1/ QA

Responsibility:
As Marketing Staff:
 Contacting and monthly visiting Industrial Parks to establish connections with them for acquiring up-to-date
information about projects invested in those areas.
 Establishing and maintaining good relationships with the Government authorities.
 Cooperating with external parties to implement advertising activities as required
 Preparing activity reports and submitting to the Sales & Marketing Manager

As QA Staff:
 Setting up the documents system according to ISO standards
 Providing instruction for applying documents to all departments and project teams
 Identifying specific skill sets Staff needed to fulfill the specific roles and tasks on their teams
 Collecting, classifying, arranging system of legal documents related to the activities of all departments within the
company.
 Communicating with external parties on matters concerning the quality management system
 Reporting to QA Manager on the performance of the QMS and any needs for improvement;

Achievements:
 Increased Company’s sales remarkably through joining the Tender Team and making significant changes in
Quality Documents. (In 2014, our Tender Team won three projects from Suntory Pepsico)
 Assisted QA Manager in managing project teams across multiple geographic locations to obtain the good
quality of construction work and satisfy clients’ requirements (An example would be the Suzuki Project, we
had an overall client satisfaction rate of 95%)
 Provided leadership and guidance to build and maintain a high performance environment.
 Developed and maintained positive working relationships with all the departments engaged with the overall
QA team

2/ Import/Export
Responsibility:

- Supporting Trading Director to monitor the movement of goods in and out of the country, ensuring
compliance with local, national and international trading policies, rules and regulations
- Handling all new export email inquiries and timely following up with them
- Negotiating freight rates and delivery schedules with shippers, agents and vendors.
- Reviewing all entries, client invoice packages and file record keeping prior to submitting to Accountant
Department for final review and payment.
- Performing administrative duties such as maintaining file records, updating trading database, handling
trading documents and materials, ordering and maintaining office supplies

Achievements:
- Developed negotiation skills through daily contact with variety of people such as shippers, agents and
vendors
- Established and maintained long-term relationships with business partners and company staff
- Studied and evaluated market behaviors of West Africa importers to prevent potential risks could affect
trading activities
 3/ Marketing Executive – C.T GROUP
Responsibility:
 Conducting market research to develop an understanding of the competition, opportunities and customers in
order to determine real estate market requirements for existing and future projects.
 Working closely with Event and Communication Department to blend the direct marketing requirements with
broader communication strategy to support sales activities

 Assisted the Marketing Manager in managing marketing budgets and ensured that all activities had been
delivered within defined budgets.
 Arranging the effective distribution of marketing materials
 Analyzing and evaluating the effectiveness of sales methods, prices, and results.

Achievements:
 Organized successfully the launching event of the 2nd phase of C.T Sphinx Golf Club & Residences on
October 2012.

 Learned how to adapt to unanticipated situations and improvise new plans

 Developed budgeting and planning skills through taking care of financial aspects of marketing tasks, which
involved using various spreadsheets and keeping a record of expenses

4/ Marketing Officer – Grand Capital

Responsibility:
 Developing and implementing marketing plan for a luxury apartment project
 Negotiating contracts and coordinating with various suppliers for all works in progress (POSM production,
sponsor events, seminars…)
 Managing and maintaining website updates in conjunction with the Website Developer
 Maintaining and updating customer databases
 Monitoring , reviewing and making reports of all marketing activities and result

Achievements:

 Experienced in analyzing data and writing solution-orientated reports

 Managed work priorities to ensure deadlines and commitments are met.

5/ Masan Global Services

Responsibility:
 Being in charge of collection and follow-up of all accounts assigned prior to, during or after admission and
discharge
 Identifying problem accounts with payers, investigating and correcting errors, following-up on missing
account information, and resolving past-due accounts.
 Contacting responsible party to resolve delinquent accounts
 Contacting attorneys, employers, physicians, and others necessary to obtain information for resolution of
credit and collection matters.
 Keeping up with the insurance company to assure the bill to get paid
Achievements:
 Reorganized accounts procedures, improved accuracy by 40%
 Increased communication skills quickly through daily interaction with colleagues and managers from various
backgrounds like America, India….
 Experienced valuable lessons learned from working in multicultural environments.