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La teoria de colas proporciona:

Numero promedio de clientes en espera


Tiempo promedio de espera
(M/M/1):(PEPS/∞/∞) S= 1
Unidad de tiempo: Horas
Tasa de llegadas λ 2
Tasa de servicio μ 3

Ls 2 Clientes
Ws 1 Horas
Lq 1.3333333333 Clientes
Wq 0.6666666667 Horas
ρ 0.6666666667 66.7%
P(linea de espera) 0.4444444444
Clientes en el
sistema Probabilidad
0 0.3333333333 0.33333333
1 0.2222222222
2 0.1481481481 t= 1
3 0.0987654321 0.24525296
4 0.0658436214 0.36787944
5 0.0438957476
6 0.0292638317
7 0.0195092212
8 0.0130061474
9 0.008670765
10 0.00578051
11 0.0038536733
12 0.0025691155
13 0.0017127437
14 0.0011418291
15 0.0007612194
16 0.0005074796
17 0.0003383197
18 0.0002255465
19 0.0001503643
20 0.0001002429
21 6.6828591E-05
22 4.4552394E-05
23 2.9701596E-05
24 1.9801064E-05
25 1.3200709E-05
26 8.8004729E-06
27 5.8669819E-06
28 3.9113213E-06
29 2.6075475E-06
30 1.738365E-06
31 1.15891E-06
32 7.7260667E-07
33 5.1507112E-07
34 3.4338074E-07
35 2.289205E-07
36 1.5261366E-07
37 1.0174244E-07
38 6.7828295E-08
39 4.5218863E-08
40 3.0145909E-08
41 2.0097273E-08
42 1.3398182E-08
43 8.9321212E-09
44 5.9547474E-09
45 3.9698316E-09
46 2.6465544E-09
47 1.7643696E-09
48 1.1762464E-09
49 7.8416427E-10
50 5.2277618E-10
51 3.4851745E-10
52 2.3234497E-10
53 1.5489665E-10
54 1.0326443E-10
55 6.8842954E-11
56 4.5895303E-11
57 3.0596868E-11
58 2.0397912E-11
59 1.3598608E-11
60 9.0657388E-12
61 6.0438259E-12
62 4.0292172E-12
63 2.6861448E-12
64 1.7907632E-12
65 1.1938421E-12
66 7.9589476E-13
67 5.3059651E-13
68 3.5373101E-13
69 2.3582067E-13
70 1.5721378E-13
71 1.0480919E-13
72 6.9872791E-14
73 4.6581861E-14
74 3.1054574E-14
75 2.0703049E-14
76 1.3802033E-14
77 9.2013552E-15
78 6.1342368E-15
79 4.0894912E-15
80 2.7263275E-15
81 1.8175517E-15
82 1.2117011E-15
83 8.0780073E-16
84 5.3853382E-16
85 3.5902255E-16
86 2.3934837E-16
87 1.5956558E-16
88 1.0637705E-16
89 7.0918034E-17
90 4.727869E-17
91 3.1519126E-17
92 2.1012751E-17
93 1.4008501E-17
94 9.3390004E-18
95 6.2260003E-18
96 4.1506668E-18
97 2.7671112E-18
98 1.8447408E-18
99 1.2298272E-18
100 8.1988481E-19
1.00000E+00
Modelo de líneas de espera: M / M / S / PEPS s
1 2.0000 1 3.0000
Data Resultados 2 0.3333 0.6666666667 2.0000
l = 2.000 Media tiempo de llegada Longitud del sistema Ls = 0.75 personas 3 0.0635 0.2222222222 1.9524
m = 3.000 Media tiempo de servicio Longitud de la fila L q
= 0.083333333333 personas 4 0.0099 0.049382716 1.9481
s= 2 # servidores 5 0.0013 0.0082304527 1.9478
Tiempo espera sistema Ws = 0.375 22.5 6 0.0001 0.0010973937 1.9477
Pr(Ws > t) = 0.00018204 Tiempo espera fila Wq = 0.041666666667 2.5 7 0.0000 0.0001219326 1.9477
cuando t = 3 8 0.0000 1.161263E-05 1.9477
% tiempo en que se utiliza el servidor rw = 33% 9 0.0000 9.677193E-07 1.9477
Prob(Wq > t) = 1 % utilización servidor 10 0.0000 7.168291E-08 1.9477
0 cuando t = 1 P0 = 0.5
1 P1 = 0.333333333333
Probabilidad

2 P2 = 0.111111111111
3 P3 = 0.037037037037
0.6
4 P4 = 0.012345679012
0.5
5 P5 = 0.004115226337
0.4
6 P6 = 0.001371742112
0.3
7 P7 = 0.000457247371
0.2
8 P8 = 0.00015241579
0.1
9 P9 = 5.08052634E-05
0
10 P =
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 10 1.69350878E-05
11 # de clientes en el sistema P11 = 5.64502927E-06
12 P12 = 1.88167642E-06
13 P13 = 6.27225474E-07
14 P14 = 2.09075158E-07
15 P15 = 6.96917194E-08
16 P16 = 2.32305731E-08
17 P17 = 7.74352438E-09
18 P18 = 2.58117479E-09
19 P19 = 8.60391597E-10
20 P20 = 2.86797199E-10
21 P21 = 9.55990664E-11
22 P22 = 3.18663555E-11
23 P23 = 1.06221185E-11
24 P24 = 3.54070616E-12
25 P25 = 1.18023539E-12
Modelo de líneas de espera: M / M / 1 / PEPS / C
Datos Results
l = 4 Media tiempo de llegada Ls = #NAME? #NAME? S K
m = 5 Media tiempo de servicio 3.99511483198075 Lq = 0.0000000 0 1
s= 4 # servidores 1 0.8 0.8 2.6 1 25.0000
K= 4 # personas máxima en sistema Ws = #NAME? horas 2 0.32 0.32 2.44 2 5.0000
Wq = 0.0000000 horas 3 0.085333333333 0.08533333333 2.29066666667 3 1.0000
4 0.017066666667 0.01706666667 2.23946666667 4 0.2000
r = 0.2000000 31.2000
0.0160000
Probability

0.0140000 P0 = 0.0143120
P1 = 0.0114496
0.0120000
P2 = 0.0045798
0.0100000 P3 = 0.0012213
0.0080000 P4 = 0.0002443
0.0060000 P5 = 0.0000000
0.0040000 P6 = 0.0000000
P7 = 0.0000000
0.0020000
P8 = 0.0000000 69.87136
0.0000000 P = 0.0000000
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 9
P10 = 0.0000000
Number of Customers in System P11 = 0.0000000
P12 = 0.0000000
P13 = 0.0000000
P14 = 0.0000000
P15 = 0.0000000
P16 = 0.0000000
P17 = 0.0000000
P18 = 0.0000000
P19 = 0.0000000
P20 = 0.0000000
P21 = 0.0000000
P22 = 0.0000000
P23 = 0.0000000
P24 = 0.0000000
P25 = 0.0000000

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