Centralization and Decentralization:

Apart from strategy, all other functions are decentralized. People at

Telenor Pakistan are motivated to take their responsibilities especially in
cross functional projects. Managers in each department oversee that
the employees take up their roles and duties and their performance is
monitored accordingly.

Empowerment:
The level of empowerment differs across departments and divisions,
depending upon the nature of work. It varies according to the style of
management of functions. IT increases the level of empowerment,
within the network service of Telenor in Pakistan, there is a (inter and
intra net) portal system used to communicate information efficiently. An
online HR MS System is being used internally.

Formalization:
There is no formalization at Telenor Pakistan. High level and lower
administration work together as a Team.

Flow of Information:
Telenor has very liberal and free flowing information unless it is not
private. This helps in breaking the communication barries and
generation of new and innovative ideas from employees. The free flow
of information also helps them in understanding the current situation to
act accordingly.

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