Professional Documents
Culture Documents
Series Editor: Timothy M. Shaw, Visiting Professor, University of Massachusetts Boston, USA
and Emeritus Professor, University of London, UK
The global political economy is in flux as a series of cumulative crises impacts its organization
and governance. The IPE series has tracked its development in both analysis and structure
over the last three decades. It has always had a concentration on the global South. Now
the South increasingly challenges the North as the centre of development, also reflected
in a growing number of submissions and publications on indebted Eurozone economies in
Southern Europe.
An indispensable resource for scholars and researchers, the series examines a variety of capi-
talisms and connections by focusing on emerging economies, companies and sectors, debates
and policies. It informs diverse policy communities as the established trans-Atlantic North
declines and ‘the rest’, especially the BRICS, rise.
Titles include:
and
Md Mizanur Rahman
Senior Research Fellow, Institute of South Asian Studies,
National University of Singapore
Editorial matter, selection, introduction and conclusion © Tan Tai Yong and
Md Mizanur Rahman 2013
Individual chapters © Respective authors 2013
Softcover reprint of the hardcover 1st edition 2013 978-1-137-33444-2
All rights reserved. No reproduction, copy or transmission of this
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work in accordance with the Copyright, Designs and Patents Act 1988.
First published 2013 by
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Contents
Preface viii
Notes on Contributors x
List of Acronyms xv
v
vi Contents
Index 246
Figures and Tables
Figures
Tables
vii
Preface
viii
Preface ix
x
Notes on Contributors xi
Tan Tai Yong is Professor of History and Director of the ISAS and has
been an integral part of the institute since its inception. Professor Tan,
a historian, is concurrently Vice Provost (Student Life) at the National
University of Singapore. Prior to this, he was Dean of the Faculty of Arts
and Social Sciences at the National University of Singapore from 2004
to 2009. He has written extensively on South Asian history as well as on
Southeast Asia and Singapore. His recent books include Singapore – A 700
Year History (2009), Creating ‘Greater Malaysia’: Decolonisation and the
Politics of Merger (2008), Partition and Post-Colonial South Asia: A Reader
(co-edited, 2007), The Garrison State (2005), The Aftermath of Partition in
South Asia (co-authored, 2000) and The Transformation of Southeast Asia:
International Perspectives on De-colonisation (co-edited, 2003).
xv
xvi List of Acronyms
1
2 Diaspora Engagement and Development in South Asia
This roadmap may not be wholly applicable for the global diaspora
community; nonetheless, the fundamentals are in place and could be
tailored according to the context. The MPI, in partnership with other
international organizations, such as the International Organization for
Migration (IOM), regularly produces reports and policy briefs on var-
ious forms of diaspora engagement. Another highlight in the effort
to understand the diaspora engagement is the formation of ‘Interna-
tional Diaspora Engagement Alliance’ (IdEA) at the first ever Global
Diaspora Forum, Washington, DC, in May 2011. The IdEA is incubated
and managed by the MPI, Washington, DC, with institutional support
of the US Department of State. The goal of the IdEA is to support the
development of diaspora-centred partnerships that promote trade and
investment, volunteerism, philanthropy, diplomacy, entrepreneurship
and innovation in countries of origin and tap the diplomatic and
developmental potential of the US diasporas.
The IdEA promotes five core modes of diaspora engagement around
the world: volunteerism, entrepreneurship, philanthropy, social inno-
vation and diplomacy. Diaspora entrepreneurship supports diaspora
entrepreneurs in investing and building enterprises, as well as stim-
ulating trade in countries of origin. The focus of voluntarism is to
encourage the creation of platforms that facilitate diaspora volunteerism
in countries of origin. The philanthropy mode is aimed at cultivat-
ing diaspora contribution in areas of education, health, nutrition and
disaster relief in countries of origin, while social innovation fosters inno-
vative communication and information technologies such as mobile
banking and diaspora social networks to enhance and deepen engage-
ment. Finally, the diplomacy approach is aimed at strengthening the
natural role of diasporas in diplomacy, advocacy and peace-building
via non-traditional media, including culture, arts and sports (Newland,
2010a; Newland, Terrazas and Munster, 2010; Newland and Tanaka,
2010). Clearly, any form of these engagements by the diaspora has the
potential to advance growth and development in the origin country.
People of Indian Origin (PIO) are examined in this chapter, which looks
at different forms of ‘grassroots-oriented’ diaspora engagement from
Germany to India through economic and social development assistance
through remittances, foreign direct investments, business facilitation,
entrepreneurship, charity work and philanthropy, as well as political
support and lobbying efforts. His two case studies – the Indo-German
Chamber of Commerce and the German-Indian Round Table – amply
demonstrate how these institutions, by promoting trade and assistance,
have contributed to the economic and social development of India in a
significant manner.
S. Akbar Zaidi’s chapter on ‘Influencing from Afar: Role of Pakistani
Diaspora in Public Policy and Development in Pakistan’ investigates
how Pakistani professionals living outside the country influence public
policy and contribute to aspects of development in Pakistan. Although
Pakistan has experienced a brain drain, with many of its bright
young men and women living and working overseas, this professional
diaspora, many of whom occupy influential positions in international
financial institutions and think tanks in the West, members of the
diaspora – technocrats, economists, entrepreneurs and capitalists, have
been inducted intermittently by successive governments to serve in cab-
inets or run public institutions. Others who do not return to take up
official positions in the manner of the ‘old school’ form of engage-
ment have, nonetheless, continued to engage, influence, determine and
explain policies in Pakistan through various capacities in research insti-
tutions, universities, social science forums, the media and international
think tanks. As the author explains, the ‘intellectual capital created
by the Pakistani diaspora into [sic] such development agencies and
think tanks has been critical in framing donor and government pol-
icy towards Pakistan’. In a similar manner, Carolin Fischer’s chapter
on ‘Afghan Diasporas in Britain and Germany: Dynamics, Engagements
and Agency’ offers a comparative analysis of how Afghans based in
Germany and Britain organize and engage in concerted and coordi-
nated action for Afghanistan-oriented social and political change. The
author shows that ethnic and linguistic divisions, as well as inter-
generational relationships, determine the internal dynamics within the
broadly constituted Afghan diaspora.
Like diaspora advocate groups, diaspora entrepreneurs are also well
placed to identify opportunities in their countries of origin and
invest in potential fields to exploit such opportunities. Diaspora
entrepreneurship fosters business development, job creation and inno-
vation in the countries of origin. Studies suggest that diaspora members
10 Diaspora Engagement and Development in South Asia
because they have the potential to make deeper impacts on the emerg-
ing affluence and well-being of South Asia. Philanthropy is part of the
cultural fabric of South Asian countries and is driven by complex indi-
vidual and social dynamics (Najam, 2007). Philanthropy does not mean
only general ‘giving’ to individuals but also more strategic involve-
ment/giving that has far-reaching implications for the society as a whole
(Johnson, 2007; Sidel, 2007). For instance, humanitarian and social
efforts by non-official agencies such as religious institutions often under-
take extensive philanthropic initiatives aimed at social and economic
development in their home countries and beyond. These activities are
not localized but involve transnational networks and cross-borders and
also multiple communities.
In their chapter on ‘Diasporic Shrines: Transnational Networks Link-
ing South Asia Through Pilgrimage and Welfare Development’, Virinder
Karla, Umber Ibad and Navtej Purewal show how major Sufi shrines
in Pakistan and India have been able to serve as nodal points of
transnational networks that not only facilitate religious pilgrimages
but also enable people-to-people contact across South Asian bound-
aries, unfettered by national rivalries and political constraints. Through
resources generated by donations from worshippers, these institutions
are able to conduct welfare work by providing medical and other forms
of assistance for the sick and needy in their locality. More signifi-
cantly, these shrines serve to connect an extensive Punjabi diaspora
on either side of the Indo-Pakistan border, and the larger diaspora that
the authors have called the ‘metropolitan Punjabi diaspora’. By tapping
into diasporic social networks, these shrines enable effective people-to-
people contacts in a region where religion united in history but divided
by political antagonism.
In a similar but less political vein, Jeffrey Samuel’s study on ‘Intersect-
ing Diasporas: Sri Lankan Buddhist Temples in Malaysia and Develop-
ment across the Indian Ocean’ highlights the roles of Buddhist temple
networks in the social and economic development in Sri Lanka, largely
through social welfare projects. His chapter highlights how increasing
numbers of ‘intersecting diasporas’ established through temple net-
works, as well as new local patrons drawn to these temples, have
generated resources to support social service projects not only in Sri
Lanka but through Buddhist temples across the Indian Ocean region.
His examples illustrate the manner in which multi-community religious
institutions run by Sri Lankan diaspora in Malaysia and elsewhere have
come together to stimulate development in their home country through
welfare projects such as medical clinics, scholarship funds, orphanages
and schools, and disaster relief.
Tan Tai Yong and Md Mizanur Rahman 13
Diasporas are often able to engage with the origin country because
of their government’s policy to woo them for the welfare of the origin
country. Diaspora engagement policy is a deliberate effort by the govern-
ments of origin countries to attract and promote diasporas’ sustained
engagement at home country. Generally speaking, South Asian coun-
tries have pursued at least a three-pronged strategy to reap the benefits
of diaspora engagement. Firstly, they organize workshops, seminars and
conferences on diaspora issues to raise awareness among academics and
policymakers about the importance of diaspora engagement, often with
the collaboration of national and international organizations; secondly,
they have opened up welfare desks for different groups of diaspora at
the overseas missions to serve the interests of the diaspora members
and court them; thirdly, they are promoting the institutionalization
of diaspora groups for collective engagement, giving birth to thou-
sands of diaspora organizations of South Asian origin. In Chapter 11,
Smita Tiwari’s comparative study on the engagement policies of India,
Pakistan and Bangladesh, three South Asian countries with extensive
diasporas, shows the approaches adopted by the respective governments
of these countries to harness the networks and resource potential of
their overseas communities whose connections with the home coun-
try have hitherto been limited to cultural and familial ties. Diaspora
engagements have gone beyond heritage issues and are seen as part of
strategic assets that could contribute to national development.
While diaspora networks remain essentially transnational in nature,
the nature of these groups and their dynamics has begun to morph with
technology. Physical dispersion and relocation might no longer be criti-
cal features of a diaspora–homeland relationship. In Chapter 12, ‘Pock-
ets of the West: The Engagement of the Virtual Diaspora in India’, Kiran
Mirchandani argues that workers employed in IT/ITES transnational
corporations as call-centre workers in South Asia are part of a ‘virtual
diaspora’. These workers are involved in a form of virtual migration
because of their engagement in sites that they refer to as ‘pockets of the
west’ even as they remain physically located in their home countries.
Mirchandani shows that these virtual diaspora communities engage
with and influence economic and social norms in South Asia in at least
two ways. First, transnational IT/ITES workers rely heavily on domestic
workers to manage their household and childcare responsibilities, result-
ing in the greater professionalization of domestic services. Second, the
virtual diaspora, which comprises more women than men, engages with
communities within India to challenge traditional social norms, spa-
tial conceptions of home and work, and patriarchal assumptions about
professionalism and respectability of work, especially for women.
14 Diaspora Engagement and Development in South Asia
Note
1. Estimated from various sources, Burki, 2011a, 2011b, 2011c; Khadria, 2000,
2010; Shah, 2010; Brown, 2006; Rai and Reeves, 2009; Jain, 2007; Kadekar,
Sahoo and Bhattacharya, 2009; Koshy, Susan and R Radhakrishnan (2008);
Rahman and Ullah, 2012; websites: Ministry of Expatriates’ Welfare
and Overseas Employment, http://www.probashi.gov.bd/, accessed on the
16 Diaspora Engagement and Development in South Asia
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Tan Tai Yong and Md Mizanur Rahman 17
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1
From Germany to India: The Role
of NRIs and PIOs in Economic
and Social Development Assistance
Pierre Gottschlich
Introduction
20
Pierre Gottschlich 21
Source: World Bank data; S. Irudaya Rajan, ‘India,’ in Migration, Remittances and
Development in South Asia, edited by Saman Kelegama (New Delhi: Sage, 2011), p. 41; Dilip
Ratha, Sanket Mohapatra and Ani Silwal, ‘Outlook for Remittance Flows 2010–11,’ Migration
and Development Brief 12, April 23, 2010, p. 2; World Bank, Migration and Remittances
Factbook 2011 (Washington, DC: World Bank, 2011), p. 13; Dilip Ratha and Ani Silwal,
‘Remittance Flows in 2011: An Update,’ Migration and Development Brief 18, April 23,
2012, p. 2.
Pierre Gottschlich 25
Source: World Bank data; Shafeeq Rahman, ‘Indians abroad are worth $55 billion,’ Tehelka,
August 8, 2011, http://www.tehelka.com/story_main50.asp?filename=Ws080811Indians.
asp, accessed October 13, 2011.
Note: Non Resident Ordinary (NRO) deposits excluded. NRE = Non Resident External Rupee
Accounts; FCNR = Foreign Currency Non Resident Accounts.
Source: Reserve Bank of India (RBI) data; Tumbe, ‘EU-India Bilateral Remittances,’ p. 14.
Pierre Gottschlich 27
Emirates, where the share of FCNR deposits is just a little over a fourth
(26 per cent). Chinmay Tumbe offers two possible explanations:
FDI are the third main financial avenue through which a diaspora
may contribute to the economic development of its home country.
In general, the diaspora can take on two roles regarding FDI. Firstly,
diaspora members might be directly investing in their home countries
in their own right. This can be of prime importance if other inter-
national investors show some reluctance to invest due to perceived
risks. Diaspora members ‘typically have a somewhat different risk pro-
file when it comes to investing in their countries of origin’, making
them more likely to take financial risks in order to help the homeland
(Agunias and Newland, 2012: 132). Secondly, a diaspora might func-
tion as a facilitator for investments by third parties, that is by firms in
their country of residence. This can be done through networks, orga-
nizational structures and specific business events. Prime examples in
Germany include the IGCC and the GIRT initiative.
Since the economic liberalization in 1991, Germany has been one of
the main sources of FDI inflows into India (see Table 1.5). Given its
financial power and business potential, however, a 2.5 per cent share
of all FDI inflows from August 1991 to March 2011 seems unimpres-
sive and underwhelming for an economic giant such as Germany. While
the FDI from Germany to India have been relatively stable during the
fiscal years 2008–2009 and 2009–2010 at 629 and 626 million USD,
respectively, there has been a sharp decline in the fiscal year 2010–2011
(see Table 1.6). With only 200 million USD, Germany accounted for a
mere 1.0 per cent of all FDI inflows into India during that time span,
a decrease of 68.1 per cent compared to the fiscal year of 2009–2010.
While there has been a general decline in FDI inflows by an average of
Pierre Gottschlich 29
Source: Indo-German Chamber of Commerce, ‘FDI into India declines in 2010–2011’ (PDF
file), downloaded from IGCC website, http://indien.ahk.de/fileadmin/ahk_indien/Bilder/
2012_news_and_info/inv_fdi_into_india.pdf, accessed July 24, 2012a.
24.8 per cent, none of the top ten FDI sending countries has witnessed
such a steep fall as Germany. Although there were positive signs of a
recovery in the fiscal year 2011–2012 (Indo-German Chamber of Com-
merce, 2012a), there is much room for improvement and still much
30 From Germany to India
and/or India, such as the well-known and very popular German group
‘Andheri-Hilfe’ (‘Help for Andheri’), NRIs and PIOs seem to be more
inclined to assist their homeland and particularly their home region in
other, more direct ways. Therefore, much development assistance in the
form of social projects, philanthropic initiatives and charity is chan-
neled through specific NRI and PIO organizations. Probably the most
important of these associations is the Indo-German Society (Deutsch-
Indische Gesellschaft’, DIG), a large umbrella organization that was
founded in 1953 as a central agency for all issues concerning the
Indian population in Germany. Today, the DIG has 33 local branches
all over Germany with more than 3,500 members (Deutsch-Indische
Gesellschaft, 2012a). Through its affiliated local societies, the DIG sup-
ports a plethora of different social projects in India and is one of the
most important bodies for development assistance from Germany to
India (see Table 1.7). Although the projects are mostly initiated by
NRIs, the donations are collected from all segments and strata of soci-
ety in Germany. For instance, the funds for the Vivekananda School in
Jogiwal, Uttarakhand, a project started and coordinated by the Indian
School Society Bonn and the DIG regional section Karlsruhe, come from
NRI/PIO sources and from German donors alike.2
Another important, although regionally focused, umbrella organiza-
tion is the Union of German Malayalee Associations (UGMA) which
does a lot of charity work in Kerala. For instance, the UGMA offers finan-
cial help for needy patients at cancer centres in Kakkanad/Kochi and
Kottayam and also supports heart and kidney operations for the poor
in Kerala (Union of German Malayalee Associations, 2012). There are
also many organizations that were set up through private initiatives and
that concentrate on very specific purposes in a local context in India.
A formidable case in point is the association ‘Indienhilfe’ (‘Help for
India’) which was founded in Germany by Rajulu Kata, a Catholic priest
from India, precisely because he wanted to assure that the donations
collected and the development assistance given would be helping his
home region in India directly.3 Reverend Kata came to Germany in 1993
from the Hyderabad region in Andhra Pradesh. While he was assigned
to Germany by his church because of a shortage of Catholic priests in
the country, he also saw an opportunity to earn money in order to
help his family and also people beyond that in India. Not being able to
find suitable assistance avenues in existing organizations, Reverend Kata
founded the association ‘Indienhilfe’ in 2003. It is interesting to note
that the motives for this initiative go well beyond religious and spiritual
beliefs. Besides the obvious family connection, there are other strong
bonds that link Rajulu Kata to his homeland and make him and other
32
Political support
German society but also the trust and confidence Germans do put in
them. What is more, PIO politicians such as Raju Sharma can be valu-
able sources of political influence for India, particularly in the field of
governmental, state-financed development assistance which has been
under much scrutiny in Germany in recent years (Van de Sand, 2009:
235–264). However, there is no automatic or natural support. After all,
they are German politicians elected by German constituencies to repre-
sent German interests. Nonetheless, there are certain intangible benefits
that arise out of their ethnic origin. First and foremost, it is much easier
to get their attention for India-specific issues. PIO politicians are much
closer to all issues pertaining to Indian immigrants in Germany or India
in general than their colleagues in the German parliament. It can make a
significant difference if a politician who is to decide about financial sup-
port and development assistance to India knows about the hardships
of the slums of Mumbai or Kolkata or the problems in the energy sec-
tor first-hand, speaks the local language, has personal experiences in
India and family connections to the country. Secondly, access for the
NRI and PIO community might be easier to establish and to sustain.
This can be particularly valuable with regard to political and public
support of development initiatives, social projects or charity to India.
Although there are no guarantees for certain political outcomes, it is
important to make use of this privileged access to decision-makers in
Germany.
Conclusion
Notes
1. Rajnish Tiwari (head of the GIRT section Hamburg), interview by author,
July 23, 2012.
2. Dr Balbir Goel (chairman of the DIG regional section Karlsruhe), interview by
author, July 17, 2012.
3. Reverend Rajulu Kata (founder of the charity organization ‘Indienhilfe’),
interview by author, July 10, 2012.
4. Raju Sharma (Member of Parliament), interview by author, April 27, 2012.
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Goel, Urmila (2007) ‘Germany,’ In The Encyclopedia of the Indian Diaspora, edited
by Brij V. Lal. Singapore: Editions Didier Millet.
Gosalia, Sushila (2002) ‘Indische Diaspora und kulturelle Identität.’ In Indien
2002: Politik, Wirtschaft, Gesellschaft, edited by Werner Draguhn. Hamburg:
Institut für Asienkunde.
Gottschlich, Pierre (2012a) ‘German Case Study.’ CARIM-India Research Report
2012/03.
Gottschlich, Pierre (2012b) Die indische Diaspora in den Vereinigten Staaten von
Amerika. Baden-Baden: Nomos.
Pierre Gottschlich 39
Introduction
41
42 Diaspora, Public Policy and Development in Pakistan
Pakistan’s fourth military dictator General Musharraf, all have had many
years, often decades, of experience working in international institutions
as part of Pakistan’s diaspora.
It is not just economists alone who have been brought in from
international public policy institutions or from private firms but other
entrepreneurs, including some start-up capitalists and financiers, also
have been invited to join government in Pakistan and have ended up
playing a formidable role running public institutions – even such as
the Pakistan Cricket Board – in Pakistan, having a huge impact on the
direction and nature of public and social policy and development.
At least two aspects are striking about the induction of such individ-
uals. One, a large number of them are invited by military dictators to
strengthen the hand of military governments in Pakistan. Of course
this could only be on account of the fact that military dictators have
ruled Pakistan since the mid-1970s, when this phenomenon really got
underway, directly for 20 of the last 35 years, far more than civilian
governments. For much of the remaining 15 years, the military has
manipulated key decisions and appointments in Pakistan, and con-
tinues to do so even today, when democracy seems to be emerging
as a preferred option to military rule (Malik, 2012; Zia, 2012; The
News, Karachi).1 But the more important political economy reasons
could be that these technocrats work better under military govern-
ments outside the muddier electoral and democratic form of governing
Pakistan. This line of argument does not undermine the fact that there
are some very prominent technocrats who were invited by military
dictators when they worked in their international organizations and
stayed on in Pakistan, eventually joining political parties. The incum-
bent Pakistan Peoples Party in government since 2008, in particular,
in its earlier eras of government, of 1988–1990 and 1993–1996, also
followed the same pattern. As one former Governor of the State Bank
of Pakistan, a former IMF representative, himself imported to become
Governor and now violently anti-Peoples Party, stated: ‘The PPP has
always relied on “imported” finance ministers reflecting their naive
belief that technically more qualified imported finance team will be
able to find politically convenient economic solutions to the difficult
economic problems of the country . . .’ (Yaqub, 2012).
The second main observation from the crop of Pakistanis working
abroad – the diaspora – invited to come to Pakistan, is that those who are
invited are mainly technocrats, working in international organizations
and gaining first-hand international experience, and there are too few,
if any, academics who come to Pakistan to positions of public policy.
S. Akbar Zaidi 43
Some do return to teach, but they maintain a low public profile com-
pared to the technocrats who come back to positions of power, authority
and prominence. However, this is not always a military government’s
issue, for democratically elected governments also bring in diasporic
technocrat Pakistanis from abroad.
This chapter engages with the role and position of Pakistan’s diaspora,
not with regard to their financial contribution or providing remittances
or providing technical knowledge and skills, or through technical joint
ventures, as is the general thrust of such diaspora studies, and although
the contribution to the economy in the form of remittances by the
diaspora has been highly significant over the last few years – equivalent
to 50 per cent of Pakistan’s total exports – but with regard to another,
limited, aspect of diasporic influence. It explores aspects which deal
with how some key policy makers, usually economists working at
international financial institutions, continue to engage with Pakistan’s
economy and its public policy while they are abroad as diasporic indi-
viduals, and when some of them return to Pakistan for usually short
periods of time to work with government. The chapter is unable to pass
judgement on how these individuals performed when they worked as
technocrats in Pakistan – their ‘impact’ – but provides broad political
economy considerations and interpretations of their role as diasporic
public policy technocrats.
Moreover, given the fact that the growing and large Pakistani diaspora
in the West will continue to play a major role in Pakistan’s domestic
public policy, it becomes important to expand the nature of study of
an under-researched area in Pakistan. This is especially the case when at
the time of writing (August 2012) there was a move in Pakistan to debar
Pakistanis with dual nationalities from taking up positions of seniority
in government.
This chapter also makes the argument that the relationship between
the Pakistani diaspora and Pakistan is somewhat different from that
of other ‘traditional’ diasporic relationships. In this age of terror,
where Pakistan is in the eye of the storm, the relationship between
Pakistan’s diaspora and the homeland has been varied, diverse, trou-
bled and extremely complicated, all in addition to the normal streams
of diasporic interaction. With the Taliban, Al-Qaeda and the Americans
all having a marked presence in Pakistan, the Pakistani diaspora links
itself to anyone of these signifiers. Faisal Shahzad, the son of a very
senior Pakistan armed forces officer, born in Pakistan and a naturalized
American who tried to bomb Times Square in New York, is one such
example of Pakistani diaspora.2
44 Diaspora, Public Policy and Development in Pakistan
This section argues that there have been at least three streams of
diasporic engagement with Pakistan.4 Stream One is composed of those
returning social scientists – mainly economists – who after many years
of service in international financial institutions have come back to
Pakistan, not in public policy positions, but to teach and do research, in
mainly private universities. Stream Two comes largely through the post-
9/11 Pakistani reality, where donors and think tanks largely dealing with
Islam and security have become a booming business. Stream Three is a
more conventional avenue, with continuities from the pre-9/11 world,
where senior Pakistani diasporic professionals have been invited back to
Pakistan to work for ‘their’ government.
Policymakers and ‘experts’ tend to speak about Pakistan and its prob-
lems in a sensational way, and talk of their work as something that is
salvaging a country that is on the verge of collapse. The experts paint
everything as good or evil, and expect an end where the good – that
is, the US – will ultimately win against all the evil – that is, everything
in the ‘outside’ world . . . [M]any of the experts lose their objectivity in
analysis and end up making sweeping, generalised statements about
Pakistani culture, religion and society. Without nuance, they bash the
Pakistan Army and the country’s intelligence agencies without giving
much in evidence or conducting any serious research. They criticise
the massive corruption of the politicians without understanding why
they act in such a way.
(Hussain, 2012)
Much of this also applies to the Pakistani diaspora serving such think
tanks, who in order to be acceptable often support such superficial and
incorrect analysis. Without the support of such Pakistanis from the
diaspora working in and supporting their analysis, the authenticity of
think tanks would be incomplete.
In one of the few pieces of research looking at the work of the
Pakistani diaspora in constructing images of Pakistan, especially its
women and Islam, feminist scholar Afiya S. Zia, citing numerous pieces
of research funded by Western donor agencies on Pakistan, argues that
the Pakistani diaspora has been complacent in framing a certain view of
Pakistan and of Islam and that this diaspora has willingly collaborated
with the West and agreed to being co-opted in their larger design to fash-
ion Pakistan in an image of choice (Zia, 2011). Afiya S. Zia argues that
S. Akbar Zaidi 49
Citing a number of examples from the United States and from the
United Kingdom, Zia implies that such co-optation, not just of the
diaspora, but given the large sums of money made available to
Pakistani-based researchers, results in a donor-driven agenda to res-
cue women from more traditional and quotidian forms of patriarchy
and oppression, and justifies and results in rescuing women in Iraq
and Afghanistan, through more extensive and armed interventions
as well.
The post-9/11 world has also created a revivalism of identities, partic-
ularly Islamic, amongst the Pakistani (and Muslim diaspora) in the West,
who like Faisal Shahzad have tried to re-connect and re-interpret Islam.
While some have found this reconnection in the form of preparing
bombs, Pakistani scholars in Western academia have argued that Islam
needs to be given greater agency in its own, naturalized, setting. This
revivalism results in an attack on those fighting for secular and liberal
values at home (in Pakistan) and in legitimizing Islam by many intel-
lectually born-again diasporic Pakistanis who live and teach in the West
50 Diaspora, Public Policy and Development in Pakistan
and its academia. Since they are the true native informants who sup-
posedly understand Pakistan and Islam best, they are also co-opted into
the larger project of Western apologia for Islam, playing a critical role
in explaining indigenous Islam in Pakistan, as well as Pakistan more
generally, to their primarily Western interlocutors.
abroad following the end of their tenure. Pakistan’s Prime Ministers who
were brought in from abroad took this option, while some who were
appointed in the Finance or Planning ministries stayed on.
Whether these diasporic Pakistanis were the appropriate people for
such high positions of power determining public policy is open to con-
jecture. Many of them may have been Pakistani by birth, and having
worked some of their earlier professional life in Pakistan, but gaug-
ing from their CVs and job descriptions, it does not seem if they were
involved in Pakistan’s public policy in their organizations. What made
them ‘experts’ on Pakistan is not clear, other than they were placed at
senior positions with vast international, though non-Pakistani, expe-
rience. It is also true that some had done some excellent policy and
academic work on Pakistan in earlier years, and had maintained links
with Pakistan and its professionals, and may still have been aware of the
nature of issues and debates going on in the vocal public policy sphere
in Pakistan.
This question of knowing what is happening in Pakistan and of
‘belonging to Pakistan’ is of critical concern and raises numerous
questions. Do these diasporic Pakistanis have any remaining roots or
long-term investment in any sense with Pakistan when they are asked to
return? Do they have a commitment to Pakistan, or is this just another
country to fiddle in and fix, like the many they have been managing in
the World Bank, IMF or United Nations? If they decide to come for a
short while and then return to their new homes, how can they be held
accountable for what they had done while in positions of authority in
Pakistan? Are they merely transient fly-by-night operators? These ques-
tions cannot be applied to all those who come, but they do raise issues
about legitimacy and accountability.
The Dual Nationality Bill under review in the legislature in Pakistan
today is trying to address similar concerns. Issues have been raised about
the Pakistani diaspora having two nationalities or passports and not
being committed to or accountable to Pakistan. The argument under
discussion is that dual nationality Pakistanis can disappear to their other
country and find protection under its laws and avoid legal proceedings,
if initiated, from Pakistan. The question of ‘going to war’ with their
other countries, while they are elected and serving public officials in
Pakistan, has also been raised: Where does their sympathy or allegiance
lie? Clearly, all these issues also address many of the expats or diasporic
Pakistanis who come in for a short term to ‘serve’ Pakistan.
The second concern about knowing anything about Pakistan, having
lived away, sometimes for decades, is also of interest.6 Are the appointed
52 Diaspora, Public Policy and Development in Pakistan
Thank you for inviting me to Pakistan to see the ‘reality’. While work-
ing for the IMF, I would travel to Pakistan four to six times a year. Now
that I have ‘separated’ from the IMF, I visit Pakistan less frequently
because I cannot afford it but I try to stay on top of developments.
The view that those of us who live abroad have no idea of ‘ground
realities’ is not only inaccurate but trite and hackneyed. There are
many Pakistani’s here who have an excellent grasp of the economy
and an abiding interest in the country of their origin.
(Ahmed, 2012)
Conclusion
Notes
1. Even the incumbent Finance Minister of Pakistan, originally from the
diaspora, and twice invited in from abroad to join government, is said to
be the ‘Army’s man’. See Mehreen Zahra-Malik (1 August 2012) ‘In Shaikh
We Trust’, The News, Karachi, and Amir Zia (6 August 2012) ‘The Inscrutable
Mr Shaikh’, Money Matters, The News, Karachi.
2. I do not look at the militant Islam links of Pakistanis in the West, since this is
a theme which requires a completely different Paper.
3. Although these are given certificates as ‘universities’, questions have been
raised regarding whether these institutions actually qualify to be a university
at all.
4. I am not including the diaspora’s link with militancy, radicalism, global jihad
or terrorism.
5. With so much written on Pakistan in the international press in the age of
war on terror, any sampling of stories on Pakistan carries the same tone by
experts. For a very recent piece, see Michael Kugelman, ‘Another Threat in
Pakistan, In Sheep’s Clothing’, New York Times, 3 August 2012, where claims
are made which suggest a pre-conceived notion of Pakistan, informed by
hearsay.
6. There are two anecdotes I am familiar with first-hand. One ‘imported’ Finance
Minister confessed that he knew nothing about Pakistan’s economy, but at
least had the honesty to admit this. He underwent a one-day intensive learn-
ing course at a think tank to give him basic understanding about the economy
he was asked to turn-around. Another Advisor on Finance has famously stated
that his unexpected invitation to join an unelected government allowed
S. Akbar Zaidi 55
References
Ahmed, Meekal (1 August 2012) ‘Pakistani Experts and Ground Realities’, The
News, Karachi.
Haque, N. and M. H. Khan (1998) ‘The Economics Profession in Pakistan:
A Historical Analysis’, Pakistan Development Review, 37.4.
Hussain, Nadeem (6 August 2012) ‘When Experts Generalise’, Dawn, Karachi.
Naseem, S. M. (1998) ‘Economists and Pakistan’s Economic Development: Is there
a Connection?’, Pakistan Development Review, 37.4.
Robinson, E. A. G. (May 1967) ‘The Problems of Teaching Economics in Pakistan’,
Pakistan Institute of Development Economics, Monograph, Karachi.
Sehgal, Ikram (27 July 2012) ‘Theory and Real Life’, The News, Karachi.
Yaqub, Muhammad (8 May 2012) ‘What to Expect in the Next Budget’, The News,
Karachi.
Yusuf, Huma (6 August 2012) ‘Dearth of Research’, Dawn, Karachi.
Zahra-Malik, Mehreen (1 August 2012) ‘In Shaikh We Trust’, The News.
Zaidi, S. Akbar (2000) ‘The Business of Giving Advice: Pakistan Economy and
Society’, Economic and Political Weekly, Vol. 35, No. 19.
Zaidi, S. Akbar (2002) ‘The Dismal State of the Social Sciences in Pakistan’,
Economic and Political Weekly, Vol. 37, No. 35.
Zaidi, S. Akbar (ed.) (2003) Social Science in Pakistan in the 1990s, Council of Social
Sciences Pakistan, Islamabad.
Zaidi, S. Akbar (26 September 1998) ‘The Intellectual Crisis’, Economic and Political
Weekly.
Zia, Afiya Sherhbano (January 2011) ‘Donor-driven Islam?’, openDemoc-
racy, http://www.opendemocracy.net/5050/afiya-shehrbano-zia/donor-driven-
islam.
Zia, Amir (6 August 2012) ‘The Inscrutable Mr Shaikh’, Money Matters, The News,
Karachi.
3
Afghan Diasporas in Britain and
Germany: Dynamics, Engagements
and Agency
Carolin Fischer
Introduction
56
Carolin Fischer 57
Background of research
and Germany and (ii) their interaction with Afghan communities in the
two countries. The characteristics I have identified as constitutive for
both environments of action may appear ideal-typical – they are at this
stage only indicative. Without aiming to provide an exhaustive account
for the complexity of Afghan communities, I contend that my analytical
categories give a clearer idea of the factors that determine the way people
are socially embedded but also their capacities to take action. Once the
constitutive elements of these environments of action have been identi-
fied, I attempt to sketch out how these environments shape and interact
with peoples’ agency and their engagements in Afghanistan-oriented
action.
Empirical approach
Findings
This is why I have prepared the statutes and registered the Afghan
Cultural and Family Association in [town he lives in]. Our aim was to
Carolin Fischer 63
There is also solidarity among Afghans. You hear that there is a new
Afghan family in town and they are invited to join the next meeting
at somebody’s house. And at the following meeting there will again
be new people. Of course this is more for the older generation to make
contacts. But the children are happy to be around other children too.
And that’s how it works in general. Well, at least in our case it has
worked that way and it still does today. Well, networks are being kept
alive and you get information about new families moving here and
joining the network.
(Female, Germany, 20s)
Whoever I ask, they never refuse anything I ask them. Because I help
them [ . . . ] because they are in need. Anything I do is not for my
benefit but for their benefit. So I prove myself to them, whatever I do,
I prove myself to them. [ . . . ] So because of that there is not much
of an issue. I know there might be, but when I ask them [although
they might not like me because I am a Pashtun] but when I ask them
they never refuse because I help them. How can they refuse? Maybe
66 Afghan Diasporas in Britain and Germany
When I was young and went to school, our parents always told us
that ‘education is the key to everything in life’. And we were fed up
hearing this all the time. We always asked ourselves why our parents
kept saying that ‘education is everything’, while we had so many
other things in our minds. But now, after 20 years, I don’t know if
I would have acquired the same knowledge base, had I grown up
somewhere else.
(Female, Germany, 20s)
And the second thing is that [ . . . ] we don’t have this national inter-
est, unified national interests, yet. So it has been a hard task for me
to hold people together. One, these divisions, political divisions and
then personal divisions, problems that individuals have with each
other or get with each other . . . So, it’s really hard. It’s really hard to,
to . . . Well, working with Afghans is really hard. It’s the hardest thing.
(Male, UK, 30s)
That’s why, when we started the student association, one of our aims
was to integrate Afghans into the larger communities. [ . . . ] We try to
integrate Afghans, not so that we don’t stick to just each other, but
also to the wider communities in the UK. [ . . . ] they were so positively
engaged. There were so many things going and it was all like ‘let’s do
good for our country’ and everybody was engaged.
(Male, UK, 20s)
[The] older generation, they have been mislead in the past, they had
nothing to eat, they suffered a lot and they are not sure about the
future. They don’t contribute a lot. But the younger generation they
will, definitely, they will.
(Male, UK, 50s)
find them. I see school boys and girls, I see those in colleges, in
universities and professionals: they have slowly and gradually estab-
lished that attachment to Afghanistan which wasn’t there pre-9/11,
which wasn’t there post-9/11 in the early stages. [ . . . ] A lot of com-
munity organisations have been established post-9/11. So, I see that
thing is improving: Afghans outside Afghanistan are more Afghans
than there were a couple of years, or five years, or ten years ago.
So that sense of belonging is there.
(Male UK, 30s)
What we can see from the second of these two quotes is that genera-
tional differences not only shape forms and platforms of engagement
but may also lead to newly emerging environments of action, for exam-
ple part of online social networks. Online social networks and other
forms of new media allow Afghans in Britain and Germany to be closely
connected to Afghanistan and interact with a relatively broad range of
people there. Such means of communication may also provide opportu-
nities for individuals to bring themselves in more directly and yet over
great distances.
The accounts of my informants suggest that implications of the
Afghan community as an environment of action are not clear-cut.
Whether and how people take action are not only a question of the
identified structures and characteristics of Afghan communities. Rela-
tionships to Afghanistan also seem to be subject to living conditions in
a broader sense. The informant below for example states that living in
the diaspora may convey a sense of being in between in several regards.
Creating basis for daily lives in the receiving society is often challenging
and relationships with Afghanistan tend to remain a matter of ideas and
aspirations rather than concrete action.
All the people I know are constantly reading about what’s happen-
ing and constantly worrying about it, but [there is] not a lot of solid
action. [ . . . ] These people are already worried, don’t forget that these
people already left the country in fear of their lives, they are not going
to accept to go back with that same fear. [ . . . ] You know its not the
type of person that would stay there, so when the situation is now
like it is, which is uncertain, what can you expect from these people,
other than just sit there and watch and hope for things to change.
(Male UK, 20s)
Because when you are there in one country . . . even you have things
in your heart, you have things in your heart, but sometimes you
Carolin Fischer 71
cannot share it. You can’t share it and just keep it inside. This does
not mean that you have forgotten it. [ . . . ] It’s just that you know that
you can’t do anything about it, you can’t go back. So you feel like ‘you
know, just leave it’. Okay, one day you might share your memories.
But then you think ‘until when, until when am I going to do that’?
You know that you can’t bring the moment back and [therefore] you
have to just focus on your life here, right now. And that’s how it is.
(Female, UK, 20s)
Implications
References
Auswärtiges Amt (2011) Beziehungen zwischen Afghanistan und Deutschland,
available at: http://www.auswaertiges-amt.de/DE/Aussenpolitik/Laender/
Laenderinfos/Afghanistan/Bilateral_node.html, date accessed 16 April 2011.
Bakewell, O. (2010) ‘Some Reflections on Structure and Agency in Migration
Theory’, Journal of Ethnic and Migration Studies, 36(10), pp. 1689–1708.
Bakewell, O., de Haas, H. and Kubal, A. (2011) Migration Systems, Pioneers and
the Role of Agency. IMI Working Paper, 48. Available at: http://www.imi.ox.ac.
uk/publications/imi-working-papers/wp-48-2011-migration-systems-pioneers-
and-the-role-of-agency, date accessed 4 July 2012.
Barfield, T. (2010) Afghanistan: A Cultural and Political History, Princeton Univer-
sity Press.
BBC, (2011) Born Abroad – Afghanistan. BBC News. Born Abroad: An Immigra-
tion Map of Britain. Afghanistan, Available at: http://news.bbc.co.uk/1/shared/
spl/hi/uk/05/born_abroad/countries/html/afghanistan.stm, date accessed 6
October 2011.
Berg Harpviken, K. (2009) Social Networks and Migration in Wartime Afghanistan,
Basingstoke: Palgrave Macmillan.
Braakman, M. and Schlenkhoff, A. (2007) ‘Between Two Worlds: Feelings of
Belonging While in Exile and the Question of Return’, Asien, 104, pp. 9–22.
Brah, A. (1996) Cartographies of Diaspora. Contesting Identities, London: Routledge.
Brubaker, R. (2005) ‘The “Diaspora” Diaspora’, Ethnic and Racial Studies, 28(1),
pp. 1–19.
Change Institute (2009) The Afghan Muslim Community in England. Understanding
Muslim Ethnic Communities, London: Change Institute, Department for Com-
munities and Local Government. Available at: http://www.communities.gov.
uk/documents/communities/pdf/1203127.pdf, date accessed 3 August 2012.
Carolin Fischer 73
75
76 Return Migration of Indian Entrepreneurs
of 37 years (PEW Research Center, 2012). They join the US labour market
and benefit from the good character of the resident ethnic Indian com-
munity in the United States. The high labour force participation rate of
Asian Indian migrants (69.6 per cent of those who were 16 or older in
2008–2010) contributes to a positive context of reception for Indians in
the United States. The occupational profile of this ethnic group in the
United States, with 67.9 per cent employed in professional and manage-
rial occupations in 2008–2010, bears out the close association between
high levels of education (78 per cent have a bachelors degree or higher)
and their socio-economic location in American society (Allard, 2012).
Indian immigrants are likely to come from urban centres – which in
the Indian context indicates a certain modernity, Western orientation
and familiarity with the English language – and also from the mid-
dle and upper classes and castes and are typically trained in medicine,
economics, nursing, engineering or management. The ambitious young
people endowed with cultural, human and social capital are those that
leave for the United States in an attempt to reduce ‘the gap between
available salaries and work conditions in their own countries and those
regarded there as acceptable for people with their education’ (Portes and
Rumbaut, 2006: 18–19). This makes contemporary Indian migration a
selective process.
from the United States, Cerase (1974) highlights the crucial role of con-
textual factors at home in making the return a success or a failure.
Similarly, Alberts and Hazen (2005) examined international students’
intentions to stay or return home. They established that professional
advancement and opportunities strongly motivated students to stay in
the United States, whereas personal and societal factors, such as a strong
attachment to their home culture, their family ties and their network,
significantly motivated them to return.
While the structuralist framework helps overcome the myopic view
that only the individual migration experience affects return migra-
tion, it focuses primarily on how returnees’ plans to innovate in their
home countries are likely to conflict with established local power. Scant
interest is given to the process of return migration. Further, as an ana-
lytical framework, it assumes negligible information and skills exchange
between the host and home societies. Its major weakness is that it does
not consider how the return migrant can acquire and deploy the skills
necessary for successful re-entry. Hence, overcoming the NELM and str-
ucturalist viewpoints’ failings requires us to think differently about
return migration – that is, not as the end of a migration cycle but as an
integral part of circular social and economic relationships and exchan-
ges which bring about the movement of people (Cassarino, 2004).
The scholarship on transnationalism and social network analysis,
which emphasizes the maintenance of regular and dynamic linkages
between the home and host societies, explains how influential these
linkages can be for return migration decisions. From the transnational
perspective, the migrants’ subjective perception of their homeland and
their self-definition drive their decision to return. Al-Ali and Koser
(2002) state that the social and economic network of transnational
migrants extends across many societies and nations, and the main char-
acteristic holding the members together is their common home country
or shared background. Their shared ethnicity, kinship linkages, lan-
guage and religious affiliation define the members’ identity and in-group
solidarity and dictate their transnational behaviour and practices. Con-
sequently, this perspective departs from the structuralists’ pessimistic
outlook and focuses on the ease with which returnees fit into the
home society at all levels, well equipped to take advantage of the ‘iden-
tity characteristic’ they attain overseas, while distinguishing themselves
from the locals.
In many ways, the network theory’s view is similar to that of
the transnational perspective, with one major difference: the cross-
border linkages or relationships are devoid of common attributes. This
Manashi Ray 81
home’ after a period of time abroad was presumed as the next step. Thus,
to understand their motives for migration it becomes necessary to exam-
ine the migrants’ economic, social and human capital at the time of
entry to the United States – their personal and familial ties and obli-
gations and previous business/work affiliations – all of which provide
information about the existence of various networks that enabled their
migration to the United States and facilitated their return migration to
India (Table 4.1).
Seeking education is the primary motive for migration, accounting
for 50 per cent of the sample. In addition nearly 30 per cent of migrants
relocated through a company transfer to the United States. A smaller
proportion moved to the United States to re-unite with family mem-
bers. The higher proportion of younger Indians choosing to migrate
to the United States for advanced educational opportunities clearly
reveals the extent of macro-structural influence at the individual level,
explained by Cheng and Yang (1998) as the ‘articulation of higher edu-
cation between poor and rich countries since the 1970s’. One result
of the global articulation of higher education has been higher lev-
els of migration from poor to advanced countries by foreign students
who want to pursue global business opportunities or be employable
internationally. Indians are no exception to this phenomenon. A large
number of respondents in the study had attended private English
medium schools in India, and the desire for international mobility as
young adults was a natural extension of the cosmopolitan character
that was cultivated during their school and undergraduate college years
in India. The aspiration for American higher education and personal
ambition was also defined significantly by the economic class of their
birth family. Being a member of the upper or middle class in India
shaped their cultural and moral boundaries3 (Lamont et al., 1996). As a
result the Indian migrant entrepreneurs had cultivated an ambition for
After graduating from IIT, I felt a need to go to the US. It was a herd men-
tality. The peer pressure is very high. And, in IITs one gets so many signals
from your seniors [including those who had migrated] and especially
faculty while you are living in the IIT campus that you develop a mindset
for migrating to the US for higher education. Parents too exert the same
pressure. I think I would have got the same education in India that I got
at Virginia Tech, but that would not have changed the way I had thought
then. We are almost brainwashed to go to the US, after having done an
undergraduate degree in engineering at IIT.
88 Return Migration of Indian Entrepreneurs
With the passage of time the migration networks and the peer bond-
ing among migrants which had assisted in bringing them to the
United States evolved into transnational business networks with the
establishment of resourceful, ethnicized global organizations for Indian
entrepreneurs (such as TiE) or alumni organizations (such as Pan IIT).
The 29 per cent of migrants who moved to the United States on behalf
of the Indian multinational companies they worked for were sent for
the purpose of expanding their companies’ American operations. For
the migrants themselves, the rationale behind their move from India
was to advance their career goals and the ability to provide their chil-
dren international education and exposure. Often the idea of relocation
was floated by the migrants themselves and later supported by their
peers and superiors in their company, both in India and their com-
pany’s overseas operations. Therefore, the social capital embedded in
personal relationships that originated among close friends in India and
abroad was employed in forming these respondents’ migratory network
configurations.
Very few Indian women entrepreneurs in the sample migrated to the
United States for higher education while single. These women stated
that the motive for their migration was linked to their fiancés, who were
in the United States at the time of their migration. Their decision to
move to the United States was guided by the presence of their future
husbands. So the general trend of ‘migration through education’ (Gu,
2012) played out differently for men and women. Of those migrants in
the sample who moved for the purpose of family reunification, far more
migrant women in this category entered the United States as spouses.
Conventional gender roles certainly interfered with autonomous female
migration, as Indian women are assumed to place their reproductive
and household duties before the pursuit of higher education that could
enable them to obtain a leadership role in workplace.
It is interesting to note that although it might appear that the move
to the United States by the highly skilled immigrants in this sample
was an independent and voluntary decision, it was in fact guided to
a large extent by the social capital derived from the strong 6 (Harvey,
2008) or interpersonal ties7 (Poros, 2001) of friendship embedded in
their social migration networks. Their actions were directed by the nor-
mative content of trust and obligatory assistance of college peers and
family members. Primarily, these norms of reciprocity, trust and iden-
tity had developed among the Indian migrants through their common
experiences as undergraduate students at the same institutions in India.
Manashi Ray 89
Name Age Sex Class Year of Year of Destination Overseas education/ Current
migration return to and length of employment business sector
India time overseas in India
Gowri <50 Female Middle 1995 2000 USA 5 University/IT company Bio-science
Rukmini >50 Female Upper 1983 1995 Germany 3 UK Housewife/university/ Publishing
2 USA 7 multinational services in
publishing company scientific,
medical and
technical fields
Kavita <50 Female Middle 1990 2000 USA 10 University/ Pharmaceuticals
pharmaceutical
company
Radha <50 Female Middle 1989 1999 Japan 5 USA 5 Housewife/university/ Textiles and
consultant craft
Simi >50 Female Middle 1977 1990 UK 3 USA 10 Housewife/furniture Craft and
company/interior carpets
decoration
Kapil <50 Male Rich 1985 1997 USA 12 University/bank and International
IT company Finance
Sanjay <50 Male Middle 1988 2002 USA 14 University/ IT
multinational company
Akash <50 Male Middle 1981 1992 USA 11 University/IT company IT
Ravi >50 Male Middle 1976 1995 Canada 8 Multinational Agro-industry
USA 11 company/businessman/
social and
environmental activist
Suraj >50 Male Middle 1972 1988 USA 16 University/ Agro-industry
multinational agro
company
Amar <50 Male Middle 1981 2001 USA 20 IT company/university/ IT
IT entrepreneur
Kunal >50 Male Rich 1980 2000 UK 7 University/IT company/ IT
Switzerland 5 IT entrepreneur
USA 8
Madhav <50 Male Rich 1990 2000 USA 10 University/family Real estate and
business construction
Raj <50 Male Middle 1992 2000 USA 8 University/auto Auto industry
company
Shekar <50 Male Middle 1991 2002 USA 11 University/global Author/technical
publishing company/ publishing
environmental activist
Girish <50 Male Middle 1995 2002 USA 7 University/ Advertising
entertainment and event
company management
Deepak >50 Male Rich 1986 2001 USA 12 University professor/ International
Ireland 3 bank/financial finance
consultant
This is the third wave for India. The first wave was to build software
applications for back end functions, the second wave was all around BPO
services [business process outsourcing], and the third wave is what is
happening now where start ups and established players are building their
products in India. Today we have all the leading software industries in the
US as our clients, be it Google, Oracle, Yahoo etc. If I had remained in the
US, I would have missed the bus.
Kunal – who typifies others in the sample – described the role of pre-
return connections and preparations in his decision to return to India.
Returning to India permanently was not a big decision for me. I had got
married to a woman from Pune, who had mentioned at the time of our
wedding she would want to live in India. I finished my doctoral studies
and got a job almost immediately, then we had our first child . . . I had
everything going for me actually . . . But, my wife felt very strongly about
returning to India [but] I was ambivalent. But, I must say returning to
India fitted well with my plans of starting a tech company of my own. So,
when the opportunity came my way to join P . . . as a board member, I was
delighted and grabbed it. P . . . was a fledging technology company of my
buddies I had known at IIT. Linking up with my college friends made the
transition to India easy . . . I had left for the US in 1980, as part of the herd
from IIT. I had mentioned to my parents that I would return to India [in]
4–5 years. What changed was the number of years got extended, but I had
not totally abandoned the idea of returning to India.
Therefore, return migrants in the tech sector were not simply mov-
ing in a vacuum between supply and demand situations in India
and the United States. Their movements and entrepreneurial activities
resulted from the collective actions of many others who shared a com-
mon cultural and social capital that can be historically and physically
contextualized (Meyer, 2001).
On the other hand, the return entrepreneurs in the non-tech sectors –
agro business, crafts, textiles, the auto industry, real estate and con-
struction, advertising and entertainment – mainly used family business
connections and ethnic, religious, trade and peer networks to facili-
tate their return to India. Most of the return migrants in this category
belonged to medium and big business families in India, in which migra-
tion to the United States and return was perceived as a family strategy
and a business plan for expanding the markets for their products and
services. Their movement across countries and eventual return to India
adheres to the theoretical concepts of the NELM (discussed earlier).
Similar to the entrepreneurs in the tech sector, the men in this group
had migrated to the United States in pursuit of higher education; the
women, however, had emigrated as spouses. The women migrants later
obtained American higher education degrees or had an apprenticeship
with business firms in the United States, which emboldened them to
start their own business enterprise. For the women returnees, migra-
tion and return were ‘tied moves’, reflecting both patriarchal and family
Manashi Ray 95
My parents and my team of workers with whom I set up this business were
located in Y . . . I have never dreamt of taking my business anywhere else.
If I had to set up my business in any other city in India I would have faced
major competition. Besides, I am close to all the villages where I work, and
live close enough to factories where all the stuff [hand crafted textiles
and crafts] that I sell is made. Why on earth should I go elsewhere?
It is evident that for some returnees having children abroad did not
necessarily prevent return migration, but those with children in their
teens or older were obviously hesitant to move back to India. Indian
migrants who had left India in the mid- or late 1970s often expressed
that it would be an uphill battle for their older children to fit into Indian
society and the education system. So, by the time other circumstances
might have induced them to return to India, it was too late.
Some returnees indicated that their feelings about distance and their
stage of life played a role in their decision to return to India. For
return migrants of both genders, territorial meanings, identification and
attachment proved to be a powerful incentive to live in India. They
perceived their act of return as a chance to fulfil their nationalistic
and other dreams, as conveyed by Kunal, a senior returnee who had
lived overseas for 20 years in the United Kingdom, Switzerland and the
United States, and who had started his transnational business in the
United States in 1985, before deciding to return to India permanently
in 2000.
Very soon after graduating with a PhD in Economics, I had a job and
within the next two to three years I had everything going for me. So, my
thoughts of making an impact on India came back. Thankfully, this was
the time when the IT revolution was taking off in India. So with the coming
of Information Technology age, I felt I got the opportunity for what I had
long since wanted to do that is to integrate work with other aspects of life –
a holistic approach to living. In order to make the broadest impact I settled
on doing what one would consider low tech work. It allowed me to create
Manashi Ray 97
Conclusion
Notes
1. National Association of Software and Services Companies. As of 2008 it had
a membership of 1,300 Indian and multinational companies, who have a
broad presence in India in the businesses of software development, software
services, software products, consulting services, business process outsourcing
(BPO) services, e-commerce and web services, engineering services, off
shoring, animation and gaming.
2. A. Kohli, ‘State, Business, and Economic Growth in India’, Studies in Compar-
ative International Development 42, no. 1–2 (2007): 87–114, on 89, defines an
‘interventionist state’ to be one that prioritizes economic growth as a state
goal and that therefore ruthlessly supports capitalists, represses labour, mobi-
lizes economic nationalism to act as a social glue and channels firm activities
to produce both for protected domestic markets and for exports.
3. M. Lamont et al., ‘Cultural and Moral Boundaries in the United States:
Structural Position, Geographic Location, and Lifestyle Explanations’, Poetics
24 (1996), on 34, explain that ‘cultural boundaries [are] based on self-
actualization (including intellectual curiosity), manners, tastes, education,
and appreciation of high culture. Those who feel superior towards peo-
ple who are less culturally sophisticated than themselves are said to draw
cultural boundaries.’ Similarly, moral boundaries are drawn on the basis
of moral character. Character is comprised of qualities such as honesty,
work ethic, personal integrity, sexuality, religiosity and consideration for
others.
4. IISc is the Indian Institute of Science, a premier institution of higher
education and scientific research in India.
5. These are a group of autonomous public institutes of higher education in
engineering. There are seven IITs at present.
6. W.S. Harvey, ‘Strong or Weak Ties? British and Indian Expatriate Scientists
Finding Jobs in Boston,’ Global Networks 8, no. 4 (2008), on 456–457, defines
‘strong ties’ as relationships with close friends, family members, spouses,
close office/work colleagues, school or college mates or peers, whereas
‘weak ties’ are relationships with business associates from other companies,
acquaintances or people who are less well known to the individual.
7. M.V. Poros, ‘The Role of Migrant Networks in Linking Local Labor Mar-
kets: The Case of Asian Indian Migration to New York and London’, Global
Networks 1, no.3 (2001), on 245, distinguishes between interpersonal and
organizational ties. Interpersonal ties are social relationships with fam-
ily members, relatives and friends. Organizational ties are the mediating
structures of firm/organization/school networks, which include social rela-
tionships with colleagues, fellow alumni, supervisors and so on. Sometimes
interpersonal ties of family and friendship exist within organizations.
8. The founding members of TiE included three of the most successful older
Indian entrepreneurs in Silicon Valley: Suhas Patil, former MIT professor
and founder of Cirrus Logic; Prabhu Goel, founder of Gateway Design
Manashi Ray 99
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102 Return Migration of Indian Entrepreneurs
Introduction
Over the last decade, there has been a growing recognition of the
contribution that diaspora makes to the economic development of their
country of origin. This is largely due to the fact that their contributions
form a significant source of external capital for developing countries.
However, the general assumption is that the diasporic community trans-
fers less money than the economic migrants. The stunning change
in the diaspora linkage in China and India, in terms of the flow of
investments and social links, has dispelled this long-standing assump-
tion, setting a precedent for many developing economies in the world.
More than 70 million Chinese and 30 million Indian diaspora are liv-
ing abroad permanently, whereas about only 2 million Bangladeshis
are living abroad permanently. While 70 per cent of the Foreign Direct
Investment (FDI) flow in China came from the overseas Chinese (Sinha,
Kent and Shomali, 2007), Bangladesh has experienced a declining trend.
Garbin pinpoints the dwindling flow of investments to the shifts in
the financial relationships of Bangladeshi diaspora with their kin in
Bangladesh (Garbin, 2005). During the 1960s and 1970s, 85 per cent of
them were remitting their savings back home. However, it took a dras-
tic drop to 20 per cent in 1995. I argue that the obvious erosion of the
roots of the first generation and further erosions of the second genera-
tion with the origin may explain this diminishing trend. Holding on to
the roots and maintaining the linkage (development or otherwise) are
largely related to holding on to the origin culture.
103
104 Bangladeshi Diaspora, Culture and Development
One parent
from
country A
One parent
from Reside in
country B country D
Child born
in country
C
Human beings move to places where they face different culture, eth-
nic, social, economic and political differences (Rai & Sankaran, 2011: 5),
and that is how diverse communities come into place. However, the
community members do not lose their identities; rather, they are deeply
interlinked with their own identities. In this circumstance, the role of
106 Bangladeshi Diaspora, Culture and Development
First
generation
Third
generation
Fourth
generation
...
This respondent further added that he had to sell most of his assets to
pay the salary of his employees for one year and also for bribes to gov-
ernment officials to have the gas supply connected. He sold his factory
with a loss of about 30 per cent. He questioned, ‘why should I go back
there? What has it given me, except pain and more pain? We even had to pay
bribes at the airport. No more, enough’, some others voiced out,
we have cut off the connection totally. No more. It gives pain. Two
of my brothers were killed by opposition party leaders. No one was
arrested. They were at large. Law enforcement agencies knew who
the killers were. Our family used to receive death threat every day
from the killers. Police kept saying that they were investigating. Every
moment in Bangladesh was like a hell for us.
For the group that was indecisive yet had potential, investment required
specialist expertise and orientation which was lacking in them. They
would consider investing if more conducive conditions are created in
Bangladesh. Unfortunately, the investment climate in Bangladesh is
adverse in terms of infrastructure, political instability unpredictable
inflation, uncertainty of gas and electricity supply and frequent pol-
icy changes in tandem with election of new governments. Also, this
group considers themselves non-entrepreneurial. They fear the volatile
political climate in the country. ‘I was seriously considering putting some
investment in the country. A feasibility assessment was done, talked to a
A. K. M. Ahsan Ullah 111
number of friends and relatives. Frankly, I was not given any assurance. I was
discouraged.’
This group constitutes of both first and second generations. It was
clear that the second generation was unenthusiastic because they were
not sure how to start a business in a country which they never lived
in. However, I met some who are already investors, and interestingly
they started out by investing in the stock exchange market as a test case.
These existing investors lost their capital in stock market investment
and they clearly mentioned that the government had underhandedly
manipulated the market. Some of them said that their investments have
jeopardized their lives in their country. Another reason for their reluc-
tance in investing in Bangladesh was the widespread corruption and
hassle. According to one Canadian-Bangladeshi, who invested in an air-
line business in 2010, he was not able to start his business because of
government corruption and lack of support as he refused to offer bribes.
He had invested huge amounts of money buying aircrafts but had to
phase out his business and leave the country. This case has received
wide media coverage in late 2011 and this may have an impact on future
diaspora investments.
There are binary subgroups of entrepreneurs: entrepreneurs with capi-
tal and non-entrepreneurs with capital. Other than in Bangladesh, most
entrepreneurs with capital have also invested elsewhere which means
that their investment linkage has nothing to do with patriotism or
altruism. They will do it if they have to. The other subgroup, the non-
entrepreneurs with capital, lacks opportunities in their host countries,
so they explore avenues to invest in their home countries and uncover
many competitive advantages.
Those who are already in business are disillusioned and fear for the
future of their business. One respondent mentioned how he invested
in a clinic, in partnership with his physician friends. He gradually lost
interest as he was not making any profits and running into losses.
Cultural erosion
Weakening linkage
Development linkage
Development impact
Build trust
Effective engagement of
diaspora in development
Flexible citizenship
laws and
residency and visa
requirements
Special property
Portable benefits rights
Tax
incentives
the diplomatic advocacy through which the origin state can influence
the policies of the host state, thus serving the cause of the diaspora.
A number of hints can be useful for Bangladesh in order to benefit
from its diaspora which are
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Introduction
124
Taiabur Rahman 125
Theoretical overview
high cost of the brain drain and the difficulty triggering a reverse brain
drain in much of the Third World makes the diaspora option a moral
necessity.
Many of the policies that have become standard elements of the
diaspora option are selectively based upon the diaspora policies devel-
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In the professional and academic engagement with origin country,
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written about networks’ contribution to migration and brain drain (but
networks also facilitate knowledge development and transfer/exchange.
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networks that brain drain is transformed into brain gain. Colombian
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of Skills Abroad (SANSA) proved the feasibility of a diaspora option, that
is, the real existence of off-shore extensive human resources that could
be mobilized by the country of origin. In this broader context of DKNs
and its development potential for the origin country, this study sheds
light on selected Bangladesh DKNs.
Bangladesh Civil Service (BCS). Those who are from the BCS did their
PhD from Western universities and decided to stay back and work for
universities in the host countries. The occupational sector in which
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sciences, engineering and medicine. The above demographic character-
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diaspora indicate their strong root in the country of origin.
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7
Diaspora Engagement in Education
in Kerala, India
Antony Palackal
145
146 Diaspora Engagement in Education in Kerala
In the last decade there has been a major shift in the concept and
practice of international system of higher education, caused primarily
by globalization aided by the developments in information and com-
munication technologies (Anandakrishnan, 2000). From the vantage
point of diaspora studies, it has been observed that internationaliza-
tion is one of the major forces shaping higher education, as it is to
meet the challenges posed by globalization in the twenty-first century.1
Internationalization of education seems to incorporate the policies and
practices that are undertaken by academic systems and institutions –
and even individuals – to cope with the global academic environment.
In this context, diaspora engagement in the educational sector in the
country of origin gains greater significance and critical importance.
The discourses on diasporic relations with the home countries propose
diverse perspectives (Vertovec, 2000; Oonk, 2007: 18).2 The diaspora as
a mode of cultural production seems to capture the currents of diasporic
engagements as transnational social and cultural phenomena. It empha-
sizes the movements of cultural objects, images and meanings back
and forth, and the way these transcend and change according to the
nature of the intersections of the diaspora players. It may be argued that
diaspora engagement, especially in education and academia, is basically
regarded as a cultural construct endowed with cultural traits of both
environments, that is, the host as well as the origin countries, and at the
same time embedded and punctured in different cultural spaces. This
view highlights the point that location, identity and time are important
factors in the construction of socio-cultural realities of people.
The concept of ‘reagency’ is employed to understand the conceptual
and substantive roles of this form of diasporic engagement as a cultural
product. A reagent has the capacity to induce a reaction and bring about
subsequent changes in an existing phenomenon. Similar to Giddens’
Structuration Theory (Giddens, 1984) that suggests interdependence
between agency and structure, the concept of ‘reagency’ is distinct in
that it considers multiple structures and agencies interacting within
flows of time and over multiple spaces. Diasporic initiatives, particu-
larly in education, create a response, that is, a reaction on the part of the
actors involved and sets in chains of events. ‘Reagency’, as a conceptual
framework, accounts for the temporal orientations of actors possessing
distinct identities and situated in specific structural contexts. The con-
cept, ‘reagency’, was first used in the context of examining the effects
of Internet in globalizing science (Shrum, 2005). This understanding of
‘reagency’ builds on three dimensions of agency: (1) it is structurally
embedded social engagement (2) unfolding within the flow of time and
Antony Palackal 147
(3) with any given action, exhibiting orientation to its past, present and
future component. It is submitted that diasporic educational engage-
ment as a cultural construct has the potential to ‘reagentize’ the culture
of a society in general and the educational sector in particular, which
has implications to the course of development in a region.
The chapter, therefore, examines the question whether or not, as a
reagent, diasporic engagement in Kerala influences and conditions the
internationalization of education in the receiving region, generating
structures and systems which can impact on the state’s development.
To this end, the chapter will basically delineate the structures and meth-
ods of a distinctive engagement in education in Kerala, by a diaspora
organization, namely IISAC (International Institute for Scientific and
Academic Collaboration) based in New Jersey, USA. The purpose is to
unveil the reagentive potentials of diasporic educational engagements in
an effort at internationalization of education which gives rise to newer
systems and agencies in the state, implicating the unique course of its
development.
The next section will introduce the state of Kerala followed by the
case study of IISAC’s educational engagements in Kerala. The case pre-
sentation is conceived as a thick narrative, elaborating the various
educational programmes of this diasporic engagement. The following
section will discuss the reagentive potentials and prospects of these
educational programmes towards internationalization of education and
cross-cultural learning in the state of Kerala from a developmental angle.
Qualitative data gathered with the help of a semi-structured interview
guide from two dozens of the participants of diverse batches of those
educational programmes organized by IISAC have been intermittently
used in this section to empirically support the arguments. The final
section concludes the chapter with some policy recommendations.
health packages, exotic wildlife and year-round festivals. The State has a
complex topography with high mountains, low hills, valleys and ridges
and presents an array of varied climatic regions and habitats (Sabina and
Varghese, 2012).
Kerala, one of the 28 states in India, however, holds a distinctive
position in the developmental map of the world as a region that demon-
strates unique patterns of development. As a result, ‘The Kerala Model
of Development’, as it is popularly known, has been a much-debated
topic in the academic circles and policy discourses. The Kerala Model
of Development began to receive attention about four decades ago with
the publication of a UN study in 1975 on poverty, unemployment and
development policy in Kerala (United Nations and Centre for Develop-
ment Studies, 1975). The report showed that Kerala, while having low
levels of per capita income and high levels of poverty, as expected in
a developing region, experienced striking progress on its social devel-
opment front, including high levels of literacy and life expectancy, low
levels of fertility, infant and adult mortality, posing new questions to the
development discourse. Thus, the development experience of Kerala in
the 1970s demonstrated a paradoxical development pattern, with high
social achievements on a weak economic basis. The most obvious com-
ponent of this ‘Kerala paradox’ is a set of statistical indicators for quality
of life that brought Kerala closer to high-income developed countries
than to its counterparts in the low-income world (Palackal, 2012).
Kerala was drafted into India’s migration map from the beginning of
the early twentieth century when colonial plantations were developed
in different parts of the world. Today, there is hardly any part of the
world where Malayalis are not found. Almost 60 per cent of the house-
holds in Kerala have at least one migrant working abroad. The high level
of education, literacy and political awareness coupled with acute unem-
ployment and underemployment enabled the state to send many people
to other states in India as well as to other countries in the world. It is
observed that non-residents from Kerala (NRKs), who account for one-
fifth of the Indian diaspora of 25 million people spread across the globe,
are critical to the task of repositioning India on the central stage of the
world economy (John, 2012). The reason is that NRKs wield considerable
financial power as a community, accounting for more than 30 per cent
of the money remitted to India every year. A substantial part of migrants’
earnings are either remitted regularly or brought back as savings at the
end of the period of migration (Marie Percot and Irudaya Rajan, 2007:
318). In fact, the prosperity, wealth and modern lifestyle brought to
Antony Palackal 149
the state by its diaspora, particularly from the Gulf, over the past four
decades have dramatically transformed the social and economic fabric
of the state.
Kerala with its rich topographical features potent with biodiversity, and
high social indicators in literacy, life expectancy, mortality and fertil-
ity rates, and the socio-political factors such as social medicine, land
reforms, education, diverse religions, gender equality, vibrant politics,
unique customs and traditions and the attendant ills and contradic-
tions has always been a highly fertile domain for academicians and
knowledge seekers. Realizing this as early as 1998, IISAC pioneered a
diasporic engagement in the field of education in Kerala. IISAC was insti-
tuted with the considered goals of facilitating cultural understanding,
international education, faculty-led programmes, experiential learn-
ing, youth-enrichment activities and international research in India
and more specifically in Kerala (www.iisac.org). IISAC’s major educa-
tional initiatives are the Semester in India programmes, faculty-led
month-long courses and experiential learning programmes.
During the last 12 years, IISAC has initiated various collaborative
efforts in higher education, research and youth empowerment between
the United States and India, specifically Kerala. Some of the major
aspects of this diasporic educational engagement include the following:
to work with a faculty in their research labs and the field, to con-
duct meaningful research for the completion of their course at graduate
or undergraduate levels. IISAC works closely with prospective students
and their universities in developing such research projects. If needed,
proposals may be submitted for funding from prestigious scholarship
agencies like ‘Fulbright’ in the United States. Students in the past have
used Full Bright scholarships to carry out short-term research activities
in India with the help of IISAC.
IISAC also organizes short-term programmes for summer or winter
field studies in tropical biodiversity, culture, society and gender for high
school and college students. This is a condensed four-week programme
for three credits. The main objective of these short-term programmes
is to provide experiential learning to the students so that they can
gain a realistic understanding of the society in Kerala in terms of its
tropical biodiversity and developmental experience. The curriculum
includes lectures, field trips, lab exercises and service learning focusing
on biodiversity, culture, society and/or gender in Kerala. Accordingly,
the programme introduces tropical biodiversity of various ecosystems
through field trips and exposes the students to various facets of socio-
cultural, religious and political life in Kerala. Also, students are given
numerous opportunities to interact with the local communities, stu-
dent groups and key informants and practitioners, and live with farmers
in the villages to understand farming activities, interact with nature
clubs of local schools and colleges, tutor local children and develop
relationships with the local community.
An important feature of IISAC’s educational engagement in Kerala is
the close collaborative networks developed with various institutions,
organizations, academicians and practitioners, both within and outside
Kerala. In addition to these institutional and organizational networking
and collaborations, IISAC works in close association with a large number
of academicians and researchers who are experts in various fields related
to IISAC’s educational involvement in Kerala.
Cross-cultural learning
I met people from all over the world and learned so much about cul-
tures that I previously knew nothing about. The experience sparked
my interest in travel and cultures so much that I have decided to
make a career out of it.
(Student from Grand Valley State University, Fall 2010 batch)
I think the best thing about the program from my perspective was
the sense of community I had in the Foreign Students Hostel. I have
never met a group of people who I admired more or had more in
common with, than the other American students in the SIP (Semester
in India Programme), and living in close quarters with other similar
students bonded us together like a family.
(Student from Spring 2012 batch)
I had such an amazing experience here; it flew by far too fast. This
will definitely be one of the highlights of my life that I will forever
cherish. Thank you for providing such a great program!
(Student from Finger Lakes Community College,
Spring 2012 batch)
The transformative power and learning effects of the study abroad pro-
grammes in Kerala appeared to be so enriching that some students spoke
about its enduring and futuristic impact on their life and career thus:
Yes, it will greatly impact my future studies because after my final year
of education back in the States, I will be returning for about 3 years
154 Diaspora Engagement in Education in Kerala
The organic linkages, networks and the learning strategies that IISAC
adopted in the educational programmes seems to have facilitated effec-
tive diffusion of the basic attributes consisting of structures, organiza-
tion, governance, content, quality, standards, approaches and practices
into the higher educational settings of the state. It is a positive sum
process by which the best practices of one country are adopted by
others. Hence, IISAC’s educational programmes, it appears, can con-
tribute greatly to the attempts at standardization of the structures,
methods, practices and policies of the state. It can also help in
Antony Palackal 155
Reagentive effect
next to development you still see the very traditional third world
India. The culture has managed to remain intact despite all the devel-
opment, and Kerala is a place of tradition blended with modernity.
(Student from Grand Valley State University, Fall 2012 batch)
Conclusion
Notes
1. Recognizing the need for bringing excellence in higher education, the Gov-
ernment of Kerala organized an International Education Meet (IEM) on the
theme ‘Kerala Reaching out: Repositioning Higher Education Sector for Global
excellence’ during February 6–7, 2006 at Kochi. The Meet proposed to analyse,
160 Diaspora Engagement in Education in Kerala
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New Delhi: National Institute of Educational Policy and Administration (NIEP),
pp. 79–81.
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Cambridge: Polity Press.
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agencies can support diaspora involvement in the development of origin coun-
tries, A Study for Oxfam Novib, University of Oxford: International Migration
Institute.
John, Issac (2012) ‘NRKs as Catalysts of Socio-economic Change’ in Introduction to
Kerala Studies, Vilanilam, Palackal and Luke (ed.) New Jersey: IISAC, pp. 1207–
1210.
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of International Migration from India, Princeton, New Jersey: Princeton Univer-
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Press: Asia Centre, Global Equity Initiative.
Antony Palackal 161
Newland, Kathleen and Patrick Erin (2004) The Role of Diaspora in Poverty
Reduction in their Countries of Origin, Washington: Migration Policy Institute.
Oonk, Gijsbert (2007) Global Indian Diasporas Exploring Trajectories of Migration
and Theory, Amsterdam: University Press.
Palackal, Antony (2012) ‘Kerala Model of Development: Legacy and Paradox’ in
Introduction to Kerala Studies, Vilanilam, Palackal and Luke (ed.) New Jersey:
International Institute of Scientific and Academic Collaboration, pp. 993–1002.
Percot, Marie and S. Irudaya Rajan (2007) ‘Female Emigration from Kerala;
Case Study of Nurses’, Economic and Political Weekly, 42(4): 318–325.
Sabina, C. A. and Abin Varghese (2012) ‘Geographical Specialties and Natu-
ral Diversity of Kerala’ in Introduction to Kerala Studies, Vilanilam, Palackal
and Luke (eds) New Jersey: International Institute of Scientific and Academic
Collaboration, pp. 101–130.
Shrum, W. (2005) ‘Reagency of the Internet, or, How I became a Guest for
Science’, Social Studies of Science, 35(5): 723–754.
Sunil, S. Amrith. (2011) Migration and Diaspora in Modern Asia, 1970–2010:
Cambridge: Cambridge University Press.
Vertovec, Steven (2000) The Hindu Diaspora: Comparative Patterns. London and
New York: Routledge.
8
Diaspora Volunteering and
Development in Nepal
Prakash Khanal
162
Prakash Khanal 163
residing around the world. In its bid to extend the global network of
non-resident Nepalese, the NRNA has been successful in establishing the
National Coordination Councils (NCCs) in 56 countries. Since its estab-
lishment in 2003, the Nepalese government has recognized the NRNA’s
significance for connecting the Nepalese overseas and supported various
activities of the association, including promulgating various legislations
in favour of non-resident Nepalese.
Nepali professional diasporas in the West united under a diaspora
organization called ‘Nepali Diaspora Volunteering Programme’ (NDVP).
Under the aegis of NDVP, Nepalese professionals living in the United
Kingdom and other parts of Europe, Africa, America and Oceania are
encouraged to go on a volunteering mission to Nepal. The NDVP has
adopted ‘Transferring Skills, Transforming Societies’ as the main motto
of the programme – just one initiative for all the Nepalese living in
the United Kingdom and rest of the world. Thus a professional volun-
teering opportunity was created in the form of NDVP for the diaspora
community, which provided them with the unique chance to get con-
nected to Nepal and contribute to the development programmes by
transferring their skills and expertise. This offered them the opportu-
nity to transfer cutting-edge technology to Nepal by training people
and getting involved in policy-level dialogue at all levels. While NDVP
is the opportunity, Connect for Change/Himalayan Development Inter-
national UK is the charitable organization that facilitates the transfer of
creative excellence of Nepali professionals to help fight the disadvan-
tages and marginalization and thus contributing to the fulfilment of the
Millennium Development Goals (MDGs) in Nepal.
This study investigates the role of the NDVP in the socio-economic
development of Nepal. The next section describes the initiation of
the NDVP, followed by sections on areas of need and planned volun-
teering, the engagement of diaspora volunteers and the achievements
of the diaspora volunteers. The final section concludes with policy
recommendations.
Education
In Nepal, half of the country’s children have no access to primary edu-
cation. Around 3 million children work in extreme hardships and more
than 30,000 child labourers’ work in 1,600 stone quarries while others
work as dishwashers or domestic servants. Nepal is the world’s 6th child
labour-intensive country. Altogether 5.5 million students are enrolled in
those schools and colleges who are served by more than 150 thousand
teachers, the number of women going to school is far less compared to
boys because girls have less access to education than boys. Many are not
allowed to go to school and those that do often leave before the age of 12
166 Diaspora Volunteering and Development in Nepal
Health
Another area requiring critical attention in Nepal is health services to
its population. Nepal has accepted the universal recognition of ‘Health:
people’s basic right’ and established people’s health as the responsibility
of the State, by owning this concept in the Interim Constitution in 2007.
Nepal still faces difficult challenges in terms of providing health care
to its population who remain scattered in over 40,000 villages. Infant
mortality rate in Nepal is 46 deaths per 1000 live births (NewEra, 2011).
Patient/doctor ratio in Nepal is 1:18,000 and patient/bed ratio is 1:5000.
Worse off are children who have to share one bed among a quarter of a
million of them. Nearly 90 per cent of the women in Nepal give birth
at home and most of them suffer pregnancy (anti-natal) complications.
Nepal has long suffered from one of the world’s worst levels of maternal
mortality rate (MMR) of 539 per 100,000 live infant births in 2001.2
However, a survey done by Nepalese Ministry of Health and Population
revealed that the figure has gone down to 281 now.
The Nepalese government needs to focus on increasing hospitals,
health posts and training of health workers. Children and the elderly are
the most affected as health-care services required by them are extremely
limited. Also, the people in rural areas suffer as doctors avoid taking
up assignments in those areas. HDI UK and its partner organizations
in Nepal planned to engage specialists from different fields of health
and medicine to provide training to people in the area of medical
emergencies, healthy ageing (geriatrics), care workers, physiotherapists,
psychiatry, palliative care, stroke, mental health and old age psychia-
try, midwives, maternal and child-care specialists, nursing education,
occupational health, paediatrics, neurology, hospital and health-post
management training and so on.
Prakash Khanal 167
Community development
Nepal’s First Five Year Plan, started in 1956, emphasized building
the country’s transport, communication and infrastructure. This trend
continued until the Fifth Five Year Plan (1975–1980), when a vari-
ety of issues were addressed, including the energy sector. The Eighth
Plan (1992–1997) addressed poverty alleviation and reducing regional
inequality as two of the main goals. In subsequent years the problems of
drinking water, sanitation, health, housing and primary education were
addressed. However, the political instability in the country since 2006
has further exacerbated with the increase in factional partisan politics
and violence. The government of Nepal adopted in 2007 a three-year
interim development plan for a period 2007/2008 to 2010/2011. The pri-
mary goal of this plan is poverty alleviation, specifically to bring down
poverty to below 30 per cent of the population.
The HDI UK and its partner institutions in Nepal had identified com-
munity development as one of the areas where the diaspora volunteers
could contribute substantially by training people in the area of inte-
grated community development, resettlement and development, tissue
culture to grow rare herbs and medicinal plants in the local community
for their economic self-reliance, social enterprise, monitoring and eval-
uation, business management, organizational development, proposal
writing and fundraising.
citizens has been established for the first time in Nepal. The efforts of
HDI UK and its diaspora volunteers have urged the Nepalese govern-
ment to establish a geriatric ward in Nepal at the Patan Hospital, a major
tertiary hospital in the capital, and have earmarked a modest annual
budget towards this activity. The training for the health professionals at
this ward was organized by a diaspora volunteer who is a geriatrician,
together with his colleagues in Aberdeen Hospital. There is a plan to
organize skill development training in Nepal in the near future when
two geriatric nurses from Aberdeen plan to travel to Kathmandu to run
an in-house training for a month in Patan Hospital.
Mental Health-Related Training in Nepal – Mental health is another area
in which Nepal has not been able to progress very far which is why
HDI UK together with its partner organizations like the Centre for Men-
tal Health – Nepal has been organizing training programmes for the
benefit of community mental health trainers and workers. The HDI UK
has provided training to over 100 such community-based mental health
trainers who provide training to the community mental health work-
ers and Female Community Health Volunteers (FCHVs) who live in the
rural villages of Nepal and serve a very important role of primary con-
tact between the patients and the health-care services in the rural areas
of Nepal. The professional diaspora volunteers have conducted over 10
mental health-related training programmes in Nepal in partnership with
its partner organizations in Nepal.
Mental Health First Aid (MHFA) – A step towards training teachers and
ordinary citizens to recognize and refer mental health cases to proper
care has been going on in Nepal since 2010 when Betty Kitchener
and Professor Tony Jorm, two Australian professionals who developed
the Mental Health First Aid (MHFA) programme, were brought to
Kathmandu to run a training workshop. The MHFA is now recognized
and adopted in 17 countries, including Nepal. MHFA is help offered to
a person developing a mental health problem or experiencing a mental
health crisis. The first aid is given until appropriate professional help is
received or until the crisis is over. Betty Kitchener and Professor Tony
Jorm came to Kathmandu in November 2010 to introduce MHFA in
Nepal. Since then, the Mental Health First Aid Manual has been adopted
and translated into the Nepali language.
The standard MHFA is taught by qualified instructors, covering top-
ics such as the definition, prevalence and impact of mental illness,
the signs and symptoms of common mental health problems includ-
ing depression, anxiety disorders, psychosis and substance misuse, the
range of effective interventions and treatments, and how to talk with
Prakash Khanal 171
Conclusion
Notes
1. Website for Non-Resident Nepali Association, www.nrn.org.np
2. http://reliefweb.int/sites/reliefweb.int/files/resources/nepal%20demographic
%20and%20health%20survey%202011.pdf
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Adhikari, Jagannath. Kathmandu, NIDS and NCCR North-South: 52–59.
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Prakash Khanal 175
Introduction
176
Virinder S. Kalra et al. 177
interactions between Indians and Pakistanis, East and West Punjabis are
more frequent and more likely in Southall, Vancouver and Berlin than
in Lahore, Amritsar, Delhi or Islamabad. Nonetheless, it could be argued
that the role of those engaged in transnational links across the Indo-Pak
border are engaged in a type of Track III people-to-people diplomacy
that has greater longer term implications than the more frequent inter-
actions in metropolitan diaspora spaces. One mechanism by which this
facilitation takes place is through the pilgrimage to religious sites and
shrines across the border.
After the partition of land and people in 1947, subsequently the divi-
sion of many other things took place between India and Pakistan. The
Punjab University in Lahore spawned a twin, first located in Simla, then
with a final home in Chandigarh. The books of the University library
were split and divided. Similarly, the collection of works in the Lahore
Museum was divided and spread over a few museums in East Punjab.
However, what could not be divided were those fixed sites of religious
significance to various congregations. The birthplace of Guru Nanak,
the Katas Raj Temple and the Gorak Nath Dera were all left in Pakistan,
while innumerable Sufi shrines, such as Roza Shareef, were left in India.
These could not be split or lifted or recreated. To fulfil the desire of pil-
grims to visit, a special visa regime for Pilgrims was established in the
early 1990s. At the time of Diwali, Vaisakhi and Guru Nanak’s birth-
day, group visas would be issued to organized pilgrim parties. Over time
these pilgrims would be the main source of interaction between former
co-habitants and thus their significance as a source of people-to-people
contact became more important. The next section will explore how
this movement might be conceptualized in the existing literature on
diaspora.
potent force in rural Punjab and one that was recognized by the British.
They maintained a disdain for shrine-based religion, seeing it as a hin-
drance to rural uplift and a superstitious decay of true Islam (Thorburn,
1874). However, soon, the practical necessities of governance in rural
areas meant that they continued with much of the patronage practices
of the Mughals. The initial distaste transferred into a policy of collabo-
ration and distance transferred into a policy of providing and preserving
lands to an already strong Pir (Talbot, 1998).
With the formation of Pakistan, the role of the landed Pirs was main-
tained and they have come to prominence in the political sphere (see
Ansari, 1992). A most recent example of this is the Prime Minister of
Pakistan Yusaf Gilani who comes from a long line of Pirs from Multan
who were part of the British colonial establishment, having legisla-
tive assembly seats from the beginning of local governance in Punjab.
Nonetheless, like many other postcolonial states, the effectiveness of
the Pakistani state in delivering social and health services was limited
by a range of factors and the space opened up by the absent state was
taken up by a number of actors. Most notably, Islamic political parties
began to enhance and develop their social and welfare role, explicitly,
in the absence of being able themselves to achieve state power. The
is perhaps the most notable in this regard, but by no means the only
group to act in this way Jamaat-i-Islami. Indeed as part of its political
outlook tackling social inequality is seen as a duty for Muslims. The
Jamaat runs various welfare organizations that are ostensibly indepen-
dent but are all linked back to the central party. The most prominent
of these is the Al-Khidmat Foundation, but there are also specific orga-
nizations in specific fields, for example the Al-Ghazali, Al-Arkam and
Al-Hira Trust which operate schools and fund scholarship programmes
(Deneulin, 2009). This extensive welfare work has not translated into
general political collateral for the Jamaat but has given them consid-
erable credibility, especially when it comes to disaster relief. All of this
development work is seen as an aspect of doing God’s work rather than
worthwhile within itself, which is the main distinction between secular
and religious development (Jawad, 2009).
Partly the nature of the Pakistani state means that even though it is
constitutionally a religious state, in practice there is a great deal of sepa-
ration of the state from religious affairs. Even though zakat is the wealth
tax within Islam, in Pakistan it is viewed much more as a donation to
charitable and good causes. Income tax, property tax, sales tax and so
on are charged separately and are seen necessary for the running of the
state. Zakat collection and distribution is therefore much more ad hoc
184 Diasporic Shrines in South Asia
and utilized for short-term immediate relief rather than for long-term
or infrastructural development. A similar situation exists for the gifts of
land or Waqf (Endowments), whereby property or money is given to a
shrine or to a Pir. This again is for non-commercial use for the good of
the ‘community’. But Waqf is subject to a wide range of uses and abuses
and is deeply entwined with market and state practices, while main-
taining an ostensibly charitable purpose (Malik, 1996). The involvement
of the state in a direct manner in shrine management has reduced the
agency and increased their bureaucratization, yet the large Sufi shrines
of South Asia still play a significant role in providing welfare in their
localities as is demonstrated by the case of Mian Mir in Lahore.
Mian Mir
The shrine of Mian Mir is ostensibly built up around the place of the
tomb of the spiritual figure Mian Mir who lived from 1550–1635, hav-
ing moved to Lahore in 1575 where he spent the rest of his life until
his death. While there is much to be said about the shrine as a sacred
space in terms of the ways in which it is venerated, there is also much
to be said about how it functions as a space of sociality. By reflecting
upon fieldwork that was carried out in 2008–2010, and briefly in 2012,
some aspects of the social life of the shrine ties together a number of
different themes about the shrine’s significance in worshippers’ lives;
in particular, the role that the shrine plays in providing welfare of a
material and spiritual variety. Indeed, the distinction between mate-
rial and spiritual well-being is fundamentally questioned by the uses
of the shrine and links closely into the debates about the role of reli-
gion and development. Beyond the individual accounts of the shrines’
function, the formal management of the shrine also explicitly engages
in providing health and education facilities, though it remained slow
and in need of improvement. These are tied into the state through
the Auqaf department but remain outside of the formal state provision
of the health and education departments. Finally, the structure of the
shrines’ management, as with most large religious institutions, is con-
tested. It is through this contestation that a transnational space emerges
in which the Punjabi diaspora of various religious affiliations is able to
engage with the shrine outside of the political disputes of the Indian
and Pakistani state.
The current shrine at Mian Mir is located in the working-class part
of Mian Mir Cantonment, which is otherwise also home to some of
Lahore’s more wealthy residents. This area was developed by the British
Virinder S. Kalra et al. 185
Indian Army, allegedly on the Waqf (Endowed) land of Mian Mir shrine,
and still carries the appellation Cantonment. The shrine itself is a large
complex with an inner courtyard, the central focus of which is the hous-
ing of the tomb and a mosque to one side with its own large prayer hall.
Worshippers (zaireen) offer prayers at the shrine and engage in a range
of rituals. They also provide income to the shrine through donations.
Though it is fairly difficult to ascertain the income of the shrine as the
Auqaf department is rather opaque when it comes to financial matters,
the manager of the shrine did provide some details of the number of
employees and the budget from two periods of time from 1995 to 1996
and 2008 to 2009. In both of these cases the income of the shrine was
less than the overall expenditure, but perhaps more significantly the
income had risen from about Rs 2.2 million to Rs 6.75 million annu-
ally over that period of time, which reflects the extent to which the
shrine attracts followers and those willing to contribute to its running
and upkeep.
It is this funding that enables a range of social welfare activities to
take place. The following are the social services one can find at the
shrine of Mian Mir: Dastakari (embroidery) School; Library; Dispensary,
Hospital of 130 beds (under Construction), Water Cooler (outside the
shrine). Each of these provides facilities to the local population and on
the occasion of the annual death anniversary (Urs) to a wider popu-
lation also. The social life of the shrine revolves around the week in
which Thursday attracts the most worshippers, with the weekend being
busy also. Thursday is the day that individuals come to pray, to offer
food for other worshippers, socialize, meet the Pir and in the evening
to listen to Qawaali. Indeed, food is one of the main ways in which the
shrine acts as a source of welfare for the poor. There is a large Langar (free
food) Hall recently constructed adjacent to the outer wall of the shrine,
though within the Waqf land of the shrine. The need for a Langar Hall
was reflected through the need for catering to the tens of thousands
of visitors that are attracted to the shrine at the time of the Urs/death
anniversary of the Saint.3 In addition to the shrine providing and more
often facilitating the provision of food, there are also health facilities.
The shrine has a medical dispensary within its own premises situ-
ated in a small room, at the end of the Eastern part of the shrine. The
dispensary is an extension of the Data Darbar hospital, which is attached
to the shrine of Data Sahib, also in Lahore and perhaps the shrine with
the most income in the whole of Pakistan. It is managed by the hospi-
tal’s medical staff whenever needed. Most of the time medicines come
from Data Darbar hospital and are provided freely to the patients. The
186 Diasporic Shrines in South Asia
One day a man in a very restless mood came to Mian Mir and told
that saint of his sick child. The man told of how his child was becom-
ing worse and worse and that his only hope rested in the Saint giving
blessing and returning his son to health. After hearing the sad story,
Mian Mir become very restless and after a while he asked to bring a
pot of water and asked that man to take this water home and give
this to his son to drink. After drinking the water suddenly the boy
started feeling well.
Another man took his son to Mian Mir and told him: My son is now
7 years old and he still can’t speak a single word. Mian Mir prayed
for the boy and then said to the boy to read ‘Bismillah’ which the
boy read out loud. With the blessings of Mian Mir the boy became a
Hafiz-e-Quran (one who can recite the Quran by rote). (p. 179)
Hazrat Mian Mir said once upon a time a Pathan came to visit me and
he was very upset and requested me to pray for him. Seeing his dis-
tress I prayed for him and advised him to feed the hungry people and
give clothes to the needy. I told him: If you do this I guarantee you
that your wishes will be fulfilled by the virtue of these good virtues.
After hearing this advice the Pathan set off for this home on his
return journey he saw a hungry man. The Pathan gave him his ring so
that he could buy food. After a little more distance, the Pathan saw
some people with barely enough clothes to cover their bodies. The
Pathan provided them clothing. When he was about to reach home,
he met a neighbor and expected bad news. But the neighbor said that
the Pathan’s relative had made a miracle recovery. The Pathan came
back to me with some money and Halwa (pudding). I asked the rea-
son of all these things. He said due to your prayer my family member
who was ill has become healthy. I distributed the Halwa among the
mendicants (Darvesh) and returned the money to him. (p. 183)
These stories are then reflected in the personal narratives that were told
to us in interviews:
Virinder S. Kalra et al. 187
(Mr. Fazal narrates his story): Once I was suffering from ear pain.
It was so severe that it was shattering my mind. My grand father
brought me to the shrine of Mian Mir. He putted a little bit of dust
from the floor of the shrine into my ears and recited some words.
Suddenly I felt my pain vanish and I was relieved.
(Interview was conducted with an old lady): My daughter was ill.
I went to a doctor and they said it is cancer but another man said it
is just like a Zahir Bad (big pimple). I felt relief about my daughter’s
trouble after praying at Mian Mir shrine. Another lady told me that
the same case happened with her. We prayed at Mian Mir shrine and
now the problem is ok. I have been coming to Mian Mir shrine for
the last 25 years . . . . Some years ago ago it was a jungle and only a few
people came here. But now a lot of people come, they all have some
troubles to share, a lot of women come. Women come here because
they know about the real problems they face in the household, more
than men. So they came here to pray.
further delays and the construction got started at the end of 2006. The
construction was to end in 2009, however, the hospital project took far
more time than anticipated and it still seems will only be completed by
2014. This involvement of the local state with the shrine resulted in the
same kind of bureaucratic difficulties and political delays that behest the
rest of the state. The involvement of NGOs has on the other hand been
more successful.
The social space of the shrine operates outside of the norms that deter-
mine women’s patterns of mobility and practice. At Mian Mir there is no
forced gender segregation and it is only the inner sanctum of the shrine
that is deemed off limits.4 Indeed, women are allowed much greater
freedom in the shrine than would be imagined on the street outside
(Purewal and Kalra, 2010). The fact that women are allowed to come to
the shrine and it is often a refuge for working class and outcaste women
has meant that NGOs have seen this as a site to carry out certain types
of activities. At Mian Mir there is a vocational Dastkari (embroidery)
school for women, which is adjacent to the dispensary. It is run by the
Upper Mall Scheme Society with the permission of the Auqaf depart-
ment and was established in 1970. A retired Brigadier is the head of the
society and generates funds for running the school. Students are not
charged a fee and the school offers short courses of 3–6 months in a
range of vocational pursuits. This combination of the Auqaf with an
outside organization is also present in the running of the Library which
is present inside the complex. Though the library is formally run by the
shrine’s manager and comes under the control of the Religious commit-
tee, which is appointed to oversee the activities of the shrine, it also has
the involvement of another trust, based in Faisalabad (about 100 miles
distant from Lahore). Sufi Barkat Ali Ludhianvi was a devotee of Mian
Mir and used to come to the shrine every day for many years spending
most of his time in the library. After his death special permission was
given for running the library and keeping books written by Sufi Barkat
Ali to the trust developed at Sufi Barkat Ali’s shrine. This kind of part-
nership has enabled the Mian Mir shrine to enhance and develop its
activities.
Transnational ties
running of the shrine, and it is those families that were managing the
shrine before the formation of Pakistan. The state, through the Auqaf
department, took over the formal management of the major Sufi shrines
in the 1960s (Malik, 1990) with the result that hereditary Pirs were side-
lined. In the case of Mian Mir this has meant that the gaddi nashin or
his sons come to the shrine on Thursdays where they are greeted by
those worshippers who have long standing relations with the family.
By and large, they are peripheral to the main activities at the shrine
which are funded and managed by the state. The family has however
set up their own shrine in their family house on Walton Road in Lahore
where they claim to have artifacts of Mian Mir and of the Sikh Gurus
who were said to be his friends. The family also set up a charitable trust
in the name of Mian Mir (mianmir.org), headed by Chan Pir (formally
known as Makhdom Syed Chan Pir Al-Gillani Al-Qadri). The fact that
the Auqaf department is part of the government necessarily restricts its
activities when it comes to Sikh and Hindu pilgrims from India (and the
metropolitan diaspora), whereas the Mian Mir trust can act with relative
freedom as an independent body.
At the time of the visitations of Sikhs on the occasions of Guru
Nanak’s birthday and Vaisakhi, Mian Mir is one site that those staying
at the Dera Sahib Gurdwara in Lahore come to visit. According to the
manager of Mian Mir, in 2011 about 300 Sikhs came in formal groups
to visit the shrine. On these occasions, the local police provide security
and the Langar Khana (food hall) which is usually only opened at the
time of the Urs is made available. These formal occasions are part of
the general management of pilgrimage that is organized by the Indian
and Pakistani states. However, due to the international network that the
Mian Mir Trust has managed to develop and in particular the presence of
the trust in East Punjab, they also facilitate visits for those who wish to
visit the shrine and Lahore more generally. This network encompasses
those nodes of the Punjabi diaspora which include Muslims, Sikhs and
Hindus. Manchester, Kuala Lumpur, Singapore, Amritsar and Lahore are
the places that encompass the diasporic space of Mian Mir. Whereas the
Auqaf board can control access to the actual shrine and also provide
services to large groups of pilgrims, small scale people-to-people con-
tact is facilitated by organizations like the Mian Mir Trust. By utilizing
the legitimacy of the religious shrine they are able to circumvent the
bureaucratic and often purposefully obtuse machinations of the Indian
and Pakistani state.
Indeed, the representative of the Trust in India, Harcharan Singh Brar,
sees himself as part of a process of facilitation for people who want to
190 Diasporic Shrines in South Asia
Conclusion
perspective also tied in with the role that religion is seen to play in the
discourse of development, an ideology that is close to the people who
are subject to policy and can give legitimacy to initiatives. However, in
both of these endeavours, what underpins this is a certain utilitarian
attitude towards diasporas and the role of religion, indeed this is what
can be seen as a link. The haphazard nature of diaspora giving is not
therefore deemed compatible with organized state to state planning, but
potentially fits in with a more neo-liberal NGO led discourse. Similarly,
religious giving and the role of religious groups in implementing for-
mal development goals have come to be recognized, but with the caveat
that there are certain issues such as gender and sexuality which can be
sources of tension.
In this chapter this literature has been stretched by evoking the idea
of the diaspora across the Indo-Pak border. Rather than the metropo-
lis being the central node in the transnational circulation, peripheries
as sites of desire come to the fore. Here we need to pay account to the
way in which Ludhiana and Faislabad, Lahore and Amritsar, Karachi and
Mumbai create desiring populations who in multiple ways recreate (both
negatively and positively) images drawn from memory and crystallized
by forced and enforced separation. One method by which the border
is circumvented is through the relatively easy movement of pilgrims
to shrines. This is organized by the state and managed through vari-
ous intermediary bodies. However, the legitimacy on people-to-people
contact that is enabled through pilgrimage opens up a space in which
organizations such as the Mian Mir Trust can arrange for individuals and
groups to travel and meet. Though this kind of contact may not yield
immediate political change and results it does demonstrate the role that
religious institutions can play in ameliorating conflict.
Notes
1. Though of course small populations of both communities remained, Sikhs
in Lahore/Nanakana Sahib and a more substantial population of Muslims in
Malerkotla.
2. Though of course there are specific institutional factors that prohibit
Palestinians from holding citizenship in these neighbouring countries that
do not exist in the South Asia case.
3. Indeed, the growth of the Mian Mir complex could be illustrative of the robust
nature of shrine based Islam in the face of more literalist approaches, though
it could also be reflective of the burgeoning Pakistani population.
4. This was also seen as a development that came after the 1980s Zia period.
5. In 2005, Brar was accused of embezzling funds from would be travellers and
the Mian Mir Trust in Pakistan distanced itself from the Amritsar group.
192 Diasporic Shrines in South Asia
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Virinder S. Kalra et al. 193
194
Jeffrey Samuels 195
South Asia but also to propose one possible answer concerning why
such vast differences regarding development work organized through
Buddhist temples exist across the Indian Ocean.
The first Sri Lankan temples were established in Malaya in the late nine-
teenth century to serve the religious and social needs of Sri Lankan
immigrants who chose to stay in the Land of Gold.2 The immigrants’
decision to remain in Malaya brought new sets of challenges, including
finding comfort during more difficult times when a sense of uncertainty
and meaninglessness – such as death – filled their minds and hearts (de
Silva 1998: 23). Although Sri Lankan Buddhists living in other areas in
Malaya (e.g., Kedah and Kelantan) tended to seek solace in the Thai
temples that dotted the region, the absence of such temples in Kuala
Lumpur3 as well as the seeming foreignness of Chinese temples (with
their focus on ancestral worship and the prevalence of Chinese deities) –
led the Sinhalese in Kuala Lumpur and Taiping to establish more familiar
places of worship.
Following the establishment of the first Sinhalese Buddhist temple in
Malaya in 1889 – Bodhi Langka Ram Vihara in Taiping, Perak – a second
temple was built in 1895 to serve the growing number of Sri Lankans
living in Kuala Lumpur. The location chosen for the temple – Buddhist
Maha Vihara – was the cosmopolitan section known as Brickfields, an
area of Kuala Lumpur where the Public Works Department factory was
located and where a number of Sri Lankan Sinhalese and Tamils civil
servants lived.
The temple in Brickfields was soon followed by a third one, located
on the island of Penang. Shortly after the arrival of the Sinhalese monk
Ven. A. Pemaratana to Batu Lanchang Cemetery (off of Green Lane in
Penang) in 1918, a small group of devotees began to form around him.
After Ven. Pemaratana expressed a wish for a Sri Lankan Buddhist temple
on the island, a Sinhalese businessman, Mr M.V. Gregory, bought a piece
of land and, on it, a small shrine room was constructed. In 1921, a new
piece of land was purchased for the temple, this time on Kampar Road
where the temple sits today.
The fourth Sri Lankan temple, called the Sri Lankan Buddhist temple,
is located in a different area of Kuala Lumpur known as Sentul. With the
Jeffrey Samuels 197
The Sri Lankan temples in Kuala Lumpur and (to a lesser extent)
Penang were initially built to serve the religious and social needs
of the Sri Lankan diaspora community living there.4 They did not,
however, remain solely sites of ethnic memory for long. With the
arrival of K. Gunaratana to Mahindarama (Penang) in 1933, Ven.
K. Dhammananda to Buddhist Maha Vihara (Brickfields, Kuala Lumpur)
in 1952, and Ven. B. Saranankara to the Sri Lankan Buddhist Temple
(Sentul, Kuala Lumpur) in 1984, the three temples began attracting new
groups of patrons, the largest being English-speaking Chinese. These
monks regularly organized dharma tours; the systematic distribution of
free publications and charismatic personalities of the head monks had a
profound impact on the temples’ demographics.
The activities of these monks proved to be a boon for the tem-
ples: with the rapidly growing number of Chinese patrons came deeper
pockets that would come to support the temples’ flurry of activities,
including building projects. Other changes also came in their wake.
With an increase in temple resources during the 1980s and 1990s,
198 Intersecting Diasporas
The other Sri Lankan temple in Kuala Lumpur also provided aid to
Sri Lanka’s tsunami victims. Besides functioning as a collection site
for donated goods, the Sri Lankan Buddhist Temple in Sentul, Kuala
Lumpur, played a more long-term role in developing Sri Lanka.
As noted earlier, the Sri Lankan Buddhist Temple was first established
in 1921 to cater to the religious, social and cultural needs of the Sri
Lankan community living in and around Sentul (Sri Jayanti Association
2000: 6ff). With the arrival of Ven. B. Saranankara in 1984, however, the
temple began to take on a new form: physically and organizationally.
What had been a small run-down structure was soon replaced with a
new temple (Sri Jayanti Association 1991: 23ff.). With construction work
mostly completed in 1996, Ven. Saranankara began turning his atten-
tion to welfare work which he ran through the temple’s two welfare
organizations: the Sri Jayanti Welfare Organization and Yayasan Maha
Karuna.7
As the temple’s new head monk in 1984, Ven. Saranankara reg-
ularly encountered many poor people living in Sentul, an area of
Kuala Lumpur that was quite impoverished at the time. Respond-
ing to their needs, Ven. Saranankara set up a free medical clinic at
the temple (personal conversation 2009). In 1991, Ven. Saranankara
Jeffrey Samuels 201
assistance and medical aid to the poor in Sri Lanka as well as cash
vouchers for monks and nuns in Sri Lanka to buy books. Yayasan Maha
Karuna has also allocated RM30,000 for the purpose of building wells
and installing water pumps in poor areas (e.g., in Delgoda).11
On 14 March 2012, Ven. Saranankara, accompanied by numerous
patrons of the Sri Lankan Buddhist Temple and Maha Karuna Buddhist
Society, travelled to Sri Lanka to celebrate the opening of Sri Jayanti-
Maha Karuna Youth Centre, located in Delgoda (approximately 25 km
southeast of Colombo). A project that was in the making since 2006,
the youth centre provides shelter to orphans, irrespective of race and
religion. The centre itself – which costs approximately RM3.5 million
($1.1 million USD) – consists of an administration building, multipur-
pose hall, training centre, lecture hall, library, shrine hall, meditation
hall, classrooms, dining hall and kitchen. By fulfilling the children’s
social, cultural and spiritual needs, volunteer workers and paid staff
at the centre seek to transform homeless children into economically
self-sustaining citizens by offering them training in a variety of fields
(IT, culinary arts, nursing, housekeeping and foreign languages).
Even though the centre is primarily focused on orphans, it seeks to
create a unique environment where monks and nuns are taught about
social welfare work through engaging in hands-on work at the centre.
Moreover, Ven. Saranankara intends that the centre’s services not only
be limited to its residents; when fully operational, Ven. Saranankara
hopes to use the clinic to provide free medical assistance to the area’s
poor; he also envisions that the centre’s multipurpose hall would also
be used as a community centre for the area’s residents.
in Japan through which such a donation could be gifted. With the foun-
dation in place, Mr Suzuki invited Ven. Indaratana to Japan where he
publically donated a used ambulance to Amata (Indaratana, personal
communication; see also Indaratana et. al., 2004: 80).
Ven. Indaratana’s work in Sri Lanka continued. Not forgetting his own
biological and institutional roots, Ven. Indaratana established another
branch of Amata in February 2004. That branch was based at the temple
in Ven. Indaratana’s native village where Ven. Indaratana first donned
saffron robes: Purān.a Rājamahāvihāra at Elgiriya (Matara District).
While the clinic was supposed to mirror the work being done by Amata
in Kelaniya, it took on a somewhat different role ten months later.
On 26 December 2004, a devastating tsunami hit the west and east
coasts of Sri Lanka; the major cities of Matara (where Amata II is located)
and Galle – as well as their surrounding villages – were ravaged. Through
Amata and Mahindarama in Penang – which were linked to Amata
Japan – the Amata branch at Elgiriya (along with Amata in Kelaniya)
became distribution centres that would, during the months following
the tsunami, apportion 14 shipping containers full of medical supplies,
food and clothing to Sri Lanka.
Alongside these forms of disaster relief, Ven. Indaratana and the sup-
porters of his Mahindarama temple participated in a groundbreaking
ceremony in Matara in February 2005 for a ‘tsunami village’ (see n.a.
26 February 2005). The village itself would consist of 50 low-cost homes.
Now completed, the village has a community centre where the village’s
residents could participate in birthday celebrations, funeral services, reli-
gious rituals and other community events. Each house also has a small
garden where the residents are encouraged to grow their own vegetables.
Ven. Indaratana has also sponsored a monk living in a nearby temple
to conduct religious services as well as run the village’s Sunday school
programme at no charge.
In 2006 Ven. Indaratana established a third branch of Amata
in Sri Lanka: at Sunandarama Rājamahāvihāra at Tolangamuwa,
Warakapola (Kegalle District). The three Amata clinics see a total of 300
patients (100 patients per clinic) on a weekly basis or, even more remark-
ably, over 15,000 annually (many of whom also receive free medication
which is funded through the Mahindarama Temple).13
In 2011 a unique event that was organized by Ven. Indaratana was
held in Sri Lanka: a temporary ordination ceremony. Although this
event seems quite irrelevant to any discussion of economic develop-
ment and social welfare work, it is not. Before discussing the connection
between temporary ordination and social welfare, a brief background
highlighting the uniqueness of this event is necessary.
Jeffrey Samuels 205
The three case studies presented above illustrate some of the roles that
diasporic communities may play in stimulating development in their
countries of origins. Although the amount of capital sent from the tem-
ples in Malaysia to Sri Lanka may pale in comparison to other flows of
capital (e.g., remittances, trade in native products and business invest-
ments), the Malaysian case studies complement current understandings
of diaspora and development in South Asia by highlighting the role
that religious institutions and networks play in the development pro-
cess. Indeed, from monetary donations to various types of social welfare
projects, Sri Lankan temples in Malaysia are playing an increasingly
visible role in Sri Lanka since 2002.
Along with complementing current scholarship on diaspora and
development, the three case studies also challenge certain assumptions,
including the very concept of diaspora. Whereas diaspora and develop-
ment are mostly understood in terms of a single diasporic community
spurring growth in its country of origin, the three case studies pre-
sented above complicate this somewhat. In order to develop their ‘origin
country’, the head monks must draw together and work with multiple
diasporas simultaneously. According to all three head monks, the devel-
opment work undertaken by the temples would not be possible without
the help of other diasporic communities.
The head monks in all three temples are able to draw multiple
communities together by deemphasizing their own ethnicity and by
stressing, instead, their Buddhist identity. As a broad imagined commu-
nity no longer limited to a particular ethnic tradition (e.g., Sri Lankan,
Thai, Burmese, Chinese) or Buddhist school (e.g., Theravada, Mahayana
Jeffrey Samuels 207
Acknowledgement
Notes
1. The forces motivating people to migrate can rarely be reduced to a single
factor. While economic opportunities were alluring to many who risked
much to travel across the Indian Ocean, it is also worth bearing in mind
that moving to a new country often offers people freedom from their
Jeffrey Samuels 209
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212
Smita Tiwari 213
far back as 1890 (Lal, Reeves and Rai, 2006: 82). Racial discrimination
and restrictive immigration policies in the colonies were forging emo-
tional bond between Indians overseas and emerging nationalist leader-
ship. Both groups considered themselves engaged in opposing colonial
regimes. Before independence, the Indian National Congress (INC)
demanded equal rights and status to the Indian nationals with the
local people of the land (Sahadevan, 1995). The British had the inter-
est in only replacing ‘slavery’ by recruiting ‘indentured’ labour from the
Indian subcontinent (Dubey, 2003). Until 1908, the Congress ardently
asked the Imperial government to adopt a tough attitude towards those
self-governing colonies which were ruthlessly dealing with Indian inter-
ests by denying them their just rights as the citizens of the Empire
(Zaidi, 1985). In its annual sessions in 1911 and 1912, the INC asserted
its solidarity with Indian settlers in Africa, and in 1916 at Lucknow, it
expressed its ever growing sense of dissatisfaction at continued ill treat-
ment of Indian settlers (Lal, Reeves and Rai, 2006: 83). The Congress also
raised the issue of their conditions of labour. For the INC leadership,
the cause of Indians overseas was an extension of the anti-imperialist
struggle in other parts of the empire and presented an opportunity
to highlight colonialism’s underlying racist dimension. In 1929, the
INC institutionalized this aspect by setting up an Overseas Department
under Jawaharlal Nehru, who showed special interest in international
affairs (Lal, Reeves and Rai, 2006). The 38th Indian National Congress
Annual Session in December 1923 declared that unless India became
independent, the grievances of Indian diaspora could not be properly
remedied (Tinker, 1993).
On the other hand, the expatriate Indians also made a contribution
to the movement for independence. The Indian community published
papers and generated political and public opinion in America to favour
India’s freedom struggle (Sheffer, 1986: 111). Funds from the diaspora
supported the movement, demonstrating that the solidarity was mutual
(Lall, 2001). At the same time, several efforts were made to improve
the condition of Indian nationals abroad, but nothing substantial was
achieved. Even Gandhi, who initially made India’s diaspora a major
issue, shifted his energy towards gaining freedom from British rule
(Sheffer, 1986). Hence, the attainment of India’s independence was con-
sidered as a pre-condition for the effective protection and improvement
in the status of Indians abroad. The settlement of the problems of Indian
community abroad was set to decide on the basis of ‘mutual agreement
with independent countries’ (Zaidi, 1985: 118). Thus, the first half of
the twentieth century marked the beginning and strengthening of a
220 Diaspora Engagement Policy in South Asia
Post-colonial policies
India’s independence in August 1947 was a result of the long-term strug-
gle of Indians against British colonialism. All Indians contributed in this
struggle, whether they resided in India or elsewhere. India’s indepen-
dence was a matter of delight among Indian emigrants, because they
were still ruled by British. They hoped that India’s independence would
bring a relief to their plight. Contrary to the expectations of expatriate
community, the Indian independence in 1947 did not prove to be any
relief to their miserable condition (Lall, 2001). India’s policy towards
them changed after the withdrawal of the colonial power. India’s for-
eign policy makers adopted a policy which was different from the policy
of pre-independence. Jawaharlal Nehru, after taking the leadership of
India in post-independence, advised the expatriate community of India
to be loyal to their country of residence in order to maintain national
sovereignty, amicable international relations, non-interference in the
affairs of other nations and for the pursuit of non-alignment. He not
only excluded the issue of expatriate Indians from Indian foreign and
domestic policy formulation but also actively encouraged the diaspora
to integrate into their host societies (Lall, 2003). This happened even in
the ‘face of persecution and expulsion’ (Singh, 1979) of overseas Indians.
As in the case of Kenya, Uganda, Fiji and Burma, the Government of
India showed its helplessness to favour the overseas community (Lall,
2001).
After India gained independence, the definition of India shifted from
an identity based on nationalism to an identity based on territory (Lall,
2001). Nehru maintained that Overseas Indians should decide whether
they would continue as Indian nationals or adopt the nationality of the
country of their domicile (Sahadevan, 1995). He further stated ‘if they
opted for the former, all they could claim abroad was most favoured
alien treatment’ (Lok Sabha Debate, 1957).4 He added ‘if they opted
for the latter (i.e. foreign nationality), they should be given all rights
of citizenship and India’s connection with them will be cultural and
not political’ (Lok Sabha Debate, 1957).5 This way Nehru had made ‘the
expatriate Asians aliens in a legal sense’ (Lall, 2001), and their status
did not allow for any special relationship between them and the Indian
state.
In the case of Pakistan (integrated), post-independence scenario was
one of changed realities. Pakistan emerged as a new nation and got
Smita Tiwari 221
Political dimension
There is a long history of diasporas engaging in political activities in the
country of origin. They participate in the politics of the country of origin
in variety of ways. They influence the politics through policy changes –
in particular, on issues and areas where the diaspora has strong eco-
nomic interest, and if it enjoys legitimacy and points of contacts with
decision-making elites, their influence increases further (Kapur, 2010).
Additionally, they can affect politics in the country of origin by way of
financial contributions to the parties and the candidates. The impact of
these contributions depends on their relative magnitude as well as on
the groups and parties to which they are made. The general claim is
that people in diaspora have a greater average income than those in the
country of origin, and this increased income gives them greater finan-
cial capacity to influence the politics of their country of origin. However,
the possibility that diaspora might finance and support relatively more
extremists’ organizations makes this aspect of diasporic involvement
in the country of origin’s politics both more significant and politically
more dangerous (Kapur, 2010).
The advent of BJP-led NDA government brought about a radical shift
in the policies of the Government of India. The PIO Card was launched
by the Ministry of Home Affairs in March 1999 to reinforce the emo-
tional bonds of Indians who have made other countries their home,
but who are still willing to renew their ties with the land of their ori-
gin. In September 2000, the NDA government constituted a High Level
Committee (HLC) on Indian Diaspora. The Committee was expected
to look after the role of diaspora in India, the rights and facilities
Smita Tiwari 223
Economic dimension
The South Asian diaspora constitutes an important and unique force
in the world economy. In recent years, it is playing a growing role in
its source economy. Its contributions include long-term investments,
technology and knowledge transfer in fields such as science, IT and
medicine, influencing host country companies to enter into joint ven-
tures and technology licensing arrangements with companies in their
countries of origin. The money that migrants send home is impor-
tant not only to their families but also to their country’s balance of
payments. In many developing countries, remittances represent a sig-
nificant proportion of their Gross Domestic Product (GDP) as well as
foreign exchange earnings (see Table 11.2). While skilled migration con-
tinues and has been on the rise in the past few decades, the thinking
on such flows has shifted significantly, away from the concept of brain
drain to concepts of brain gain, brain exchange and brain circulation.
More and more countries are now looking at their skilled overseas
diaspora as an asset that can be tapped for economic, social, cultural
and political gains.
Smita Tiwari 225
Source: Didiar Singh, A. (2012) ‘Diaspora for Development – Policy Perspectives from India’,
Working Paper No. 376, Indian Institute of Management, Bangalore, available at http://
www.iimb.ernet.in/research/sites/default/files/WP%20No.%20376.pdf, accessed in Novem-
ber 2012.
(The table has been revised in the South Asian Context).
1 India 70 3.4
7 Pakistan 14 5.8
8 Bangladesh 14 10.9
Source: Migration and Remittances Factbook 2012 and Migration and Remittance
Data, Development Prospects Group, World Bank, available at www.worldbank.org/
prospects/migrationandremittances.
permitted to move capital freely between their home and host countries
without much bureaucratic constraint. There are, for instance, non res-
ident ordinary accounts in rupees (NRO) which are non-repatriable
as well as repatriable non-resident external accounts in rupees (NRE),
and repatriable foreign currency non-resident accounts (FCNR) (Min-
istry of Overseas Indian Affairs, 2010). The two latter accounts enable
NRIs to bring in large sums of money to start businesses in India and
be exempt from taxes on interest earnings. Portfolio investments have
also been facilitated for NRIs by making income from such invest-
ments repatriable and by not requiring NRI investors to report their
transactions to the Reserve Bank of India (Ministry of Overseas Indian
Affairs, 2010). As a result of such incentives and schemes, through the
1990s and also in recent years, the skilled Indian diaspora population
has remitted and invested substantially through the formal banking
channels and through the stock market. For example, the Reserve
Bank of India launched instruments such as the Resurgent India Bonds
scheme in 1998 and the India Millennium Deposits scheme in 2000
(Chanda, 2008).
The role of the Indian diaspora with regard to FDI has been much
smaller than in the case of remittances and deposits. According to
official estimates, during 1991–2001, the amount of NRI investment
approvals stood at US$ 2.5 million or a little under 4 per cent of total
FDI approved during this period (Ministry of Overseas Indian Affairs,
2010). Actual FDI by NRIs accounted for a little over 9 per cent of actual
FDI inflows and for 37 per cent of total FDI approvals. This discrep-
ancy between approvals and actual inflows from NRIs and the rather
limited role of the NRIs in total FDI flows has been attributed to vari-
ous bureaucratic and procedural reasons and lack of policy clarity. The
single biggest beneficiary of FDI by the Indian diaspora has been the
IT and BPO industry. The Indian diaspora has provided start-up capital
Smita Tiwari 227
Conclusion
Notes
1. http://mha.nic.in/pdfs/ic_act55.pdf
2. Indentured System: It was a system of contract by which the emigrants agreed
to work for a given employer for a specific period and perform the task
assigned to him/her for a specific wage.
3. ‘Passage’ or ‘free emigration’: In this pattern, emigrations were not officially
sponsored, they themselves paid their passage and they were free in all the
sense that they were not bound by any contract.
4. http://164.100.47.132/LssNew/debates/DebateArchive.aspx
5. http://164.100.47.132/LssNew/debates/DebateArchive.aspx
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12
Pockets of the West: The
Engagement of the Virtual
Diaspora in India
Kiran Mirchandani
Introduction
The young man quoted above is amongst the 2.5 million workers
employed in Information Technology (IT) and IT-enabled service firms
in India (NASSCOM, 2008). The fastest growing segment of this labour
force are service workers, who communicate daily with customers in
the West, helping clients living in the United States, Britain, Canada
and Australia with transactions such as managing their insurance
plans, computer systems, phone plans and banking requests. Workers
employed in transnational corporations as call-centre workers in South
Asia are part of the ‘virtual diaspora’. Rather than physical relocation,
they engage in virtual migration as they live and work in their home
countries but in sites which are seen as pockets of the West. During
their long workdays (which are often nights in India), transnational call-
centre workers participate in networks, follow employment schedules
and serve customers in the West. This chapter explores the diasporic
engagement of these virtual migrants (Aneesh, 2006) with their ‘home-
land’. It is based on a qualitative study of customer service work-
ers employed by transnational corporations in three cities in India
(Mirchandani, 2012). I argue that these virtually diasporic workers
engage with and influence economic and social norms in South Asia in
important ways. Theorists have argued that the IT/ITES sector in India
has led to the emergence of a new middle class in India (Radhakrishnan,
231
232 Engagement of the Virtual Diaspora in India
2011) which not only has economic influence but also impacts broadly
held societal and cultural expectations of progress and success. Using
the experiences of IT/ITES workers as a starting point, I explore the ways
in which they form a virtual diaspora and challenge particular norms
while entrenching others in the homeland.
The notion of diaspora is, in many ways, useful to capture the expe-
rience of virtual migrants who, like physical migrants, are occupied
with issues of belonging, homeland and border crossing. Without leav-
ing their countries, they become people who ‘represent multiple loci of
identity’ (Ogden, 2008). Much of the literature on diaspora has focused
mainly on communities which have physically crossed national borders.
Such a focus on physical migration has fostered approaches to diaspora
which continue to prioritize the notion of a ‘scattered seed’, making
essential the country of origin. As a result of the often static construction
of host and home locations in diasporic studies, many of the debates
on diasporic engagement have been limited to economic analyses of
the value of immigrant human capital, philanthropy and remittances
(Sahoo and Patnaik, 2010). While these are important dimensions of
engagement, literature in the past decade has demonstrated the utility
of developing a more multifaceted notion of diaspora which allows for
better documentation of the multiple arenas of diasporic engagement.
In a provocative essay written close to two decades ago entitled
‘Diasporas Old and New’, Gayatri Spivak (1996) poses the question –
which are the groups that have historically been excluded from the
notion of ‘diaspora’ yet play a vital role in global processes? In her essay,
Spivak provides an example of such ‘strategic exclusions’, noting that in
Western feminism, ‘although diasporic third world women offer large-
scale support, through homeworking, to Italy’s post-industrial base,
and Benetton is one of the leaders in the field of post-fordist femi-
nization of transnationality, these women and this phenomenon were
never mentioned’ (Spivak, 1996). Spivak refers specifically to people
who participate in, and indeed enable the emergence of, the global
economy without physically migrating. Included in this group are
the virtual diaspora, who are traditionally excluded from notions of
diaspora because they do not physically migrate, but nonetheless cross
borders of home and away. Focus on these groups, I argue, allows for a
richer, more complete analysis of diasporic engagement.
In making this argument, I draw from a community of scholars who
have been exploring the notion of the diaspora ‘at home’. Charusheela,
for example, notes that ‘groups may enter the diasporic experience
without travelling’ (Charusheela, 2007: 279). Rather than the focus on
physical migration, the notion of diaspora can be used to refer to the
Kiran Mirchandani 233
Methods
workers often have less specialized education and hold more routine and
structured jobs. While programmers may work with stable teams with
colleagues in the West, call-centre workers’ encounters with Westerners
occur through minute-long telephone conversations where they provide
support for products or services. Often workers adopt Western names to
make it easier for customers to pronounce them, and spend considerable
effort speaking in American, British or convent Indian accents which
are deemed easy to understand. In these ways, their work processes,
spaces and performance expectations are explicitly defined as ‘Western’,
and they follow the clocks and calendars of their customers – working
at night and celebrating Christmas and Thanksgiving. As Poster notes,
working in Indian call centres necessitates a host of activities broadly
characterized as ‘national identity management’ (Poster, 2007, p. 271).
This includes adopting an American accent, using a Western alias and
becoming familiar with American popular culture. Workers are required
to construct appropriate self-identities as part of their jobs. Many are
known by one name and speak in a particular way at home, and are
known by another name and speak in a different way at work. Their
diasporic journeys occur on a daily (or nightly, since many work in night
shifts) basis.
Data were collected through in-depth, qualitative interviews con-
ducted between 2001 and 2011. Workers were contacted through news-
paper advertisements and they were free to share their experiences in a
non-organizational space with complete anonymity. The focus of inter-
views was on how workers constructed and experienced their work, and
their engagement in local and transnational communities. Of the inter-
viewees 54 were men and 46 women, and three-quarters of the sample
comprised of front-line customer service workers (those taking calls).
Workers provided customer support in a wide range of sectors such as
technical help with computers and internet connections, bill collection,
insurance claims, credit card inquiries, catalogue sales, airline reserva-
tions and bank transactions. They were employed in a wide range of
organizations in New Delhi, Pune and Bangalore. Workers described
their career histories, the nature of their work, the training they received
and their work processes and experiences.
Almost all the 78 front-line call-centre workers interviewed were sin-
gle and in their twenties; however, even within this group there were
demographic diversities in terms of class and regional backgrounds.
Three workers were over 30, and 9 were married or engaged. In addi-
tion, most respondents had bachelor’s degrees, and several had master’s
degrees or additional diplomas. Interestingly, however, this tendency
Kiran Mirchandani 235
The call centre has become the symbol of India’s newly globalised
workforce: while traditional India sleeps, a dynamic young cohort
of highly skilled, articulate professionals works through the night,
functioning on US time under made-up American aliases, pretending
familiarity with a culture and climate they’ve never actually experi-
enced, earning salaries that were undreamt of by their elders (but a
fraction of what an American would make) and enjoying a lifestyle
that’s a cocktail of premature affluence and ersatz westernisation
transplanted to an Indian setting.
236 Engagement of the Virtual Diaspora in India
Gendered migrations
Even after so many years, call centres in India socially is not accepted
as a mainstream job. Even today when we say we are working in a
call centre they see it as a part time job . . . They don’t take it seriously.
They don’t say that this person is very serious about his career or
something . . . [People] feel like anybody can do this job. This is not
true at all.
Other workers report that call centres are often seen as organizations
which sanction consumerism, partying, close interaction between sexes,
promiscuous behaviour, smoking and drinking. Many women report
needing to challenge these stereotypes held by parents and other family
members:
[My parents] did not agree for me to join a call centre . . . Once they
got to know that it was a call centre job and I have to go for night
shift and all, initially, they were reluctant. They didn’t want me to go,
they were like, how can you manage night shift. Your lifestyle will be
changed altogether . . . Only when I told you have lots of security and
I have my [childhood] friend . . . they were like, OK.
I have friends where I live and [they] say that people who work in
BPOs are not good girls . . . I have people talking of moral ethics, like
people who work in BPOs coming late night . . . have you heard Radio
Mirchi? [They say] people should start wearing condoms, people
working in BPOs.
It’s OK. It’s equal. In the call centre it hardly matters. It hardly mat-
ters . . . Girls are there, [and] boys are there. No discrimination. You
are taken care [of] equally whether you’re a girl or boy. Doesn’t
matter . . . There’s no discrimination as such.
A few weeks it was little difficult. Because I was out at night and
especially, Gujaratis are supposed to be like a little, what do you say,
kind of backward people . . . So my mom was a little apprehensive. She
[said] How can you go late at night? What will the society say? And
all that stuff. But then again slowly and gradually they got used to it
again.
Rather than being defined by social norms, workers refer to work norms
identified as Western and modern which are based on individual per-
formance. One worker interviewed for this project who had travelled to
the United States for training observes:
I think the way they have set up the workspace is pretty much similar
to that they have in North America. Because I have seen offices in
North America, there’s not much of a difference. You have a monitor,
240 Engagement of the Virtual Diaspora in India
you have the whole setup in front of you, you have your own desk in
there, you have your own notice board.
This worker refers not only to the organizational order (where every-
thing has its place) but also to the opportunity for self-expression (where
one has one’s own notice board) which is part of one’s work as a
call-centre worker.
Workers do not, however, name their acceptance of Western leisure
activities and dress codes as a betrayal of Indian culture; rather, many
note that the expectation that they adopt Western accents or profes-
sional norms at work does not undermine Indian nationalism or culture.
One worker notes:
We may work in the American culture but the Indian human being
can never change. That’s what I believe. I would never change.
Though I dress up in a Western outfit like an American, but I am
an Indian I cannot change my way of thinking. Never.
[I] reach [home] at 7:30 or 8:30 a.m., then, means I don’t sleep that
time. I have a kid. So . . . means like he goes to school. So I just like
help my mother-in-law . . . three or four hours go in household work,
like to clean the house, wash clothes, and all . . . In the afternoon,
I will have to sleep two or three hours. That’s it . . . My son comes from
school. So when he comes in, sometimes I have to take his home-
work also . . . After one or two years, we become irritable . . . . Like on
small issues, we get angry a lot . . . I am planning to now discontinue
this job.
different timings. For a lady who is 65, and all three of us coming at
different timings and opening the doors for us is really troublesome.
Conclusions
Recent theorists have noted that the term diaspora has itself been ‘dis-
persed’ and has proliferated to mean a condition, a process as well
as a field of inquiry (Brubaker, 2005: 1–19). So too, must our under-
standings of diasporic engagement. Rather than a focus on a particular
Kiran Mirchandani 243
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and Francis.
Brubaker, R. (2005) ‘Diaspora’s Diaspora,’ Ethnic and Racial Studies, 28(1):1–19.
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279–299.
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Economy. Ithaca: Cornell University Press.
Mukherjee, S. (2008) Producing the IT Miracle: The Neoliberalizing States and
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Kiran Mirchandani 245
Note: The letters ‘f’, ‘n’ and ‘t’ following locators refer to figures, notes and tables
246
Index 247
ENBS, see European Network of foreign direct investment, 20, 145, 213
Bangladesh Studies in China, 103, 109
energy sector, 36–7 India, 29t
engagement policy investing countries, 29t
cost–benefit analysis, 215 by NRIs, 226
economic dimension, 224–8 foreign exchange, 212, 224, 227
economic support, 214 foreign policy, 84, 150, 213, 220–2,
financial contributions through 227–8
remittances, 212 Friden, Jeffry A., 215
interest approach, 214 fundraising, 10, 167–8, 171, 221
low-skilled diaspora funds development projects, 119
community, 214
new diaspora policies, 221–2 gaddi nashins, 188
Gaillard, A., 126, 128
political dimension, 222–4
Gaillard, J., 126, 128
political support, 214
Gamlen, Alan, 2, 4, 214, 218
post-colonial policies, 220–1
Gandhi, Indira, 84
rational choice approach, 214–15
Gandhi, Mahatma, 219
remittances received, 214
Gangopadhyay, Aparajita, 223
social capital upgrading, 214 Garbin, D., 103, 104
engineering services, 98n Gardner, K., 5
entrepreneurism, 236 Geithner, Peter F., 4, 5, 6
entrepreneurship, 6–7, 9–10, 14, 30, gendered migrations, 236–42
76, 82, 89, 92, 111, 118, gender neutrality, 242
222, 239 German-Indian Round Table (GIRT),
global, 10, 89 9, 20, 28, 30
small-scale indigenous, 92 Germany
transnational, 76 Catholic nurses from Kerala, 36
environmental determinism, 114 Catholic priests from India, 31
Esman, J. Milton, 2 charity organizations, 20
Europe, NRI deposits in, 26t citizenship, 22, 34, 58, 65, 67
European Network of Bangladesh economic liberalization in 1991, 28
Studies, 137 Green Card initiative, 22–3
ex-Gurkha soldiers, 162 IGCC and the GIRT initiative, 28
see also Nepal Indian diaspora in, 21–3; academics,
22; business assistance, 28–30;
businessmen and traders, 22;
Fadzil, Kamal S., 199 business opportunities, 30;
Faisalabad, 188, 191 Catholic nurses, 21; charity,
Faist, Thomas, 3, 4, 75, 81 30–5; Christian Indians, 21;
faith-based organizations, 181 diplomatic relations, 21; FDI,
Fauser, M., 4 28–30; financial linkages
female community health between migrants, 25; foreign
volunteers, 170 currency non-resident bank
Findlay, A., 128, 129 accounts, 26; immigrant group,
folk dance, 157 22; Indians migrating, 23;
forced marriages, 106 investment facilitation, 28–30;
Foreign Currency Non-Resident NRE accounts, 26; NRI deposits,
(FCNR) accounts, 26, 226 23–8; nucleus of, 21;
Index 253