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Reviews/Commentaries/Position Statements

R E V I E W A R T I C L E

A Systematic Review of Adherence With


Medications for Diabetes
JOYCE A. CRAMER als with chronic diseases. Problems with
poor self-management of drug therapy
may exacerbate the burden of diabetes.
Several studies suggest that a large
proportion of people with diabetes have
OBJECTIVE — The purpose of this study was to determine the extent to which patients omit difficulty managing their medication reg-
doses of medications prescribed for diabetes. imens (oral hypoglycemic agents [OHAs]
and insulin) as well as other aspects of
RESEARCH DESIGN AND METHODS — A literature search (1966 –2003) was per- self-management (1,5,6). Whereas some
formed to identify reports with quantitative data on adherence with oral hypoglycemic agents
(OHAs) and insulin and correlations between adherence rates and glycemic control. Adequate
studies that have assessed adherence
documentation of adherence was found in 15 retrospective studies of OHA prescription refill among young people with type 1 diabetes
rates, 5 prospective electronic monitoring OHA studies, and 3 retrospective insulin studies. (6,7), little is known about adherence to
insulin regimens in patients with type 2
RESULTS — Retrospective analyses showed that adherence to OHA therapy ranged from 36 diabetes.
to 93% in patients remaining on treatment for 6 –24 months. Prospective electronic monitoring This systematic review was under-
studies documented that patients took 67– 85% of OHA doses as prescribed. Electronic moni- taken 1) to assess the extent of poor ad-
toring identified poor compliers for interventions that improved adherence (61–79%; P ⬍ 0.05). herence and persistence with OHAs and
Young patients filled prescriptions for one-third of prescribed insulin doses. Insulin adherence insulin and 2) to link adherence rates with
among patients with type 2 diabetes was 62– 64%. glycemic control.
CONCLUSIONS — This review confirms that many patients for whom diabetes medication
was prescribed were poor compliers with treatment, including both OHAs and insulin. However, RESEARCH DESIGN AND
electronic monitoring systems were useful in improving adherence for individual patients. Sim- METHODS
ilar electronic monitoring systems for insulin administration could help healthcare providers
determine patients needing additional support. Literature search
A systematic literature search was con-
Diabetes Care 27:1218 –1224, 2004 ducted to identify articles containing in-
formation on the rate of adherence or
persistence with OHAs or insulin. Ab-
stracts captured by the systematic litera-

D
iabetes is a complex disorder that tence), compliance is the default medical
requires constant attention to diet, term used in the literature (MEDLINE) to ture search of MEDLINE (1966 to April
exercise, glucose monitoring, and describe medication dosing (2). However, 2003), Current Contents (1993 to April
medication to achieve good glycemic con- the World Health Organization has pro- 2003), Health & Psychosocial Instru-
trol. Glasgow (1) conceptualized the com- moted the term “adherence” for use in ments (1985–2003), and Cochrane Col-
plexity of diabetes regimens, creating a chronic disorders as “the extent to which laborative databases were first screened
model linking disease management and a person’s behavior—taking medication, against the protocol inclusion criteria.
health outcomes with interactions be- following diet, and/or executing lifestyle The Level 1 screen identified papers re-
tween patients and their healthcare pro- changes— corresponds with agreed rec- lated to the main topic of interest. Ab-
viders. Factors contributing to optimum ommendations from a health care pro- stracts passing the Level 1 screen were
disease management included age, com- vider” (3). then retrieved for screening against the
plexity of treatment, duration of disease, The incidence of type 2 diabetes is inclusion criteria (Level 2 screen). Full ar-
depression, and psychosocial issues (1). rapidly increasing, largely in older, over- ticles meeting the inclusion criteria were
Although a variety of terms have been weight patients who have concomitant reviewed in detail (Level 3 screen).
used to describe these self-management cardiovascular risks (4). However, health
or self-care activities (e.g., adherence, care systems often do not have adequate Inclusion criteria
compliance, concordance, fidelity, persis- resources to provide support to individu- Papers were included in this review if 1) a
● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● dosing regimen was evaluated and medi-
From the Department of Psychiatry, Yale University School of Medicine, New Haven, Connecticut.
cation adherence or persistence rates
Address correspondence and reprint requests to Joyce A. Cramer, Yale University School of Medicine, 950 were reported and 2) study design and
Campbell Ave. (Room 7-127, G7E), West Haven, CT 06516-2770. E-mail: joyce.cramer@yale.edu. methods for calculation of adherence
Received for publication 18 August 2003 and accepted in revised form 18 January 2004. were described. The papers must have in-
J.C. is a member of an advisory panel of Novo Nordisk and has received honoraria or consulting fees from cluded details of the methods used to de-
Novo Nordisk.
Abbreviations: MEMS, Medication Event Monitor Systems; MUSE-P, Medication Usage Skills for Effec- termine adherence with a hypoglycemic
tiveness Program; OHA, oral hypoglycemic agent. agent (e.g., self-report, physician/nurse
© 2004 by the American Diabetes Association. estimate, tablet count, prescription refill,

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Cramer

electronic monitoring) and some numeric endpoints (e.g., 90%), below which pa- Analyses. Descriptive statistics (means,
results. Categorical results were consid- tients were considered “noncompliant” ranges) present data from the selected re-
ered a lower level of information than with the regimen. Adherence with “dose ports tabulated by methodology (retro-
data. The most desirable reports included intervals” was defined as the proportion spective database review, prospective
both adherence rates and HbA1c levels. of doses taken within the appropriate monitoring), and class of medication
Reports of interventions that did not in- window (e.g., 24 ⫹ 12 h for once-daily (OHA, insulin).
clude adherence rates were excluded. Re- regimens, 12 ⫹ 6 h for twice-daily regi-
ports of adherence with diet or exercise mens). RESULTS — The systematic review
that did not also include medication ad- Treatment “persistence” was defined was based on 20 reports that included
herence rates were also excluded. Reports as either the proportion of patients who quantitative information on adherence or
may be retrospective surveys, prospective remained on treatment for a specified pe- persistence with diabetes medications
clinical trials, or prospective studies of ad- riod (e.g., 12 months) or the mean num- (11–30). The few studies that included
herence interventions. Methods may be ber of days to treatment discontinuation. laboratory data all showed HbA1c levels
database analyses of populations or elec- Retrospective database assessment. ⬎7%.
tronic monitoring of individual patients. Prescription benefit organizations (PBOs)
that manage prescriptions and health OHA: retrospective analyses
Search strategy maintenance organizations (HMOs) that Adherence rates among 11 retrospective
Key words for the database search were “pa- manage the overall healthcare of patients studies (19 cohorts) (11,14 –16,18 –
tient adherence” and “patient compliance” have databases containing information 22,24,25) using large databases ranged
cross-linked with “diabetes mellitus,” “hy- about use of prescription medications. from 36 to 93% (excluding the study with
poglycemic agents,” and “insulin.” The term Records of new prescriptions and refills categorical adherence rates) (17) (Table
“adherence” was linked automatically to the can be tabulated using unique patient 1). The mean age of patients in all these
term “compliance” in MEDLINE as the pre- identifiers. Some databases also are linked studies was ⬎50 years, indicating that
ferred term. Within the terms, sub-items to diagnostic codes as well as laboratory these were older patients with type 2 dia-
were selected as: Administration & Dosage, and medical visit data that describe health betes. The open observational (noncom-
Adverse Effects, Therapeutic Use, Preven- service utilization for a cohort. Searches parative) studies (11,20,22,24,25) had
tion & Control, Drug Therapy, Psychology, similar results, ranging from 79 to 85%
can be made to ascertain the types of med-
Statistics & Numerical Data, and Econom- adherence with OHAs during 6 –36
ications, prescribed dose and regimen,
ics, as available for each term. The databases months of observation. Several studies
and number of times the patient obtained
identified 186,188 publications. compared cohorts with different regi-
a refill. These population-based surveys
Level 1 searches combining terms mens. Depressed patients had lower ad-
provide an overview of drug utilization
identified 242 publications that appeared herence rates than nondepressed patients
during a period of time.
to relate to the topic of interest. (85 vs. 93%) (14). Once-daily regimens
Level 2 was a review of abstracts from Prospective monitoring. Electronic had higher adherence than twice-daily
the reports identified in Level 1, using the monitoring technology collects events regimens (61 vs. 52%) (16). Mono-
inclusion criteria. This stage identified 38 based on taking medication from a mon- therapy regimens had higher adherence
reports as potentially having relevant itored container, stores events, and lists than polytherapy regimens (49 vs. 36%)
data. medication dosing for an individual. (14) or a higher proportion of patients
Level 3 was a review of the papers Medication Event Monitor Systems achieving high adherence rates (35 vs.
identified in Level 2. These citations were (MEMS; APREX, Division of AARDEX, 27% at 90% or higher adherence rates)
supplemented with selected references Union City, CA) were used in some pro- (17). Patients converting from mono-
from articles. This stage identified 19 pa- spective studies. MEMS are standard therapy or polytherapy to a single combi-
pers and one abstract (with additional in- medication container bottle caps with a nation tablet improved their adherence
formation from the authors) that met the microprocessor that records every bottle rates by 23 and 16%, respectively (19).
inclusion criteria. opening. Patients are given bottles with a The only report with adherence rates
The systematic search resulted in 20 MEMS cap and instructions to take all ⬍50% was a survey of California Medic-
publications with adequate data on mea- doses of the oral medication from that aid (MediCal) patients newly treated with
surement of adherence with an OHA or bottle. Data are downloaded for display as OHAs (15). Other studies included pa-
insulin. a calendar of events (8). Electronic mon- tients with chronic treatment.
itoring provides information about medi- Seven reports (nine cohorts) of OHA
Adherence assessment cation usage at the level of the individual treatment persistence ranged from 16 to
Definitions. For this review, medication patient. Some researchers do not inform 80% in patients remaining on treatment
adherence was operationalized as “taking patients that they are being monitored to for 6 –24 months. Four studies reported
medication as prescribed and/or agreed avoid an effect of observation (Hawthorne 83–300 days to discontinuation (Table
between the patients and the health care effect). Cramer (9,10) developed a 1). The methodology differed among
provider.” No studies provided informa- method, the Medication Usage Skills for studies, so that cross-overs to an alterna-
tion about the level of the patient’s agree- Effectiveness Program (MUSE-P), that tive OHA or insulin might not have been
ment with the regimen. The “adherence uses electronic monitoring data displayed counted as discontinuation. Two reports
rate” was the proportion of doses taken as on a computer screen as a teaching tool to with large proportions (58 and 70%) of
prescribed. Some reports used categorical enhance medication adherence. patients remaining on treatment for

DIABETES CARE, VOLUME 27, NUMBER 5, MAY 2004 1219


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Medication adherence

Table 1—Retrospective database studies of OHA for type 2 diabetic patients

Follow-up Age Adherence Persistance Persistance


Reference Population Medications (months) HbA1c (years) n rate (percent) (days)
Boccuzzi et al. (11) PBO, new start OHA monotherapy 12 — 60 ⫾ 14 79,498 79% 58%* 83 ⫾ 71
Brown et al. (12) HMO, new start OHA ⫹ Insulin (10 years) — — 693 all — 70%† —
Catalan et al. (13) Canada Acarbose 12 — 51 ⫾ 9 216 young 16%* 83
— 72 ⫾ 5 677 elderly 20%* 105
Chlechanowski et al. (14) HMO, all OHA ⫹ Insulin 12 7.4 ⫾ 1.4 64 ⫾ 11 119 not depressed 93% — —
8.0 ⫾ 1.5 121 depressed 85% — —
Dailey et al. (15) Medicaid, new Monotherapy 18 — — 37,431 49% 36%* —
start
Polytherapy 36% 22%* —
Dezii and Kawabata (16) PBO Glipizide, o.d. 12 — 55 ⫾ 13 992 61% 44%* —
Glipizide, b.i.d. 52% 36%* —
Donnan et al. (17) Scotland Monotherapy 12 — 68 2,849 (35% ⬎ 90%) — 300
Polytherapy (27% ⬎ 90%) — —
Evans et al. (18) Scotland Sulfonylurea 6 — 67 2,275 87% — —
Melformin 64 1,350 83% — —
Mellkian et al. (19) PBO Monotherapy 6 — 63 ⫾ 15 105 54% — —
Mono to combination 77% — —
Polytherapy 6 — 59 71% — —
PBO Poly to combination 87% — —
Morningstar et al. (20) Canada OHA 36 — — 3,358 86% — —
Rajagopalan et al. (21) PBO OHA ⫹ Insulin 24 — 53 195,400 all 81% — —
28,001 new start 81% — —
Scheclman et al. (22) Clinic OHA ⫹ Insulin 15 8.1 ⫾ 2.0 50 ⫾ 11 810 80 ⫾ 21% — —
Sclar et al. (23) Medicaid OHA 12 — 59 ⫾ 10 975 39%‡ —
Spoelstra et al. (24) Netherland OHA 12 — 63 411 85 ⫾ 15% — —
Venturini et al. (25) HMO Sulfonylurea 24 — 59 ⫾ 11 786 83 ⫾ 22% — —
*Persistance for 12 months; †persistance for 24 months; ‡persistance for 6 months, §adherence rates excluding categorical data. HMO, health maintenance organization; PBO, pharmacy benefit organization.

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Cramer

Table 2—Prospective studies of OHA for type 2 diabetic patients using electronic monitoring

Reference n Population Age (years) Medications Follow-up HbA1c Adherence rate Dose interval*
Mason et al. (26) 21 Clinic — Sulfonylurea 3 months ⬎8% 74.5%
Matsuyama et al. (27) 15 Intervention 84 ⫾ 8 OHA 3 months 12.7 ⫾ 1.9 85.1%
17 Control 12.1 ⫾ 2.6 82.8%
Paes et al. (28) 91 Community 69 OHA 6 months — 67.2 ⫾ 30%
(40 o.d.) 79.1 ⫾ 19% 77.7 ⫾ 21%
(36 b.i.d.) 65.6 ⫾ 30% 40.7 ⫾ 28%
(15 t.i.d.) 38.1 ⫾ 36% 5.3 ⫾ 5%
Rosen et al. (29) 77 Clinic 65 Metformin 4 weeks 7.9 ⫾ 1.1 77.7 ⫾ 18%
Rosen et al. (30) 16 Intervention 63 ⫾ 11 Metformin 6 months 79.3 ⫾ 13%
17 Control 60.7 ⫾ 13%
*Dose interval ⫽ proportion of dose taken within the prescribed number of hours between doses (e.g., b.i.d. ⫽ 12 ⫾ 6 – h interval).

12–24 months included all OHAs in the adherence rates decreased with larger enhancement program (29) to demon-
analyses (11,12). However, a study of numbers of OHA doses to be taken daily. strate that poor adherence can be im-
Medicaid recipients in South Carolina One report showed mean adherence of proved when patients and clinicians are
showed low treatment persistence (39% 79.1 ⫾ 19% for once-daily regimens, aware of the frequency of missed doses.
at 6 months) (23). Three reports (four co- 65.6 ⫾ 30% for twice-daily regimens, and They monitored a series of patients (mean
horts) with smaller proportions (16 – 38.1 ⫾ 36% for three-times daily dosing adherence 78%) (29) to find a group of
49%) of patients remaining on treatment regimens (P ⬍ 0.05) (28). The accuracy of poor OHA compliers (mean 61%) in or-
for 6 –12 months focused on specific drug taking doses at appropriate time intervals der to start with a cohort needing im-
treatments (13,16) and monotherapy/ also decreased (77.7 ⫾ 21% for once- provement. The control group remained
polytherapy (15). Persistence expressed daily regimens, 40.7 ⫾ 28% for twice- unchanged, whereas the group receiving
as days to discontinuation was similar in daily regimens, 5.3 ⫾ 5% for three-times the intervention improved to 79% adher-
the two reports using similar methodol- daily regimens; P ⬍ 0.01). ence (P ⬍ 0.05) with their OHA regimen
ogy (83–105 days) (11,13) but was longer The adherence rate for patients taking (Table 2) (30).
(300 days) in the report with descriptive sulfonylurea was 74.5% using electronic
data (17). monitoring, compared with 92.4% for Insulin
self-reported adherence (26). Matsuyama Adherence rates among the three studies
OHA: prospective studies et al. (27) used electronic monitoring re- that assessed insulin use were not compa-
Three groups performed small prospec- ports to guide clinical decision making. rable because of different methods of
tive studies with electronic dose monitor- Adherence reports for a subset of patients analysis (Table 3). The retrospective data-
ing, with two centers each publishing two were provided to their doctors to assist in base method (21) showed a mean 63 ⫾
reports describing different aspects of the making treatment decisions. The infor- 24% adherence for large cohorts of long-
studies. Adherence rates were more con- mation revealed a need for additional pa- term and new-start adult type 2 diabetic
sistent than was found in the retrospective tient education because of inconsistent insulin users. Adherence rates were lower
database analyses (Table 1). Mean adher- dosing (47% of reports). The control for insulin use than for OHA use (73–
ence with OHAs was in a narrow range of group had several instances of dose in- 86%) in both populations (21). A 10-year
61– 85% during up to 6 months’ observa- creases because the clinician was not follow-up of a large cohort of patients
tion (Table 2). All of the prospective stud- aware that erratic dosing was the problem newly started on insulin found that 80%
ies used MEMS electronic monitoring to rather than low dose. of patients persisted with insulin treat-
determine when doses were taken. Elec- Rosen et al. (29,30) used electronic ment for 24 months (12). Fewer patients
tronic monitoring also demonstrated that monitoring with the MUSE-P medication in the insulin-only group (20%) than pa-

Table 3—Retrospective database studies of insulin use

Age
Reference n Population (years) Follow-up HbA1c Adherence rate
Brown et al. (12) 102 HMO new start — 10 years — Persistence 79.6% at 24 months
Morris et al. (7) 89 Scotland 16 ⫾ 7 12 months 9.4 ⫾ 1.7 33–86% days supply*
9.0 ⫾ 1.5 87–116% days supply*
Rajagopalan et al. (21) 27,274 all PBO 53 24 months — 62 ⫾ 24%
1,323 new start 64 ⫾ 24%
*Days supply ⫽ number of tablet dispensed per prescribed number of times to be taken daily. HMO, health maintenance organization; PBO, pharmacy benefit
organization.

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tients taking an OHA (31%) discontinued the natural progression of type 2 diabetes adding medication. Rosen et al. (30)
treatment (obtained no refill) during the eventually leads many patients to require screened a clinic population to select pa-
second year of follow-up (11). A study of insulin treatment. The study that evalu- tients with low adherence rates for ran-
children and adolescents presented evi- ated type 2 diabetic patients receiving in- domization to a control group or the
dence that poorer compliers had higher sulin showed 63% of doses taken as MUSE-P intervention. MUSE-P consists
mean HbA1c levels (R2 ⫽ 0.39) (7). They prescribed (21). In one cohort, only 80% of a dialogue between the patient and
calculated an index of days with insulin of patients persisted with insulin for 2 health care provider about daily medica-
obtained from the pharmacy, based on years despite the need for long-term gly- tion dosing structured around their per-
the prescribed dose. HbA1c levels ranged cemic control (12). The detailed analysis sonal record of electronic monitoring data
from 9.44 ⫾ 1.7 for the lowest amount of of a group of children and adolescents (39). This simple technique resulted in a
insulin obtained to 8.98 ⫾ 1.5, 7.85 ⫾ showed that poor adherence with the pre- significant improvement in adherence
1.4, and 7.25 ⫾ 1.0 for the higher cate- scribed insulin regimens resulted in poor rates compared with the control subjects,
gories of adherence, respectively (P ⬍ glycemic control, as well as more hospi- who received the same amount of per-
0.001). Additional information about talizations for diabetic ketoacidosis and sonal attention but not focused on adher-
clinical status demonstrated that 36% of other complications related to diabetes ence. This program has been effective in
patients with poorest adherence were ad- (7). Self-reported insulin use (not in- enhancing adherence in other medical
mitted to the hospital for diabetic ketoac- cluded in this analysis) showed that pa- disorders (39 – 41). However, electronic
idosis (P ⫽ 0.001 compared with patients tients frequently omit injections. In 31% monitoring is not a readily available tool.
with higher adherence rates) and other of women who reported intentionally Several simple measures usually are help-
complications related to diabetes (P ⫽ omitting doses (8% frequently), weight ful in clinical practice, such as once-daily
0.02 compared with patients with higher gain was the reason (36). One-fourth of dosing and combining multiple medica-
adherence rates). Adolescents (10 –20 adolescents reported having omitted tions into the same regimen (e.g., several
years of age) were significantly more some injections during the 10 days before drugs premeal rather than some before
likely to be in the lowest adherence cate- a clinic visit (37). Therefore, clinicians and some with meals). Patients should be
gory and have the highest HbA1c levels cannot assume that patients with either given information about what to do if a
compared with younger and older pa- type 1 or type 2 diabetes are fully compli- dose is missed or if adverse effects are
tients (both P ⬍ 0.001). ant with insulin regimens, even if the con- bothersome, in addition to the purpose of
sequences might be hazardous. the medication (9,10).
CONCLUSIONS — This systematic The second goal of this study was to Similar electronic monitoring sys-
review confirms that many patients with estimate the strength of the association tems for insulin administration are
diabetes took less than the prescribed between adherence and glycemic control. needed to record patterns of insulin use
amount of medication, including both Too few studies included HbA1c levels to by individual patients. This information
OHA and insulin. Given the central im- allow a precise conclusion, although in- could help healthcare providers deter-
portance of patient self-management and terventions that improve self-manage- mine which patients need additional sup-
medication adherence for health out- ment have been associated with better port to achieve consistent glycemic
comes of diabetes care (31), surprisingly clinical outcomes (38). Further research control. Further studies with electronic
few studies were found that adequately is needed to quantify the specific im- monitoring of diabetes medications may
quantified adherence to diabetes medica- provement in glycemic control that might identify and define the characteristics of
tion. The overall rate of adherence with be obtained from improved medication poorly compliant patients to improve
OHA was 36 –93% in retrospective and adherence. Such studies should demon- treatment outcomes. Improved under-
prospective studies. Previous surveys strate the health benefits that may be de- standing of the way patients use medica-
have found that people took ⬃75% of rived from more convenient therapeutic tion could also affect healthcare
medications as prescribed, across a vari- regimens that are being developed for di- utilization. Improved glycemic control
ety of medical disorders (32,33). Decreas- abetes. could reduce overall healthcare costs
ing adherence related to polytherapy and A bright spot among these reports of (42). This has important implications be-
multiple daily dosing schedules also poor adherence and persistence was the cause of the potential to improve the cur-
matched reports from other medical dis- finding that electronic monitoring tools rently poor adherence with all aspects of
orders (32,33). exist to help enhance medication adher- diabetes self-management. Inadequate
This survey adds to the general find- ence for individual patients. One study adherence to medication and lifestyle rec-
ing that adherence rates are not related to demonstrated that doctors and pharma- ommendations by patients with diabetes
the simplicity of regimen, the severity of cists were able to adjust treatment plans may play an important role in adding to
the disorder, or the possible conse- more appropriately when they had elec- the economic burden of the disease.
quences of missed doses. The persistence tronic monitoring data than when they The major drawback of this survey is
with OHAs of 6 –24 months, as seen in used the usual mode of employing only the methodology used for adherence
this survey, suggests that brief treatment laboratory data (27). The difference was analyses in the reports reviewed. A short-
persistence is a major issue that could lead in understanding that elevated glucose or coming in the literature is the lack of stud-
to deleterious health outcomes. These HbA1c levels were related to missed doses ies evaluating interventions to improve
data parallel other chronic medical disor- and not underprescribing. This informa- adherence in which adherence was mea-
ders in which persistence often is ⬍1 year tion avoided changing prescriptions, in- sured using appropriate methods. The
(34,35). Even with good OHA adherence, creasing drug dose, and switching or retrospective analyses used various defi-

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