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23/04/2021

CHELSEA: So, congratulations! You finished the Balboa project. Honestly, that was

the worst project. You should totally relax on your vacation.

AIDEN: Thanks. I couldn't have said it better myself. Olivia and I need a real break.

CHELSEA: I know exactly what you mean. I'm thinking of taking some days off too.

AIDEN: Cool. We actually bought tickets to fly to Koh Rong, Cambodia. We can go

diving in the morning and swimming at night.

CHELSEA: Excellent. You should spend lots of time on the beach.

AIDEN: Yeah, I'm totally with you there. All this snow we've been having is

depressing.

CHELSEA: I couldn't agree more. I'm ready to move to Hawaii!

AIDEN: Hey, we should get a couple of sundaes to celebrate the project.

CHELSEA: I was just about to say the same thing . Sundaes and espressos!

Good afternoon, everyone. Thank you all for coming. What we are here for today is
to negotiate a final price on our computer order. The negotiations are close, but we
are not there yet. What I suggest we do is review where we were at the end of the
last meeting and go from there. What's most important is that we have a deal by
the end of this meeting. So let's get started.

A quick update to make sure you know what's going on with the negotiations:  As
you know, Fred Thompson is taking the lead for our team. He's doing a great job.
I'm telling you, nobody takes advantage of   that guy! We made some
real headway today. I think we can do business with them. No final deal yet, but
we're close. We can definitely make the numbers we talked about work.

Thanks,

Ann
I have to say, I'm not very happy with the purchase I made. I bought a
very basic laptop computer. I wanted something that I could use outdoors, like
when I go camping. The company has a solid reputation, and the price was
very reasonable . The advertisement said the machine was tough and durable for
the outdoors. The first time I dropped it, it broke. I'm going to try to negotiate a
refund with the company.

Informando sua posição


 
No início de uma negociação, é importante informar claramente sua posição inicial. Use expressões como estas:
 
Deixe-me começar dizendo que precisamos de 75 m
Let me begin by saying we need 75 machines over the next six months.
próximos seis meses.
     
To begin with, you have to understand we have tough budget Para começar, precisa entender que temos limitaçõe
limitations. orçamento.
     
I'm confident that  we can work something out. Tenho confiança de que encontraremos uma solução
We were expecting  a better offer from you. Esperávamos um pouco mais de flexibilidade de sua
We have certain limitations, but  we'll try to be flexible. Temos certas limitações, mas tentaremos ser flexíve
 

Esclarecendo
 
Sua meta na negociação é conseguir o que quer. Durante a negociação, esclareça sua posição tantas vezes quant
meta.

Use estas perguntas para ter esclarecimentos:


 
Could you clarify  a point for me? Pode esclarecer uma coisa?
I'm not sure I fully understand your point. Não tenho certeza se enten
What exactly do you mean by  discount? O que quer dizer exatament
Could you  be more specific? Pode ser mais específico?
So what you're saying is, there's no way you can deliver immediately? Está dizendo que não tem c

Use estas afirmações para dar esclarecimentos:


 
So,  just to clarify, we cannot go that low. Só para esclarecer, não podemos baixar tanto o preço.
So,  to put it another way, the more you buy, the less you pay. Falando de outra forma, quanto mais comprar, menos pa
What I'm saying is, we can offer you a small discount. O que quero dizer é que podemos oferecer um pequeno
To be more specific, we can discount the price by 10 percent. Mais especificamente, podemos dar um desconto de 10%
What we mean is, that won't be possible. O que queremos dizer é que isso não será possível.
 
The best kind of negotiation ends in a win-win situation. That is, both sides feel that
the final deal was good for them. There are specific negotiating strategies that can
be used. First, separate the people from the negotiations. Don't let emotions
and personalities get in the way of an agreement. Second, don't focus too much
on preliminary offers . Try to understand what will be good for both sides. Third,
work with the other side to find solutions that will lead to a win-win result. Finally, be
honest and fair. Look at the facts on both sides. Try following these steps to
increase your chances of a win-win result.

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