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Business In The

Times Of Coronavirus:
India And The World
Table of 55 Impact On Funding Activity In India
Impact On Startup Funding

Contents
Listed Companies In India

Fundraising In The Times Of Coronavirus

62 Fundraising In The Times Of Coronavirus

03 Scope Of The Report


69 China: An Analysis

04 Introduction To The Report


77 Trends Observed

05 Executive Summary Online MICE & Development Of Remote


Workplace Operations

Increased Adoption Of Enterprisetech In India


06 Coronavirus: A Global Pandemic
Adoption Of Mandatory Sick Leave Policy

12 Impact On Global Economy


79 Behavioural Changes Observed & The
Long Term Impact

19 Impact On Sectors

Automobile Traveltech & Aviation


82 Methodology & Glossary

Technology & Smartphones Healthtech

Edtech Coworking
83 Bibliography

Work Management & Online Tools Fintech

Retail & FMCG


Scope Of
The Report
The coronavirus outbreak officially declared a pandemic by the World top 15 economies most affected by the coronavirus. The outbreak has
Health Organization (WHO). It has entered a majority of countries around cost the country about $348 Mn, according to a UN report dated March
the globe, with more than two lakh cases. The coronavirus outbreak 2020. With the impact of the virus entering the business landscape,
has not only emerged a public health crisis, but also a threat to the DataLabs by Inc42 has assessed its potential impact on industries,
world economy and businesses. underlining the possible trends ahead.

India is no different in bearing the brunt. It stares at its position among

This report seeks to provide a thorough analysis on:

The impact of coronavirus on global economy, Contemporary and future operational trends for startups
various industries and sectors,
Contingency plans for startups
startup funding activities

3 Business In The Times Of Coronavirus: India And The World


Introduction
To The Report
Affecting hundreds of thousands people home has become a new norm for employees Starting from Wuhan, China, the coronavirus
around the world, the coronavirus pandemic and stakeholders across the country. However, has impacted more than three-quarters of
has hit businesses really hard. Stock markets how services and delivery-focussed B2C the countries, with South Korea, Italy, the
have continued to crash globally, and companies can manage the majority of their United States and Iran being the most hit.
businesses running on limited resources and workforce which interacts with thousands of
supply amid fear and panic. Almost every users every day in person is something which The report seeks to provide a perspective
sector is bearing the brunt of the crisis, with they are yet to find an alternative for. on the situations and implications for the
tech giants cancelling their tech conferences businesses, and an in-depth analysis of
and suspending their operations in most As the world awaits a cure of the deadly sectors as well as businesses impacted by
affected areas. virus, the world economy is bracing for an the coronavirus outbreak.
impact much more severe compared to
With the panic among people, working from its predecessors such as SARS and MERS.

4 Business In The Times Of Coronavirus: India And The World


Global Impact Executive Summary
No. Of
Total No. Of Countries Worst Hit
Organisations
Total Cases: Total Deaths: Country: Italy
Recoveries: Impacted: Working On
381,598+ 16,559 (6,077 deaths)
101,806 166+ Medicine: 15+

Worst Hit Sectors: Best-Positioned


Aviation, Travel & Sectors: Enterprise
Tourism, Traveltech, tech, Personal
Retail, MICE hygiene

India Impact

Worst Hit State:


Region Percentage Worst Hit
Kerala
Total Cases: Total Deaths: Impacted: Fall In Domestic Sectors:
(95+ cases) &
508+ 10 15 States and Air Travel: Aviation,
Maharashtra
UTs 20 to 30% Retail
(87+ cases)

Source: John Hopkins University, DataLabs Secondary Research - *31 December 2019 To 24 March 2020

5 Business In The Times Of Coronavirus: India And The World


Coronavirus:
A Global
Pandemic
What Coronavirus Is
According to the World Health Organization (WHO), “Coronaviruses are zoonotic, meaning they are transmitted between animals and people.
(CoV) are a large family of viruses that cause illness ranging from the Detailed investigations found that SARS-CoV2 was transmitted from
common cold to more severe diseases such as Middle East Respiratory civet cats or bats to humans and MERS-CoV from dromedary camels
Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS- to humans. Several known coronaviruses are circulating in animals that
CoV). Coronavirus disease (COVID-19) is a new strain that was discovered have not yet infected humans.”
in 2019 and has not been previously identified in humans. Coronaviruses

Common signs of infection include:

Respiratory symptoms Fever Cough


(breathing difficulties, shortness of breath etc.)

In more severe cases, infection can cause:

Pneumonia Kidney Failure

Severe Acute Respiratory Syndrome (SARS) Death

7 Business In The Times Of Coronavirus: India And The World


“Standard recommendations to prevent infection spread include regular showing symptoms of respiratory illness such as coughing and sneezing,”
hand washing, covering mouth and nose when coughing and sneezing, according to the WHO.
thoroughly cooking meat and eggs. Avoid close contact with anyone

How It Spreads
Simply put, COVID-19 spreads in a way similar to flu.

A coronavirus-positive person releases droplets of infected fluid while coughing, sneezing or exhaling

These droplets fall and settle on nearby surfaces and objects - such as desks, tables, telephones etc.

Others can catch the COVID-19 infection by coming into contact with contaminated surfaces and
Human
Contact then touching their eyes, nose or mouth.

Coronavirus can also be transmitted by being close - say one metre - to an infected person by
breathing; as one comes in contact with the droplets exuded by an infected person.

Fluid “Most persons infected with COVID-19 experience mild vulnerable than those under 40. People with weakened immune
Contact symptoms and recover. However, some go on to experience systems and people with conditions such as diabetes, heart
more serious illness and may require hospital care. The risk of and lung disease are also more vulnerable to serious illness,”
serious illness rises with age: people over 40 seem to be more the WHO explains.

Contaminated
Objects

8 Business In The Times Of Coronavirus: India And The World


Geographical Spread Of COVID-19 Around The Globe

381,598+ Cases Reported Around The World


The total number of deaths due to COVID-19 during the period stood at 16,559

*31 December 2019 To 24 March 2020


Top 5 Worst Hit Countries (In Terms Of Deaths)

Italy— 6,077 China— 3,160 Spain— 2,311 Iran— 1,812 France— 860

9 Business In The Times Of Coronavirus: India And The World


Asia is the Worst Impacted Continent Followed By Europe
84% (81K out of 96K) confirmed cases in Asia was from China

10.9 %

87.6 %

Asia Europe Other America Oceania Africa

*31 December 2019 To 20 March 2020

10 Business In The Times Of Coronavirus: India And The World


Italy Had The Highest Mortality Rate

Countries Confirmed cases Mortality rate In comparison to SARS


and MERS, coronavirus is
Italy 47021 8.6%
less lethal but far more
widespread in terms of the
Iran 19644 7.3%
number of individuals infected.
Spain 21571 5.1% The number of confirmed
COVID-19 cases so far is 44
UK 3983 4.4% times compared to MERS and
13.5 times compared to SARS.
China 80967 4.0%

COVID-19 Vs Its Peers


MERS Had The Worst Impact With A Mortality Rate Of 34%

Virus type Time period Confirmed cases Mortality rate

*31 December 2019 To 24 March 2020


COVID-19 As of 21 March 2020 275,434 4.12%

SARS As of July, 2003 8,098 9.60%

MERS As of Jan, 2020 2,519 34.30%

H1N1 (Swine Flu) Apr 2019- Aug 2020 (0.7 to 1.4) Bn 0.02%

11 Business In The Times Of Coronavirus: India And The World


Impact On
Global Economy
Stock Markets Feel The Heat
US, European, Hong Kong and Indian stock markets suffered sharp losses between
January 10 and March 16

50,000.0 According to the United Nations


Conference on Trade and
41,600
Development (UNCTAD), the
40,000.0 COVID-19 is estimated to cost the
world economy $1 Tn in 2020, besides
31,390 the damage to human life.
28,824 28,638
Closing Index Point

30,000.0
China’s overall exports contracted
23,917 23,064 17.2 per cent in dollar terms in January
20,152 and February.
20,000.0 17,002
13,958 Consumer expenditure towards
10,852 traditional sectors such as retail,
10,000.0 7,588 restaurants, tourism and aviation has
5,151 declined, and is expected to drop
further in the coming months.
0.0
FTSE 100 NYSE Nikkei Dow Jones (DJI) Hang Seng Sensex
Consumer habits are expected
to change, with consumer spend
10 Jan 2020 16 Mar 2020 shifting to new-age sectors such
as hyperlocal delivery, online
conference/meeting tools and
e-commerce.

13 Business In The Times Of Coronavirus: India And The World


Coronavirus Outbreak In China To Cost $348 Mn To Indian Trade
As per UNCTAD estimates the total trade impact is $47 Bn, highest in EU and the US

$20 K

15597

$15 K
Impact (In $ Mn)

$10 K

5779
5187
$5 K 3816
2645 2296
2165 1917
1369 1087 1077
733 660 425 348
$0 K

a
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Si

Sw
d
p

Un

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ro

Un
Eu

Economies

Source: UNCTAD, DataLabs Analysis

14 Business In The Times Of Coronavirus: India And The World


Information In The Digital Era
Creating Awareness Using Digital Means
At a time when authorities are discouraging physical gatherings, tech SOS alert dedicated to the coronavirus outbreak. Governments around
companies are coming to the rescue, and the joint efforts by communities the globe are providing information on the pandemic using consumer-
are clearly visible. Google has teamed up with the WHO to launch an friendly means such as messages in collaboration with telecom operators.

Google Providing Links To Official Websites To Aid The


Spread Of Genuine Information On Coronavirus

Tech companies are helping the public in the best way possible. Facebook
is providing the WHO with free ads for spreading awareness on the health
crisis facing humanity, as well as updating its vigilance policies to deal
with the spread of disinformation and fake news.

Not only Facebook but also many other social media companies such as
Twitter, YouTube and TikTok have stepped up vigilance efforts to eradicate
the promotion of coronavirus-related conspiracy theories. For instance,
the WHO has joined TikTok to suggest measures people can adopt to
help in protecting themselves and others.

Twitter has rolled out a warning label linking to the Centers for Disease
Control and Prevention (CDC) for the search term ‘coronavirus’, and
Facebook deployed a box into the news feed directing users to the US
agency’s page on COVID-19. The WHO itself has released its own myth
buster resources for the public. Not just that, tech giants such as Microsoft,
Google and Zoho are providing free access to advanced features enabling
collaboration while working from home or from remote areas.

15 Business In The Times Of Coronavirus: India And The World


So, with all the possible ways of easy communication through digital means, government organizations and tech companies have joined hands
to ensure public safety in all aspects.

16 Business In The Times Of Coronavirus: India And The World


17 Business In The Times Of Coronavirus: India And The World
Fake News & The Panic
At a time when people around the globe are engulfed in fear emanating companies are taking all measures possible to limit the dissemination of
from news on the spread of the deadly disease, this has widened the scope fake information.
for panicked consumption of information - whether official statements
issued by government agencies or mere rumours doing rounds in the digital For instance, Pinterest has limited its search results for coronavirus and
media. Phones are flooded with misinformation and rumours around the related terms to internationally-recognised health organisations, and
COVID-19 outbreak. For countries such as India, it is all the more difficult Youtube added a link to the WHO’s COVID-19 page to the top of its
to cope up with such a situation due to a slew of factors, such as the search results page, and is even taking steps to remove misleading or
size of crowds and the absence of enough health institutions. The spread fake videos from its platform.
of fake news can be restricted by way of WhatsApp encryption. Tech

However, there is a platform which is still underperforming in the time of the public to rely on credible sources such as the WHO tfor information,
coronavirus. Due to encryption, misinformation is often spread in leaps and and check the source of any received information thoroughly before
bounds through WhatsApp. Authorities are making efforts to encourage sharing it with others.

18 Business In The Times Of Coronavirus: India And The World


Impact On
Sectors
Automobile: The United States
General Motors & Tesla Stock Prices Take A Dip Amid COVID-19 Fear
China acts as a major destination for automotive parts export for the US
domestic market

40
General Motors Stock Price (In USD)

24.69 USD Mon, 9 Mar


35

30

25

20
21 Feb 2 Mar 10 Mar

Date

Source: Google Finance, DataLabs Analysis

20 Business In The Times Of Coronavirus: India And The World


1,000

608.00 USD Mon, 9 Mar


900
Tesla Stock Price (In USD)

800

700

600

21 Feb 2 Mar 10 Mar

Date

21 Business In The Times Of Coronavirus: India And The World


Automobile: India
S&P BSE Auto Index Plunges As COVID-19 Pandemic Intensifies In Asia
Coronavirus spread is expected shrink India’s auto production by 8.3% in 2020

18,000 China accounts for 27% of India’s


imports of auto components.
14962.65 Mon, 9 Mar
Additionally, the prolonged panic
17,000 and fear in the fallout from the
coronavirus outbreak in India
will impact the overall sales of
Index Points

automobiles in the country, in


16,000
which test drives play a major role
in attracting potential buyers.

15,000

14,000
18 Feb 24 Feb 27 Feb 3 Mar 6 Mar

Date

Stock 10-Feb-2020 16-Mar-2020 Closing Price% (10 Feb to 16 March) 2020

Tata Motors 168.9 83.0 -51%

Mahindra 528 392 -25.9%

Maruti 6892.9 5480.25 -20.5%

22 Business In The Times Of Coronavirus: India And The World


Technology: The United States
NYSE Tech Index Showing Signs Of A Slowdown Over The Past Month
As of March 9, the closing price of the index was 17% lower compared to that of
on 10 Feb. 2020

26,000

1976.46 Mon, 9 Mar


24,000
Index Points

22,000

20,000

18,000
19 Feb 27 Feb 6 Mar

Date

Stock 10-Feb-2020 16-Mar-2020 Closing Price% (10 Feb to 16 March) 2020

Microsoft $189 $135 -20%

Google $1,509 $1,073 -19%

Apple $322 $242 -17%

23 Business In The Times Of Coronavirus: India And The World


Technology: India
BSE Teck Index Takes A Deep Dive As Well
As of March 9, the index was down 10% compared to February 10, 2020

8,500

7264.43 Mon, 9 Mar

8,000
Index Points

7,500

7,000

14 Feb 19 Feb 25 Feb 28 Feb 4 Mar 9 Mar

Date
Source: Google Finance, DataLabs Analysis

24 Business In The Times Of Coronavirus: India And The World


Stock 10-Feb-2020 16-Mar-2020 Closing Price% (10 Feb to 16 March) 2020

WIPRO 240.9 179.8 -25%

Infosys 773 583 -24.6%

TCS 2,162 1,696 -21.5%

Impact on the technology sector


Facebook cancelled its F8 Developer Conference which is the Microsoft warned investors that revenue in the business segment
company’s biggest tech event this year that includes its windows operating system and surface devices
would likely miss earlier forecasts
Apple temporarily shutdowns it’s all 42 retail stores in mainland
China The cancellation of around 12 high profile tech conference
incurred economic loss worth $1 Bn
Google temporarily closes all its offices in mainland China,
Hong Kong and Taiwan

Name Organiser Location Status


Mobile World Congress GSMA Barcelona Cancelled
F8 Developer Conference Facebook Inc. San Jose Online
Adobe Summit Adobe Inc. Las Vegas Online
Google I/O Alphabet Inc. Mountain View Cancelled
GPU Technology Conference NVIDIA San Jose Online
Snap Partner Summit Snap Inc. Los Angeles Online

25 Business In The Times Of Coronavirus: India And The World


Edtech
To shield their economies from the fast-spreading pandemic, policymakers The nationwide shutdown of schools in 29 countries has impacted almost
around the globe have mandated temporary or indefinite lockdowns 391.5 Mn students and another 20 countries have implemented provincial
of schools or universities in a bid to ensure public safety. According to school closures, according to UNESCO, which has also released a guide
UNESCO, 49 countries across Africa, Asia, Europe, the Middle East, North for distance learning solutions in an attempt to mitigate the loss.
America and South America have announced or implemented closures
of schools and universities as of March 12.

Global monitoring of learners affected by school closures caused by COVID-19

Country-wide
school closure

Localized school
closures

26 Business In The Times Of Coronavirus: India And The World


Education tech (edtech) comes to the rescue as the coronavirus crisis limits adoption in the long term is obvious and there is a huge potential for
access to physical classrooms.The segment is making learning accessible edtech startups to explore the Indian market.
through means of technology.
In FY2018, the gross merchandise value of edtech startups stood above
When students are forced to remain captive indoors, the burgeoning $120 Mn, a surge of 48 per cent compared to the previous year.
demand for different ways of remote learning has picked up like never
before; edtech companies are working to help the students in every way At this juncture, the role of online learning has expanded with Indian edtech
they can. startups offering free access to study material for students.

With the spread of the coronavirus outbreak, the rise in technology

Free access to school students from classes 1 to 12 till April


Free mathematics and English lessons access to school students from classes 1 to 3 and
mathematical and scientific concepts for classes 4 to 12

Free access to school students from classes 5 to 12

Free access to live classes


Offering learning live and online by joining hands with schools in Bengaluru, New Delhi,
Kerala, and Hyderabad
Option for schools to opt for end-to-end online tutorials through the startup’s content or
use school’s own content

27 Business In The Times Of Coronavirus: India And The World


Extended the free trial period for its online courses to 14 days

Free access to Internshala Trainings, e-learning platform, for the students of Kerala, Jammu
and Kashmir, and Ladakh till March 31.

Free access to lessons to students appearing for UPSC, banking and railway exams
Pooling in educators to offer 20,000 free live classes

Free access to lessons


Putting efforts in doubling the number of free videos

Free access to app till April

Free access to online classes on competitive exams

Deeper internet penetration along with the rampant use of smartphones With technology coming to the rescue amid the coronavirus pandemic,
and other connected devices has exponentially increased the capitalisation edtech platforms have already begun to witness a surge in users. According
opportunity in the Indian edtech segment. This trend is attracting investors, to a Quartz India report, Gradeup’s daily enrolments have risen 25 per
resulting in huge funds for Indian startups. In FY2018, the gross merchandise cent, which underlines the huge potential for online learning— a trend
value of edtech startups was above $120 Mn, marking a surge of 48 per expected to prevail in the years to come.
cent compared to the previous year.

28 Business In The Times Of Coronavirus: India And The World


Online Work Management Tool
Despite Hard Times In The Market Zoom Stock Surges
The Zoom stock soared 29% between February 12 and March 9

130
113.75 USD Mon, 9 Mar

120
Zoom Stock Price (In USD)

110

100

90

80

19 Feb 24 Feb 27 Feb 3 Mar 6 Mar 11 Mar

Date

Source: Google Finance, DataLabs Analysis

29 Business In The Times Of Coronavirus: India And The World


10.00%
(% change) daily closing price

5.00%

0.00%

-5.00%

-10.00%
16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

Zoom has added 3.5 times more monthly active users since February 24 compared to 2019. Businesses are widely adopting video/audio conferencing
solutions to conduct meetings and to enable remote work operations for their workforce. This has resulted to a surge in downloads and the number
of active users of online work management tools. This is reflected in Zoom shares which are drawing more and more buying interest with the rising
popularity of remote working solutions in the backdrop of the coronavirus pandemic.

30 Business In The Times Of Coronavirus: India And The World


Work From Home In India
Businesses around the world have already started experimenting with Adoption of video conferencing technologies in the time of coronavirus
work-from-home protocols. Many companies including Bounce, Snapdeal, has led to multifold growth in their usage; companies such as Webex are
Uber, Ola, Swiggy, Zerodha, Flipkart, Paytm, Unacademy, Meesho and witnessing a boom in traffic.
Instamojo - are encouraging their employees to start working from home.
Companies have to deal with a distributed workforce thanks to the There are many free collaboration tools available in the market today
coronavirus, and efficient communication is the backbone of this newly that can be utilised by companies for better collaboration:
warranted mode of operation.

Remote Collaboration Tools For Small To Mid Size Companies

Team Chat Meetings Task Management Document Collaboration

Code Collaboration & Design Collaboration Video Team Monitoring


Management

31 Business In The Times Of Coronavirus: India And The World


Tools such as Google’s Docs and Sheets are always there for better collaboration.

Tech companies such as Google, Microsoft, Zoom and Zoho are doing their part by providing free access to some of their paid services, thus making
the remote collaboration much more effective and easier.

32 Business In The Times Of Coronavirus: India And The World


Companies are reportedly experiencing multifold growth in their app downloads. Here are some highlights:

Global downloads of apps such as Tencent Conference, WeChat Work, Zoom, Microsoft Teams and Slack have surged nearly five fold so
far this year.

From 1.4 Mn new users in the first week of January, the figure jumped to a record 6.7 Mn in the first week of March across the App Store and
Google Play platforms, according to app analytics firm Sensor Tower.

Zoom Video Communications’ daily active user base has grown 67% since early January, according to data from Apptopia.

By January-end, the company’s run rate stood at a hundred Bn annual meeting minutes. The company also removed the time limit from
video chats using Zoom’s free service for affected regions.

The boom was recently highlighted in Zoom’s financial results for the October-December period, as the company’s total revenue came in
at $188.3 Mn, marking an year-over-year increase of 78%.

Microsoft’s Teams platform witnessed a six-fold increase in meetings, calls and conferences in China since January-end.

Mobile app usage grew three-fold.

Slack’s revenue rose to $181.9 Mn in the December quarter—a gain of 49% compared to the corresponding period a year ago.

On an average, free sign-ups of Cisco’s Webex in affected countries are up seven times compared to the pre-outbreak period, according
to the company.

33 Business In The Times Of Coronavirus: India And The World


The Work From Home Boost
Since the initial spread of coronavirus in January, new downloads of Zoom have
exploded in affected regions. The U.S. is just starting to catch up

350000

300000
Number of downloads

250000

200000

150000

100000

50000

0
03/12/19 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb 03/11/20

Date

Zoom Cloud Meetings (App) Worldwide Zoom Cloud Meetings (App) U.S.

Source: Apptopia, DataLabs Analysis

34 Business In The Times Of Coronavirus: India And The World


No businesses are left unattended by the companies. Companies such its clients the option to switch their call centres into work-from-home
as cloud communication service provider Ozonetel have started offering models in a seamless way.

No Drop In Productivity
Companies are using tools to track the progress of work being done by With the rising number of companies sending their employees home to
their employees from home to make this mandatory transition smooth and work, and collaborate digitally, there is a clear surge in the adoption of
effective. Some of the highly adopted tools for tracking the progress of tools enabling such operations. Collaborative work solutions are also
staff working from home are Time Doctor, Toggl, RescueTime and Timely. expected to clock multifold growth in near future.

35 Business In The Times Of Coronavirus: India And The World


FMCG & Retail: The United States
NYSE U.S. Market Consumer Goods Sector Index Takes A Double Dip
The index had plunged 12% between 11 February to 9 March 2020

2,500

2,117 Mon, 9 Mar


2,400
Index points

2,300

2,200

2,100
21 Feb 2 Mar 10 Mar
Date

Top Retail Stock Trends Goes Red In The US

Stock 10-Feb-2020 16-Mar-2020 Closing Price% (10 Feb to 16 March) 2020

Home Depot 240.61 164.9 -31%

Target Corp. 116.98 93.79 -20%

Walmart 115.25 106.76 -7%

36 Business In The Times Of Coronavirus: India And The World


FMCG & Retail: India
BSE Fast Moving Consumer Goods Index Slide As Consumer
Hysteria Intensifies
Between 11 Feb to 9 March the index plunged by 10%

12,000
Supermarkets and retail outlets
are bracing for a drop in footfalls
10467.14 Mon, 9 Mar with the growing number of mall
11,500
and shopping complex shutdowns.
India’s overall retail sector will
Index points

also be highly affected. On the


11,000 contrary, hyperlocal services and
e-commerce websites are expected
to gain traction, highlighting the
impact the coronavirus outbreak will
10,500
have on traditional retail sales.

10,000
18 Feb 24 Feb 27 Feb 3 Mar 6 Mar
Date
Source: Google Finance, DataLabs Analysis

Stock 10-Feb-2020 16-Mar-2020 Closing Price% (10 Feb to 16 March) 2020

Future Group 341 153.1 -55%

ITC 210.55 147.25 -30%

HUL 2159.3 1941.9 -10%

37 Business In The Times Of Coronavirus: India And The World


The Game Of Masks & Sanitisers

Google Searches Related To Hand Sanitisers Surged Exponentially In


India And The USA Over The Past Month
Popularity higher in USA as compared to India

100
Popularity Score (0 to 100

75

50

25

0
16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

India USA

Source: Google Trends, DataLabs Analysis

38 Business In The Times Of Coronavirus: India And The World


Online Popularity Of Facial Mask In India Surpasses The United States
In India popularity of facial mask reached its peak on 4th March 2020

100
Popularity Score (0 to 100)

75

50

25

16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

India USA

Source: Google Trends, DataLabs Analysis

With the growing demand and limited supply for hand sanitisers and (from INR 10 to 40), while that of an N95 mask has jumped 3.3 times (from
facial masks amid the panic, the prices of such products have spiked to INR 150 to 500).
record levels. The price of a basic surgical mask has surged four times

39 Business In The Times Of Coronavirus: India And The World


Healthcare: The United States
NYSE Health Care Sector Index On A Downward Trend As Well
As of 9 March 2020, the closing price of the index was 11.8% lower compared
to 11 Feb 2020

28,000

24206.95 Mon, 9 Mar Since China accounts for a large


27,000
portion of the supply of drug
ingredients, the COVID-19 outbreak
Index points

will have a major impact on the


26,000 supply chain for the pharmaceuticals
industry.

25,000

24,000
21 Feb 2 Mar 10 Mar

Date

Stock 10-Feb-2020 16-Mar-2020 Closing Price% (10 Feb to 16 March) 2020

McKesson 162.14 121.3 -25%

UHG 287 225 -21.6%

Pfizer 38 30.2 -20.2%

40 Business In The Times Of Coronavirus: India And The World


Healthcare: India
S&P BSE Healthcare Index Dips 829 Points On March 9 Compared
To 11th February
The index had plunged 6% in the same period

14,500

13505.03 Mon, 9 Mar

14,000
Index points

13,500

13,000
20 Feb 2 Mar 10 Mar

Date

Stock 10-Feb-2020 16-Mar-2020 Closing Price% (10 Feb to 16 March) 2020

Sun pharma 420 369 -12.3%

Cipla 445 396.4 -10.9%

Alkem 2585.2 2,426.9 -6%

41 Business In The Times Of Coronavirus: India And The World


Aviation And Travel: Global
Steep Decline In NYSE Arca Global Airline Index Over The Past Month
As of 9 March 2020, the index had plunged a whopping 37% compared to 11 February

120

NYSE’s Arca Airline Index - a


69.91 Mon, 9 Mar
modified equal dollar weighted
index designed to measure
100
the performance of highly
Index points

capitalised and liquid international


airline stocks - is an adequate
80 way to quantify the impact of the
coronavirus outbreak on the US
airline industry.

60

18 Feb 21 Feb 26 Feb 2 Mar 5 Mar 10 Mar

Date

Stock 10-Feb-2020 16-Mar-2020 Closing Price% (10 Feb to 16 March) 2020

UAL 79.47 35.5 -55%

Delta Airlines 58 35.8 -38%

Southwest Airlines 57.42 37.52 -35%

42 Business In The Times Of Coronavirus: India And The World


Aviation & Travel: India

Stock Prices Of Both Indigo And Spicejet Have Plunged Drastically


Over The Past Month
From 11 Feb. to 9 March, Indigo plunged by 16% whereas Spicjet witnessed 28% decline

1500
1213.20 INR Mon, 9 Mar

1400
Indigo Stock (In INR)

1300

1200

1100

1000
18 Feb 24 Feb 27 Feb 3 Mar 6 Mar 12 Mar

Date

Source: Google Finance, DataLabs Analysis

43 Business In The Times Of Coronavirus: India And The World


100

63.70 INR Mon, 9 Mar


Spicejet Stock (In INR)

80

60

40

18 Feb 24 Feb 27 Feb 3 Mar 6 Mar 12 Mar

Date

The rising number of flight cancellations and a slump in air travel demand is
expected to take a troll on the working capital of airlines. Refunds against
cancellations and the cost of daily operations are likely to pile up, hampering
the overall performance of the carriers in the coming quarters.

44 Business In The Times Of Coronavirus: India And The World


Shares Of Indian-Origin Travel Tech Companies Take A Hit
The stocks of MakeMyTrip and Yatra sank 35 per cent and 32 per cent respectively
between February 11 and March 9

30
19.01 USD Mon, 9 Mar
MMYT Stock (In INR)

25

20

15

21 Feb 2 Mar 10 Mar


Date

Source: Google Finance, DataLabs Analysis

45 Business In The Times Of Coronavirus: India And The World


4.0
2.50 USD Mon, 9 Mar

3.5
YTRA Stock (In INR)

3.0

2.5

2.0
21 Feb 2 Mar 10 Mar

Date

In a bid to halt the spread of the coronavirus outbreak, India has suspended the grant
of visas for a month with few exceptions. The travel industry has taken a big blow due
to the coronavirus outbreak, as March and April are believed to be the peak season
for Indians traveling both within the country and abroad. Indian tour operators are
staring at losses of up to $500 Mn thanks to booking cancellations from China and
other countries due to the coronavirus crisis; those losses can multiply four-fold if
the situation lasts for the entire year.

46 Business In The Times Of Coronavirus: India And The World


Real Estate, Coworking & Shared Office Spaces: The United States

Realogy Holdings Stock Price Declines Amid Market Panic


As of 9 March the stock plunged 46% compared to 2th February

12
6.67 USD Mon, 9 Mar
Realogy Holdings Stock (In USD)

10

24 Feb 3 Mar 11 Mar

Date

47 Business In The Times Of Coronavirus: India And The World


10.00%
(% Change) Daily Closing Price

0.00%

-10.00%

-20.00%
16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date
Source: Google Finance, DataLabs Analysis

48 Business In The Times Of Coronavirus: India And The World


Real Estate, Coworking & Shared Office Spaces: India

S&P BSE Realty Index Takes A Hit


The index tumbled 18 per cent between February 12 and March 9

2,400
1,972.96 Mon, 9 Mar

2,200
Index Points

2,200

1,800

1,600

18 Feb 24 Feb 27 Feb 3 Mar 6 Mar 11 Mar

Date

49 Business In The Times Of Coronavirus: India And The World


2.50%

0.00%
(% Change) Daily Closing Price

-2.50%

-5.00%

-7.50%

-10.00%
16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

In addition to the country’s traditional realty market, new age markets such as co-
working/living as well as shared office spaces are also expected to bear the brunt
of the coronavirus pandemic, especially the pay-as-you-go model-based products.

50 Business In The Times Of Coronavirus: India And The World


Financial Sector: The United States
JP Morgan Chase And Bank of America Stock Tanks As Panic Intensifies
On 9th March Both JP Morgan and Bank of America stock plunged 13% and 14.7%
respectively, highest in the past month

10.00%

5.00%
(% Change) Daily Closing Price

0.00%

-5.00%

-10.00%

-15.00%
16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

JP Morgan Chase Bank of America

Besides the traditional finance sector, new age fintech instruments are expected to suffer due to decreasing business activity and narrowing
consumer expenditure.

51 Business In The Times Of Coronavirus: India And The World


Financial Sector: India

BSE Bankex Index Bleeds


The index dipped 9.4 per cent between February 13 and March 12

36,000
30,384.17 Mon, 9 Mar

34,000
Index points

32,000

30.000

28.000

26.000

19 Feb 25 Feb 28 Feb 4 Mar 9 Mar

Date
Source: Google Finance, DataLabs Analysis

52 Business In The Times Of Coronavirus: India And The World


Stock Price Of Two Top Banks In India Plunges Overtime
On March 12 both HDFC and ICICI bank tanked more than 8% as COVID-19 cases
rise in India

2.50%

0.00%
(% Change) Daily Closing Price

-2.50%

-5.00%

-7.50%

-10.00%
16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

HDFC ICICI

With self-isolation and contactless communication becoming the need volumes and value - and in turn enhance the utility of fintech products such
of the hour, the demand for home delivery and digital payments is poised as payment gateways, mobile wallets and prepaid payment instruments
to grow. This will give an impetus to digital transactions - in terms of both (PPIs).

53 Business In The Times Of Coronavirus: India And The World


About DataLabs The research wing of Inc42 Media, DataLabs specialises
in producing comprehensive data-driven and insightful

by Inc42 reports about the ballooning Indian startup economy.

Quoted & Trusted By The Media Worldover

30K+ 10K+
Actively Tracked Report
Startups Downloads

New Reports

15+ 12+
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Impact On
Funding Activity
In India
Frequency Of Funding Deals Decreasing With Growing Fear Of
Coronavirus In India
The total deal count in February was 12% lower than that of January

20

15
Funding Deals

10

12-Jan-2020 26-Jan-2020 9-Feb-2020 23-Feb-2020

Date

Deal Count SMA(5 Day)

Source: DataLabs

The volume of funding deals in the first two months of 2020 fared better 119 in the year-ago period. Despite having a good start so far in 2020, the
compared to the corresponding period a year ago. In January-February hysteria surrounding the COVID-19 pathogen has affected the frequency
2020, the total number of deals stood at 154, up 29 per cent compared to of deals in the ecosystem.

56 Business In The Times Of Coronavirus: India And The World


Startup funding stats between (2 Jan.to 9 March)

173 total number of 81 startups funded Edtech sector with


funding deals at seed stage highest

Capital Inflow In Indian Startup Ecosystem Slowing Down As Investor


Meetings Get Hampered
Although the total capital inflow ($3.1Bn) was higher than the previous years—$1.8 Bn
raised the previous year, but a slowdown is evident in the trendline

800
Funding Amount ($ Mn)

600

400

200

12-Jan-2020 26-Jan-2020 9-Feb-2020 23-Feb-2020

Date (2 Jan. to 6 March)

Funding amount ($Mn) SMA(5)


Source: DataLabs

57 Business In The Times Of Coronavirus: India And The World


Out of the four primary stages of startup funding - seed, growth, late and meetings, which are losing popularity among startups dramatically due to
bridge, the most impacted are the growth (Series A and B) and late(Series the coronavirus crisis, startups have fallen prey to increasing precautionary
C and above) stages. Given that high-value deals mandate physical measures adopted by the government and the public alike.

Startup funding stats between (2 Jan.to 9 March)

$3.1 Bn worth of 9 Mega funding rounds Enterprisetech sector with the


total funding ($100 Mn and above) highest capital inflow

58 Business In The Times Of Coronavirus: India And The World


Public Tech Companies In India
Market Hysteria Reflected In Tech Stocks
The Stock Prices Of Both IndiaMart and Just Dial Is On A Downward Streak
Over The Past Month

10.0%
%change (Daily Closing Price)

0.0%

-10.0%

-20.0%
16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

IndiaMart Just Dial

Source: DataLabs

59 Business In The Times Of Coronavirus: India And The World


Naukri and Matrimony Stock Prices Slide As Well In Accordance With An Overall Downfall In
The Market

7.50%

5.00%
(% Change) Daily Closing Price

2.50%

0.00%

-2.50%

-5.00%

-7.50%

16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

Naukri Matrimony

Source: Google Finance, DataLabs Analysis

60 Business In The Times Of Coronavirus: India And The World


Tejas Network Takes A Double Dip Whereas Infibeam Continues To Plunge Further

10.00%
(% Change) Daily Closing Price

5.00%

0.00%

-5.00%

-10.00%

-15.00%

16-Feb-2020 23-Feb-2020 1-Mar-2020 8-Mar-2020

Date

Infibeam Tejas

Source: Google Finance, DataLabs Analysis

61 Business In The Times Of Coronavirus: India And The World


Fundraising In
The Times Of
Coronavirus
Startups thrive on virality – pitch decks, marketing Social distancing has become ingrained in our vocabulary
collateral and KPIs scream the term in bright colours as as people strive to stem the dissemination of the virus and
investors look for this essential element before committing fight this the best way they can.
to a company. But to paraphrase “Star Wars: A New Hope”
– “this is not the virality you were looking for”. But as the dust settles and people adjust to the WFH
imposition, founders and investors have one word in mind,
COVID-19 or Corona Virus Disease 2019 has permeated in addition, to cover (safety) and continuity: capital. To
Siddarth Pai all aspects of life for mankind, especially for startups and understand the interplay of the COVID-19 on startups and
Founding partner & investors. Many have grappled with the issue of Work investors, it’s important to look at the macro effects of
CFO, 3one4 Capital from Home (WFH) and are creating and open-sourcing the virus and its implications on the two players: startups
playbooks of best practises and tools to tackle the issue. and investors.

Meetings and conferences have been cancelled or postponed; stand-ups


have moved online and long commutes have given way to LAN bandwidth
management.

Macro
The most visible sign of the virus’ impact on capital is the sheet hollowing of the listed space – making all rises and falls in fund value and startup
out of the capital markets worldwide. The precipitous fall is in danger of stock slower, but stickier.
reversing close to 6 years of gains for stock market investors globally as
investors rush to cash out and sit on liquidity. Funds normally value their portfolios based on the most recent funding
round (known in the industry as the Price of Recent Investment methodology)
The slide is in no danger of ending as the US markets have hit the lower as it offers the closest analogue to a stock-ticker for the underlying
circuit breaker thrice in the past week itself. Marquee stocks such as portfolio. Commonly, only in cases of a force majeure event, erosion of
Berkshire Hathway are trading at book value and in India, during Holi, the substratum of the business or the lack of a funding round amongst
the only colour that investors saw was red. others do the VCs mark down their investments.
Those in the private markets (VCs and startups) have been insulated from
this fall. After all, the private markets lack the price discovery and liquidity

63 Business In The Times Of Coronavirus: India And The World


In the world of capital raising in the private markets – the source of funds investment figure that they must achieve via diversification into various
for VCs and by consequence, startups, all come from LPs. In the typical VC asset classes (gold, debt, bonds, real estate, stocks, etc). But if you look
structure, the fund managers are known as General Partners or GPs and into the investments of any LPs – be they large endowments, family offices,
the investors in said funds are known as Limited Partners or LPs. etc – their primary investments are always in the listed space with venture
being part of their allocation strategy.
The money from the LPs flows into the funds floated by the GPs and
ultimately, to startups. The source of funds for the LPs has always been the And therein, as the Bard says, lies the rub.
listed markets – be it in debt instruments like bonds or equities like stocks,
hedge and mutual funds or other such investments. Very seldom do LPs sit For a fall in the public markets have a bleeding effect onto the startup
on cash, i.e, keep funds parked in fixed deposits or their current accounts. world as well.

Their asset allocation strategies always keep a minimum return on

Impact Of Corona On VC Fundraising


The common consensus amongst VCs is that they all fall into two categories:

Those who are fundraising

Those who just finished fundraising

VCs, like startups, too need to raise funds. They have decks, undergo due performance, thesis and an ask in terms of a capital commitment. They
diligence and make quarterly reports to their LPs, similar to the cycle that aren’t as adversely affected as the newer breed of GPs coming out.
startups endure. Their cycles are typically longer than startups -with funds
taking around 6-18 months to close out depending on the GP, sector, For the new GPs – VC fundraising is still an old school as it places greater
experience, etc. importance on a face-to-face meeting initially to get a good read of
the GP.
For the more established GPs with a strong LP base – the fundraises can
be as simple as an email and a call announcing the new strategy, prior For those who are fund-raising and who are new GPs, their processes have

64 Business In The Times Of Coronavirus: India And The World


gotten harder as the three largest pools of capital for Indian VCs – USA, Indian LP pool is also reeling from a sliding stock market, tepid real estate
Singapore and China – are under various stages of travel restrictions. The market and a liquidity crunch that India is emerging from

Compounded by tax policies that make gains from startups suffer a tax
rate that’s 2.54x the one for listed gains, a holding period that’s twice that
of listed entities and the lack of liquidity, fundraising in India for VCs just
got harder.

The silver lining is that the rout in the stock market and the relative stability back for foreign investors and gains from the listed space.
of the private markets is making VC and startups a more attractive asset
class for LPs the world over. India needs to capitalise on this and create Those who completed their fundraises are more secure, but they also
more conducive policies that don’t discriminate against startups as face another issue – capital calls in the time of the Corona Virus. VCs
opposed to listed companies so that greater value creation can happen who have raised funds are grappling with capital calls being postponed
here and rupee capital is less discriminated against than foreign capital. due to LP requests as exiting the market and going back six years is a
prospect few can stomach. While many LPs have exited their positions,
For context, gains from startup share sales for Indian investors suffer from the ramifications are still being felt.
the “superrich surcharge” announced in July 2019 whereas it was rolled

Impact Of Corona On Startup Fundraising


As go the VCs, so go the startups. Startups rely primarily on two broad sources of funds:

Angel investors

Institutional investors

65 Business In The Times Of Coronavirus: India And The World


Angel investors usually consist of CXOs, ex-entrepreneurs, friends and Corporations across the world are sitting on large amounts of cash
family who are looking to support somebody they know, back a passionate and due to changes in regulations and taxation, cash distributions to
idea or give back to the ecosystem. For them, their sources of funds are shareholders via dividends and buybacks have become more expensive.
prior gains from exits, salaries, savings or gains from the markets. They’re also more cognizant of the role that startups and entrepreneurs
play in disruption and they’re more than willing to participate in the
Many are looking at conserving capital at this point as the world seems startup ecosystem to stop themselves from becoming obsolete. Indians
to collapse around them, in terms of capital markets. Some, due to issues corporates have started investing in and acquiring startups from India.
like the angel-tax, have also moved their startup investments into Angel
Funds and VCs. Angel investing has been on the decline for a few years But the most curious absentee in the Indian startup story has been India’s
and the sector formalises and others have moved onto different products homegrown tech giants – who are more comfortable acquiring foreign
such as funds. But the capital market hit has affected them as well. startups rather than Indian ones. Though the reasons for this are yet to
be articulated, one hopes that the companies with the largest cash
For the institutional investors, VCs have already been covered, as have balances and the strongest alignment with India’s startup tech scene will
their LP base. But one source of funds that’s strongly coming into vogue also become its largest customer and patron – similar to how the US’s
is Corporate Venture Capitalists or CVCs. These are the captive venture Silicon Valley and China have become the largest funders and acquirers
arms of large corporates who look to diversify their business or identify in their countries.
cutting edge technology to invest in, learn from and even acquire.

Sectors And The Way Forward


Startups in sectors like travel, co-working or other areas which rely on the us. Hirings have been put on hold and the luxury of larger offices will fall
convergence of crowds will face a tough time raising funds. But those in to the wayside.
the attention economy – media, content, etc and those in software and
productivity tools are seeing their metrics rise and will be well placed to A lasting effect of the Coronavirus will be how offices are going to evolve
come out of this rut stronger than ever. – we’ll see WFH playing a more prominent role. This will also see rent
– amongst the largest cost centres along with salaries and marketing
The consensus amongst the community is that capital will become tighter come down as startups evolve to more geographically diversified and
across the board. Many startups are looking to cut their burn and firm remote teams.
up operations to wait out this Capital Winter that has descended upon

66 Business In The Times Of Coronavirus: India And The World


The markets, its often remarked, operate on two primary emotions: fear Startups are also going to rely on existing investors to stay funded and
and greed. Fear leads to the markets haemorrhaging and greed sees M&A via stock deals will come into play as cash starts drying up. These
them rising back. This is personified as the Bulls and the Bears, the animal will be testing times for the ecosystem and one thing will be common to
spirits symbolising the rise (Bulls) and fall (Bears). We’re currently in a bear startups and mankind in general during these times of the Coronavirus:
phase as capital will become scarce.

67 Business In The Times Of Coronavirus: India And The World


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68 Business In The Times Of Coronavirus: India And The World


China:
An Analysis
2020 marks the last year of the country’s 13th Five-Year Plan, and the office, entertainment, retail and education. On the flipside, industries such
efforts to meet the targets are on the rise. as tourism and aviation industries have taken a major blow, with 400,000
group travelers from China expected to cancel their trips to Japan before
China has taken a number of measures to meet a range of key aspects March, according to the Japan Association of Travel Agents.
laid out in its economic policy, including the moves by its central bank -
the People’s Bank of China - to ease the reserve requirement ratio and The supply chain of the manufacturing sector is also expected to be hurt
to lower the loan prime rate. The deadly coronavirus outbreak has also badly. Since the epicentre of the coronavirus outbreak, Wuhan, China,
provided China with few positives along the way: the application of new is an automobile manufacturing base, the tremors of this are likely to be
technologies has accelerated, and the scope increased for development felt in the global automobile business.
of new businesses in areas such as health, logistics, automation, online

70 Business In The Times Of Coronavirus: India And The World


China Coronavirus: Death Toll Rises As The Pandemic Spreads
80,796 total cases and 3,169 deaths were estimated in China till March 10, 2020

100K

80K
Total Coronavirous Cases

60K

40K

20K

0K
22

24

26

28

30

Fe 1
3

7
9

11

13

15

17

19

Fe 1
23

25

27

29

10
2
b

ar
b

ar
b

ar
ar
b

b
b

b
b

ar
Fe

b
n

b
n

b
b
n
n

Fe
n

Fe
Fe

Fe

Fe

M
Fe
Fe

Fe
Fe

M
Ja
Ja

Ja

Fe
Ja

Fe
Fe
Ja

M
Date

The world today shares a common value chain, and any disruption in its second largest economy is bound to result in a significant turbulence for
all. As the Chinese economy experiences a major hit due to the coronavirus outbreak, China’s GDP growth is estimated to decline to 4.9 per cent
in 2020, according to the Organisation for Economic Co-operation and Development (OECD)

71 Business In The Times Of Coronavirus: India And The World


Hit On Economy By The Outbreak
China’s GDP growth is expected to slow down to 4.9% for 2020

6.1
6.4
6
5.1 5.6
GDP growth (%)

4.9
4.9
4
3.3
2.9 2.4
2

2019 2020 2021

Year

World India China

Source: DataLabs Analysis, OECD

China’s share in the global economic activity increased drastically from 2002 to 2019. This is why the adversities faced by China are bound to spill
over to the world economy. Despite China’s speedy recovery from the coronavirus, a substantial drag is likely on global growth.

72 Business In The Times Of Coronavirus: India And The World


China’s Rising Share Of Global Activity
China is more integrated in the global economy

24

20

16
% Share

12

0
Global Global GDP Global Global Global FDI
Industry Trade Tourists

2002 2019

73 Business In The Times Of Coronavirus: India And The World


China accounts for a large share of global commodities demand

60

50

40
% Share

30

20

10

0
Aluminium Copper Nickel Zinc Lead Natural Cruid Oil
Rubber
Date

2000 2018

Note: Share of industry, GDP and trade in constant US dollars. Share of global FDI in current US dollars. Data for the tourist share refer to 2002 and
2017, and data for FDI refer to 2005 and 2018. Industry data are on a value-added basis and include the construction sector.

Source: OECD Economic Outlook database; OECD FDI in Figures, October 2019; and World Bank.

74 Business In The Times Of Coronavirus: India And The World


The extent to which China, the world’s largest goods trader, can end up imposing on the rest of the world cannot be underestimated and is rather
self-explanatory, given that the country contributes more than 30% to the world economy

Base-case Scenario: Potential Economic Impact Of The Coronavirus


Outbreak
China’s contribution to the decline in global GDP is the highest

Q1 Q2 Q3 Q4
0.0

-0.1

-0.2
% Difference From Baseline

-0.3

-0.4

-0.5

-0.6

-0.7

-0.8

Date

Demand Equity + Commodity prices Uncertainty Total

75 Business In The Times Of Coronavirus: India And The World


Contributions to change in world GDP in 2020

% pts
Q1 Q2 Q3 Q4
0.0

-0.1

-0.2
Contribution in %

-0.3

-0.4

-0.5

-0.6

-0.7

-0.8

Date

China Other Asia-Pacific Europe N America Commodity exporters Other World

Note: The first panel shows the contributions to the decline in the level global GDP. Commodity exporters are Argentina, Brazil, Chile, Russia,
of GDP from the different element of the shock. The second panel shows South Africa and other non-OECD oil-producing economies. See text
the contributions of differents regions and countries to the decline in for details of the shocks applied.

Source: OECD calculations using the NiGEM global macroecomics model.

76 Business In The Times Of Coronavirus: India And The World


Trends
Observed
Online Conferences/Meetings/Events And Development In Remote Workplace Operations On The Rise
With the spread of the coronavirus outbreak, companies are encouraging their employees to switch to virtual meetings using solutions
such as video conferencing and teleworking. In order to continue meetings without disruptions, several companies are exploring
technologies such as BYOM, or Bring Your Own Meeting. Tech giants such as Google, Microsoft and Zoom Communications are
providing support in this area, by either allowing access to their premium services for free or removing the related time limits. In the age
of digitalisation, it is paramount to collaborate remotely from anywhere at any time in the world. This change will lead to a bigger
impact and the adoption of such solutions in the long term.

Increased Adoption Of Enterprisetech In India


With self isolation on the rise and diminishing physical contact in meetings, the adoption of enterprise tech products is likely to
increase, and give a phillip to Indian enterprise tech startups. These companies relied heavily on forgein clients until now, given the
popularity of the traditional style of running businesses - which involved regular physical meetings - in the country . Tools such as task
management, video conferencing and digital contract management are likely to witness the highest traction.

Adoption Of Mandatory Sick Leave Policy


On an optimistic note, even if the situation gets back to normal soon. Corporates as well as startups will adopt mandatory sick leave
policies covering even minute and common health problems such as flu and fever, which are highly ignored in India especially in the
small and midsize business (SMB) segment. Overall adoption of such measures will result in a healthy and clean work environment
throughout businesses across the country.

78 Business In The Times Of Coronavirus: India And The World


Behavioural
Changes
Observed & The
Long Term Impact
Currently, everybody is in a state of panic. The panic has set in to an extent that human existence is in jeopardy, triggering excessive demand for
household items such as hand sanitizers.

here’s a surge in sales of staples as well as products of daily necessities and personal hygiene in the backdrop of the fast-spreading coronavirus
outbreak. Sales growth numbers range from 15 per cent to 45 per cent across categories.

The World Health Organization has stressed upon the adoption of everyday practices such as frequent handwashing to fight the deadly
pandemic.

Consumers have become more aware of the available supply chains and how they works. China, being India’s second largest trading partner
for long, accounted for 13.7 per cent of India’s imports in 2018-19. Awareness about relevant supply chains and alternatives will be pivotal in
shielding local businesses from the coronavirus-induces global crisis.

There is clearly the need for Indian startups to act responsibly and equip themselves with realistic contingency plans in the time of Covid-19.
There is a need for startups - big or small - to expedite the adoption of processes in a timely and logical manner to ensure public safety. Many
startups have sensed a lack of communication between their management and employees in adhering to government policies in containing
the spread of the pathogen. On the contrary, many startups have already taken bold and strict steps to fight the outbreak; while Paytm and
Flipkart have shifted their employees to work-from-home protocols, Ola has placed hand sanitizers in its walk-in stores across the country.

In order to make robust contingency plans, the responsibility of startups only begins at maintaining hygiene in office space and offer work-
from-home alternatives to their employees. They have to think of sustainable solutions that can ensure operability even under coronavirus
circumstances. Investors such as Sequoia Capital have taken initiatives such as the issuance of letters to startup founders outlining practices
that can protect businesses in best possible ways should things go south.

80 Business In The Times Of Coronavirus: India And The World


Are Indian Startups Acting Responsibly?

There is clearly a need for Indian startups to be well equipped with of closely monitoring the situation and following relevant government
contingency plans during these times. With big players acting slow on recommendations, there is clearly a lack of communication from some
taking the necessary steps like Swiggy sending a safety advisory to startups to their employees. On the other hand, there are many Indian
delivery partners in Delhi on March 3, no release of information to Zomato startups who are taking strict measures to avoid any loss such as Paytm
delivery agents about proper food handling to avoid infection by the and Flipkart providing its employees work from home, Ola has kept
company, there is high time for Indian startups to sense the urgency sanitizers in its walk-in stores across the country.
for taking necessary action. As claimed by multiple startups in terms

Contingency Plans For Startups

The responsibility is not limited to maintaining a hygienic workplace and Internet speed fluctuations, power outages and employees attrition but
providing work from options for companies. But, the responsibility stretches with such outbreaks taking place, there is high time for Indian startups to
beyond this and towards keeping startups running even in coronavirus brace themselves up and manage when there is major loss experienced.
outbreak circumstances. This reminds us of our responsibility to have Startups need to have strong plans in terms of leadership succession
contingency plans in place during these tough times. planning and clear planning of workflow and team structure.

Investors like Sequoia Capital are initiating such efforts by issuing letters to For instance, a recent note from Easy Home Finance accessed by Inc42
founders about how to manage business better and plan for contingencies has documented the plan of action for the business if the office building
in case things go further south. or an employee or a senior employee is quarantined. It laid out the
team structure in such a scenario, which makes the process clear to all
Till now, startups have been prepared for the short term contingencies like stakeholders.

81 Business In The Times Of Coronavirus: India And The World


Methodology & Glossary
The reported cases used in the report is till 20 March 2020, the primary mentioned otherwise. The mortality rate is calculated on the basis of the
data source for COVID-19 related cases is from the tracker established by number of deaths recorded divided by the number of confirmed cases.
John Hopkins University. The analysis done on stock prices and indexes is The stock prices of companies listed on Indian market is in INR.
on the adjusted closing price, the base date is 10 February 2020 unless

Glossary

COVID-19 Growth Stage


Coronavirus Series A and B

MICE Late Stage


Meetings, Incentives, Conferencing and Exhibitions Series C and above

$X Bn VC
Billion in USD Venture Capital

$X Mn Angels
Million in USD Angel Investors

Seed Stage
<Pre sereis A

82 Business In The Times Of Coronavirus: India And The World


Bibliography
WHO

United Nations

John Hopkins University

DataLabs by Inc42

https://inc42.com/buzz/coronavirus-and-startups-contingency-and-business-continuity-plans-come-into-focus/

https://unctad.org/en/PublicationsLibrary/ditcinf2020d1.pdf

https://www.gadgetsnow.com/tech-news/coronavirus-this-is-how-government-will-be-using-your-phone-to-spread-awareness/

articleshow/74534001.cms

https://www.tiktok.com/@who

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/myth-busters

https://www.businessinsider.in/tech/enterprise/news/microsoft-has-quietly-started-offering-free-trials-of-its-premium-teams-chat-app-to-

support-public-health-and-safety-amid-the-coronavirus-outbreak/articleshow/74466444.cms

https://cloud.google.com/blog/products/g-suite/helping-businesses-and-schools-stay-connected-in-response-to-coronavirus

https://www.theverge.com/2020/3/3/21163972/pinterest-showing-custom-search-results-coronavirus-misinformation

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

https://fortune.com/2020/03/18/zoom-is-zooming-despite-coronavirus/

https://www.cnet.com/news/zoho-offers-free-work-from-home-software-for-coronavirus-careful-businesses/

https://ozonetel.com/blog/how-your-call-center-can-handle-a-sudden-work-from-home-emergency/

http://www.oecd.org/berlin/publikationen/Interim-Economic-Assessment-2-March-2020.pdf

83 Business In The Times Of Coronavirus: India And The World


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84 Business In The Times Of Coronavirus: India And The World

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