Bereavement Relationship Manager

GASGLOW
CITY

The bereavement offer practical and emotional support to the families and friends of patients
who died within the trust's care. We are also able, where possible, to offer practical advice to
staff members who are bereaved.

This role will be responsible for providing a dedicated and single point of contact, also
The worker for listening using exceptional communication skills to build relationships, in a
professional manner.

the ability to work alone or with others, to provide an excellent customer service and
experience.
Shows flexibility and always goes the extra mile to meet the needs of the client / key contact
and the business.

Good listener who has the ability to exercise a degree of empathy and understanding due to
the difficult nature of the work.
Experience working as a call handler or strong telephone skills, with experience of handling
escalated calls.
Education to Higher level or equivalent is desirable

Returning to work after losing a loved one can be an incredibly difficult and emotionally fragile
time. As an employer, it is crucial that you provide a supportive, open and flexible working
environment for employees going through a bereavement.
he provide practical advice so that you can help employees through their grief and support
them effectively.
once I got one of the most famous books on administrative law, participating in a contest for
the elaboration of guardianships, which measured the level of investigation and protection
towards a person and I achieved it, I am proud of that