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    642 437quickref

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    Toby Sauer Kevin Wallace Toby Sauer Kevin Wallace, CCIE No. 7945 ciscopress.com Table of Contents ua eet N CL ecand Care a refers Er) ed Cisco Unified Communications Manager Leen ee see ee Sead Pa eacuad Pry Soa Cee ccd eet esean ney rr Coo Croats (21 CNP Voice QVoice 642-437 Quick Reference About the Author ‘Toby Sauer is the lead voice instructor and voice curriculum manager for Skyline Advanced Technology Services. Toby brings 30 years of experience in the traditional voice, data, and VoIP arenas. He has been involved in Cisco VoIP since the beginning, when he was working with traditional VoIP and was involved in the earliest installations of Cisco CallManager “Toby has installed many different implementations of Communications Manager and was responsible for converting most of the Midwests Cisco offices from traditional PBX to CallManager ‘Toby became a Cisco voice instructor in 2000. As the Communications Manager product continued to grow and develop, “Toby was a key instructor to many of the original deployment partners Toby currently holds CCNP-Voice, CCNA-Voice, CCNA-RS, CCSI, and various partner-level certifications. Toby teaches all the Cisco Standard Voice courses and many custom variations ofthese courses. Kevin Wallace, CCIE No. 7945, isa certified Cisco instructor, and he holds multiple Cisco eerifications including CCSP, CCVP, CCNP, and CCDP, in addition to multiple seurity and voice specializations. With Cisco experience dating back to 1989 (beginning with a Cisco AGS+ running Cisco 1OS 7.x), Kevin has been a Network Design Specialist forthe Walt Disney World Resort, a Senior Technical Instructor for SkillSoft Thomson NETz/KnowledgeNet, ane a network manager for Eastern Kentucky University: Kevin holds a bachelor’s of science degree in electrical engineering from the University of Kentucky: Also, Kevin has authored multiple books for Cisco Press. About the Technical Reviewer Alex Hannah, CCIE Voice No, 25883, is certified Cisco instructor, specializing in teaching the Cisco Advanced IP ‘Communications product line. He has more than 7 years of consulting experience in Cisco Unified Communications for SMB through enterprise spaces. He is president of Hannal Technologies LLC, a Richmond, Virginia-based Cisco consulting firm specializ-ing in Cisco advanced IP communications and application development using Microso® technologies, He holds a Bachelor's degree in information systems from Virginia Commonwealth University with a minor in business, Additionally, he isthe founder of UCCX net, a video-based training website forthe Ciseo UC product line. In his spare time, you can find Alex on his boat wakeboarding with his family and friends 191 CCNP Voice Goce 642-437 Quick Reference Icons Used in This Book pore Cio ures Prom ‘coeruncatone Wenge ‘Cormanratens errr Bx (22011 Cico Systm Ie lights reserved. The publlction fe protected by copyright Pisce ane page 28 formare detail: U4 CNP Voice QVoice 642-437 Quick Reference Section 1 Introduction to Voice Gateways “Modem enterprise network designs need o support the transmission of voice traffic. While more and more trafic in the business \world is originating from VolP products such as IP phones, ther is still anced to interface with the traditional telephony world. Interfaces such as T1/E1 PRI for public switched telephone network (PSTN) connectivity, analog lines for PSTN backup, and analog stations for traditional devices suchas fax machines and modems ae sil quired, For this purpose, devices known as gateways provide the transition between the packetized IP telephony devices and the traditional tolephony devices, The term Voice over JP, or VoIP, is used to describe the transmission of voice over a network using voice-cnabled routers, The term IP felephony refers tothe use of IP phones and a call-processing server (fr example, Cisco Unified Communications Manager [UCM), However, besause many voie-enabled networks contain both VolP and IP telephony componens, these terms are often ‘sed interchangeably This section introduces you tothe basics of VolP networks Specifically, you willbe introduced to a collection of VolP components and protocols, you review a collection of Cisco VolP router platforms that can act as VoIP gateways, and you investigate approaches for deploying call-outing intelligence across mukiple sites. Understanding Cisco Unified Communications Networks and the Role of Gateways Traditional Telephony The tadtional telephony systems of the past 20 years are evalvin 15] Section 1 Introduction to Voice Gateways architecture. While the transition to a fully pcketized form is well under way, there is still anced to interface with the traditional ‘components ofthe circut-swtched environment, Cisco Unified Communications addresses this need witha wide varity of voice gateways ‘The traditional telephony nctwork, which is still widely in use, consists of a nctwork of central ices (CO) that are interconnected ‘through large-capacty voice and data circuits that allow calling most anywhere inthe world today. These high-capacity connections ‘pass information between COs using Signaling System 7 (SS7) ox IP, The COs provide connectivity to single homes using analog ‘phones and larger concentrations of people using Public Branch Exchanges, or PBXs, These PBXs are connected tothe CO using

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