STEPS TO

PERFORM A
GRAPHICAL
SUMMARY

TOPIC: STEPS TO PERFORM A GRAPHICAL SUMMARY

You are working as a manager in a transaction processing business. Your
capture the average handle time data of your team. You want to examine
the daily Average Handle Time performance of your team.

• Open the excel sheet Graphical Summary.xlsx

• Copy and paste the data in Minitab
• Choose Stat > Basic Statistics > Graphical Summary
• In Variables, enter AHT
• Click OK

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