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Journal of Computer Information Systems

ISSN: 0887-4417 (Print) 2380-2057 (Online) Journal homepage: http://www.tandfonline.com/loi/ucis20

Students’ acceptance of E-books: An application of


UTAUT

Assion Lawson-Body, Lori Willoughby, Laurence Lawson-Body & Eric


Matofam Tamandja

To cite this article: Assion Lawson-Body, Lori Willoughby, Laurence Lawson-Body & Eric Matofam
Tamandja (2018): Students’ acceptance of E-books: An application of UTAUT, Journal of Computer
Information Systems, DOI: 10.1080/08874417.2018.1463577

To link to this article: https://doi.org/10.1080/08874417.2018.1463577

Published online: 19 Apr 2018.

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JOURNAL OF COMPUTER INFORMATION SYSTEMS
https://doi.org/10.1080/08874417.2018.1463577

Students’ acceptance of E-books: An application of UTAUT


Assion Lawson-Bodya, Lori Willoughbyb, Laurence Lawson-Bodya, and Eric Matofam Tamandjac
University of North Dakota, Grand Forks, ND, USA; bMinot State University, Minot, ND, USA; cDakota State University, Madison, SD, USA
a

ABSTRACT KEYWORDS
Electronic book (e-book) technologies have been shown to improve students’ learning. The question Accounting students;
arises as to which factors may influence accounting students when considering e-books. This study uses acceptance of e-books;
the unified theory of acceptance and use of technology (UTAUT), which benchmarks eight different perceived usefulness;
models related to the information technology (IT) acceptance, as the theoretical bases to identify factors perceived ease of use; and
attitude toward e-books
that may influence accounting students’ acceptance of e-books. Data were collected from 107 account-
ing students to test an acceptance model of e-books. The results show that many of the hypotheses
were found to be significant. Surprisingly, perceived ease of use did not have a positive impact on any
factor as anticipated in the hypotheses. Perceived ease of use has negative impacts on perceived
usefulness and attitude toward e-books. This suggests that because of the analytical knowledge
required in accounting, accounting students found e-books impractical when solving problems or
completing assignments.

Introduction institutions are also part of these challenges.7 Many


accounting institutions have adopted e-books to minimize
Many organizations make considerable gains from the
the learning cost for students in order to overcome a
worldwide growth of the use of electronic books (e-books).-
1–6 declining retention rate in accounting courses and to attract
In general, e-books are defined as digitized versions of
more students to become accounting majors without sacri-
paper-based books that can be delivered on a variety of
ficing student learning or increasing costs.7
electronic platforms, ranging from PCs to mobile devices.4,6
According to the Association of American Publishers1,
That is because the Internet, other networks, and the emer-
e-books made up nearly a quarter of U.S. trade publishers’
gence of smart phones have transformed individuals’ reading
book sales. This trend has continued to increase6, as a matter
experiences, making e-books an increasingly popular plat-
of fact, the share of global e-book market was approximately
form for delivering reading materials.2,5,6 The growing inter-
12.6% of the global book publishing market in 2014 and is
est in the use of e-books is also playing a tremendous role in
expected to increase to 27.8% by 2019.10 The popularity of
many academic disciplines including accounting.6
smart phones, tablet PCs, and other digital devices has chan-
Accounting education is one of the most important aca-
ged the perception of traditional print publications. Forecasts
demic disciplines as it plays a significant role, from an
indicate growing demand for the convenience of digital con-
economical point of view, in many colleges and universities.7
tent, which opens countless revenue possibilities.6 From the
Therefore, academic executives have been giving increased
consumer demand perspective, companies that market digital
attention to accounting courses and their use of interactive
devices and e-books have a vested interest in understanding
learning technologies, which are heavily incorporated into
the behavior of digital device and e-book users.3
accounting education.8
Technological innovations have driven libraries in recent
However, the current economic and socially turbulent
years to pay an increasing amount of attention to e-books.
environment has increased the challenges academic chair-
That has compelled many libraries to review their collections
men face when it is time to find the right management
and how they provide information services.4
tools to meet their prioritization requirements. Most of
The proliferations of e-book systems combined with the
those challenges came from governments that began redu-
high use rate of e-books by students in academic libraries
cing financial support for higher education, encouraging
indicate that students are adopting e-books. Many authors
competition, and demanding financial self-dependency.9
have studied the adoption of e-books among students.2,3,6
Therefore, many academic institutions are currently facing
However, many accounting students have to struggle with
declining enrollment rates that lead to financial
the analytical thinking process required in accounting7 when
consequences.7 These unprecedented financial constraints
reading e-books. In addition, not much is known about the
heighten the importance of attracting, retaining, and grad-
accounting students’ acceptance of e-books. Therefore, the
uating students.7 For most accounting academic executives,
purpose of this study is to examine what factors were related
student credit hours generated by their educational
to students’ decision to use an e-book in accounting courses.

CONTACT Assion Lawson-Body alawsonbody@business.und.edu 293 Centennial Drive Stop 8097 - Grand Forks, ND 58202, USA
© 2018 International Association for Computer Information Systems
2 A. LAWSON-BODY ET AL.

The question arises as to which factors may influence of lower cost and portability but prefer print books because of
accounting students when considering e-books. This study familiarity.
uses the unified theory of acceptance and use of technology The findings of those surveys also showed that when using
(UTAUT) as the theoretical basis to identify factors that may e-books for learning purposes, students showed a preference
influence accounting students’ acceptance of e-books. for print over e-books, but their usage behavior was mitigated
The rest of the paper is organized as followed: the next by other factors, such as cost and accessibility.14 Tang and
section presents the literature review followed by the theore- Barnett-Ellis17 reported that barriers hindering readers of
tical background, the research model, and hypotheses. The e-books included the discomfort of reading on screens, non-
research method is outlined in the following section. Data user-friendly design of delivery platforms, and a lack of
analysis and the results are reported in the subsequent section. awareness of e-book availability. Martin-Beltran et al.18 exam-
The last section provides the discussion and conclusion. ined how linguistically diverse students engaged with digital
and paper books. They found that students were more likely
to engage in meaningful talk and use text features to support
Literature review comprehension when using paper books than e-books.18
Other studies contradicted the aforementioned findings.
Many empirical studies involving the use of new technologies
For instance, Tang and Barnett-Ellis18 reported that innova-
and online tools to learn accounting topics have been
tive web technology has changed our lives and made commu-
conducted.11,12 For instance, Lin et al.12 examined the influ-
nication much easier through the use of e-books. They also
ence that the use of an Affective Tutoring System (ATS) in
explained that students used e-books more than the equiva-
accounting courses has on learning effectiveness and usability.
lent print copies, and that nursing students at a large medical
These previous studies are related to the use of mobile devices
center became proficient in using e-books within one seme-
which can be utilized for reading online. It, however, remains
ster. Gueval et al.16 mentioned that e-books expanded stu-
that these studies were not specifically about e-books.
dents’ information retrieval skills and improved their
Furthermore, none of these studies have applied UTAUT to
preparation. Finally, they found that faculty and students
examine the accounting students’ acceptance of e-books.
had more proficiency and satisfaction with e-books over
An e-book is a digital reproduction of a print book.5,6,13
time. Both groups expressed neutral feelings regarding
The e-book phenomenon originated from the seminal work of
e-books enhancing learning. Gueval et al.16 concluded their
Michael Hart in 1972 (cited in Ref. 3) Since then many efforts
study by revealing some benefits and barriers for the use of
to digitize publications have been made. The recent develop-
e-books. The perceived benefits of e-books include easy
ment in the market of e-book readers and technologies has
searchability and portability. The barriers included eye strain
given an unprecedented dimension to the e-book
and time to master the use of e-books. Wang and Bai13 found
phenomenon.13 Due to this, many authors have taken the
that there was a significant difference between students’ aware-
opportunity to undertake research on e-books. Their studies
ness and usage of general e-books and academic e-books. They
were limited and revealed contradictory results when report-
interviewed three separate student groups: senior undergradu-
ing student preference between electronic and traditional
ate students, freshmen undergraduate students, and postgrad-
print books and did not take into account the specificity in
uate students. They found that freshmen undergraduate
the accounting field in their studies.
students used e-books mainly for the purpose of leisure. In
contrast, postgraduate students and senior undergraduate stu-
dents used e-books more for academic purposes.
Students’ usage of e-books
Raynard’s15 analysis showed that e-books and print books
While a number of studies examined the use of e-books are used differently for various reasons as discussed above, but
among other user groups14, this study examines how account- they are also used to complement each other. Wu and Chen19
ing students search for or use e-books differently than other surveyed the use of e-books to learn languages and explored
user groups. Librarians, in particular, offer a unique perspec- the effects of the combination of e-books on reading compre-
tive on e-books: they collect these resources and train hension and knowledge sharing among students. They found
accounting students as well as use e-books themselves.14 that the experimental group who used e-books performed
Librarians like e-books because they solve many of the more satisfactorily than the control group who used print
library’s long-term logistical problems, like shelving, checking books. Joo et al.20 found that perceived usefulness and satis-
in and out, shelf-reading, and replacing lost or worn out faction have a direct and positive influence on the intention to
volumes.14 The relationship between accounting students use e-books. Furthermore, they found that perceived enjoy-
and librarians has seen a considerable change because of the ment has a non-significant influence on the intention to use
academic libraries’ preference for e-books. Librarians are e-books.
eager to know how accounting students use e-books, and The literature review shows that students’ acceptance of
also how they feel about using these resources. Therefore, e-books is more complicated than we first thought.
librarians conducted many surveys to track student patterns
of e-book usage. The findings of those surveys showed pro-
E-book pricing challenges
blems with, or limitations to, e-book use.14 Unfortunately,
e-books are not being used as much as they should be.15 The e-book market has generated some controversies among
Gueval et al.16 reported that students bought e-books because the authors, the publishers, the bookstores, and the electronic
JOURNAL OF COMPUTER INFORMATION SYSTEMS 3

retailers like Amazon.10,17 This is due to the fact that tradi- performance expectancy, effort expectancy, social influence, and
tionally, retail prices of physical books are controlled by book- facilitating conditions as direct determinants of behavioral inten-
stores, but there is a paradigm change with the advent of tion and use behavior.26,28,29
e-books.21 The pricing model of e-books has changed with The UTAUT model has been applied to study the technol-
the advent of Kindle, Nook, ePub, Apples iBook-store, and ogy innovation for supporting higher education.22,30
Google eBooks.21 With this pricing model, the e-book pricing Specifically, this UTAUT model has also been scrutinized in
relationship between the publishers and Amazon.com is com- wide-ranging educational environments such as virtual learn-
pletely new. The publishers provide Amazon with authoriza- ing technologies, cloud-based virtual learning environments,
tion to sell e-books on its websites.21 The main disadvantages desktop web-conferencing, and interactive whiteboards.28
of the pricing model is that Amazon may use the low price Halili and Sulaiman30 investigated rural students’ acceptance
strategy to enhance sales that will eventually hurt the toward using information, communication, and technology
publishers21 and the e-book copyright issues have hindered (ICT) for educational purposes based on the UTAUT model.
the publication and development of academic e-books.5 Hence, the model has been proven to be successful in a wide
Lu et al.21 examined pricing models of e-books and found range of educational situations, and hence it is used in this
that the benefit from e-book sales may be greater than the loss study as a guiding principle in the examination of accounting
in print book sales. They also found that publishers and book- students’ behavioral intention to accept e-books.28
stores have great potential for profit improvement by selling Lin et al.22 examined how types of users may affect adop-
e-books. Tang and Barnett-Ellis17 outlined a mechanism to tion patterns of podcasting differently for educational pur-
push for expanded e-book access with more aggressive strate- poses. They found that the intention to adopt podcasting is
gies that facilitate students to obtain e-books under reasonable more important to students than teachers. Shin et al.31 found
terms, conditions, and costs. Rao et al.10 studied the difference that perceived usability and perceived quality influenced
between the prices of the print versions of academic titles and smartphone users’ attitude and behavioral intention.
their digital counterparts across many subjects, including Although several studies have applied UTAUT in various
accounting. They found that the print versions of academic organizational, educational, and cultural contexts, there is
titles are cheaper and more available than their digital counter- still a lack of studies examining all of its constructs in the
parts. Rao et al.10 emphasized that there is a change in the accounting educational areas.30
information seeking behavior of college students who prefer- The UTAUT framework has also been used to explore
ably want everything in digital format including e-books. As a factors that affect user’s acceptance of e-books. Jin3 found
result of this, libraries, bookstores, publishers, and authors that the relationships between external/internal factors and
must meet college students’ expectations and needs by acquir- user intention to continue using e-books were positive and
ing e-books.10 Furthermore, the delayed release of e-books statistically significant. Shim et al.32 found that complexity
results in a small increase in the print sales, but a large decrease was the main factor blocking the adoption of e-books,
in the sale of the total e-books. They also added that such a whereas observability was the main factor stimulating adop-
delay can be associated with the delay in the e-book technolo- tion of e-books. In addition, they found that the relative
gies like Kindle. advantage of e-book readers is significant only in the affective
Even though the e-book phenomenon remains specialized, stage, while compatibility is meaningful only in the behavioral
presents advantages for some, and disadvantages for others, stage. But, none of the existing research has studied the
the previous study on e-books does not focus on the case of accounting students’ acceptance of e-books. The interest of
accounting students. This paper presents the results of a study the current study is to explore the acceptance of e-books by
that is an effort to fill this gap. accounting students.

Theoretical background
Research model and hypotheses
This research investigates how the UTAUT can be applied to
study the accounting students’ acceptance of e-books. The According to the UTAUT model, the rate of acceptance of
UTAUT model is an evolved version of the Technology e-book technologies can be affected by many characteristics or
Acceptance Model (TAM) of Davis.22,23 Venkatesh, Morris, factors such as perceived usefulness, perceived risk, innova-
Davis, and Davis (cited in Ref. 24) offered the UTAUT after tiveness, perceived ease of use, and attitude toward e-books.
benchmarking eight different models related to the information The objective of this study and the relationships among
technology (IT) acceptance. The eight models are the following: factors in the research model suggest that the level of per-
the theory of rational action (TRA), the TAM, the motivational ceived usefulness of e-books in accounting classes should be
model, the theory of planned behavior (TPB), the combined TAM high. In order to understand accounting students’ experience
and TPB model, the model of PC utilization, the innovation with e-books, perceived ease of use should impact perceived
diffusion theory, and the social cognitive theory.25,26 Recently, usefulness. Perceived ease of use and perceived usefulness
the UTAUT framework has been revised in order to more accu- should impact attitude toward e-books. Innovativeness should
rately predict IT usage within the consumer context, resulting in influence e-book users’ perceived ease of use and e-book
the extended UTAUT.227 The UTAUT was chosen in the present users’ perceived usefulness. Finally, it is expected that only
study because despite its revision, it still keeps its comprehensive- accounting students who perceive using e-books as a low risk
ness and high explanatory power. The UTAUT model identifies undertaking would be inclined to accept it. Perceived risk
4 A. LAWSON-BODY ET AL.

Figure 1. Research model for the acceptance of e-books.

should impact accounting students’ acceptance of e-books technology. Consequently, our study presents the following
(Figure 1). hypotheses:

H1: The greater the perceived usefulness of e-books, the more


Perceived usefulness and perceived ease of use
likely e-books will be accepted.
The UTAUT model offers a useful analytical framework for
determining the relationship among perceived usefulness, per- H2: The greater the perceived usefulness of e-books, the more
ceived ease of use, and many external variables.3 Other likely positive attitude toward e-books.
authors used this framework to conduct empirical studies
and found that user intention regarding technology accep- H3: The greater the perceived ease of use of e-books, the
tance is determined by perceived ease of use and perceived more likely positive attitude toward e-books.
usefulness.3,33 Davis29,34 defined perceived usefulness as the
degree to which an individual believes that using a particular H4: The greater the perceived ease of use of e-books, the
technology would enhance his or her productivity while per- higher the perceived usefulness among accounting students.
ceived ease of use is defined as the degree to which an
individual believes that using a particular technology will be
free of effort. Halili and Sulaiman30 found that perceived
Innovativeness
usefulness and perceived ease of use were significant determi-
nants of behavioral intentions to use ICT for educational Innovativeness is defined as the willingness of an individual to
purposes. Jin3 stated that this framework should be applied try out any new IT.29 Shim et al.28 analyzed the previous
to e-book usage as well. In the present context, perceived definitions of innovativeness and conceived that it refers to
usefulness refers to students’ belief that using e-books is useful the predisposition to buy new and different products and
and interesting.28 This study also considers perceived ease of brands rather than remain with previous choices and consu-
use as the students’ belief that using e-books within their mer patterns. Okumus et al.29 explained the influence of
lessons is easy for them, i.e., requiring little effort.28 individuals’ innovativeness on their perceptions and beha-
Accounting students, however, are not expected to exhibit viors. They also mentioned that innovativeness refers to the
different behaviors or patterns here. This is why we define degree to which the individual is receptive to new ideas and
perceived usefulness as the degree to which an accounting makes innovation decisions independently of the communi-
student considers whether the use of e-book technologies will cated experience of others. These definitions suggest that
improve his or her performance in the accounting field. The innovativeness has been used as an explanatory variable in
other relevant variable that Davis34 proposes is perceived ease the diffusion of innovation studies.32 However, many IT
of use, which is defined in this study as the extent to which acceptance studies can also use innovativeness as an explana-
accounting students will not have to make any special effort to tory factor because the adoption stage should influence the
use e-books to learn accounting knowledge. According to individual’s decision to accept the technologies. As a matter of
Pando-Garcia et al.35, perceived usefulness and perceived fact, Jin3 stated that previous studies have integrated the
ease of use are both theoretically positive antecedents of diffusion of the innovation theory into the UTAUT model
attitude toward use. Furthermore, Pando-Garcia35 stated that to investigate technology acceptance behavior.
based on the original model of TAM which is included in Furthermore, Shim et al.32 developed a framework that
UTAUT, there is a positive relationship between perceived includes four dimensions of motivated innovativeness (hedo-
ease of use and perceived usefulness. Finally, Pando-Garcia nic innovativeness, functional innovativeness, social innova-
et al.35 found another aspect of UTAUT which theorizes the tiveness, and cognitive innovativeness). They used this
effect of perceived usefulness on the intention to accept a new framework to conduct an empirical study in the adoption of
JOURNAL OF COMPUTER INFORMATION SYSTEMS 5

e-book readers in Korea and found that people with a high H7: The more positive the attitude toward e-books, the more
innovativeness are more likely to have an interest in and likely e-books will be accepted.
intention to purchase e-books. In other words, they found
that e-books can be used interchangeably with print books. Perceived risk
Over the last few years, accounting students’ interest in
e-book readers has not been as high as was expected. Thus, The concept of perceived risk was originally proposed by
our study presents the following hypotheses: Harvard’s scholar Bauer (cited in Ref. 42) in his consumer
behavior research. Bauer (cited in Ref. 42) defined perceived
H5: The greater the innovativeness of e-books, the higher the risk as a combination of uncertainty and seriousness of outcome
perceived usefulness among accounting students. involved. Yang et al.42 emphasized uncertainty on their defini-
tion by asserting that perceived risk is a general measure of
H6: The greater the innovativeness of e-books, the more likely feelings of uncertainty, discomfort, and/or anxiety, while con-
perceived ease of use of e-books. ducting online activities. The definition provided by Featherman
and Pavlou (cited in Ref. 42) is the potential for loss in the
pursuit of a desired outcome of using an e-service. Much
research has included an alleged uncertainty about the outcome
and consequences in the definition of perceived risk. Therefore,
Attitude toward e-books this article defines perceived risk as accounting students’ percep-
According to Pando-Garcia et al.,35 attitude toward behavior tion about the uncertain negative outcomes using e-book tech-
measures users’ interests in using a new technology. In our nologies. Other empirical studies found relationships between
study, the definition of attitude toward behavior provided by perceived risk and intention to accept a new technology. For
Hsiao and Chen36 is adapted. Therefore, attitude can be defined instance, Chao et al.43 found that perceived risks of users in
as the student’s feelings regarding the use of e-book technologies connection with the use of search engines negatively affects
in accounting courses. Pando-Garcia et al.35 mentioned that atti- their behavioral intention. Tseng and Wang44 found that per-
tude also appears a long-side perceived usefulness and perceived ceived risk negatively influences the behavioral intention of users
ease of use in the UTAUT model. They also found a positive of travel websites. Furthermore, they found that perceived infor-
correlation between users’ attitude toward technology and beha- mation usefulness moderates the relationship between perceived
vioral intentions to accept a new technology. In the context of this risk and the travelers’ intention to use travel websites. Pappas45
study, attitude is seen as an important factor influencing account- found associations among Internet perceived risks, trust, and
ing students’ behavioral intentions toward the use of e-books. online purchasing intention.
Furthermore, past empirical studies have confirmed a positive Tseng and Wang44 introduced high-perceived risk indivi-
relationship between the attitude and intention to accept a new duals in the literature. Those individuals tend to seek more
technology.5,36,37 For instance, Cai et al.38 found that males still information from diverse sources in order to minimize the
hold more favorable attitudes toward technology use than females. risk.44 Therefore, those individuals rely heavily on those
Jimenez and San-Martin39 found user’s positive attitude toward sources for risk reduction.44 Thus, accounting students who
mobile advertising and mobile repurchase in connection with the perceived significant risk about using e-books may engage in
use of e-books. Wu and Chen19 found that students had a positive extensive information search. Through this search, they may
attitude toward the combination of e-books, reciprocal teaching, find that e-books may or may not satisfy their learning goals.
and mind mapping. Thus, our study presents the following hypothesis:
In addition, research has provided evidence for a positive
relation between students’ attitude toward reading and read- H8: The greater the perceived risk of use of e-books, the less
ing behavior in general and for a negative relation between likely e-books will be accepted.
attitude toward reading and reading enjoyment.40 These
empirical studies about positive or negative attitude toward Research methods
reading behavior, however, did not elaborate on the reading
Measurement instrument
technologies the students used. It was difficult to determine
whether or not the students used e-books before developing Many researchers have developed and validated measurement
these positive or negative attitudes. Hsiao and Chen41 exam- instruments of IT acceptance. In this study, a new measure-
ined the factors influencing readers’ intention to pay for ment instrument was not developed to assess accounting
e-book subscription services and found that environmental students’ acceptance of e-books. Instead, questions (items)
concerns do not directly affect readers’ payment intention, were derived from the existing validated instruments in the
both concerns and habits influence the intention indirectly IT acceptance literature to represent each construct, and
through positive attitude. In their study, Hanz and wording was modified to fit the e-book context. Table 1
Mckinnon14 found that librarians’ use of, and attitudes shows the sources of the measurement items.
toward, e-books is not the same as that of undergraduate
students whose attitude toward e-books was mitigated by
Data collection and demographic profile
many other factors like cost, nature of their discipline, avail-
ability, and e-book technology richness. Thus, our study pre- A survey was distributed to five accounting classes with 48
sents the following hypothesis: students each. We collected 114 responses. Seven participants
6 A. LAWSON-BODY ET AL.

Table 1. Source of the measurement items. measurement in the literature. Since perceived risk and innova-
Variables Source of references tiveness are part of our instrument as well as perceived useful-
Perceived usefulness [26;20;18;23] ness, perceived ease of use, attitude, and acceptance of e-books,
Perceived ease use [26;20;18;23]
Attitude toward e-books [26;23;3]
we then assess the reliability and the validity of the entire
Innovativeness [28;18] instrument using PLS software.
Perceived risk [43;1;40;50; 51]
Acceptance of e-books [26;20;18;23]
Descriptive statistics
were excluded from analysis because they answered less than Table 3 shows the variables and number of items. Five scales
one-third of the questions on the survey. As an incentive, were used in the survey. All items were measured on a five-
students were told that a summary of the results would be point Likert scale (1 = strongly disagree, 2 = disagree, 3 = neu-
sent at their request. The final sample consisted of 107 parti- tral, 4 = agree, and 5 = strongly agree). Table 3 shows the
cipants. Table 2 shows the demographic profile for all respon- mean and standard deviation of each variable. The attitude
dents. There were 60% males and 40% females. In terms of the toward e-books and acceptance of e-books have the highest
current profession of the participants, 100% of the respon- means of, respectively, 2.97 and 3.10. Their standard devia-
dents were students, but some were employed on campus. In tions are 1.14 and 1.08. The attitude toward e-books has the
terms of the number of accounting courses taken, 42% of the highest standard deviation while Table 3 also shows that
students responded that they had taken more than six and perceived risk has the lowest standard deviation which is 0.93.
58% said they had taken between one and five accounting
courses. In terms of the years in college, 10% were freshmen,
22% were sophomores, 65% were juniors, and 3% were Factor analysis
seniors. All respondents (100%) were majoring in accounting. Factor analysis was conducted to examine the factor structure
Table 2 shows that 66% of the students were between 18 and of the instrument. The instrument’s reliability and construct
20 years old. About 29% of the students were between 21 and validity (convergent and discriminant validities) were also
25 years old. Roughly, 5% of the students were over 25 years assessed with PLS. In the literature, confirmatory factor ana-
old. Finally, 99% of students had used e-books before and 90% lysis (CFA) was used to confirm construct validity (Bagozzi
of the students were planning to use e-books in the future. and Yi cited in Ref. [3;46]). The 28-item scale and its six
factors were submitted to the PLS software to perform CFA,
which provides the rationale behind variance shared between
Data analysis and results constructs or factors.46 Then, the PLS method and software
Before testing the hypotheses shown in our research model, we were used to find simultaneously the theoretical relations
conducted the reliability and validity tests using factor analysis. between latent variables and to measure the relations between
The measurements proposed by David34 for perceived useful- latent variables and their indicators.46 PLS is appropriate to
ness, perceived ease of use, attitude, and intention to use have this study because it is based on a method close to data and
been augmented, changed, and adjusted to assess IT adoption does not require the assumption of data normality.46
and IT acceptance in a variety of contexts.3,22,35 Since these Table 4 shows factor loadings and each item loading is
constructs have stable measurement instruments in the litera- greater than 0.70 on the respective latent factor and less than
ture, it might not be necessary to perform a factor analysis 0.70 on the other factors. Items displaying very weak loading on
study for a well-validated instrument. However, perceived risk their factors were deleted and items displaying very strong
and innovativeness do not have a stable or well-known loading on their factors were kept for the remaining of the
analysis. This included one factor for perceived usefulness
(five items), one factor for perceived ease of use (four items),
Table 2. Demographic data of the participants. one factor for innovativeness (four items), one factor for atti-
Percentage tude toward e-books (five items), perceived risk (four items),
Gender Male 60 and one factor for acceptance of e-books (three items). The final
Female 40
Age 18–20 66
21–25 29
Over 25 5 Table 3. Means and standard deviations.
Technology skills Not bad 15 Number
Sufficient 55 Variables of items Response scale M SD
Very good 30
Current profession Student 100 Perceived usefulness 5 1 = strongly disagree; 2.82 1.01
Professional 0 5 = strongly agree
Previous use of e-books No 1 Perceived ease use 6 1 = strongly disagree; 2.94 1.09
Yes 99 5 = strongly agree
Plan to use e-books in the future No 10 Attitude toward e-books 7 1 = strongly disagree; 2.97 1.14
Yes 90 5 = strongly agree
Accounting courses taken 1–5 58 Innovativeness 6 1 = strongly disagree; 2.84 1.04
More than 6 42 5 = strongly agree
Years in college Freshmen 10 Perceived risk 4 1 = strongly disagree; 2.48 0.93
Sophomore 22 5 = strongly agree
Junior 65 Acceptance of e-books 3 1 = strongly disagree; 3.10 1.08
Senior 3 5 = strongly agree
JOURNAL OF COMPUTER INFORMATION SYSTEMS 7

Table 4. Factor loadings.


Factor 4: Attitude Factor 6:
Coded Factor 1: Perceived Factor 2: Perceived ease of Factor 3: toward Factor 5: Perceived Acceptance of
items usefulness use Innovativeness e-books risk e-books
PU1 0.93 0.11 0.02 0.10 0.21 0.08
PU2 0.72 0.09 0.14 0.00 0.02 0.05
PU3 0.70 −0.22 0.03 0.17 0.00 0.09
PU4 0.77 0.17 0.07 0.08 0.17 0.01
PU5 0.80 0.08 0.02 0.24 0.27 0.12
PEOU1 0.01 0.83 0.05 0.28 0.14 0.03
PEOU2 0.23 0.74 0.11 0.05 0.04 0.20
PEOU3 0.02 0.86 0.18 0.01 0.06 0.26
PEOU4 −0.09 0.75 0.23 0.08 0.17 0.19
INNO1 0.03 0.10 0.94 0.11 0.15 0.02
INNO2 0.19 0.00 0.92 0.14 0.10 0.11
INNO3 0.20 0.13 0.95 0.03 0.05 0.07
INNO4 0.11 0.05 0.76 0.23 0.07 0.03
ATT1 0.08 0.01 0.17 0.68 0.01 0.21
ATT2 0.13 0.13 0.06 0.91 0.09 0.05
ATT3 0.07 0.20 0.00 0.72 0.13 0.17
ATT4 0.15 0.08 0.15 0.88 0.04 0.12
ATT5 0.06 0.17 0.06 0.69 0.12 0.10
PR1 0.04 0.11 0.23 0.14 0.74 0.21
PR2 0.16 0.14 0.24 0.01 0.71 0.00
PR3 0.21 0.03 0.19 0.12 0.92 0.11
PR4 0.03 0.22 0.09 −017. 0.89 0.04
INT1 0.14 0.17 0.13 −011 0.22 0.78
INT2 0.06 0.00 0.01 0.08 0.04 0.91
INT3 0.17 0.01 0.04 0.00 0.16 0.87

instrument of 25 items represents six distinct factors in this λi is the factor loading provided by PLS.46 Var (ξ) is
study. Assessing the loadings of the items on their correspond- equivalent to Σ(1 – λi2).46 PLS software computes Rho
ing factors indicates good construct validity.46 The definition of based on this formula.46 Table 6 shows that all Rho coeffi-
the coded items in Table 4 can be found in Table 5. cients ranged between 0.86 and 0.94. These coefficients are
higher than 0.70, therefore, the scale reliabilities calculated
in this study are satisfactory.
Convergent validity
Convergent validity is the extent to which each measurement Discriminant validity
item loads with a significant t-value on its latent construct.11 The
Discriminant validity is the degree of expected “disagree-
average extracted variance (AEV) column in Table 5 shows the
ment” between items measuring different factors.47 To test
convergent validity assessment for each factor.46 PLS software
the discriminant validity, the AEV of each factor was com-
was used to obtain these values. PLS uses an averaged variance
pared with the square of their correlation.3 Fornell and
shared between each construct and its measure to calculate
Larcker48 suggested a comparison between the AEV for
AEV.46,47 In other words, PLS runs the following formula to
each construct and the variance shared between the con-
determine AEV: AEV = Σλi2/n; where λi is the factor loading
structs. Following Fornell and Larcker48, Macintosh and
provided by PLS and n represents the number of items loading
Lockshin49 have used a matrix of a covariance square (PHI
significantly on the construct.46 Fornell and Larcker48 suggested
square) between the constructs to test the discriminant valid-
that convergent validity coefficients should be higher than or
ity. In this study, we show both ways to test the discriminant
equal to 0.50. Convergent validity coefficients for all factors in
validity. Table 7 shows the correlation matrix, Table 8 shows
this study were higher than or equal to 0.50, indicating accep-
the squared correlation matrix, and Table 9 shows variance
table convergent validity for all factors. Also, all items load with
shared between constructs. The discriminant validity was
significant t-values on their respective factors, which means that
assessed in Table 8 and Table 9. In each of these two
the measurement indices exhibit convergent validity.3
matrices, the diagonal was replaced with the AEV (under-
lined in Tables 8 and 9). The numbers (AEV) on the diag-
onal (underlined) are all much larger than the elements off
Reliability analysis: Rho
the diagonal. In both tables, the extracted AEV range
To assess the reliability of the constructs using PLS, the between 0.61 and 0.72. In Table 8, the squared correlation
Rho coefficients were calculated (Chin, cited in Ref. 22). coefficients range between 0.00 and 0.27. In Table 9, the
Rho is interpreted like a Cronbach’s alpha internal reliabil- variance shared between constructs’ coefficients ranges
ity estimate, a Rho in excess of 0.70 is considered accep- between 0.00 and 0.19. These analyses indicate that the
table for research.48 Rho is an internal consistency AEV for each factor is higher than the squared correlation
coefficient developed by Fornell and Larcker.48 The formula coefficients and the variance shared between constructs’
suggested by Fornell and Larcker48 to determine Rho coef- coefficients. In conclusion, the discriminant validity of the
ficient is the following: rho = (Σλi)2/(Σλi)2+Var(ξ); where measures appeared to be satisfactory.
8 A. LAWSON-BODY ET AL.

Table 5. Factor analysis and convergent validity.


Loading
Coded items Items and factors (λi) t-Value AEV
Perceived usefulness 0.61
PU1 I expect that using e-book technologies will improve my academic performance 0.93 3.13*
PU2 I am more likely to study harder or for longer periods with an e-book than a print book 0.72 1.81*
PU3 Using e-book technologies is a convenient reading and studying behavior 0.70 1.70*
PU4 I can get most of the knowledge needed for passing an accounting class by using e-book technologies 0.77 2.23*
PU5 Using e-book technologies is, overall, an efficient way to study 0.80 1.73*
Perceived ease of use 0.62
PEOU1 I will find it easy to navigate among chapters and topics when using an e-book 0.83 1.92*
PEOU2 The e-book technologies in accounting classes are easy to use 0.74 3.02*
PEOU3 I will find reading/studying to be easy when using an e-book 0.86 2.71*
PEOU4 I will find information faster in an e-book than a print book 0.75 2.56*
Innovativeness 0.79
INNO1 Peers and my friends who influence me want to use e-books in accounting classes 0.94 2.02*
INNO2 I am able to explain how to use e-book technologies in accounting class to others 0.92 1.69*
INNO3 People who know me have positive feeling about using e-book technologies in accounting classes 0.95 1.84*
INNO4 There are other students who are using e-books around me 0.76 3.20*
Attitude toward e-book 0.60
ATT1 I am satisfied with the quality of available e-book content 0.68 1.88*
ATT2 I am able to retain accounting information through the use of e-book technologies 0.91 1.82*
ATT3 Using e-book technologies will help me to meet my course goals/objectives 0.72 2.89*
ATT4 I am satisfied, overall, with e-book technologies in the accounting classes I have taken thus far 0.88 2.61*
ATT5 In general, my attitude toward the use of e-books in the accounting classes is positive 0.69 1.78*
Perceived risk 0.66
PR1 After using the e-book, I could not resell 0.74 3.29*
PR2 It could be hard to review any accounting topic if my access to the e-book expires 0.71 3.01*
PR3 I may need to have access to the Internet to be able to use the e-book technologies 0.92 1.72*
PR4 The connection and the technology problems of my e-book supplier affect my schedule 0.89 1.68*
Acceptance of e-book 0.72
INT1 I will recommend e-books to my friends 0.78 3.12*
INT2 I intend to buy or lease e-books in future accounting classes 0.91 2.22*
INT3 I intend to accept to use e-books in future accounting classes 0.87 1.76*
AEV = Σλi2/n
*T-Student significant at 1.64 (p ≤ 0.05)

Table 6. Reliability assessment.


Factors Rho (p ≤ 0.05). That means that perceived usefulness positively
Perceived usefulness 0.88 influences acceptance of e-books; attitude toward e-books
Perceived ease of use 0.87 positively influences acceptance of e-books; perceived risk
Attitude toward e-books 0.88
Innovativeness 0.94 negatively influences acceptance of e-books; innovativeness
Perceived risk 0.89 positively influences perceived usefulness; and perceived
Acceptance of e-books 0.86 usefulness positively influences attitude toward e-books. In
Rho = (Σλi)2/(Σλi)2+Var(ξ)
Var (ξ) = Σ(1 – λi2). contrast, perceived ease of use negatively impacts perceived
usefulness and perceived ease of use negatively impacts
attitude toward e-books.
Hypothesis tests
To test the group of hypotheses (H1 through H8), PLS was used.
PLS is based on a method that does not require the assumption
Discussion and conclusion
of data normality. Therefore, a data distribution normality test The current study examines the structural relationships among
was not conducted in this study using either the actual range and perceived usefulness, perceived ease of use, innovativeness, atti-
the possible range or the skewness and kurtosis tests. tude toward e-books, perceived risk, and accounting students’
Table 10 shows that Students’ T (t-values) between per- acceptance to use e-books, based on the UTAUT model. More
ceived usefulness and acceptance of e-books (1.91), between specifically, this empirical study is aiming to understand
attitude toward e-books and acceptance of e-books (3.01), accounting students’ acceptance of e-books.
and between perceived risk and acceptance of e-books The results were consistent with most of the hypotheses.
(1.76) are higher than 1.65 (p ≤ 0.05). Table 10 also The hypothesis positing the greater the perceived usefulness
shows that Students’ T (t-values) between innovativeness of e-books, the more likely e-books will be accepted was
and perceived usefulness (2.77), between perceived useful- confirmed. This finding is interesting because it shows that
ness and attitude toward e-books (1.98), and between inno- accounting students are part of the new generation of
vativeness and perceived ease of use (2.03) are higher than students who have been born and raised in digital environ-
1.65 (p ≤ 0.05). However, Table 10 finally shows that ments where sharing learning and skills within a virtual
Students’ T (t-values) between perceived ease of use and space have become fundamental.20 The result of this
perceived usefulness (0.61) and between perceived ease of hypothesis supports the findings of Gueval et al.16 who
use and attitude toward e-books (0.88) are lower than 1.65 stated that the use of e-books is a major factor for
JOURNAL OF COMPUTER INFORMATION SYSTEMS 9

Table 7. Correlation matrix.


Attitude
toward
Perceived usefulness Perceived ease of use e-books Innovativeness Perceived risk Acceptance of e-books
Perceived usefulness 1.00
Perceived ease of use 0.27 1.00
Attitude toward e-books 0.12 0.28 1.00
Innovativeness 0.46 0.16 0.52 1.00
Perceived risk 0.20 0.49 0.46 0.48 1.00
Acceptance of e-books 0.14 0.29 0.18 0.22 0.03 1.00

Table 8. Squared correlation matrix.


Attitude
toward
Perceived usefulness Perceived ease of use e-books Innovativeness Perceived risk Acceptance of e-books
Perceived usefulness 0.61
Perceived ease of use 0.07 0.62
Attitude toward e-books 0.01 0.07 0.60
Innovativeness 0.21 0.02 0.27 0.79
Perceived risk 0.04 0.24 0.21 0.23 0.66
Acceptance of e-books 0.01 0.08 0.03 0.04 0.00 0.72

Table 9. Variance shared between constructs.


Attitude
toward
Perceived usefulness Perceived ease of use e-books Innovativeness Perceived risk Acceptance of e-books
Perceived usefulness 0.61
Perceived ease of use 0.17 0.62
Attitude toward e-books 0.01 0.02 0.60
Innovativeness 0.08 0.14 0.11 0.79
Perceived risk 0.19 0.00 0.05 0.16 0.66
Intention to accept e-books 0.13 0.00 0.12 0.10 0.09 0.72

Table 10. Path coefficients and Students’ T (t-values). it is more important that the user has a positive attitude toward
Path coefficients (Betas Students’ T it. It is also in accordance with the results found by Sang et al.33
standardized) (t-values)
that perceived usefulness was among the significant factors
Acceptance of e-books
Perceived usefulness 0.221 1.91* influencing the attitude of students using web technologies.
Attitude toward 0.178 3.01* Furthermore, the result of our investigation is in line with the
e-books study of Raynard15 who examined e-books acceptance using the
Perceived Risk 0.143 1.76*
Perceived usefulness diffusion of the innovation theory and found some similarities
Perceived ease of use 0.018 0.61 and differences between the use of e-books and print books.
Innovativeness 0.290 2.77*
Attitude toward e-books Mainly, he found that e-books and print books complement each
Perceived usefulness 0.124 1.98* other. Accounting students maintain positive attitude toward
Perceived ease of use 0.016 0.88 e-books because they capture the accounting subjects faster
Perceived ease of use
Innovativeness 0.371 2.03* with e-books than with print books, this is because e-books
*Students’ T (t-values) significant at: 1.64 (p ≤ 0.05). present more flexibility than the print books.
The hypothesis which states that the more positive the
attitude toward e-books, the more likely e-books will be
information retrieval. Accounting is a discipline which accepted is significant. This finding corroborates with the
requires tremendous class preparation and participation, findings of Wu and Chen19 who identified a positive attitude
therefore, the use of e-books helps accounting students of language students toward the use and the adoption of
with both. Overall, this result indicates that accounting e-books. It is also aligned with the findings of Joo et al.20
students had more academic proficiency, productivity, and who reported that students use e-books because they provide
success with e-books over time. diverse learning resources, learning support, and customized
The hypothesis which outlines that the greater the perceived curriculums by motivating learners and enhancing colla-
usefulness of e-books, the more likely positive attitude toward boration and information sharing. In terms of information
e-books was found to be significant. In other words, we found retention, the accounting discipline requires reading com-
that perceived usefulness has a significant impact on attitude prehension than memorization. Wu and Chen19 found that
toward e-books. This result is consistent with the study done by e-books are more appropriate to enhance students’ reading
Huang and Liaw (cited in Cakir et al.37), which stated that no capacity, therefore, the study of Wu and Chen19 can be used
matter how sophisticated and powerful the state of technology is, to explain the results of this study.
10 A. LAWSON-BODY ET AL.

The hypothesis that the greater the perceived ease of use of books. Therefore, accounting students believe that e-books
e-books, the more likely positive attitude toward e-books was would increase their academic performance and productivity.
found to be non-significant. This negative finding is surpris- Shim et al.32 found that individuals with a high innovativeness
ing because since e-books are available, cost effective, and are inclined to adopt new technologies. Consequently, the
accessible, the use of e-books allows accounting students to results of our study suggest that because accounting students
reduce their efforts to print more frequently.15 The results of are willing to be earlier users of e-books, they are innovative
this study are not in accordance with the results found by learners.
Sang et al.33 which said that perceived ease of use was the A second hypothesis concerning innovativeness was tested
significant factor influencing the attitude of students using in this study. That hypothesis mentions that innovativeness
web technologies. However, the result of this hypothesis influences positively perceived ease of use. Accounting students
which shows that accounting students displayed a negative prefer being the first group of users to discover how ease of use
attitude toward e-books is aligned with the findings of Tang or user friendly the new e-books are when learning accounting
and Barnett-Ellis17 who found that the use of e-books is subjects. The innovativeness of accounting students can also be
hindered by the discomfort of reading on screen and the explained by the pricing model of e-books which benefits the
non-user-friendly design of delivery platforms. accounting students. According to Wen-Qi et al.5, the e-books
The second hypothesis related to perceived ease of the use of pricing model has created some conflicts among the authors,
e-books was also found to be non-significant in this study. the publishers, the bookstores, and the electronic retailers like
Surprisingly, perceived ease of the use of e-books has a negative Amazon, but the final beneficiary in these conflicts is the
impact on perceived usefulness. This finding is not aligned with student because e-books are less expensive than physical
the study of Jin,3 which confirmed that perceived ease of use books. As long as accounting students would find themselves
positively affects perceived usefulness. This suggests that because in a position to buy e-books cheaper, their e-books’ innova-
of the analytical knowledge required in accounting, accounting tiveness would be higher because the e-book pricing model
students found e-books impractical when solving problems or favors them.
completing assignments, whereas students in other fields consid- This study surveyed the acceptance of e-books by
ered e-books easy to use and useful. Learning accounting topics accounting students. Previous studies conducted were
requires more learning by doing than learning by reading. This mainly about e-book use, in general, in academics, research,
finding is aligned with the study of Hanz and Mckinnon14 who or reading areas. This study will, therefore, contribute to
demonstrated that students like and have a strong preference for the understanding of accounting students in response to the
the print books. This finding supports the study of Martin-Beltran acceptance of e-books and form a basis for future research.
et al.18 who explained that the print books are appropriate to Most of the hypotheses were supported. We hope that
elevate students’ comprehension more than e-books. future studies can refer to these findings for comparisons
One of the hypotheses of our study outlines that perceived and discussions. The factors used in this study might not
risk negatively influences the acceptance of e-books. This means encompass all the relevant factors that might affect the
that accounting students do not accept e-books when they per- motivation of the use and acceptance of e-books.
ceived risks for using or adopting them. There is a very strong In terms of practical implications, the results of this study
analytical and practice component in the accounting field. Every can be used by accounting students to know which charac-
time, accounting students perceived the use of e-books as a teristics of e-books are appropriate for their analytical skills.
threat to the components of their field, they will reject them. Accounting students should take advantage of this study in
There are similarities between this finding of our study and the order to use e-books and adapt them to their analytical skills.
results of some surveys ordered by librarians who wanted to The results of this study should be useful for organizations
know the students’ perception of e-books. For instance, this involved in the development, selling, and publishing of
finding is aligned with one of the findings of Hanz and e-books. Most of those organizations take considerable
Mckinnon14, who found limitations and inconveniences asso- advantages of the worldwide growth of the use of e-books.
ciated with the use of e-books. In the same vein, this finding Marketers or organizations publishing accounting e-books
corresponds to the results of the study of Raynard15 who deter- should provide the desirable technology appropriate to the
mined that e-books are not being used at the same rate as the discipline. The findings suggest that university executives
print books.15 and academics of business schools should favor the use of
Another important hypothesis of our study shows that e-books as an effective and efficient educational approach,
innovativeness influences positively perceived usefulness. and incorporate this tactic within online and on-campus
According to Okumus et al.29, innovativeness refers to the course deliveries in order to produce accounting managers
degree to which the individual is receptive to new ideas, new who are more creative in the applications of their ideas and
products, and new technologies. Our findings show that business concepts.
accounting students are willing to try out any new e-book In terms of theoretical implications, this research is used to
devices and make their own judgment about the e-books extend the applicability of the UTAUT model in accounting
without any influence from others. Also, this result of our education. This study uses UTAUT to provide empirical evidence
study demonstrates that accounting students are predisposed on the factors related to students’ decision to use an e-book in
to buy new e-books instead of keeping the traditional print accounting courses. Future research might consider additional
JOURNAL OF COMPUTER INFORMATION SYSTEMS 11

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