Title / Designation: AM – Training Facilitator

Location Delhi NCR

Department: Learning and Development, ES

Reporting To: Alok Kumar Mubai

Job Summary:
Manage training requirement & facilitation for CSD KCD

Tasks:
1. Communicating with CSD KCD teams, Managers & relevant stakeholders to identify training
needs
2. Design content & develop training programs (in house/outsourced) for existing employees
(All levels)
3. Train New Joiners on IndiaMart product & processes
4. Coordinate with SMEs, Admin, HR, business stakeholders for smooth functioning of training
5. Facilitate sessions on products, processes and skills
6. Design & share monthly training calendar
7. Track and report completion of training sessions
8. Publish monthly/quarterly training reports
9. Deliver training updates to the business
10. Revise and update the content when required
11. Assess instructional quality / impact and determine the impact of training on employee
skills
12. Gather & report feedback from trainers & trainees
13. Host train the trainer for SMEs
14. Travel to branches (if applicable) and conduct training programs
15. Research & recommend new training methods (eLearning/gamification)

Skill Sets:
1. Effective verbal, written communication and presentation skills
2. Competency in MS Office especially Excel & PPT
3. Should be a team player, proactive, go-getter and energetic
4. Experience with eLearning platforms
5. Should have good program management skills
6. Analytics driven thought process
7. Foresee challenges & deliver solution

Experience (Preferred):
1. Minimum 1-3 years tenure with IndiaMART
2. Sales & Client Servicing experience with KCD & MEs