INTERN DETAILS

Intern Name SHRADDHA SAHA

College Name SHRI SHANKARACHARYA TECHNICAL CAMPUS
Area Assigned BHILAI
City Type (Tier 1/Tier 2) TIER 1
Manager Name AMI GANDHI
Internship Start Date 5 Aug 2020
Internship End Date 3 Oct 2020
Date of Report Submission 29 Aug 2020

Instructions
You need to submit the responses of the customers basis the questions as per the format which is templatised.
There are 7 sections in the format with 44 fields.
For questions : 23-32 & 34-28 Please select the relevant option as below:
Very Important 1
Important 2
Neutral 3
Somewhat Important 4
Not important at all 5
For questions 33,39,40,41 - Please specify the details
In case the the response is "Other", please mention the details
For all rest of questions, select relevant option by the drop down otherwise mentioned as free text)
 Select 'Yes' for choosing the applicable option or Select from 'Dropdwon'

Market Mapping Survey Response Sheet

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101
Intern Details Unique Intern Code (BNTxxx) BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730
Date 8/11/2020
1. Respondent Name (free text) SHREYA TRISHA SUKAMAL ANUSHKA RIYA SHOMA SNEHA PRIYA RANJU TANUSHREE KRISHNA SAMEER TAPAS MRINALESH SUJOY RASHI KOMAL NISHA JUHI TONOUYE MRINAL ANAND SHRESHTA DISHA SANYA RIDHIMA HIMANI ASHNA NIKITA POOJA NIDHI PRACHI KAJAL RAJ VISHAL RAMESH MOHAN SAKET PRAGYA RAKUL SHIKA SANJANA KRITI AARTI PRAGATI SOUMYA ARMAAN PALAK PRIYANKA
2. City (free text) BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI BHILAI
3. State (Dropdown) Chhattisgarh ChhattisgarhChhattisgarh Chhattisgarh Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
Chhattisgarh
4. Age (in years) 18-25 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option 26-40 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
41-60 Yes Yes Yes Yes Yes Yes
above 60
5. Gender Female Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option Male Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Prefer Not to say
6. Education Matriculate
Select One option Higher Secondary Yes
Diploma Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Demographic
Graduate
Details Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Post Graduate Yes Yes Yes Yes Yes Yes Yes
Other
7. Occupation Salaried Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option Self Employed Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Retired
Other
8. What is your annual family income? (in INR
Less than 5 Lakh
p.a.) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option 5 Lakh - 10 Lakh Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
10 Lakh - 15 Lakh Yes Yes Yes
15 Lakh - 25 Lakh
More than 25 Lakh
Prefer Not to say Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
9. How many times you go for shopping at
0-2 times
malls in a month? Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option 3-4 times Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
5 or more Yes
10. How many times you do online shopping in
0-2 times
a month? Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option 3-4 times Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
5 or more Yes Yes Yes
11. How many times you go for watching
0-2 times
movies at the theater in a month? Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option 3-4 times Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
5 or more Yes
12. How many times you go for dining outside
0-2 times
in a month? Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option 3-4 times Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
5 or more
13. How many time do you go for holiday
Less than once in 2 years
within India? Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Spending Preference Select One option Once every 2 year Yes Yes Yes Yes Yes
Once a year Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Twice every year Yes
More than 2 time in a year
14. How many time do you go for holiday
Less than once in 2 years
outside India? Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select One option Once every 2 year Yes Yes
Once a year Yes Yes Yes Yes Yes Yes Yes
Twice every year
More than 2 time in a year
15. What all items do you own? Two Wheeler Yes Yes Yes Yes Yes Yes
Select all applicable options Four Wheeler Yes Yes Yes Yes Yes Yes
Fridge Yes Yes Yes Yes Yes Yes
Television Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Washing Machine Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Laptop Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Computer Yes Yes Yes
None Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
16. Do you own credit card? Yes Yes Yes Yes Yes Yes
Select One option No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

17. What are benefits of credit card usage? Free 45 Days Revolving Credit

Select all applicable options Offers and Discounts Yes Yes Yes Yes
Reward Points for regular spend Yes Yes
Ability to convert big purchases to
EMI Yes
Airport Lounge Access
None Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
18. Which all benefits have you availed in last
Free 45 Days Revolving Credit
1 year
Select all applicable options Offers and Discounts Yes Yes Yes Yes
Reward Points for regular spend Yes
Ability to convert big purchases to
EMI
Airport Lounge Access
None
I don’t own credit card Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Credit Card 19. How many times do you use credit card in
0-2
Awareness a month? Yes Yes Yes
Select One option 2-5 Yes Yes
5-10
More than 10
I don’t own credit card Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
20. What is your monthly credit card spend? Less than 10000 Yes
Select One option 10000-25000
25000-50000
More than 50000
Prefer not to answer Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
21. Select the areas of your spent through
Online Shopping
credit card.
Select all applicable options Movie Ticket Purchase Yes Yes Yes
Supermarkets Yes
Petrol Pumps
Dining Yes
Travel Ticket purchase Yes
Rent
Other Yes Yes Yes Yes Yes
Not Applicable yes YES YES YES Yes YES YES yes yes yes yes yes yes yes yes yes Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yES YES YES yes yes
22. How did you apply for the credit card? I applied for it Yes
I applied for through bank
Select One option representative Yes Yes Yes
It was given to me by my
organization Yes
I use a supplementary card
Not applicable Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes yes yes yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
23. Issuing Bank 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 2 1 1 1 1 1 1 1 2 1 1 1 1 1 2 1 1 1 1 1 1 1
24. Reward Rate and Reward redemption
options 5 3 1 2 1 1 1 2 2 1 1 2 2 2 1 3 2 3 2 2 1 2 4 3 2 3 1 2 3 3 2 5 1 1 2 4 2 2 3 1 2 1 3 1 1 2 3 3 1 1
25. Joining Fee 5 3 2 2 2 1 5 2 2 2 3 4 1 1 1 4 2 2 3 3 1 2 3 1 2 3 3 1 5 5 3 5 3 2 3 1 1 3 2 4 1 4 3 2 3 2 2 1 3 2
26. Annual Fee 1 1 2 2 1 2 5 1 2 4 1 2 2 2 2 3 2 1 2 2 1 4 3 2 3 2 4 3 2 2 3 1 2 3 3 2 3 2 1 2 3 2 2 2 2 1 1 1 3 3
Credit Card
27. Rate of Interest on Revolving Credit
Selection Criteria 5 2 1 1 5 5 1 1 1 3 3 5 1 3 2 2 1 2 2 1 3 2 2 1 2 1 1 1 3 2 4 5 1 1 4 1 2 2 3 3 2 3 2 2 1 2 1 3 2 1
Rate on a scale of 5 28. Complimentary Airport Lounge Access 1 5 1 1 1 1 2 5 1 2 1 2 2 4 2 2 1 3 4 1 2 2 1 3 1 5 4 3 4 3 3 1 3 3 4 1 1 3 1 2 1 2 2 1 3 4 1 5 1 5
1-Very Important 29.Customer Service and ease of access 1 3 5 1 1 1 1 1 2 1 1 1 2 1 1 1 1 1 1 1 3 3 4 1 2 1 2 1 1 2 1 1 1 1 3 1 2 1 1 3 1 2 2 1 1 1 1 1 1 1
5-Not Important at
30. Concierge Service
all 1 2 1 3 5 5 2 1 1 2 2 2 5 5 3 3 2 1 2 3 2 5 5 2 3 2 2 1 4 1 2 1 2 1 2 3 3 1 3 1 2 1 3 1 1 1 2 3 3 2
31. Card Design 1 2 1 3 2 5 2 4 2 3 1 4 3 1 2 1 1 2 3 1 3 2 1 2 5 2 3 2 4 3 2 1 1 2 3 2 2 1 2 1 2 2 2 5 1 2 2 2 5 2
32. Application Process 1 1 2 4 3 5 1 2 2 1 1 3 1 1 1 3 2 3 3 1 2 2 2 1 3 3 2 1 2 1 4 1 1 1 1 2 1 3 2 2 2 2 1 1 1 3 1 1 4 1
33. Other (Please specify)
34. Redemption catalog with multiple options 1 1 2 5 2 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 3 1 4 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 2 1 1 1 1 3 1 1
Reward Redemption 35. Shopping Vouchers like Big Bazaar,
Options Pantaloon, Make Trip etc 1 2 2 1 1 1 2 1 2 2 3 3 2 2 3 3 2 2 3 2 1 3 1 3 3 3 2 2 2 3 1 1 2 1 2 2 1 2 1 3 2 2 1 1 2 2 2 2 2 1
36. Digital Wallet Credit Vouchers like Paytm,
Rate on a scale of 5
Amazon Pay 1 2 2 1 1 1 1 3 1 2 1 1 1 2 2 3 2 1 2 1 4 2 5 1 4 3 1 2 1 3 2 1 1 2 2 1 2 1 3 2 1 3 2 3 1 1 1 1 3 1
1-Very Important 37. Conversion to Air miles 5 1 3 1 5 5 2 1 1 1 2 1 2 3 1 1 1 2 4 2 3 2 3 3 2 2 1 2 1 2 1 5 2 1 1 1 4 2 1 3 3 1 1 2 1 3 1 1 1 3
5-Not Important at 38. Statement Credit (Paying Credit Card Bill
all using Reward Points) 1 5 1 1 1 1 1 2 1 2 1 1 1 1 1 1 1 1 1 2 2 1 2 2 1 1 3 2 3 2 1 1 2 1 4 2 1 3 3 2 1 1 1 1 1 2 1 1 1 1
39. Other (Please specify)
Compared cards offered by
40. While taking your last credit card, did you?
multiple banks/companies Yes Yes
Went with a suggestion of
Select all applicable options
friends/family Yes Yes
Took the card basis the
recommendation of card
representative Yes
Just responded to invitation of
specific card
Received a partially pre-completed
application form
I don’t own credit card Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Other (Please specify)
New Credit Card 41. What is most important reason which will
Don't Know how to get
Evaluation deter you from getting credit card. Yes Yes Yes Yes Yes Yes Yes
Don't know any benefit of credit
Select One option card Yes Yes Yes Yes Yes Yes Yes Yes Yes
Concerns regarding security Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
No one ever approached Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Other (Please specify) NOT INT. bajaj card EMI is goodNOT IN USE not
getint.
discount by diff. cards NOT. INT.
42. Will you consider changing your lead card
Yes
if you get a card with better features?
Select One option No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Maybe Yes Yes Yes Yes Yes Yes Yes Yes Yes
Select 'Yes' for choosing the applicable option or Select from 'Dropdwon'

Market Mapping Survey Response Sheet

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101
Intern Details Unique Intern Code (BNTxxx) BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730
Date 8/11/2020
1. Respondent Name (free text) SHREYA TRISHA SUKAMAL ANUSHKA RIYA SHOMA SNEHA PRIYA RANJU TANUSHREE KRISHNA SAMEER TAPAS MRINALESH SUJOY RASHI KOMAL NISHA JUHI TONOUYE MRINAL ANAND SHRESHTA DISHA SANYA RIDHIMA HIMANI ASHNA NIKITA POOJA NIDHI PRACHI KAJAL RAJ VISHAL RAMESH MOHAN SAKET PRAGYA RAKUL SHIKA SANJANA KRITI AARTI PRAGATI SOUMYA ARMAAN PALAK PRIYANKA
Select 'Yes' for choosing the applicable option or Select from 'Dropdwon'

Market Mapping Survey Response Sheet

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101
Intern Details Unique Intern Code (BNTxxx) BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730 BNT730
Date 8/11/2020
1. Respondent Name (free text) SHREYA TRISHA SUKAMAL ANUSHKA RIYA SHOMA SNEHA PRIYA RANJU TANUSHREE KRISHNA SAMEER TAPAS MRINALESH SUJOY RASHI KOMAL NISHA JUHI TONOUYE MRINAL ANAND SHRESHTA DISHA SANYA RIDHIMA HIMANI ASHNA NIKITA POOJA NIDHI PRACHI KAJAL RAJ VISHAL RAMESH MOHAN SAKET PRAGYA RAKUL SHIKA SANJANA KRITI AARTI PRAGATI SOUMYA ARMAAN PALAK PRIYANKA