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Structure of Telenor Pakistan:

Span of Control:
Span of control is determined by the role and job responsibilities of
managers. It varies from department to department. On average, the
span of control is 4-5 people under a manager. There are two types of
span of control:
-Wide span of control
-Narrow span of control

The HR and finance department have a narrow span of control but


marketing and customer relation have a wide span of control.

Integration:
Cross-functional teams are a major integrating mechanism. Further
there are temporary project teams. Team-Building is enhanced by
Away Days from work to meet other geographically spread employees
of Telenor. Sometimes the whole department goes away from work for
2-3 days to have fun. Employees get to know those with whom they
have communicated before but not met in person. Formal team
evaluation does not exist. Employees on teams are rewarded
individually.

Departmentalization:
Telenor Pakistan has several departments in its organisation. Each
department has its own importance. Some of the departments are as
follows:
-Customer Relation Department
-Human Resource Department
-Marketing Department
-Finance Department
-Information Technology Department

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