PAPAG. DMD3A.
PRACTICE MANAGEMENT
LESSON 002
DENTAL PRACTICE MANAGEMENT
“Knowledge is of no value unless you put it into
practice” - Anton Chekhov
Dentist - employment
• academics (teaching/research)
• hospitals
• general dental practice
• specialized dental practice
• writing (journalism)
• organizations and management
• armed services
- practice management can be defined as the
organization, administration and direction of a
professional practice in a style that facilitates
quality client care, efficient use of time and
personnel, reduced stress to staff, and financial
probability
factors to be considered before establishing
dental practice:
- selection of place / location (target market)
- selection of space
- financial assistance
- selection of equipments and instruments
- designing of dental office
selection of location
who is your target market?
- check out your competition (look for existing
dental clinics within your vicinity at least 1 mile in
radius from your chosen location
- rural or urban?
- rural: locals in the barrios
- provincial practice; lesser competition;
lower overhead costs; people may not be
open to modern approach; logistics my be
challenging especially laboratories and
supplies availability
- urban: urban city dwellers
- city (highly commercial areas); higher
competition; higher overhead costs;
people tend to be more open to modern
treatment approach; closer to more
laboratories and suppliers
- socioeconomic classes: ultra-rich, rich,
middle class, poor
- accessibility: is it close to transport systems?
- foot traffic: are there presence and movement
of people walking around the chosen location?
selection of space
- building or space should be well ventilated, have
proper water and drainage system as well as
power connection. (see if the building follows
proper permits and DENR compliance)
- building should preferably be on ground floor
and have parking facility for both dentist and
patients
- select place where more area is available than
present requirement so that it can be expanded if
required
- it is also possible to practice at home by making
some alterations
financial assistance
- many nationalized banks, private sector banks
and state financial corporations give help to
establish professional career for a new graduate
but watch out for interests and hidden charges
- family (highly recommended)
- investors
business plane for dentistry
- a business plan is a written document that
describes and analyzes a proposed or current
business and includes a marketing plan, a
management plan, and a financial plan
types of business entities
a.) sole proprietorship- is the most basic type of
business organization you can run in the Philippines.
it can be established by just one person, referred to
as sole proprietorship. essentially, your business in
a sole proprietorship is an extension of yourself, so
the assets and liabilities of your business are also
your own assets and liabilities
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- your personal tin number will be used
advantages:
- ease of starting
- freedom to make decisions
- owner keeps all profits
- pride of ownership
disadvantages:
- limited sources of funds
- long hours and hard work
- unlimited risks
- limited life of the business
*sole proprietorship registrations*
- Register your business name at the Department
of Trade and Industry:
- make sure to search the DTI website to
see if there are any businesses in
existence that have a name similar to
yours
- 5 years validity
- Register with the Barangay
- once your have received your certificate of
registration from the DTI, it’s time to go to
the Barangay where your business is
located to fill out an application.
- in addition, you will need to submit your
DTI Certificate of Business Registration,
two valid IDs, and a proof of residence
- Register your sole proprietorship business with
the Mayor’s Office (Mayor’s Permit)
- after receiving your Barangay certificate of
business registration, register your
business at the municipal office in the city
where your business is located
- Register with the Bureau of Internal Revenue
(BIR)
- after you receive your certificates and
permits from DTI and LGU, it’s time to
register your sole proprietorship business
with the BIR
- you will be required to fill out a BIR form
1901, which is an application to register
your business
- you will also have to pay for registration
(BIR form 0605) and register your book of
accounts and provide any receipts or
invoices you have for the business
- after all of this you will be able to claim
your certificate of registration (COR) (BIR
form 2303)
b.) partnership
- a partnership company is a legal form of business
operation in the Philippines between two or more
individuals who share and manage both the
profits and losses of the company.
- after a corporation, a partnership company is one
of the most preferred entities in the Philippines
- not under DTI, rather it is under the Security and
Exchange Commission (SEC)
c.) corporation
- is a legal entity that is separate and distinct from
its owners
- corporations enjoy most of the rights and
responsibilities that individuals possess; they can
enter contracts, loan and borrow money, sue and
be sued, hire employees, own assets and pay
taxes
- some refer to it as a “legal person”
- also under SEC
- possibility of acquiring foreign investors
*professional tax (PTR): a person earning an
income from salary or anyone practicing a
profession such as chartered accountant, company
secretary, lawyer, doctor etc. are required to pay this
tax
- 300 php only will be charged every month of
January
*types of practice*
a.) solo practice: dentist manages all types of
cases according to his capacity
b.) group practice: dentists trained in different
specialities form a group and practice in the same
office
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c.) solo practice with visiting specialties: single personnel management

dentists manages cases in his office, but calls - daily communication and regular staff meetings
specialties whenever required encourage participation of all personnel
- full time receptionist, dental assistant
*leading your dental enterprise* - desirable traits of dental team: warm, empathetic
- there is a difference between a business owner personality
and a business leader. business leaders lead - business association with a good dental lab which
successful businesses. if you want to run a great delivers work on time
dental business, you must start on the path to - fair salaries and good benefits are necessary for
become a great leader. the good news is that job satisfaction
leadership can be learned and developed over
time
- the four critical areas of leadership listed below
provide the fuel and the rudder for your business:
- vision: the primary role of the leader of
a dental business is to set the vision.
put simply, you decide where the
business is going. without a vision, you
and your team will wander aimlessly.
- goals: successful business leaders
establish clear short-term and long-term
goals based on detailed and
incremental plans to achieve those
goals. without clear goals, progress and
success cannot be measured; must be
feasible and time-bound
- expectations: once the vision is clear
and the goals are set, effective business
leaders consistently and continuously
communicate their expectations to
every person at every level of the
business; from greeting patients to case
presentation and acceptance, to
treatment, you cannot expect your team
to meet expectations they do not
understand or are unaware of.
- growth: if you, as the business leaders
are not continually growing, learning,
and developing, you will eventually limit
the growth of your business. the
concept of constant and never-ending
improvement drives every dental
business leader who wants to be
successful.