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In April 2018, a white Starbucks coffee shop manager called police two black

men in Philadelphia after one of the men asked to use the restroom. After that,
many black customers shared their experiences of being discriminated against
on social media with the hash-tag #Starbuckswhileblack. It sparked protests
about racism at Starbucks.

1. Company background

Starbucks

- Establish time

- Founder

- Chains

2. Introduction

3. Problem

- Transgender discrimination

- Race Inequality

4. Solution

- Policy on equal justice

- The firm offers anti-harassment and anti-discrimination counseling.

- Starbucks employees are privately pleading with the company to correct the issue at
these locations.

- People of color should be paid equally.

5. Cost – benefit analysis

- $1 million in racial justice awards

- Starbucks has contributed a total of $100,000 to help needy members of the


LGBTQ+ community who have been affected by COVID-19.

- Women's median income is 98.3 percent of men's in 2019.

- Improve employee safety and ethics.

- Improve work efficiency and quality of work.

6. Conclusions and recommendations

7. Planning – implementation with time line

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