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Excecutive Summary
Marketing Plan
Personnel Plan
The purpose of this business plan is to raise $100,000 for the development of a gift shop while
showcasing the expected financials and operations over the next three years. The Gift Shop, Inc. (“the
Company”) is a New York based corporation that will provide sales of gift items and gift baskets to
customers in its targeted market. The Company was founded in 2009 by John Doe.
The primary revenue stream for the business will come from the ongoing sale of gift items to the general
public through the Company’s retail store. The Company will carry a diverse line of small gifts (figurines,
statues, etc.), greeting/holiday cards, candy, and other items normally associated with gift shops. The
business will also offer sale and delivery of gift baskets, which will be extremely popular during holidays
such as Valentine’s Day, Mother’s Day, Thanksgiving, and the year end holiday season. The third section
of the business plan will further describe the services offered by the Gift Shop.
Mr. Doe is seeking to raise $100,000 from as a bank loan. The interest rate and loan agreement are to be
further discussed during negotiation. This business plan assumes that the business will receive a 10 year
loan with a 9% fixed interest rate.
The Gift Shop’s mission is to provide customers with an expansive line of gift products of the highest
retail quality to the general public.
Mr. Doe expects a strong rate of growth at the start of operations. Below are the expected financials
over the next three years.
The Founder expects that the business will aggressively expand during the first three years of operation.
Mr. Doe intends to implement marketing campaigns that will effectively target individuals and
businesses (that have gift basket needs) within the target market.
Gift Shop, Inc. The Company is registered as a corporation in the State of New York.
At this time, the Gift Shop requires $100,000 of debt funds. Below is a breakdown of how these funds
will be used:
2.3 Investor Equity
Mr. Doe is not seeking an investment from a third party at this time.
If the business is very successful, Mr. Doe may seek to sell the business to a third party for a significant
earnings multiple. Most likely, the Company will hire a qualified business broker to sell the business on
behalf of the Gift Shop. Based on historical numbers, the business could fetch a sales premium of up to 4
times earnings.
Below is a description of the gift product and gift basket services offered by the Gift Shop, Inc.
As stated in the executive summary, the Company’s primary revenue streams will come from the sale of
gift related items via the business’s retail location.
This section of the analysis will detail the economic climate, the gift basket industry, the customer
profile, and the competition that the business will face as it progresses through its business operations.
Currently, the economic market condition in the United States is in recession. This slowdown in the
economy has also greatly impacted real estate sales, which has halted to historical lows. Many
economists expect that this recession will continue until mid-2009, at which point the economy will
begin a prolonged recovery period. However, the Gift Shop will be able to remain profitable as many
people and businesses will continue to order gift baskets for loved ones and clients (especially during
holiday seasons and other holidays such as Mother’s Day and Valentine’s Day).
Among gift retailers and gift basket companies, aggregate revenues in each of the last five years have
exceeded $16 billion. This industry also includes florists that specialize solely in gift baskets (excludes
florists with general retail operations). The industry employs more than 210,000 people and provides
payrolls of $2.5 billion. This is a mature industry, and the expected future growth rate of the industry is
expected to mimic that of the general economy.
In this section of the analysis, you should describe the type of customer you are seeking to acquire.
These traits include income size, type of business/occupation; how far away from your business is to
your customer, and what the customer is looking for. In this section, you can also put demographic
information about your target market including population size, income demographics, level of
education, etc.
This is one of the sections of the business plan that you must write completely on your own. The key to
writing a strong competitive analysis is that you do your research on the local competition. Find out who
your competitors are by searching online directories and searching in your local Yellow Pages. If there
are a number of competitors in the same industry (meaning that it is not feasible to describe each one)
then showcase the number of businesses that compete with you, and why your business will provide
customers with service/products that are of better quality or less expensive than your competition.
• Establish relationships with event planners and corporate gift specialists that will generate
ongoing referral revenues for the business.
• Implement a local marketing campaign that will use local advertising methods such as flyer
distribution and advertisements in local publications during holiday seasons.
Mr. Doe intends on using a number of marketing strategies to ensure maximum visibility for the Gift
Shop. Foremost, he intends to source a highly visible retail location from which the Company will
conduct business. This location will feature highly visible signage that will inform the public of the
Company’s gift product and gift basket offerings and its grand opening. The business will also maintain a
sizeable amount of print/media advertisement in local newspapers, journals, and flyers that are
distributed throughout the community. The Gift Shop will also develop ongoing relationships with event
planners and corporate gift companies that will outsource their gift basket needs to the Company. These
relationships will be an invaluable source of referrals for the business. Finally, the Gift Shop may develop
its own online website that will showcase the business, its hours of operation, contact information, and
location information. E-commerce functionality may added to this website so that people from all over
the country can order gift baskets for local and long distance delivery.
5.3 Pricing
In this section, describe the pricing of your services and products. You should provide as much
information as possible about your pricing as possible in this section. However, if you have hundreds of
items, condense your product list categorically. This section of the business plan should not span more
than 1 page.
In this section of the business plan, you should write a two to four paragraph biography about your work
experience, your education, and your skill set. For each owner or key employee, you should provide a
brief biography in this section.
• The Owner will acquire $100,000 of debt funds to develop the business.
In the event of an economic downturn, the business may have a decline in its revenues. Gift products
and gift baskets are not a necessity, and during difficult economic climates, Mr. Doe fully expects a
moderate decline in revenue. However, the Company will earn substantial margins from its gift
products, and the Gift Shop will remain cash flow positive and profitable during these times.