WORK EXPERIENCE SHEET

 Instructions: 1. Include only the work experiences relevant to the position being applied to.

2. The duration should include start and finish dates, if known, month in abbreviated form,
if known, and year in full. For the current position, use the word Present, e.g., 1998-
Present. Work experience should be listed from most recent first.  

 Duration: JUNE 13, 2017 - PRESENT

 Position: Teacher I
 Name of Office/Unit: TANGLAW NATIONAL HIGH SCHOOL
 Immediate Supervisor: DR. ARMANDO M. OLMEDO
 Name of Agency/Organization and Location: DEPARTMENT OF EDUCATION, DAVAO DEL
NORTE

 List of Accomplishments and Contributions (if any)

o N/A

 Summary of Actual Duties

o Teaches one or more grade levels using appropriate and innovative teaching
strategies
o Facilitate learning through functional lesson plan
o Monitors and evaluate students’ performances
o Maintains updated students’ progress regularly
o Counsels and guide students
o Support activities of governmental and non-governmental organizations
o Facilitates curricular and co – curricular activities
o Developed action plans in Research
o Designed training/activities program for the Research Department
o Maintains daily routine (classroom and office cleanliness and management)
o Maintains good relationship with students, parents, co – teachers and other
stakeholders.
o Performs other related functions.

 Duration: OCTOBER 30, 2015 – JULY 14, 2017

 Position: FINANCIAL CONSULTANT
 Name of Office/Unit: SUTHERLAND GLOBAL SERVICES INC.
 Immediate Supervisor: REY CAUSING
 Name of Agency/Organization and Location: SUTHERLAND GLOBAL SERVICES INC.,
QUIRINO, DAVAO CITY
 List of Accomplishments and Contributions (if any)
N/A
 Summary of Actual Duties

o Answering incoming calls and respond to customer’s emails

o Management and resolve customer complaints
o Identify and escalate issues to supervisors
o Provide product and service information to customers
o Research, Identify, and resolve customer complaints using applicable software
o Process orders, forms and application
o Route call to appropriate resources
 o Document all call information according to standard operating procedures
o Recognize, document and alert the management team of trends in customer calls
o Follow up customer calls when necessary
o Upsell products and services
o Complete call logs and reports
o Other duties as assigned
 Duration: AUGUST 14, 2015 – OCTOBER 28, 2015
 Position: CASHIER
 Name of Office/Unit: LTS. SUPERMARKET, NCCC MALL
 Immediate Supervisor: LIM TIAN SU
 Name of Agency/Organization and Location: LTS. SUPERMARKET, NCCC MALL
MATINA CO. MAA, DAVAO CITY
 List of Accomplishments and Contributions (if any)
N/A
 Summary of Actual Duties

o Calculate the cost of services

o Accept payments
o Calculate and return change when required by the payment method
o Maintain adequate change denominations in the cash drawer and request additional
change
o Answer customer questions about products or services
o Reconcile cash drawers and sales receipts
o Process sales transactions
o Prepare cash count sheet and cahier’s report at the end of the day
o Prepare deposit, withdrawal and fund transfer slip if necessary
o Secure pawned jewelries inside the vault
o Performs other related functions.
o Performs other related functions.

MARY GRACE T. BOOC

(Signature over Printed Name
of Employee/Applicant)

Date: JANUARY 25, 2021