualification above school e.g. undergraduate degree, postgraduate diploma.
c
Participants could select more than one method of health cover. A total of 65 (6.7%) participants indicated having private health insurance as well as some form of a GMS
card. These participants were included within the GMS category.
d
The state provides a general medical services (GMS) card primarily based on income but also for other criteria such as age and other government schemes. This provides
free at the point of contact access to healthcare services.
C.D. Darker et al. / Health Policy 122 (2018) 147–156 153
N= 4,713,993
Population of Ireland
N= 33,223
Randomly digit dialled
numbers
Excluded N= 29,295
- Not available e.g. Engaged,
no reply, voicemail, not
available to speak
N= 3,928
Phone answered
Excluded N= 2,826
- Not eligible n=1,371
- Omnibus refusal n=1,455
N= 1,102
Invited to take part in
UHC questions
Excluded N=130
- Refusals n=129
- Duplicates n=1
N=972
Completed
questionnaires
Excluded N=10
- At least one missing
observation
N=962
Included in regression
analysis
pital treatment under UHC than they currently do, but lower out of around public opinion. The questionnaire included questions that
pocket payments for primary care services. have been previously used and extensive piloting was conducted.
The current research had a number of strengths and limitations. Data collectors were trained and the data collection process was
This is a nationally representative sample with 972 participants monitored for quality. However, the sample was not weighted in
(response rate of 88%) providing the views and opinions of the terms of GMS status with the proportion of GMS holders accounting
general public on UHC at a time when one of the question marks for 23.7% (n = 230) of the sample versus 36% of the general popu-
over the implementation of a plan for healthcare in Ireland centres lation. Focusing on level of education 54.3% (n = 522) of the sample
154 C.D. Darker et al. / Health Policy 122 (2018) 147–156
Table 3
Factors Associated With Agreeing With the Introduction of UHC in Ireland (n = 962; 99.0%).
Age
18–24 Base Base
25–44 0.69 (0.31,1.54) 0.64 (0.24, 1.67)
45–64 1.10 (0.64, 1.89) 0.88 (0.41, 1.87)
65+ 0.98 (0.55, 1.72) 0.84 (0.31, 1.74)
Gender
Male Base Base
Female 1.52 (1.03, 2.24)e 1.10 (0.70, 1.74)
Province
Dublin 1.32 (0.76, 2.31) 2.16 (1.13, 4.11)e
Rest of Leinster 0.84 (0.49, 1.43) 0.78 (0.42, 1.46)
Munster 1.05 (0.62, 1.76) 1.14 (0.62, 2.10)
Connaght/Ulster Base Base
Education
Secondary level or lower b Base Base
Third level c 0.73 (0.49, 1.08) 0.90 (0.54, 1.48)
GMS Status
GMS d Base Base
Private health insurance/Neither 0.54 (0.32, 0.89) 0.53 (0.28, 0.99)*
Social Class
Upper middle class Base Base
Lower middle class 1.16 (0.50, 2.72) 1.57 (0.59, 4.20)
Skilled working class 0.91 (0.41, 2.01) 1.52 (0.62, 3.74)
Other working class 0.61 (0.26, 1.43) 1.09 (0.41, 2.84)
Farmers 0.61 (0.27, 1.35) 1.18 (0.46, 3.01)
The government should prioritise spending on healthcare rather than reduce taxes
Agree 5.35 (3.56, 8.04)e 3.43 (2.12, 5.57)e
Disagree/Neither Base Base
I am prepared to pay higher taxes for healthcare free at the point of access
Agree 3.15 (2.13, 4.67)e 1.91 (1.21, 3.03)e
Disagree/Neither Base Base
Self-reported health
Poor Base Base
Good 0.85 (0.51, 1.40) 1.21 (0.68, 2.17)
a
Logistic regression- adjusting for other factors included in the model.
b
Secondary level education includes primary school education (up to the age of 12) and secondary school education (up to the age of 18) and is equivalent to A Levels.
c
Third level education is any qualification above school e.g. undergraduate degree, postgraduate diploma.
d
The state provides a general medical services (GMS) card to households on low income. This provides free at the point of contact access to healthcare services.
e
Statistically significant.
had a third level education or higher. This is comparison to 34% of now. Internationally, these findings are of interest as countries with
the general population aged between 15 and 64 [56]. Additionally, UHC, such as the United Kingdom, are facing difficulties maintain-
caution must be taken when interpreting results as the number of ing health services in the public realm with ongoing debate on the
respondents who selected the ‘disagree’ or ‘neither’ category for privatisation of the NHS [57] and other countries, such as the United
the introduction of UHC was substantially lower that the number States, are debating universal elements for their healthcare system.
of respondents whom agreed with the introduction of UHC. The current study provides a template that can be used to explore
public opinions of UHC in other countries. There is a high level of
5. Conclusion support for the introduction of UHC in Ireland, which is influenced
by demographic, and related attitudinal factors. Patients and the
This paper is relevant and timely for policy leaders both in general public have been acknowledged as having a key role to play
Ireland and internationally. In Ireland the Slaintecare Report [2] in all areas of healthcare. This research provides timely information
has been published outlining a ten year plan for the introduction from a representative sample for the ongoing debate on the future
of UHC in Ireland and implementation remaining the key question of healthcare in Ireland. Future research should explore what peo-
C.D. Darker et al. / Health Policy 122 (2018) 147–156 155
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