Professional Documents
Culture Documents
4 People within a reference group who, because of their special skills, knowledge, personality, or
other characteristics; exerts social influence on others are called as:
• Reference people
• Opinion leaders
• Influential referrer
5 ----- is nothing but willingness of consumers to purchase products and services as per their taste,
need and of course pocket.
• Consumer behaviour
• Consumer interest
• Consumer attitude
6 ________________ emphasize(s) that profitable marketing begins with the discovery and
understanding of consumer needs and then develops a marketing mix to satisfy these needs.
• marketing concept
• strategic plan
• product influences
7 Purchasing process comprise of the following
• approach, need and problem definition, presentation and demonstration, negotiation, close,
follow up
• preparation, approach, need and problem definition, presentation and demonstration,
negotiation, close, follow up and after sales service
• preparation, need and problem definition, presentation and demonstration, negotiation, close,
after sales service
• True
• False
13 What is Price
15 One of the key tasks of marketers is ____________ and to create consumer perceptions that the
product is worth purchasing.
• core product.
• central product.
• augmented product.
17 ________ pricing is the approach of ¨setting initially the highest price that the market will bear
with the promotional effort directed at a small percentage of the potential market
• skimming
• value-based
• penetration
18 ________ marketing has the aim of building mutually satisfying long-term relations with key
parties such as customers, suppliers, distributors, and other marketing partners in order to earn
and retain their business.
• Demand-based
• Direct
• Relationship
• Information
• Manipulation
• Communication
21 Product planners need to think about products and services on three levels. Each level adds
more customer value. Which one of the following is the most basic level that addresses the
question, “What is the buyer really buying?”
• actual product
• augmented product
• core benefit
22 The primary purpose of marketing activities is to facilitate and encourage exchange transactions
with potential customers.
• True
• False
23 In marketing theory, every contribution from the supply chain adds ________ to the product.
• value
• costs
• convenience
• projection strategies
• research
25 The ________concept considers aggressive selling approach so sell more in order to make
money, to sell what they make rather than to sell what the market wants.
• selling
• product
• production
26 The ________ holds that the organization’s task is to determine the needs, wants, and interests
of target markets and to deliver the desired satisfactions more effectively and efficiently than
competitors in a way that preserves or enhances the consumer’s and the society’s well- being.
• customer-centred business
• focused business model
• societal marketing concept